SyteLine vs Unit4 ERP

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Our analysts compared SyteLine vs Unit4 ERP based on data from our 400+ point analysis of ERP Software, user reviews and our own crowdsourced data from our free software selection platform.

Unit4 ERP Software Tool

Product Basics

SyteLine, by Infor Inc., is enterprise resource planning (ERP) software. It can handle various production models, including make-to-stock, make-to-order, engineer-to-order and assemble-to-order. Core functions also include financials, inventory management, production planning, supply chain management and customer relationship management.

Recent reviews are positive about this flexibility. You can choose between on-premise, private cloud or cloud-based deployment options. Scalability is another major advantage. The system adapts as your business grows, making it a suitable solution for companies of various sizes.

Advanced features like production scheduling, shop floor control, quality management and regulatory compliance tools enhance visibility and control. SyteLine is particularly well-suited for companies with complex manufacturing processes, diverse product lines, and demanding customer requirements.

SyteLine offers a subscription-based model, starting at $200 per user per month. The final price depends on factors like the number of users, deployed modules and chosen deployment options.

To explore other popular solutions that Infor offers, visit our Infor company page.

Pros
  • Robust features
  • Scalable
  • Easy to use
  • Advanced production scheduling
  • Shop floor control
Cons
  • Customization challenges
  • Integration challenges
  • Occasional performance issues
  • Mid-range price
  • Subscription fees
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Unit4 ERP leverages a natural language digital assistant to expedite day-to-day business activities and provides a seamless user experience. Its financial management module offers real-time visibility and control over each stage of the record-to-report cycle. It consolidates enterprise-wide data within a unified system to streamline budget planning and analysis.

Automate and streamline project life cycles, optimize resource utilization and execute projects with precision with the project management inclusion.
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$200/User, Monthly
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Tailored to your specific needs
$49/User, Monthly
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Tailored to your specific needs
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Product Assistance

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Knowledge Base
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Product Insights

  • Boost Visibility and User Experience: Design, sell, and manage unique products with order management, customer relationship management (CRM), project and resource management, markup visibility and electronic collaboration tools. 
  • Optimize the Supply Chain: Improve visibility across the supply chain and reduce costs with robust capabilities that enable better sourcing and procurement, inventory management, and shipping and receiving. 
  • Reduce Operations Complexity: Facilitate productivity, planning and production to improve quality while reducing costs with quality management capabilities, advanced planning and scheduling, repetitive manufacturing tools, asset maintenance and more. 
  • Expand Service Revenues: Manage and deliver superior service by leveraging real-time shop floor reporting, a detailed contact center to track profitable service activities, and efficient scheduling and work order management tools. 
  • Support Digital Transformation: Leverage superior integration, extensibility, collaboration, analytics and mobile capabilities to drive digital transformation and compete in Industry 4.0. 
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  • Planning and Control: Increase planning speed to empower businesses to grow exponentially and respond to opportunities. 
  • Make Data-Driven Decisions: Gain useful insights into the data to make better business decisions and allocate and utilize business resources optimally. 
  • Boost Employee Retention: Engage, support and inspire people to perform better to boost employee retention rate. 
  • Accelerate Learning: Empower employees to learn at their own pace and develop their skillsets for career growth and development. 
  • Improve Employee Experience: Automate back-office tasks and interact with systems via natural language digital assistant to carry out day-to-day business activities to improve employee experiences. 
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  • Operation and Supply Chain Management: Enable better sourcing and procurement, inventory management, and shipping and receiving. Collaborate with vendors over a secure supplier portal. Regularly verify physical inventory levels to ensure accuracy.
  • Project Management: Access a single interface that provides a unified location to manage all projects and resources. Includes a defined task and resource structure, defined invoice milestones and revenue recognition, and quick cost-and-schedule-variance identification.
  • Advanced Planning and Scheduling (APS): Use demand forecasting tools to predict customer needs and track materials availability to ensure sufficient raw materials are always in stock. Use APS tools with mixed mode support for engineer-to-order, configure-to-order, highly repetitive, process and service-based manufacturing.
  • Shop Floor Management: Manage production activities on the factory floor in real time. Create, track and manage work orders associated with specific production runs. Track labor with visibility of employee time spent on different production tasks.
  • Purchase Orders and Requisitions: Generate purchase orders automatically based on purchase requisitions and approved vendor information. Manage communication with suppliers and track purchase order status.
  • Service Management: Manage and deliver tailored service with real-time shop floor reporting, a detailed contact center to track profitable service activities, and efficient scheduling and work order management tools.
  • Industry 4.0 Integration: Connect with internet-of-things (IoT) devices on the factory floor to gather accurate data on machine performance, environmental conditions and other factors. Automate production processes based on real-time insights.
  • Collaboration Portals: Improve collaboration with customers, vendors and resellers with easy-to-use portals that provide quick access to data that users care about.
  • Financial Management: Coordinate production operations with financial and costing operations. Capabilities include:
    • Accounts payable and receivable can automatically input and calculate payments.
    • Tax management to ensure financial compliance through various business stages.
    • Parametric and rule-based calculations to automatically calculate pricing for individual materials.
    • Ability to link purchases, work orders and customer orders to calculate profit margins.
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  • Financial Management: Consolidate organization-wide data to streamline budget planning and analysis. Plan cash flow, manage operational budgets and forecast sales, costs and revenue with a financial planning module. Create robust data visualizations to plan and manage budgets and forecasts while mitigating risks. 
  • Project Management: Streamline and automate end-to-end project lifecycle. Gain complete visibility and control over project and people planning, scheduling, resource management and cost and budget analysis. Leverage project templates to automate the project setup and manage complex projects. 
  • Procurement Management: Connect directly with the approved suppliers for reduced overheads and increased accuracy and control. Use a centralized procure-to-pay solution to improve efficiency and reduce costs. Gauge spending patterns accurately to negotiate better pricing and terms and conditions. 
  • Analytics and Reporting: Unearth hidden patterns, trends and relationships in historical data to comprehend risk and opportunities. Leverage AI and self-service analytics tools to analyze and drill down data to the transactional level. Create and share automated reports to facilitate collaboration. 
  • Core HR: Manage the entire hire-to-retire cycle with a centralized database and control center. Record, monitor and report employees’ absence with the expense management module. Automate approval and expense calculations to minimize administration for employees and managers. 
  • Payroll Management: Leverage the payroll management module to synchronize HR data, gain agility and manage complex calculations. Streamline and automate payroll processes and create custom reports using employee and payroll data to visualize insights and make data-driven decisions. 
  • Talent Management: Build and develop a workforce to create high-performing teams using performance management tools. Roll out mini-surveys to specific teams to understand employees, spot trends and predict employee turnover. 
read more...

Product Ranking

#13

among all
ERP Software

#142

among all
ERP Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

SyteLine
Unit4 ERP
+ Add Product + Add Product
Analytics And Reporting Asset Management Customer Relationship Management Finance And Accounting Human Resource Management Inventory Management Manufacturing Order Management Procurement Project Management Service Management Supply Chain Management Warehouse Management 100 68 82 91 76 90 91 94 84 90 92 60 72 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 197 reviews
Good User Sentiment 89 reviews
81%
of users recommend this product

SyteLine has a 'great' User Satisfaction Rating of 81% when considering 197 user reviews from 5 recognized software review sites.

74%
of users recommend this product

Unit4 ERP has a 'good' User Satisfaction Rating of 74% when considering 89 user reviews from 4 recognized software review sites.

2.1 (2)
n/a
3.9 (54)
3.7 (70)
3.9 (66)
3.7 (7)
4.5 (53)
4.1 (7)
3.8 (22)
2.8 (5)

Awards

SelectHub research analysts have evaluated SyteLine and concluded it earns best-in-class honors for Analytics and Reporting.

Analytics and Reporting Award

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Synopsis of User Ratings and Reviews

User Interface: With almost a 60% satisfaction rate amongst reviewers, SyteLine boasts a user-friendly interface and experience.
Functionality: According to 90% of reviewers, SyteLine provides robust functionality that can be managed and tailored to most business processes. Additionally, they provide industry-specific solutions so that users have the best fit for their business in terms of functionality.
Customization: Just over half of the reviewers who mentioned customization painted the process in a positive light. However, reviewers cautioned that extensive customization can lead to issues during system upgrades, but customizations are typically necessary to get the system to work with your business processes.
Robust Functionality: SyteLine offers a comprehensive suite of features covering core business processes like financials, inventory management, production planning, supply chain management and customer relationship management.
Scalability and Flexibility: SyteLine's adaptable architecture allows it to grow and evolve alongside your business, accommodating changing needs and expansion plans.
User-Friendly Interface: SyteLine's intuitive interface and design minimize training time and maximize user adoption, ensuring efficient and productive workflows.
Operational Efficiency: Streamlined processes, automated tasks, and integrated modules help eliminate manual data entry and duplication, optimizing resource allocation and boosting overall efficiency.
Enhanced Visibility and Control: Comprehensive dashboards and reporting tools provide real-time insights into key performance indicators, enabling informed decision-making and proactive problem-solving.
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Industry-Specific Solutions: Unit4 ERP offers tailored solutions for specific sectors like education and non-profits, addressing their unique needs.
User-Friendly Interface: Many users praise the system's intuitive design, making it easy to navigate and use.
Cloud-Based Accessibility: Unit4 ERP's cloud-based nature allows for convenient access from any location with an internet connection.
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Support: Complaints relating to bad training documentation and unresolved issues yielded negative feedback in about 70% of reviews that mentioned SyteLine support.
BI and Reporting: Of the users who mentioned BI and reporting capabilities in their reviews, 66% expressed that SyteLine doesn’t offer sufficient out-of-box reports. They also mentioned that reports can be difficult to configure without IT support.
Navigation: Though the system is generally user-friendly, 63% of reviewers said that navigation can feel disjointed and non-intuitive, sometimes requiring multiple clicks to complete a simple transaction.
Customization Challenges: While SyteLine offers a comprehensive set of features, some users report difficulties in customizing the software to meet their specific needs and workflows. This can be particularly challenging for businesses with unique processes or requirements.
Integration Challenges: Integrating SyteLine with other business applications can be complex and require significant technical expertise. This can lead to delays and additional costs during implementation.
Occasional Performance Issues: Some users have experienced occasional performance issues, such as slow response times and system crashes. These issues can disrupt workflows and impact productivity.
Mid-Range Price: SyteLine falls within the mid-range price bracket for ERP solutions, which may be too expensive for small businesses or those with limited budgets. Additionally, the subscription-based pricing model can be a significant ongoing expense for some businesses.
Limited Reporting Capabilities: While SyteLine provides standard reports, some users report that the built-in reporting capabilities are limited and lack customization options. This can make it challenging to generate specific reports needed for analysis and decision-making.
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Complex User Interface: Some users find the interface difficult to navigate and not intuitive, leading to a steep learning curve.
Reporting Limitations: Users have reported difficulties in generating custom reports and extracting specific data, hindering data analysis and decision-making.
Integration Challenges: Integrating Unit4 ERP with other systems can be complex and require significant technical expertise, potentially leading to delays and increased costs.
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User reviews of Infor SyteLine paint a mixed picture, highlighting strengths and weaknesses.On the plus side, many users praise its robust functionality and scalability. Users particularly note that it can manage core business functions like finance, inventory, production, and customer management well and adjust to changing needs. This could be a major plus for businesses with ambitious plans.New to ERP systems? Many reviews suggest SyteLine's interface is intuitive and easy to learn, minimizing training time and getting teams up and running quickly. Streamlined workflows and automated tasks are also highlighted as efficiency boosters, improving resource allocation.Additionally, real-time insights and comprehensive reporting are popular among many users. Reviews expressed real-time insights on job shop visibility, equipment and stocks, allowing them to address potential issues before they snowball.Now, let’s consider some potential challenges. Some users express frustration with customization and integration challenges, finding it difficult to tailor the software to their specific requirements and connect it with other apps. This issue could be a deal-breaker if your business has unique workflows or relies heavily on specific integrations.There are occasional mentions of slow response times and system crashes. This problem can be disruptive and impact productivity, so consider your tolerance for such occurrences.Compared to similar products, SyteLine has a steeper learning curve but ultimately offers a more powerful and feature-rich experience. While reviewers note that it's user-friendly overall, they also report that the initial setup can be more complex than with options like Sage X3 or Epicor ERP.The mid-range price point can also deter small businesses with limited budgets. Others may find the subscription model less attractive than perpetual licensing options available in other solutions.Here’s our verdict: SyteLine is a powerful and versatile ERP system that’s well-suited for mid-sized businesses with complex processes and a desire for robust functionality. However, its customization and integration challenges, occasional performance issues and mid-range price are worth considering. Carefully weigh the pros and cons against your specific needs and budget before committing.

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Unit4 ERP is generally praised for its user-friendly interface, making it easy to navigate and find necessary information. Users highlight its flexibility, allowing customization to meet specific business needs and the ability to add new features as requirements evolve. The scalability of Unit4 ERP is also a plus, as users can easily add users and new locations as their businesses grow. One user even stated that Unit4 ERP is the most user-friendly ERP solution they've ever used. However, while Unit4 ERP can scale for growth, it's worth noting that it's primarily built for smaller organizations. This makes it a great option for smaller businesses that plan to scale, as they can have a solution that provides the breadth of capabilities they need now and in the future. Unit4 ERP is best suited for small to mid-sized organizations that are looking for a user-friendly, flexible, and scalable ERP solution. Larger organizations with more complex needs may find that Unit4 ERP lacks some of the features and functionality they require. It's always a good idea to check for the most up-to-date user reviews and product information, as software capabilities can change rapidly.

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