Costpoint vs SyteLine

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Our analysts compared Costpoint vs SyteLine based on data from our 400+ point analysis of ERP Software, user reviews and our own crowdsourced data from our free software selection platform.

Costpoint Software Tool

Product Basics

Deltek’s Costpoint management suite is designed to serve government contractors of all sizes. It includes support for the entire life cycle of a project and includes accounting, manufacturing, business intelligence and materials management inclusions. It maintains high levels of compliance to ensure government contractors are within successful operational parameters.

It is available with both cloud-based and on-premise deployment options and adheres to the ever-growing list of government regulations required of contractors. It helps users streamline daily tasks and complex accounting processes and provides users with valuable visibility into company metrics.
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SyteLine, by Infor Inc., is enterprise resource planning (ERP) software. It can handle various production models, including make-to-stock, make-to-order, engineer-to-order and assemble-to-order. Core functions also include financials, inventory management, production planning, supply chain management and customer relationship management.

Recent reviews are positive about this flexibility. You can choose between on-premise, private cloud or cloud-based deployment options. Scalability is another major advantage. The system adapts as your business grows, making it a suitable solution for companies of various sizes.

Advanced features like production scheduling, shop floor control, quality management and regulatory compliance tools enhance visibility and control. SyteLine is particularly well-suited for companies with complex manufacturing processes, diverse product lines, and demanding customer requirements.

SyteLine offers a subscription-based model, starting at $200 per user per month. The final price depends on factors like the number of users, deployed modules and chosen deployment options.

To explore other popular solutions that Infor offers, visit our Infor company page.

Pros
  • Robust features
  • Scalable
  • Easy to use
  • Advanced production scheduling
  • Shop floor control
Cons
  • Customization challenges
  • Integration challenges
  • Occasional performance issues
  • Mid-range price
  • Subscription fees
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$30 Monthly, quote-based
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Tailored to your specific needs
$200/User, Monthly
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Tailored to your specific needs
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Android
Chromebook
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Mobile
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Product Assistance

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Live Online
Videos
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Email
Phone
Chat
FAQ
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Knowledge Base
24/7 Live Support
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Product Insights

  • Reduce Compliance Costs: Costpoint knows compliance is key for anything related to government work. It can reduce costs associated with DFARS, CAS, SOX, MMAS, ASC 606 and FAR compliances. Lowering costs associated with these compliances can help with passing DCMA and DCAA audits. 
  • Valuable Project and Portfolio Intelligence: Deltek’s Costpoint suite gives users clear visibility and helpful insights to keep projects efficient while gleaning actionable insights for future processes.  
  • HR Process Automation: Automating tedious and time-consuming processes like open enrollment let users focus on more critical tasks. It also includes compliance reports to ensure that you and your teams are within the proper parameters to function successfully. 
  • Audit Preparedness: Cospoint’s software suite makes compliance with DCAA regulations a top priority. It also keeps users within SOX and DFARS guidelines while being compliant with GovCon right out of the box. It also includes sample reports and support for Wide Area Workflows. 
  • Improve Financial Management: Users can leverage Costpoint’s automation features to streamline cumbersome financial processes. It also gives users updated financial information to enhance forecasting. 
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  • Boost Visibility and User Experience: Design, sell, and manage unique products with order management, customer relationship management (CRM), project and resource management, markup visibility and electronic collaboration tools. 
  • Optimize the Supply Chain: Improve visibility across the supply chain and reduce costs with robust capabilities that enable better sourcing and procurement, inventory management, and shipping and receiving. 
  • Reduce Operations Complexity: Facilitate productivity, planning and production to improve quality while reducing costs with quality management capabilities, advanced planning and scheduling, repetitive manufacturing tools, asset maintenance and more. 
  • Expand Service Revenues: Manage and deliver superior service by leveraging real-time shop floor reporting, a detailed contact center to track profitable service activities, and efficient scheduling and work order management tools. 
  • Support Digital Transformation: Leverage superior integration, extensibility, collaboration, analytics and mobile capabilities to drive digital transformation and compete in Industry 4.0. 
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  • Project Management: Provides robust resource management capabilities. Users can budget and source their resources while ensuring that they are being properly distributed and used. It also automates a number of these processes to let users focus on more important tasks. 
  • Procurement Features:  Has customizable approval workflows to get purchase requisitions pushed through quickly. Cut down on double entry by automating purchase order generation after approval. Supplier portals boost collaboration and open up communication channels for more effective partnerships. 
  • Manufacturing Support: Supports manufacturing businesses with modules that manage quality, maintain compliance, and quickly adapt to engineering changes. It also provides inventory management features paired with barcode scanners. Contractors can also benefit from the extensive accounting solutions offered by the system. 
  • Time and Expense Management: Gives users multiple avenues to manage employee time, including time entry, leave requests and timesheet approvals. It also provides labor cost, project timeline and expense visibility to give project managers a clear view understanding of how things are progressing. 
  • Analytics and Intelligence: Puts vital data and reports directly into the hands of decision makers to keep the business moving forward. Built-in dashboards, embedded reports, ad-hoc reporting and robust analytics shine a light on the success or failure of daily processes. 
  • Accounting: Ensures that all transactional data is directly tied to the project. It contains features that support labor utilization, invoices for milestones, revenue forecasts, accounts receivable aging and numerous compliance inclusions. Users can leverage project status reports to see how costs measure up to the agreed-upon budget. 
  • Contracts: Leverages automation and a holistic approach to contract management and integrates all critical information into a single source. Users can track proposal costs and bids, rate vendor performance, manage RFPs and more. It also manages subcontracts and can automatically generate projects from opportunity records and contracts. 
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  • Operation and Supply Chain Management: Enable better sourcing and procurement, inventory management, and shipping and receiving. Collaborate with vendors over a secure supplier portal. Regularly verify physical inventory levels to ensure accuracy.
  • Project Management: Access a single interface that provides a unified location to manage all projects and resources. Includes a defined task and resource structure, defined invoice milestones and revenue recognition, and quick cost-and-schedule-variance identification.
  • Advanced Planning and Scheduling (APS): Use demand forecasting tools to predict customer needs and track materials availability to ensure sufficient raw materials are always in stock. Use APS tools with mixed mode support for engineer-to-order, configure-to-order, highly repetitive, process and service-based manufacturing.
  • Shop Floor Management: Manage production activities on the factory floor in real time. Create, track and manage work orders associated with specific production runs. Track labor with visibility of employee time spent on different production tasks.
  • Purchase Orders and Requisitions: Generate purchase orders automatically based on purchase requisitions and approved vendor information. Manage communication with suppliers and track purchase order status.
  • Service Management: Manage and deliver tailored service with real-time shop floor reporting, a detailed contact center to track profitable service activities, and efficient scheduling and work order management tools.
  • Industry 4.0 Integration: Connect with internet-of-things (IoT) devices on the factory floor to gather accurate data on machine performance, environmental conditions and other factors. Automate production processes based on real-time insights.
  • Collaboration Portals: Improve collaboration with customers, vendors and resellers with easy-to-use portals that provide quick access to data that users care about.
  • Financial Management: Coordinate production operations with financial and costing operations. Capabilities include:
    • Accounts payable and receivable can automatically input and calculate payments.
    • Tax management to ensure financial compliance through various business stages.
    • Parametric and rule-based calculations to automatically calculate pricing for individual materials.
    • Ability to link purchases, work orders and customer orders to calculate profit margins.
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Product Ranking

#54

among all
ERP Software

#13

among all
ERP Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Costpoint
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Analytics And Reporting Asset Management Customer Relationship Management Finance And Accounting Human Resource Management Inventory Management Manufacturing Order Management Procurement Project Management Service Management Supply Chain Management Warehouse Management 100 68 82 91 76 90 91 94 84 90 92 60 72 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Good User Sentiment 499 reviews
Great User Sentiment 197 reviews
78%
of users recommend this product

Costpoint has a 'good' User Satisfaction Rating of 78% when considering 499 user reviews from 6 recognized software review sites.

81%
of users recommend this product

SyteLine has a 'great' User Satisfaction Rating of 81% when considering 197 user reviews from 5 recognized software review sites.

4.1 (14)
2.1 (2)
3.5 (58)
3.9 (54)
4.0 (187)
n/a
4.0 (201)
3.9 (66)
3.8 (12)
4.5 (53)
3.2 (27)
3.8 (22)

Awards

we're gathering data

SelectHub research analysts have evaluated SyteLine and concluded it earns best-in-class honors for Analytics and Reporting.

Analytics and Reporting Award

Synopsis of User Ratings and Reviews

Interface: Of the reviews that discuss the interface, 56% of users say this solution has a user-friendly interface and is easy to use.
Accessories: According to 69% of users, this solution's features are enough to streamline productivity and can integrate with each other.
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User Interface: With almost a 60% satisfaction rate amongst reviewers, SyteLine boasts a user-friendly interface and experience.
Functionality: According to 90% of reviewers, SyteLine provides robust functionality that can be managed and tailored to most business processes. Additionally, they provide industry-specific solutions so that users have the best fit for their business in terms of functionality.
Customization: Just over half of the reviewers who mentioned customization painted the process in a positive light. However, reviewers cautioned that extensive customization can lead to issues during system upgrades, but customizations are typically necessary to get the system to work with your business processes.
Robust Functionality: SyteLine offers a comprehensive suite of features covering core business processes like financials, inventory management, production planning, supply chain management and customer relationship management.
Scalability and Flexibility: SyteLine's adaptable architecture allows it to grow and evolve alongside your business, accommodating changing needs and expansion plans.
User-Friendly Interface: SyteLine's intuitive interface and design minimize training time and maximize user adoption, ensuring efficient and productive workflows.
Operational Efficiency: Streamlined processes, automated tasks, and integrated modules help eliminate manual data entry and duplication, optimizing resource allocation and boosting overall efficiency.
Enhanced Visibility and Control: Comprehensive dashboards and reporting tools provide real-time insights into key performance indicators, enabling informed decision-making and proactive problem-solving.
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Implementation: When asked about the implementation process, 43% of users stated it was complex.
Performance: Precisely 72% of users said it takes unnecessary steps to carry out a task and when error messages appear, they're unclear.
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Support: Complaints relating to bad training documentation and unresolved issues yielded negative feedback in about 70% of reviews that mentioned SyteLine support.
BI and Reporting: Of the users who mentioned BI and reporting capabilities in their reviews, 66% expressed that SyteLine doesn’t offer sufficient out-of-box reports. They also mentioned that reports can be difficult to configure without IT support.
Navigation: Though the system is generally user-friendly, 63% of reviewers said that navigation can feel disjointed and non-intuitive, sometimes requiring multiple clicks to complete a simple transaction.
Customization Challenges: While SyteLine offers a comprehensive set of features, some users report difficulties in customizing the software to meet their specific needs and workflows. This can be particularly challenging for businesses with unique processes or requirements.
Integration Challenges: Integrating SyteLine with other business applications can be complex and require significant technical expertise. This can lead to delays and additional costs during implementation.
Occasional Performance Issues: Some users have experienced occasional performance issues, such as slow response times and system crashes. These issues can disrupt workflows and impact productivity.
Mid-Range Price: SyteLine falls within the mid-range price bracket for ERP solutions, which may be too expensive for small businesses or those with limited budgets. Additionally, the subscription-based pricing model can be a significant ongoing expense for some businesses.
Limited Reporting Capabilities: While SyteLine provides standard reports, some users report that the built-in reporting capabilities are limited and lack customization options. This can make it challenging to generate specific reports needed for analysis and decision-making.
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Deltek's Costpoint is a tool intended to carry out manufacturing, accounting, BI and other tasks to keep businesses afloat. Users say it's easy to use and simple to navigate features such as time tracking, MRP, reporting, change management and others to enhance operations. Other users say the setup is complicated and the performance isn't great because unclear error messages appear and it takes more steps to complete a task than necessary. Overall, Costpoint is a useful program.

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User reviews of Infor SyteLine paint a mixed picture, highlighting strengths and weaknesses.On the plus side, many users praise its robust functionality and scalability. Users particularly note that it can manage core business functions like finance, inventory, production, and customer management well and adjust to changing needs. This could be a major plus for businesses with ambitious plans.New to ERP systems? Many reviews suggest SyteLine's interface is intuitive and easy to learn, minimizing training time and getting teams up and running quickly. Streamlined workflows and automated tasks are also highlighted as efficiency boosters, improving resource allocation.Additionally, real-time insights and comprehensive reporting are popular among many users. Reviews expressed real-time insights on job shop visibility, equipment and stocks, allowing them to address potential issues before they snowball.Now, let’s consider some potential challenges. Some users express frustration with customization and integration challenges, finding it difficult to tailor the software to their specific requirements and connect it with other apps. This issue could be a deal-breaker if your business has unique workflows or relies heavily on specific integrations.There are occasional mentions of slow response times and system crashes. This problem can be disruptive and impact productivity, so consider your tolerance for such occurrences.Compared to similar products, SyteLine has a steeper learning curve but ultimately offers a more powerful and feature-rich experience. While reviewers note that it's user-friendly overall, they also report that the initial setup can be more complex than with options like Sage X3 or Epicor ERP.The mid-range price point can also deter small businesses with limited budgets. Others may find the subscription model less attractive than perpetual licensing options available in other solutions.Here’s our verdict: SyteLine is a powerful and versatile ERP system that’s well-suited for mid-sized businesses with complex processes and a desire for robust functionality. However, its customization and integration challenges, occasional performance issues and mid-range price are worth considering. Carefully weigh the pros and cons against your specific needs and budget before committing.

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