Odoo vs Dynamics 365 ERP

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Our analysts compared Odoo vs Dynamics 365 ERP based on data from our 400+ point analysis of ERP Software, user reviews and our own crowdsourced data from our free software selection platform.

Odoo Software Tool

Product Basics

Odoo offers more than 10,000 integrated business applications for website building, sales, business operations management and employee productivity. It’s available for deployment through the cloud or on-premises, and they offer implementation services. It’s suitable for businesses of all sizes and budgets.

Its open-source model and strong technical foundation is developer-friendly and allows users to customize to meet their specific needs. With that being said, it's good for businesses that may have unique requirements. It’s fairly low cost of ownership and ability to centralize all business processes provides ample opportunity for reducing costs. Its integration capabilities allows the user to work from one centralized location, which ultimately can save an organization time.
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Dynamics 365 ERP is a suite of cloud-based applications designed to optimize key functions such as finance, supply chain management, project operations, human resources, sales and customer service.

Recognized for its strengths in Customer Relationship Management (CRM), Finance, and Accounting, it stands out in our product directory, delivering 81% of essential features out of the box. Its modular structure allows growing businesses to select and customize components to match specific needs.

Users praise Dynamics 365 ERP for its seamless CRM and ERP integration that simplifies workflows, enhances collaboration, and provides actionable insights through advanced analytics and AI-powered tools.

Dynamics 365 ERP offers a 30-day free trial. Pricing depends on the selected modules, user licenses and deployment options. For example, Dynamics 365 Business Central’s standard license costs about $70 per user per month, while Dynamics 365 Finance and Operations starts at $210 per user per month for a full license.

Implementation costs vary widely, from $16,000 for smaller projects to over $1,000,000 for large-scale deployments. Ongoing support and maintenance fees depend on service agreements with Microsoft or its certified partners. To ensure the best fit, you should evaluate your needs and consult a Microsoft partner for tailored recommendations.

Our Research Process for Dynamics 365 ERP

Dynamics 365 ERP offers a 30-day free trial, but it requires a credit card and only one module can be tested at a time. Due to these limitations, I decided to skip the trial.

Instead, I relied on their user reviews, product demo videos, detailed documentation, and success stories to explore the software’s strengths and unique features.

Overall, my research shows that Dynamics 365 ERP is highly regarded by users for its seamless integration, extensive customization options, and real-time analytics, all of which contribute to improved business operations.

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$24.90/User, Monthly, Freemium
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$70/User, Monthly
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Product Assistance

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Product Insights

  • Modularity: Odoo offers a variety of apps that meet different business needs. These tools can be integrated and added to a system based on individualized company processes. 
  • Visualization: This program contains customizable dashboards that enable users to quickly view actionable insights. These visualizations may include data such as available labor assets, stock movements and customer performance metrics. 
  • Productivity: This system centralizes various business processes through the integration of different applications or modules. By connecting these workflows, companies can automate more tasks, freeing up employee time for other duties. 
  • Order Optimization: The inventory app of Odoo is an effective way to optimize orders and streamline inventory management. Users can streamline the supply chain through the tracking of stock movements and the automation of RFQs through this program. 
  • Accessibility: Odoo can be deployed through the cloud, making it accessible to users in a wide variety of locations and on different devices. The program is also open source, meaning that companies can customize the solution to adhere to unique requirements. 
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  • Enhanced Operational Efficiency: Streamline core business processes across finance, supply chain, manufacturing, operations, and customer service. Automate workflows, reduce manual tasks and increase productivity.
  • Improved Financial Control: Gain real-time visibility into financial data, track expenses, manage budgets and make informed financial decisions. Strengthen financial reporting and compliance with industry standards. It earns a best-in-class award and a 99 score for its financial management capabilities.
  • Optimized Inventory Management: Track inventory levels, manage stock locations, optimize purchasing and reduce stockouts. Improve supply chain visibility and responsiveness to customer demand. This functionality scores a perfect 100, equaling top solutions like Visibility ERP and Cetec ERP.
  • Enhanced Customer Experience: Achieve top-tier customer relationship management that improves customer service and simplify order fulfillment. Access a 360-degree view of customer interactions to deliver personalized experiences. This ability scores a 99 in our assessment, reflecting its exceptional ability to elevate the customer experience.
  • Strengthened Data-Driven Decision Making: Access real-time data insights, generate reports, identify trends and make informed business decisions. Leverage predictive analytics to forecast demand and optimize resource allocation.
  • Improved Collaboration and Communication: Break down silos, foster collaboration across departments, and streamline communication. Improve teamwork, knowledge sharing and decision-making.
  • Enhanced Mobility and Accessibility: Access information and manage tasks from anywhere, on any device. Empower employees to work remotely and stay productive.
  • Better Scalability and Flexibility: Adapt to business growth and changing needs with a scalable cloud-based platform. Add or remove modules, users and features as needed.
  • Robust Integration With Microsoft Ecosystem: Seamlessly integrate with other Microsoft products like Office 365, Power BI and Azure. Extend functionality and create a unified business environment.
  • Complete Security and Compliance: Safeguard sensitive data with advanced security features designed to meet strict compliance standards. Protect your financial information while ensuring regulatory adherence. This capability earns a perfect 100 from our analyst for its ability to provide secure accounting views and restrict manual adjustments.
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  • Accounting: The accounting application includes bank synchronization features that automatically sync bank statements. The invoicing tool enables users to manage recurring billings and to track payments. About 95% of the reconciliation process can be automated through this feature. 
  • Project Management: Odoo lets users look at available labor resources when scheduling projects. It can also develop forecasts using historical data from relevant projects and estimate deadlines. Files and notes can be easily attached to tasks so that information is centralized and easily accessed. 
  • Human Resources: The HR function allows employers to receive alerts when leave requests, applications, appraisals and allocation requests are put into the system. Users can track employee hours and sort them by task, client or project. This tool also connects to accounting functionality so that reports can be posted automatically based on actual project duration. 
  • Inventory: Odoo enables users to automate RFQs and use order points to increase supply chain efficiency. The program includes drop-shipping, cross-docking and multi-warehouse functionality. Stock movements can be tracked and traced through lots and serials, both upstream and downstream. 
  • Purchase Management: Using stock levels, Odoo can automatically send RFQs to suppliers. Users can develop procurement rules that are triggered by factors such as sales orders, stock levels and logistic rules. The program maintains supplier price lists. It also assists in making better purchases through the use of data on current promotions and special contract conditions. 
  • Manufacturing: This feature contains the Workcenter Control Panel, which includes quality checks, in process alerts, worksheet display, time tracking and serial/lot number recording. Procurements can be automated by setting up make-to-order or minimum stock rules. The system also supports barcoding, whether a company uses lots or serial numbers. 
  • CRM: Odoo allows users to develop custom dashboards to glean actionable insights and relevant information such as how current performance stacks up to monthly targets. The program enables the scheduling of activities based on sales scripts. By clicking on an opportunity, information such as mail received and website pages viewed can be gathered and can assist in the tailoring of a sales strategy. 
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  • Financial Management: Comprehensive financial management suite for general ledger, accounts payable, accounts receivable, cash management, budgeting, and financial reporting.
  • Supply Chain Management: Integrated supply chain management for procurement, inventory management, production planning, warehousing, logistics, and quality control.
  • Sales and Customer Service: Tools for sales force automation, customer relationship management, lead management, opportunity tracking, order management, and customer service.
  • Project Management and Accounting: Project planning, resource scheduling, time and expense tracking, billing, and project accounting.
  • Business Intelligence and Analytics: Built-in reporting and analytics tools, including Power BI integration for advanced data visualization and analysis.
  • Workflow Automation: Visual designer for automating business processes across departments, eliminating manual tasks, and streamlining operations.
  • Mobile Accessibility: Native mobile apps for iOS and Android devices for accessing data and managing tasks on the go.
  • Cloud-Based Deployment: Scalable cloud-based platform with automatic updates and continuous innovation.
  • Customization and Integration: Low-code tools for customization and integration with other business systems and applications.
  • Industry-Specific Modules: Specialized modules for manufacturing, retail, professional services, and other industries.
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Product Ranking

#5

among all
ERP Software

#1

among all
ERP Software

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Analyst Rating Summary

56
82
48
97
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76
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99
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Odoo
Dynamics 365 ERP
+ Add Product + Add Product
Analytics And Reporting Asset Management Customer Relationship Management Finance And Accounting Human Resource Management Inventory Management Manufacturing Order Management Procurement Project Management Service Management Supply Chain Management Warehouse Management 48 49 49 83 62 80 74 43 69 84 22 0 58 97 76 99 99 83 100 79 96 90 99 78 64 73 0 25 50 75 100
53%
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47%
94%
0%
6%
43%
14%
43%
71%
0%
29%
55%
0%
45%
100%
0%
0%
87%
0%
13%
96%
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4%
58%
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42%
75%
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25%
82%
0%
18%
100%
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72%
6%
22%
78%
0%
22%
42%
0%
58%
92%
0%
8%
70%
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30%
80%
10%
10%
91%
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9%
100%
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22%
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78%
78%
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22%
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100%
67%
0%
33%
55%
5%
40%
64%
0%
36%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

50%
0%
50%
71%
0%
29%

User Sentiment Summary

Great User Sentiment 767 reviews
Great User Sentiment 8415 reviews
84%
of users recommend this product

Odoo has a 'great' User Satisfaction Rating of 84% when considering 767 user reviews from 4 recognized software review sites.

85%
of users recommend this product

Dynamics 365 ERP has a 'great' User Satisfaction Rating of 85% when considering 8415 user reviews from 4 recognized software review sites.

4.4 (18)
n/a
4.2 (193)
3.8 (1594)
4.2 (491)
4.4 (5760)
n/a
4.4 (120)
4.3 (65)
3.9 (941)

Awards

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SelectHub research analysts have evaluated Dynamics 365 ERP and concluded it earns best-in-class honors for Customer Relationship Management and Finance and Accounting.

Customer Relationship Management Award
Finance and Accounting Award

Synopsis of User Ratings and Reviews

Functionality: All reviewers that mentioned functionality in their review said that Odoo provides robust features to manage the entire business.
Navigation: With 91% of reviews mentioning navigation being positive, Odoo offers an intuitive, simple and modular user interface and experience.
Customization: Though some reviewers mentioned that web-development knowledge or Python-coders are needed to complete system customization, almost 90% of reviewers applauded the customization capabilities of Odoo ERP.
Cost: With a free version of Odoo available and a subscription-based per-user pricing system, 88% of reviewers said the solution is affordable and of good value.
Integration: The suite of integrated applications and opportunities for third-party integrations yielded 100% positive feedback.
Implementation: Amongst mixed reviews and some mentionings of difficult, lengthy implementations, 55% of reviewers said their implementation process was positive.
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Streamlined Operations: Users praise Dynamics 365 ERP for simplifying complex processes, boosting efficiency, and reducing manual tasks.
Enhanced Visibility: Real-time data insights and improved reporting are lauded for providing better decision-making capabilities.
Scalability and Flexibility: The ability to adapt to changing business needs and integrate with other systems is a major plus for users.
Improved Collaboration: Seamless integration with Microsoft tools and mobile accessibility are seen as key strengths for teamwork.
Reduced Costs: Users report cost savings through optimized inventory management, streamlined processes, and improved efficiency.
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Support: Almost 90% of reviewers mentioning support cautioned long wait times and unsatisfactory responses from the Odoo customer support team.
Documentation: All reviews that mention documentation were complaints concerned with a lack of proper guidance to complete customizations.
Bugs and Performance: Slow performance and frequent bugs resulted in almost 90% of reviewers portraying the system in a negative light.
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Implementation Complexity: Some users report challenges with initial setup and configuration, requiring technical expertise.
Cost Concerns: While cost-effective compared to some competitors, upfront licensing, implementation, extensive modifications and ongoing maintenance fees can be significant.
Learning Curve: The interface can be complex for new users, requiring training and adaptation.
Performance Issues: Handling large datasets or complex configurations can hinder overall efficiency and productivity.
Integration Challenges: While offering integration with Microsoft tools, seamless integration with non-Microsoft systems can be complex.
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Odoo is an affordable, flexible and scalable platform that provides a wide range of integrated applications. Reviewers were predominantly happy with the system and its capabilities, but there were complaints relating to unresponsive and unhelpful customer support, lack of documentation for developers and subpar performance. Otherwise, the system was reviewed as easy to use and powerful.

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Microsoft Dynamics 365 ERP is a suite of applications designed to help growing businesses manage Enterprise Resource Planning alongside CRM. After exploring user reviews, product demos, documentation and success stories, here’s what stood out:Its seamless integration with Microsoft tools like Power BI, Power Automate, and Teams improves productivity through better data visualization, automated workflows, and collaboration.For instance, I learned about Belgotex, a global carpet manufacturer that faced challenges with outdated, disconnected systems. Critical data was scattered, and collaboration between departments was hindered. By implementing Dynamics 365 alongside Power Apps, Power Pages, Power BI and Microsoft Fabric, they unified operations and empowered employees to address these inefficiencies.Its modular structure is another major strength. It consolidates various processes into a single system, reducing data silos and improving collaboration across departments.Pricing is flexible and varies by application and licensing type. You should carefully assess your specific needs to determine the best solution.Another strong feature that stood out to me is its ability to automate repetitive tasks. It reduces manual errors and frees up time for more strategic activities. Customization options further improve its value, allowing you to tailor the system to your unique requirements.However, some users have reported challenges, including a learning curve for beginners, implementation hurdles and occasional performance issues.Overall, Dynamics 365 ERP is a versatile solution for businesses aiming to integrate operations across departments. With its robust features, AI-powered tools, and seamless integration with other Microsoft products, it stands out as a compelling choice for businesses looking to boost efficiency and drive growth.

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