SyteLine vs Priority ERP

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Our analysts compared SyteLine vs Priority ERP based on data from our 400+ point analysis of ERP Software, user reviews and our own crowdsourced data from our free software selection platform.

Priority ERP Software Tool

Product Basics

SyteLine, by Infor Inc., is enterprise resource planning (ERP) software. It can handle various production models, including make-to-stock, make-to-order, engineer-to-order and assemble-to-order. Core functions also include financials, inventory management, production planning, supply chain management and customer relationship management.

Recent reviews are positive about this flexibility. You can choose between on-premise, private cloud or cloud-based deployment options. Scalability is another major advantage. The system adapts as your business grows, making it a suitable solution for companies of various sizes.

Advanced features like production scheduling, shop floor control, quality management and regulatory compliance tools enhance visibility and control. SyteLine is particularly well-suited for companies with complex manufacturing processes, diverse product lines, and demanding customer requirements.

SyteLine offers a subscription-based model, starting at $200 per user per month. The final price depends on factors like the number of users, deployed modules and chosen deployment options.

To explore other popular solutions that Infor offers, visit our Infor company page.

Pros
  • Robust features
  • Scalable
  • Easy to use
  • Advanced production scheduling
  • Shop floor control
Cons
  • Customization challenges
  • Integration challenges
  • Occasional performance issues
  • Mid-range price
  • Subscription fees
read more...
Priority ERP is a cloud-based enterprise resource planning (ERP) solution designed for small and medium-sized businesses (SMBs) across various industries. It provides a comprehensive suite of integrated tools to manage core business functions like finance, accounting, inventory, customer relationship management (CRM), and project management. Priority ERP boasts a user-friendly interface, customizable dashboards, and robust reporting capabilities, making it suitable for companies with limited IT resources. Key benefits include improved operational efficiency, real-time visibility into business data, enhanced collaboration, and increased productivity. Popular features include advanced financial management, integrated CRM, web-based accessibility, and mobile apps for on-the-go access. User reviews highlight Priority ERP's ease of use, scalability, and strong customer support. Compared to similar solutions, Priority ERP is praised for its affordable pricing and flexible subscription options. Pricing ranges based on the number of users and modules required, with monthly and annual payment options available.

Pros
  • User-friendly interface
  • Scalable for growth
  • Affordable options
  • Strong customer support
  • Mobile apps for access
Cons
  • Limited reporting
  • Fewer features
  • Not for complex businesses
  • Limited customization
  • Integration challenges
read more...
$200/User, Monthly
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$120/User, Monthly
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Tailored to your specific needs
Small 
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Medium 
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Large 
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Small 
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Medium 
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Large 
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Boost Visibility and User Experience: Design, sell, and manage unique products with order management, customer relationship management (CRM), project and resource management, markup visibility and electronic collaboration tools. 
  • Optimize the Supply Chain: Improve visibility across the supply chain and reduce costs with robust capabilities that enable better sourcing and procurement, inventory management, and shipping and receiving. 
  • Reduce Operations Complexity: Facilitate productivity, planning and production to improve quality while reducing costs with quality management capabilities, advanced planning and scheduling, repetitive manufacturing tools, asset maintenance and more. 
  • Expand Service Revenues: Manage and deliver superior service by leveraging real-time shop floor reporting, a detailed contact center to track profitable service activities, and efficient scheduling and work order management tools. 
  • Support Digital Transformation: Leverage superior integration, extensibility, collaboration, analytics and mobile capabilities to drive digital transformation and compete in Industry 4.0. 
read more...
  • Improved Operational Efficiency: Automate workflows, streamline processes across departments, and eliminate manual tasks for increased productivity and cost savings.
  • Real-Time Visibility: Gain instant access to accurate and consolidated data across all departments, enabling informed decision-making and improved business agility.
  • Enhanced Collaboration: Break down communication silos and foster collaboration between teams with a central platform for sharing information and tracking projects.
  • Boosted Customer Relationships: Manage customer interactions effectively with integrated CRM tools, personalize customer experiences, and improve customer satisfaction.
  • Scalability for Growth: Easily adapt to changing business needs by adding new users, modules, and functionality as your company grows.
  • Increased Productivity: Empower employees with self-service tools, automate repetitive tasks, and free up valuable time for high-impact activities.
  • Streamlined Inventory Management: Optimize inventory levels, reduce carrying costs, and improve delivery times with real-time inventory tracking and forecasting.
  • Enhanced Financial Management: Gain deeper insights into financial performance, streamline cash flow, and ensure compliance with regulations.
  • Improved Regulatory Compliance: Automate compliance tasks, manage risk effectively, and reduce the risk of penalties with built-in compliance features.
  • Reduced Costs: Eliminate manual processes, consolidate systems, and optimize resource utilization to minimize operational expenses.
  • Mobile Accessibility: Access critical business information and manage tasks on-the-go with mobile apps for iOS and Android devices.
  • Simplified System Management: Leverage cloud-based technology to minimize IT overhead, reduce maintenance costs, and ensure system availability.
  • Strong Customer Support: Receive expert assistance from Priority's dedicated support team to maximize your return on investment.
  • Affordable Pricing: Choose from flexible subscription options that fit your business needs and budget.
read more...
  • Operation and Supply Chain Management: Enable better sourcing and procurement, inventory management, and shipping and receiving. Collaborate with vendors over a secure supplier portal. Regularly verify physical inventory levels to ensure accuracy.
  • Project Management: Access a single interface that provides a unified location to manage all projects and resources. Includes a defined task and resource structure, defined invoice milestones and revenue recognition, and quick cost-and-schedule-variance identification.
  • Advanced Planning and Scheduling (APS): Use demand forecasting tools to predict customer needs and track materials availability to ensure sufficient raw materials are always in stock. Use APS tools with mixed mode support for engineer-to-order, configure-to-order, highly repetitive, process and service-based manufacturing.
  • Shop Floor Management: Manage production activities on the factory floor in real time. Create, track and manage work orders associated with specific production runs. Track labor with visibility of employee time spent on different production tasks.
  • Purchase Orders and Requisitions: Generate purchase orders automatically based on purchase requisitions and approved vendor information. Manage communication with suppliers and track purchase order status.
  • Service Management: Manage and deliver tailored service with real-time shop floor reporting, a detailed contact center to track profitable service activities, and efficient scheduling and work order management tools.
  • Industry 4.0 Integration: Connect with internet-of-things (IoT) devices on the factory floor to gather accurate data on machine performance, environmental conditions and other factors. Automate production processes based on real-time insights.
  • Collaboration Portals: Improve collaboration with customers, vendors and resellers with easy-to-use portals that provide quick access to data that users care about.
  • Financial Management: Coordinate production operations with financial and costing operations. Capabilities include:
    • Accounts payable and receivable can automatically input and calculate payments.
    • Tax management to ensure financial compliance through various business stages.
    • Parametric and rule-based calculations to automatically calculate pricing for individual materials.
    • Ability to link purchases, work orders and customer orders to calculate profit margins.
read more...
  • Regulatory Compliance: Hone in on specific financial statement aspects, such as clarity, relevancy, reliability and comparability, to verify compliance adherences. Track, confirm and audit purchases. 
  • Billing: Employ project-based, recurring revenues, pre-established payment conditions, delivery-based and other billing methodologies. 
  • Cash Management: Supervise order-to-cash and purchase-to-pay practices closely. Track days sales outstanding (DSO) to forecast outstanding accounts receivable, aging and cash flow projection sizes. 
read more...

Product Ranking

#13

among all
ERP Software

#137

among all
ERP Software

Find out who the leaders are

Analyst Rating Summary

86
68
100
94
68
44
82
96
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Analytics and Reporting
Order Management
Service Management
Finance and Accounting
Manufacturing
Customer Relationship Management
Analytics and Reporting
Project Management
Inventory Management
Human Resource Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

SyteLine
Priority ERP
+ Add Product + Add Product
Analytics And Reporting Asset Management Customer Relationship Management Finance And Accounting Human Resource Management Inventory Management Manufacturing Order Management Procurement Project Management Service Management Supply Chain Management Warehouse Management 100 68 82 91 76 90 91 94 84 90 92 60 72 94 44 96 84 89 90 53 58 89 91 86 51 36 0 25 50 75 100
100%
0%
0%
94%
0%
6%
57%
0%
43%
43%
0%
57%
73%
9%
18%
100%
0%
0%
87%
4%
9%
83%
0%
17%
58%
17%
25%
92%
0%
8%
82%
9%
9%
91%
0%
9%
78%
11%
11%
56%
0%
44%
83%
17%
0%
58%
0%
42%
80%
0%
20%
90%
0%
10%
82%
0%
18%
91%
0%
9%
89%
0%
11%
89%
0%
11%
50%
0%
50%
33%
17%
50%
36%
59%
5%
36%
0%
64%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

64%
0%
36%
57%
0%
43%

User Sentiment Summary

Great User Sentiment 197 reviews
Great User Sentiment 113 reviews
81%
of users recommend this product

SyteLine has a 'great' User Satisfaction Rating of 81% when considering 197 user reviews from 5 recognized software review sites.

89%
of users recommend this product

Priority ERP has a 'great' User Satisfaction Rating of 89% when considering 113 user reviews from 3 recognized software review sites.

2.1 (2)
4.75 (1)
3.9 (54)
n/a
n/a
4.45 (55)
3.9 (66)
4.4 (57)
4.5 (53)
n/a
3.8 (22)
n/a

Awards

SelectHub research analysts have evaluated SyteLine and concluded it earns best-in-class honors for Analytics and Reporting.

Analytics and Reporting Award

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Synopsis of User Ratings and Reviews

User Interface: With almost a 60% satisfaction rate amongst reviewers, SyteLine boasts a user-friendly interface and experience.
Functionality: According to 90% of reviewers, SyteLine provides robust functionality that can be managed and tailored to most business processes. Additionally, they provide industry-specific solutions so that users have the best fit for their business in terms of functionality.
Customization: Just over half of the reviewers who mentioned customization painted the process in a positive light. However, reviewers cautioned that extensive customization can lead to issues during system upgrades, but customizations are typically necessary to get the system to work with your business processes.
Robust Functionality: SyteLine offers a comprehensive suite of features covering core business processes like financials, inventory management, production planning, supply chain management and customer relationship management.
Scalability and Flexibility: SyteLine's adaptable architecture allows it to grow and evolve alongside your business, accommodating changing needs and expansion plans.
User-Friendly Interface: SyteLine's intuitive interface and design minimize training time and maximize user adoption, ensuring efficient and productive workflows.
Operational Efficiency: Streamlined processes, automated tasks, and integrated modules help eliminate manual data entry and duplication, optimizing resource allocation and boosting overall efficiency.
Enhanced Visibility and Control: Comprehensive dashboards and reporting tools provide real-time insights into key performance indicators, enabling informed decision-making and proactive problem-solving.
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User-Friendly Interface: Intuitive design and clear navigation make it easy for users to learn and use the system.
Scalability: Accommodates growing businesses with flexible configurations and add-on modules.
Automation: Streamlines workflows and reduces manual tasks, saving time and resources.
Real-time Insights: Provides comprehensive dashboards and reports for informed decision-making.
Mobile Accessibility: Access key information and manage tasks on the go through mobile apps.
Strong Security: Ensures data protection with robust security features and access controls.
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Support: Complaints relating to bad training documentation and unresolved issues yielded negative feedback in about 70% of reviews that mentioned SyteLine support.
BI and Reporting: Of the users who mentioned BI and reporting capabilities in their reviews, 66% expressed that SyteLine doesn’t offer sufficient out-of-box reports. They also mentioned that reports can be difficult to configure without IT support.
Navigation: Though the system is generally user-friendly, 63% of reviewers said that navigation can feel disjointed and non-intuitive, sometimes requiring multiple clicks to complete a simple transaction.
Customization Challenges: While SyteLine offers a comprehensive set of features, some users report difficulties in customizing the software to meet their specific needs and workflows. This can be particularly challenging for businesses with unique processes or requirements.
Integration Challenges: Integrating SyteLine with other business applications can be complex and require significant technical expertise. This can lead to delays and additional costs during implementation.
Occasional Performance Issues: Some users have experienced occasional performance issues, such as slow response times and system crashes. These issues can disrupt workflows and impact productivity.
Mid-Range Price: SyteLine falls within the mid-range price bracket for ERP solutions, which may be too expensive for small businesses or those with limited budgets. Additionally, the subscription-based pricing model can be a significant ongoing expense for some businesses.
Limited Reporting Capabilities: While SyteLine provides standard reports, some users report that the built-in reporting capabilities are limited and lack customization options. This can make it challenging to generate specific reports needed for analysis and decision-making.
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Limited Customization: May not cater to specific industry needs or complex workflows, requiring workarounds or external solutions.
Reporting Challenges: Reporting functionality may be limited, offering less flexibility and customization compared to more advanced ERP systems.
Integration Complexity: Integrating with third-party applications can be complex and require additional development effort.
Limited Support Options: Support options may be limited, particularly for smaller businesses or those with unique needs.
Scalability Concerns: May struggle with large datasets and complex workflows, potentially impacting performance and user experience.
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User reviews of Infor SyteLine paint a mixed picture, highlighting strengths and weaknesses.On the plus side, many users praise its robust functionality and scalability. Users particularly note that it can manage core business functions like finance, inventory, production, and customer management well and adjust to changing needs. This could be a major plus for businesses with ambitious plans.New to ERP systems? Many reviews suggest SyteLine's interface is intuitive and easy to learn, minimizing training time and getting teams up and running quickly. Streamlined workflows and automated tasks are also highlighted as efficiency boosters, improving resource allocation.Additionally, real-time insights and comprehensive reporting are popular among many users. Reviews expressed real-time insights on job shop visibility, equipment and stocks, allowing them to address potential issues before they snowball.Now, let’s consider some potential challenges. Some users express frustration with customization and integration challenges, finding it difficult to tailor the software to their specific requirements and connect it with other apps. This issue could be a deal-breaker if your business has unique workflows or relies heavily on specific integrations.There are occasional mentions of slow response times and system crashes. This problem can be disruptive and impact productivity, so consider your tolerance for such occurrences.Compared to similar products, SyteLine has a steeper learning curve but ultimately offers a more powerful and feature-rich experience. While reviewers note that it's user-friendly overall, they also report that the initial setup can be more complex than with options like Sage X3 or Epicor ERP.The mid-range price point can also deter small businesses with limited budgets. Others may find the subscription model less attractive than perpetual licensing options available in other solutions.Here’s our verdict: SyteLine is a powerful and versatile ERP system that’s well-suited for mid-sized businesses with complex processes and a desire for robust functionality. However, its customization and integration challenges, occasional performance issues and mid-range price are worth considering. Carefully weigh the pros and cons against your specific needs and budget before committing.

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User reviews for Priority ERP paint a mixed picture, highlighting its ease of use and scalability but expressing concerns about limited customization and reporting functionality. Many users appreciate the intuitive interface and how quickly they can get up and running compared to other ERP solutions. They also praise its ability to accommodate growth, offering add-on modules and flexible configurations. However, some users find it lacks the depth of customization offered by competitors like SAP and Oracle, requiring workarounds or external solutions for specific industry needs or complex workflows. Additionally, the built-in reporting tools are seen as less flexible and customizable compared to other systems, limiting the ability to generate tailored reports and insights. One user commented, "Priority ERP is a breeze to use compared to the clunky system we had before. We were up and running in no time and the interface is so intuitive that even our less tech-savvy employees can navigate it easily." However, another user shared, "While Priority ERP is easy to use, it doesn't offer the level of customization we need for our unique business model. We've had to find workarounds and use external solutions to fill the gaps, which is frustrating and time-consuming." Overall, user reviews suggest that Priority ERP is a good choice for businesses seeking a user-friendly and scalable ERP solution, but those with specific customization or advanced reporting needs may find it lacking compared to competitors.

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