Frazer vs ServiceCore

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Our analysts compared Frazer vs ServiceCore based on data from our 400+ point analysis of ERP Software, user reviews and our own crowdsourced data from our free software selection platform.

ServiceCore Software Tool

Product Basics

Frazer is a Dealer Management Software for used car dealerships that provides a centralized platform for businesses to manage administrative processes like marketing, communication, payments, contract generation. It allows integration with several third-party programs for smooth functioning. Different modules like sales, inventory and customer management give managers the freedom to add and track vehicles, perform background checks, create multiple payment schedules and more. Users can access it on various devices, create buyer’s guides, build forms, send personalized letters to the customers and efficiently manage online registration processes.
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ServiceCore is a comprehensive software solution designed to streamline operations for businesses in the waste management and portable sanitation industries. It integrates various functions such as scheduling, billing, inventory management, and customer relationship management into a single platform, effectively serving as an ERP system tailored to these specific sectors. The software is particularly well-suited for companies that need to manage a fleet of vehicles, track equipment, and handle complex billing scenarios, offering a robust set of tools to enhance operational efficiency and customer service.

Key benefits of ServiceCore include improved scheduling accuracy, enhanced route optimization, and seamless invoicing processes. Popular features encompass real-time GPS tracking, automated billing, and comprehensive reporting capabilities. Users often highlight the intuitive interface and the significant time savings achieved through automation.

Pricing for ServiceCore varies based on the size of the business and specific needs, typically structured on a subscription basis. For precise pricing details, it is recommended to contact SelectHub for a tailored quote. Overall, ServiceCore stands out for its industry-specific functionalities and user-friendly design, making it a valuable asset for businesses in the waste management and portable sanitation sectors.

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Product Insights

  • Close More Deals: Ensure better engagement between clients and dealers with interactive and intelligent platforms operated by a team of programmers that program all the forms required in the deal. 
  • Transparency: Provide the team with data that helps gain an insight into profit leak and profitability. Empower the team to strategize accordingly and make the right decisions. 
  • Flexibility: Keep an eye on the trends and reconcile forecasts at different levels. Meet the unique requirements of the dealers by understanding the clusters and splitting the parts stock. 
  • Get Maximum Value: Save time by setting constraints on purchase to ensure maximum availability without overstocking the inventory. 
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  • Improved Efficiency: Streamline operations by automating routine tasks, reducing manual data entry, and minimizing errors.
  • Enhanced Customer Service: Provide better service with real-time access to customer information, service history, and billing details.
  • Cost Savings: Lower operational costs by optimizing resource allocation and reducing waste through precise inventory management.
  • Scalability: Easily scale your business operations as you grow, without the need for significant additional investment in new systems.
  • Data-Driven Decisions: Make informed decisions with comprehensive reporting and analytics that provide insights into business performance.
  • Regulatory Compliance: Ensure compliance with industry regulations through automated tracking and documentation of necessary records.
  • Improved Cash Flow: Accelerate invoicing and payment processes, leading to faster revenue collection and better cash flow management.
  • Enhanced Collaboration: Foster better teamwork with centralized data that is accessible to all relevant departments and stakeholders.
  • Customer Retention: Increase customer loyalty by providing consistent, high-quality service and maintaining accurate service records.
  • Resource Optimization: Maximize the use of your workforce and equipment by scheduling jobs efficiently and tracking asset utilization.
  • Reduced Downtime: Minimize service interruptions with proactive maintenance scheduling and real-time monitoring of equipment status.
  • Customizable Workflows: Tailor the software to fit your specific business processes, ensuring it meets your unique operational needs.
  • Mobile Accessibility: Empower your field staff with mobile access to job details, customer information, and real-time updates.
  • Enhanced Security: Protect sensitive business and customer data with robust security measures and user access controls.
  • Integration Capabilities: Seamlessly integrate with other business systems and tools, ensuring a cohesive and efficient workflow.
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  • Inventory Management: Quickly add vehicles and costs and generate inventory reports like vehicle history — NADA, KBB, Carfax, Autocheck and NBVTIS. Provide a free SiriusXM trial to customers. 
  • Sales Processing: Input sales details like cash, wholesale, outside financed sales and more. Keep track of the checks with the OFAC SDN list against each customer name. Review profit/loss for each sale by printing a recap. Store information on credit cards, insurance, co-buyer info, commission, residences and mailing addresses. 
  • Form Printing: Customize forms according to the dealership’s specific needs. Make use of custom form programming free of cost. 
  • Accounting Suite: Input trackable checks, ACH expenses, post expenses and other transactions directly to the general ledger. Avoid the possibility of mistakes or double posts by reconciling bank statements with one click. Generate year-end tax reports to ease the burden associated with tax season. Conveniently export data into an understandable format. 
  • Integration: Take advantage of over 200+ integrations for different needs like website and vehicle marketing, finance companies and funding portals, accounting, service contracts, starter interrupt and GPS tracking, electronic title and registration, credit card processing, texting, entertainment and insurance, vehicle history reports and value guides. 
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  • Route Optimization: Automatically generate the most efficient routes for your service vehicles, reducing travel time and fuel costs.
  • Inventory Management: Track and manage your inventory in real-time, ensuring you always know what you have in stock and where it is located.
  • Customer Relationship Management (CRM): Maintain detailed records of customer interactions, preferences, and service history to enhance customer satisfaction and retention.
  • Billing and Invoicing: Create, send, and track invoices with ease, ensuring timely payments and accurate financial records.
  • Job Scheduling: Schedule and assign jobs to your team members, ensuring that all tasks are completed on time and to the highest standard.
  • Mobile Access: Access ServiceCore from any mobile device, allowing your team to stay connected and productive while on the go.
  • Reporting and Analytics: Generate detailed reports and gain insights into your business performance, helping you make informed decisions.
  • QuickBooks Integration: Seamlessly integrate with QuickBooks to streamline your accounting processes and ensure accurate financial data.
  • Customer Portal: Provide your customers with a self-service portal where they can view their account information, make payments, and request services.
  • GPS Tracking: Monitor the location of your service vehicles in real-time, improving fleet management and customer service.
  • Compliance Management: Ensure your business complies with industry regulations by tracking necessary documentation and certifications.
  • Work Order Management: Create, assign, and track work orders from start to finish, ensuring all tasks are completed efficiently.
  • Service History Tracking: Maintain a detailed history of all services provided to each customer, helping you deliver personalized and consistent service.
  • Customizable Forms: Create and use custom forms to capture the specific information you need for your business operations.
  • Automated Reminders: Set up automated reminders for upcoming services, appointments, and payments to keep your business running smoothly.
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Product Ranking

#49

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#101

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User Sentiment Summary

Excellent User Sentiment 135 reviews
Great User Sentiment 51 reviews
94%
of users recommend this product

Frazer has a 'excellent' User Satisfaction Rating of 94% when considering 135 user reviews from 1 recognized software review sites.

80%
of users recommend this product

ServiceCore has a 'great' User Satisfaction Rating of 80% when considering 51 user reviews from 1 recognized software review sites.

4.72 (135)
4.0 (51)

Awards

Frazer stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Comprehensive Functionality: Frazer offers a wide range of features, including inventory management, accounting, customer relationship management (CRM), and reporting, making it suitable for businesses with diverse operational needs.
Industry-Specific Features: Frazer provides specialized tools and functionalities tailored to specific industries, such as automotive dealerships, powersports dealerships, and RV dealerships, ensuring that businesses have access to relevant features for their unique requirements.
User-Friendly Interface: Frazer is known for its intuitive and easy-to-use interface, which simplifies navigation and reduces the learning curve for users, even those with limited technical expertise.
Integration Capabilities: Frazer integrates with various third-party applications and services, such as payment gateways, marketing platforms, and shipping providers, allowing businesses to streamline their operations and enhance efficiency.
Scalability: Frazer can accommodate the growth of businesses, from small startups to large enterprises, by offering flexible plans and the ability to add users and features as needed.
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User-Friendly Interface: ServiceCore is praised by users for its intuitive design, making it easy to navigate and use for managing tasks, even for those who are not tech-savvy.
Industry-Specific Functionality: ServiceCore is specifically designed for the waste management and portable sanitation industries, providing features tailored to their unique needs such as scheduling, route optimization, and inventory tracking.
Improved Operational Efficiency: By automating tasks such as scheduling and billing, ServiceCore streamlines operations, reduces manual work, and improves overall efficiency for businesses.
Strong Customer Support: Users have reported positive experiences with ServiceCore's customer support, noting their responsiveness and helpfulness in resolving issues.
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Customization Challenges: The platform's rigidity can pose challenges for businesses with unique workflows or industry-specific requirements that necessitate extensive customization.
Usability Concerns: Navigating the interface and locating specific functionalities can be cumbersome due to its complexity, potentially hindering user adoption and productivity.
Implementation Time: Implementing Frazer can be a time-intensive process, often requiring significant configuration and data migration efforts, which may disrupt ongoing operations for businesses.
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High Cost: ServiceCore's software can be expensive, which might be a barrier for some businesses.
Learning Curve: New users might face a learning curve due to the software's extensive features and functionalities.
Occasional Bugs: Some users have reported experiencing occasional bugs within the software.
Limited Customization: A desire for more customization options has been mentioned as an area for improvement by some users.
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Frazer's got your back-office covered, but is it the right fit for your dealership? User reviews from the past year paint a picture of software that's a powerhouse for independent used car dealerships but might leave franchise dealers wanting more. Reviewers rave about Frazer's comprehensive suite of tools, covering everything from inventory management and accounting to deal structuring and F&I. It's a one-stop shop that streamlines operations and keeps things running smoothly, especially for smaller dealerships that don't need the bells and whistles of a more complex system. Where Frazer seems to fall short is in its integrations and customization options. Users mention that while it covers the basics, it lacks the flexibility to integrate with certain third-party tools or tailor the system to specific workflows. This can be a dealbreaker for larger dealerships with more intricate needs. Another point of contention is customer support. While some users praise the responsiveness and helpfulness of the support team, others report long wait times and unresolved issues. So, who's Frazer's ideal customer? Independent used car dealerships looking for an all-in-one solution to manage their business will likely find Frazer to be a valuable asset. Its ease of use, affordability, and comprehensive features make it a solid choice for those who prioritize simplicity and efficiency. However, franchise dealerships or those with more complex requirements might need to look elsewhere for a system that offers greater flexibility and scalability.

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Is ServiceCore the core software solution for your business? Users rave about ServiceCore's intuitive interface and comprehensive features, particularly praising its scheduling, invoicing, and customer management capabilities. Customers appreciate the software's user-friendliness, with many highlighting its intuitive design and ease of use, especially for managing inventory and scheduling. However, some users have reported a steep learning curve during the initial setup. A few users have also mentioned occasional bugs and limited customization options as drawbacks. Despite these minor issues, ServiceCore is highly regarded for its robust functionality and excellent customer support. Users particularly appreciate the software's ability to streamline operations, improve efficiency, and provide valuable insights into their business. The software's focus on service-based businesses, with features like inventory tracking, dispatching, and route optimization, makes it a standout choice in its category. Overall, ServiceCore is best suited for small to mid-sized service-based businesses looking to ditch manual processes and embrace a digital solution, especially those dealing with inventory management. While the initial setup might require some effort, the software's long-term benefits in terms of efficiency, organization, and customer satisfaction make it a worthwhile investment.

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