NetSuite vs Famous Software

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Our analysts compared NetSuite vs Famous Software based on data from our 400+ point analysis of ERP Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

NetSuite ERP is a cloud-based enterprise resource planning (ERP) solution designed to automate and streamline core business processes. It manages all aspects of a company's operations, including financials, accounting, inventory, supply chain, and customer relationship management (CRM). NetSuite is best suited for mid-sized and large businesses with complex needs who require a comprehensive solution to manage their growth. Key benefits include improved visibility, real-time data access, increased efficiency, and enhanced collaboration. Popular features include order management, project management, financial reporting, and business intelligence. User reviews praise NetSuite's scalability, flexibility, and ease of use. However, some users mention the initial implementation cost and learning curve as drawbacks. Pricing is tiered based on the number of users and modules required. Monthly subscription fees can range from $999 to $4,999 per month. Additionally, one-time implementation fees may apply.

Pros
  • Scalable
  • Flexible
  • Easy to use
  • Real-time data
  • Improved visibility
Cons
  • High cost
  • Steep learning curve
  • Limited customization
  • Integration issues
  • Vendor lock-in
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Famous Software integrates data across all departments to provide a real-time view across the entire business. It optimizes production by providing an accurate view of inventory data. Its inventory management module helps users improve operational processes, ensure compliance and boost customer satisfaction.

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$999/User, Monthly
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Product Assistance

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Product Insights

  • Customization and visibility: The ability for clients to develop solutions that are tailored to their own business needs is a driving benefit of NetSuite ERP. The tool also provides visibility across workflows, which provides heightened transparency across departments. 
  • Built-in workflows: Built-in workflows are helpful because they allow for the automation or streamlining of various business tasks, therefore improving productivity. This benefit includes more accurate financial management and omnichannel engagement. 
  • Control over business processes: NetSuite ERP gives companies more control over business processes. For example, the program contains a supply chain portal that makes sure your customers benefit from the same experience, no matter where exactly they decide to convert within the sales funnel. 
  • Real-time insights: Real-time data is a key benefit that, when paired with NetSuite ERP’s personalized dashboards, can help your company develop insights more quickly. This can reduce the amount of time you spend filtering and sorting data to develop actionable solutions for your business. 
  • Easily accessible: NetSuite ERP is a cloud-based solution, meaning that as long as you have internet access, you can use it. This means you won’t have to be tied to your desktop computer to work with its suite of tools, which gives you the freedom to work where and when you want. 
  • Relatively low cost of ownership: Cost is an essential factor to consider when implementing an ERP solution, which is why NetSuite ERP seeks to lower its price by eliminating IT expenses (both initially and on an ongoing basis.) It also provides automatic updates so that you don’t have to pay extra for maintenance. 
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  • Build Customer Relationships: Access customer preferences and buying patterns to help them make the right product choices against negotiated prices. 
  • Maintain Accuracy and Flexibility: Source vendors and evaluate contracts and performance to maintain accuracy and flexibility in complex deals. 
  • Deliver Improved Results: Deliver improved business results with robust financial management capabilities. 
  • Improve Profitability: Gain enterprise-wide control of real-time inventory data to boost profitability. 
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  • Sales Order Management: The sales order management tool provides automation that works to reduce manual errors and to speed up the billing and order management process. It is also integrated with other business functions such as finance and fulfillment. 
  • Source Management: This tool helps ensure compliance during the purchasing process through its centralized supply portal. It also has forecasting abilities that are able to recalculate predictions based on actual fluctuations. 
  • Warehouse Management: The warehouse management feature streamlines warehouse operations by decreasing overhead and cycle times. It can also improve rates of on-time delivery, therefore improving customer retention and ultimately boosting revenue. 
  • Production Management: The production management tool is integrated with CAD and PLM functionality. This feature assists in the development of quotes, tracking of contract renewals and cost estimation. 
  • Manufacturing Accounting: All of the basic features of accounting are present in this tool, from invoicing to forecasting. It can also help your company determine the amount of taxes you need to pay based on factors such as location and revenue. 
  • Transportation and Logistics: This tool is well-integrated with IoT functionality, as it lets you see in real-time where your transportation units are located. The logistic side of this tool provides inventory estimation based on historical data to help you decide what to order more of and what to order less of. 
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  • Inventory Management: Monitor and manage products moving through warehouses or storage facilities in real time to facilitate end-to-end visibility. Create production-line work orders and visualize and track production line input and output on one screen. Track yield percent, prioritize deduction and determine estimated completion time.
  • Sales Management: Manage and implement customer contracts to ensure right products and pricing. Facilitate real-time communication with the staff members to guarantee the correct product reaches the customer. Create order templates to manage frequent purchases and auto-populate prices for various timeframes by destination and customer.
  • Sourcing Management: Manage and evaluate vendor contracts and performance with the sourcing management module. Access vendor details, including purchase order and spend history, active contracts and more. Track, measure and analyze sourcing risk and supplier performance. Get real-time visibility into supplier data and perform data calculations instantaneously.
  • Financial Management: Perform real-time financial analysis to execute critical business decisions. Gain insights into departments and accounts with complete drill-down capabilities to gauge each transaction. Leverage financial consolidation, reporting and analysis across multiple business entities. Create and track budgets and compare them to the organization’s performance.
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Product Ranking

#38

among all
ERP Software

#86

among all
ERP Software

Find out who the leaders are

Analyst Rating Summary

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89
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91
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Famous Software
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Analytics And Reporting Asset Management Customer Relationship Management Finance And Accounting Human Resource Management Inventory Management Manufacturing Order Management Procurement Project Management Service Management Supply Chain Management Warehouse Management 89 57 91 99 84 97 78 83 86 100 64 67 87 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 6448 reviews
Excellent User Sentiment 3 reviews
81%
of users recommend this product

NetSuite has a 'great' User Satisfaction Rating of 81% when considering 6448 user reviews from 5 recognized software review sites.

94%
of users recommend this product

Famous Software has a 'excellent' User Satisfaction Rating of 94% when considering 3 user reviews from 1 recognized software review sites.

4.9 (20)
n/a
4.0 (3489)
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4.2 (1600)
4.7 (3)
4.4 (125)
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4.0 (1214)
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Awards

SelectHub research analysts have evaluated NetSuite and concluded it earns best-in-class honors for Finance and Accounting and Warehouse Management.

Finance and Accounting Award
Warehouse Management Award

Famous Software stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Real-time data and visibility: Gain immediate insights into your business performance with real-time access to all your data.
Improved efficiency and automation: Automate routine tasks and streamline workflows to boost productivity across your organization.
Enhanced collaboration: Break down departmental silos and foster better communication across teams.
Scalability and flexibility: Adapt NetSuite to your unique needs and accommodate your business growth.
Comprehensive features: Manage all aspects of your business operations with a single platform.
Improved decision-making: Get data-driven insights to make informed and strategic decisions.
Strong customer support: Reliable support is available through multiple channels to ensure your success.
High security and compliance: Secure your data and meet industry regulations with robust security features.
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Easy to Use: Users consistently praise Famous Software for its intuitive interface, making it easy to navigate and learn, even for those with limited technical experience.
Strong Reporting Capabilities: The software provides robust reporting features, allowing users to generate detailed insights into their business operations, such as sales trends, inventory levels, and customer behavior.
Excellent Customer Support: Users consistently highlight the responsiveness and helpfulness of Famous Software's customer support team, who are readily available to assist with any issues or questions.
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High cost: NetSuite's initial implementation and ongoing maintenance fees can be significant, especially for small businesses.
Steep learning curve: The platform's extensive features require significant training and user adoption efforts.
Limited customization options: While customizable, NetSuite requires technical expertise and can be costly compared to competitors.
Vendor lock-in concerns: Switching to a different ERP provider can be challenging due to potential data migration issues and dependence on NetSuite's proprietary features.
Integration challenges with certain applications: While NetSuite offers pre-built integrations, connecting with niche or less popular applications might require complex manual data entry or third-party solutions.
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Limited Customization: Users have reported difficulty in tailoring the software to their specific business processes, leading to workarounds and inefficiencies.
Steep Learning Curve: The software's interface and functionality can be complex, requiring significant training time for new users.
Lack of Mobile Optimization: The software's mobile app is often reported as clunky and lacking key features, making it difficult for employees to access critical information on the go.
Poor Customer Support: Users have expressed frustration with slow response times and difficulty reaching knowledgeable support representatives.
Integration Challenges: Connecting Famous Software with other business systems can be problematic, leading to data inconsistencies and manual data entry.
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User reviews for NetSuite ERP paint a mixed picture, highlighting both its strengths and weaknesses. Many users praise its comprehensive features and real-time data visibility, reporting improvements in efficiency and collaboration. One user commented, "NetSuite has transformed our business by automating tedious tasks and providing us with a single source of truth for all our data." Another added, "The collaboration features are fantastic – we can now work together seamlessly across different departments, which has boosted productivity significantly." However, users also raise concerns about the complexity of the platform and its high cost. Some find the learning curve steep and the customization options limited compared to competitors like SAP Business One and Microsoft Dynamics 365. One user noted, "NetSuite was initially overwhelming for our team due to its complexity. We had to invest heavily in training just to get started." Another commented, "The cost was a major barrier for us. We found other ERP solutions that offered similar features at a fraction of the price." The issue of vendor lock-in is another recurring concern among users. Switching to a different ERP system can be challenging due to data migration issues and dependence on NetSuite's proprietary features. One user expressed their apprehension, "We're worried about getting locked into NetSuite's ecosystem. Switching to another provider seems like a huge headache." Overall, user reviews suggest that NetSuite ERP is a powerful and feature-rich solution but comes with a steep learning curve and high cost. While it may be the perfect fit for large organizations with complex needs and significant resources, smaller businesses might find it overwhelming and expensive. When evaluating NetSuite, it's crucial to carefully consider your specific needs, budget, and technical expertise before making a decision.

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User reviews from the past year suggest a mixed bag. While Famous Software seems to have a solid foundation for core ERP functions like inventory management and financial reporting, users consistently highlight a clunky interface and a steep learning curve as major drawbacks. One user even compared learning the software to "trying to teach a dinosaur to do a TikTok dance." Ouch. On the upside, Famous Software shines in its specialized applications for the fresh produce industry, with features like real-time inventory tracking and supply chain management receiving high praise. Users appreciate the industry-specific focus, likening it to "having a seasoned produce expert on your team." However, this specialization comes at a cost, as Famous Software lacks the flexibility and customization options offered by competitors like Odoo or Microsoft Dynamics 365. This makes it a tough sell for businesses outside the fresh produce niche. Ultimately, Famous Software is best suited for companies deeply entrenched in the fresh produce industry who prioritize industry-specific functionality over user-friendliness and customization. If you're a tech-savvy team willing to invest the time and effort to master the software, Famous Software can be a powerful tool. However, businesses seeking a more intuitive and adaptable solution might find themselves singing a different tune.

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