NetSuite vs Dolibarr

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Our analysts compared NetSuite vs Dolibarr based on data from our 400+ point analysis of ERP Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

NetSuite ERP is a cloud-based enterprise resource planning (ERP) solution designed to automate and streamline core business processes. It manages all aspects of a company's operations, including financials, accounting, inventory, supply chain, and customer relationship management (CRM). NetSuite is best suited for mid-sized and large businesses with complex needs who require a comprehensive solution to manage their growth. Key benefits include improved visibility, real-time data access, increased efficiency, and enhanced collaboration. Popular features include order management, project management, financial reporting, and business intelligence. User reviews praise NetSuite's scalability, flexibility, and ease of use. However, some users mention the initial implementation cost and learning curve as drawbacks. Pricing is tiered based on the number of users and modules required. Monthly subscription fees can range from $999 to $4,999 per month. Additionally, one-time implementation fees may apply.

Pros
  • Scalable
  • Flexible
  • Easy to use
  • Real-time data
  • Improved visibility
Cons
  • High cost
  • Steep learning curve
  • Limited customization
  • Integration issues
  • Vendor lock-in
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Dolibarr is a suite of open-source tools for foundations, freelancers and organizations of all sizes. It has a few thousand developers, translators, users and testers who work on the project. Since it is open source, it has a large user base that consistently provides feedback to help improve the product as a whole. It can be used as a standalone local application or online on a dedicated or virtual machine that can be accessed from anywhere at any time.

Its features include product and stock management, human relationship, billing and finance, marketing and more. It is available in multiple variations and supports operating systems like Mac, Linux, Windows and auto-installer packages.
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$999/User, Monthly
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Tailored to your specific needs
$14 Monthly
Get a free price quote
Tailored to your specific needs
Small 
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Windows
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Product Assistance

Documentation
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Live Online
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Videos
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Customization and visibility: The ability for clients to develop solutions that are tailored to their own business needs is a driving benefit of NetSuite ERP. The tool also provides visibility across workflows, which provides heightened transparency across departments. 
  • Built-in workflows: Built-in workflows are helpful because they allow for the automation or streamlining of various business tasks, therefore improving productivity. This benefit includes more accurate financial management and omnichannel engagement. 
  • Control over business processes: NetSuite ERP gives companies more control over business processes. For example, the program contains a supply chain portal that makes sure your customers benefit from the same experience, no matter where exactly they decide to convert within the sales funnel. 
  • Real-time insights: Real-time data is a key benefit that, when paired with NetSuite ERP’s personalized dashboards, can help your company develop insights more quickly. This can reduce the amount of time you spend filtering and sorting data to develop actionable solutions for your business. 
  • Easily accessible: NetSuite ERP is a cloud-based solution, meaning that as long as you have internet access, you can use it. This means you won’t have to be tied to your desktop computer to work with its suite of tools, which gives you the freedom to work where and when you want. 
  • Relatively low cost of ownership: Cost is an essential factor to consider when implementing an ERP solution, which is why NetSuite ERP seeks to lower its price by eliminating IT expenses (both initially and on an ongoing basis.) It also provides automatic updates so that you don’t have to pay extra for maintenance. 
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  • Maintain Prospects and Customer Details: Dolibarr lets users create customer or prospect records by adding their personal information to the database. It also helps create alternative contacts for every prospect and displays the status and potential of the opportunity. Users can also create and convert commercial proposals, quotes, sales orders and follow up with customers and prospects.  
  • Customization: Users can set up features according to their needs and choose from options like marketing, sales, manufacturing, human resources, accounting, logistics, invoicing, stock and more.  
  • Avoid Double Entries: The integrated features, even without any customization, help users avoid double entry and cut down on human error.  
  • Easy Upgrades: Upgrades to new versions are a part of the development process, making it easy for users to upgrade to the latest version easily without any data loss.  
  • Open Source: One of the biggest benefits of Dolibarr is that it has no cost of entry thanks to its open-source model. This allows thousands of end users, testers and developers to work on projects, provide feedback and help Dolibarr continually innovate.  
  • User-Friendly: Since the open-source model has a large end-user base, the platform gets a lot of contribution and feedback. This helps users make Dolibarr user friendly.  
  • Available on All Platforms: It is available as an auto-installer package, which does not require any coding or technical knowledge to install. It is also available as a standard distribution that is compatible with all the operating systems and PHP architecture. It is available as an on-premise and SaaS system.  
  • Partners: Its open-source environment creates an ecosystem of partners who can assist users with customized features.  
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  • Sales Order Management: The sales order management tool provides automation that works to reduce manual errors and to speed up the billing and order management process. It is also integrated with other business functions such as finance and fulfillment. 
  • Source Management: This tool helps ensure compliance during the purchasing process through its centralized supply portal. It also has forecasting abilities that are able to recalculate predictions based on actual fluctuations. 
  • Warehouse Management: The warehouse management feature streamlines warehouse operations by decreasing overhead and cycle times. It can also improve rates of on-time delivery, therefore improving customer retention and ultimately boosting revenue. 
  • Production Management: The production management tool is integrated with CAD and PLM functionality. This feature assists in the development of quotes, tracking of contract renewals and cost estimation. 
  • Manufacturing Accounting: All of the basic features of accounting are present in this tool, from invoicing to forecasting. It can also help your company determine the amount of taxes you need to pay based on factors such as location and revenue. 
  • Transportation and Logistics: This tool is well-integrated with IoT functionality, as it lets you see in real-time where your transportation units are located. The logistic side of this tool provides inventory estimation based on historical data to help you decide what to order more of and what to order less of. 
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  • Point of Sale Interface: Dolibarr supports a point of sale interface for restaurants, traditional shops and bars. The drag-and-drop interface helps users define tables, floors and rooms. Invoices and orders can be assigned to a table, and it supports automatic stock updates and a touchscreen POS.  
  • Double Entry Accounting: Dolibarr can set up accounts and dispatch data like salaries, products, expense reports, purchases and sales in ledger tables. Users can define or set up their own chart of accounts.  
  • APIs and Hooks: It allows users to integrate their ERP with other applications using hooks, triggers or APIs. It lets users adjust Dolibarr to suit their specific needs. Users can execute their own code every time an event occurs by adding trigger code. It also has an embedded API explorer tool to generate URLs or test APIs.  
  • Timesheets: Dolibarr offers numerous ways to enter details into timesheets, like week, day or month grid. It can also import information from projects and specific tasks.  
  • Market Place: One of its most unique features is its marketplace for extensible applications that help match the scale of users’ growth. It centralizes hundreds of add-ons to extend the functionality of every specific need. Users don’t need coding experience thanks to the included module builder assistant.  
  • Orders: Dolibarr helps users manage supplier and customer orders. Users can manage their product stock and workflow orders according to preset rules.  
  • Expense Reports: Dolibarr allows users to define expense types in dictionaries for accurate statistics. If users integrate the accounting module, they will automatically be able to dispatch all expenses to a different account. Managers can find, approve, validate or refuse expenses.  
  • Bank Reconciliation: This feature helps users detect typing errors or missing details during payment recording. Reconciliation of bank accounts can be made from the same grid and users can search through multiple lines at once by using filters.  
  • Billing & Payments: Users can create invoices, down payments and credit notes from scratch. They can also generate report invoices from proposals, orders, contracts and interventions. Users may include full content or predefined products manually.  
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Product Ranking

#38

among all
ERP Software

#68

among all
ERP Software

Find out who the leaders are

Analyst Rating Summary

80
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89
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91
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

NetSuite
Dolibarr
+ Add Product + Add Product
Analytics And Reporting Asset Management Customer Relationship Management Finance And Accounting Human Resource Management Inventory Management Manufacturing Order Management Procurement Project Management Service Management Supply Chain Management Warehouse Management 89 57 91 99 84 97 78 83 86 100 64 67 87 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 6448 reviews
Excellent User Sentiment 184 reviews
81%
of users recommend this product

NetSuite has a 'great' User Satisfaction Rating of 81% when considering 6448 user reviews from 5 recognized software review sites.

90%
of users recommend this product

Dolibarr has a 'excellent' User Satisfaction Rating of 90% when considering 184 user reviews from 2 recognized software review sites.

4.9 (20)
n/a
4.0 (3489)
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4.5 (90)
4.2 (1600)
4.5 (94)
4.4 (125)
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4.0 (1214)
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Awards

SelectHub research analysts have evaluated NetSuite and concluded it earns best-in-class honors for Finance and Accounting and Warehouse Management.

Finance and Accounting Award
Warehouse Management Award

Dolibarr stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Real-time data and visibility: Gain immediate insights into your business performance with real-time access to all your data.
Improved efficiency and automation: Automate routine tasks and streamline workflows to boost productivity across your organization.
Enhanced collaboration: Break down departmental silos and foster better communication across teams.
Scalability and flexibility: Adapt NetSuite to your unique needs and accommodate your business growth.
Comprehensive features: Manage all aspects of your business operations with a single platform.
Improved decision-making: Get data-driven insights to make informed and strategic decisions.
Strong customer support: Reliable support is available through multiple channels to ensure your success.
High security and compliance: Secure your data and meet industry regulations with robust security features.
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Cost-Effective: Many users appreciate that Dolibarr is a free and open-source ERP, making it a budget-friendly option compared to proprietary solutions.
Modular Design: Users value the flexibility of enabling only the modules they need, such as sales, CRM, or invoicing, allowing them to tailor the system to their specific requirements.
Active Community: A vibrant community of users and developers provides support, resources, and a collaborative environment for troubleshooting and knowledge sharing.
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High cost: NetSuite's initial implementation and ongoing maintenance fees can be significant, especially for small businesses.
Steep learning curve: The platform's extensive features require significant training and user adoption efforts.
Limited customization options: While customizable, NetSuite requires technical expertise and can be costly compared to competitors.
Vendor lock-in concerns: Switching to a different ERP provider can be challenging due to potential data migration issues and dependence on NetSuite's proprietary features.
Integration challenges with certain applications: While NetSuite offers pre-built integrations, connecting with niche or less popular applications might require complex manual data entry or third-party solutions.
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Steep Learning Curve: Dolibarr's interface can be overwhelming for new users due to its extensive features and complex configuration options. This can lead to a longer onboarding process and frustration for users who are accustomed to more intuitive ERP systems.
Limited Support: While Dolibarr has an active community forum and documentation, it lacks official customer support channels. This can be a challenge for businesses that require timely assistance with technical issues or have complex implementation needs.
Customization Challenges: Although Dolibarr is open-source and allows for customization, modifying the core code or extending functionality can be difficult for users without advanced technical skills. This can limit the ability to tailor the system to specific business requirements.
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User reviews for NetSuite ERP paint a mixed picture, highlighting both its strengths and weaknesses. Many users praise its comprehensive features and real-time data visibility, reporting improvements in efficiency and collaboration. One user commented, "NetSuite has transformed our business by automating tedious tasks and providing us with a single source of truth for all our data." Another added, "The collaboration features are fantastic – we can now work together seamlessly across different departments, which has boosted productivity significantly." However, users also raise concerns about the complexity of the platform and its high cost. Some find the learning curve steep and the customization options limited compared to competitors like SAP Business One and Microsoft Dynamics 365. One user noted, "NetSuite was initially overwhelming for our team due to its complexity. We had to invest heavily in training just to get started." Another commented, "The cost was a major barrier for us. We found other ERP solutions that offered similar features at a fraction of the price." The issue of vendor lock-in is another recurring concern among users. Switching to a different ERP system can be challenging due to data migration issues and dependence on NetSuite's proprietary features. One user expressed their apprehension, "We're worried about getting locked into NetSuite's ecosystem. Switching to another provider seems like a huge headache." Overall, user reviews suggest that NetSuite ERP is a powerful and feature-rich solution but comes with a steep learning curve and high cost. While it may be the perfect fit for large organizations with complex needs and significant resources, smaller businesses might find it overwhelming and expensive. When evaluating NetSuite, it's crucial to carefully consider your specific needs, budget, and technical expertise before making a decision.

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Is Dolibarr all it's dolled up to be? One user, with over 10 years in IT, raves about Dolibarr's comprehensive features, particularly for small to medium-sized businesses. They highlight its robust nature and simplicity, emphasizing its value in boosting business operations. The user also appreciates the availability of numerous affordable modules that provide flexibility for various businesses. However, they suggest that the interface could be more intuitive and the workflow more proactive. Another user, focusing on its open-source nature, praises Dolibarr's modular approach, allowing users to run only necessary modules. They see it as a developer's dream, especially for creating customized solutions like GST modules for specific markets. However, they note that while it meets basic ERP needs, achieving feature-rich compliance with regional regulations might require code tweaking and customization. Dolibarr seems best suited for tech-savvy small and medium businesses comfortable with some level of customization. Its open-source nature and modular design allow for tailoring the system to specific needs, a major advantage over less flexible ERP solutions like Peachtree. However, businesses seeking a ready-to-go, feature-rich system for immediate compliance with regional regulations might find Dolibarr requiring more effort than anticipated.

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Screenshots

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