Home > Facility Management Software > Accruent > Accruent vs TheWorxHub

Accruent vs TheWorxHub

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Our analysts compared Accruent vs TheWorxHub based on data from our 400+ point analysis of Facility Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features User Ratings Analyst Summary Screenshots
Accruent Software Tool
SelectHub Award Winner
TheWorxHub Software Tool
SelectHub Award Winner
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Product Basics

Accruent helps facility managers maintain, organize, optimize and manage their facilities. It can maintain assets, improve organizational efficiency and streamline workflows for optimal performance from all departments. It comes in tailored versions for its industry specialties such as vx Maintain for retail, 360 Facility for real estate, Connectiv for healthcare and FAMIS for education and the private sector.
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The WorxHub by Brightly (formerly Dude Solutions) is a cloud-deployed maintenance and operations management solution specially designed for healthcare organizations managing senior living facilities. It offers work order management, surveys and inspections, asset management, capital planning, preventive maintenance and reporting. It also helps achieve compliance, monitor energy consumption, regulate workflows and manage security. It manages transportation, room bookings and assets.

It helps maximize revenue, encourage communication and create a better experience for residents. It integrates with popular tools like Cubigo, Viibrant, TouchTown and more. It provides insights and configurable reports to manage and maintain senior living facilities.
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$499 Monthly
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Mobile
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Mobile

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Product Insights

  • Assess Facility Conditions: Helps facility managers prioritize facility maintenance and building repairs. This includes automated work orders.
  • Manage Contacts Securely: Contract management features track vendor activities, communications, orders, procurement and more.
  • Centralize Data: Tenants can submit, view and review work requests in the same system technicians use to address them. All data is accessible on mobile devices through the app, providing collaboration and convenience.
  • Increase Efficiency: A variety of optimization and management features combine to improve organizational efficiency. Utility management tracks usage so managers can better understand their facility’s consumption. Automated workflows reduce manual data entry and enhance productivity in multiple departments.
  • Save Money: Leveraging technology to improve efficiency and optimize processes saves businesses money by cutting the fat from workflows. It also keeps facilities in top shape for as long as possible, improving ROI. Additionally, users can manage vendor contracts to hold partners accountable and verify billing accuracy.
  • Mitigate Risk: Preventive maintenance plans and timely repair schedules keep facilities up to code and in compliance with regulations.
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  • Real-Time Reporting: Identifies and sorts facility issues according to user-specified factors such as region, type and responsibility to facilitate speedy corrective action.
  • Comprehensive Dashboard: Generate reports and access data from a single comprehensive screen that consolidates information in an easy-to-use format.
  • Key Control: Managers can regulate employee access to facility locations with a single source key.
  • Maintenance Management: Automates the work order process, monitors maintenance activities, tracks work order completion, assigns labor and helps managers optimize facility maintenance.
  • Space Planning: Reserve spaces, update information and track space usage to keep everyone using a space up-to-date on its availability.
  • Integrations: Integrates smoothly with third-party applications for convenience and a seamless workflow.
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  • Maintenance: Organize, plan and track assets, work orders through dashboards.
    • Preventive Maintenance: Automate the scheduling of preventive maintenance and ensure timely maintenance.
    • Asset Management: Use barcodes to access information on assets and map preventive work needs.
    • Work Order Request Management: Create work orders with details like location, person in charge and more.
    • Space Utilization: View work, assets and equipment on detailed interior maps for individual facilities and store the latest life safety diagrams.
    • Reporting: Use automated reports to track budget, staff, work, assets and other key data, and share these reports on a set schedule.
    • Dashboards: Customize the dashboard to access information like work order status, asset inventory, site performance and more in one place.
  • Compliance: Leverage dashboard and templates to stay up-to-date with the regulations.
    • Mobile EOC Rounding Surveys: Provide staff with access to pass/fail surveys on mobile phones for mock inspections and use during rounds.
    • Deficiency Dashboards: View real-time, deficiency-specific dashboards and automate work orders for compliance defici
    • Compliance and EOC Tracking: Ensure EOC and compliance tasks are followed and track their statuses. Link activities to compliance codes from the NFPA and the Joint Commission.
    • Rounding Templates: Enable staff to report consistent information by building templates based on key criteria.
    • Reporting and Analytics: Identify improvement areas with the help of survey questions and get reports based on top deficiencies and deficiency histories.
  • BioMed: Optimize workflows and synchronize people and systems to provide better care.
    • File Management:File faster with a single source for both manual and online attachments via TheWorxHub, Microsoft OneDrive and/or DropBox.
    • Battery Management: Use PM and information from chemistry, capacity and voltage to manage battery life and replacements.
    • Work Assignment Automation:Ensure patient safety and faster resolution with automated round-robin work assignments.
    • Mobile Barcode Scanner:Scan inventory from the mobile app to access and share system-wide inventory information.
    • New Model Evaluation: Set data requirements and approval rules for new equipment to ensure timely inspection and maintenance.
  • Energy Management: Collect and evaluate data to conserve energy consumption.
    • Centralized Energy Dashboard: Monitor and track trends, costs, usages and energy consumption levels of all utilities.
    • Utility Data: Automate bill entry, internal data recording and EDI services within the energy management dashboard.
    • Utility Tracking and Monitoring: Check for ways to reduce cost and carbon emission as well as improve sustainability by comparing past usage and usage between facilities.
    • Reports:Access reports, charts and graphs on carbon emission, utility data and more.
    • Energy-Saving Actions: Measure ROI on capital projects, track energy maintenance issues and create checklists for walkthroughs and events.
  • Security Rounding: Manage rounds with checkpoints, voice-to-text work orders, location-based check-ins, documented incidents and daily activity logs
  • Capital Planning: Create an attainable capital plan with the help of reports and industry benchmarks and also make decisions for repair or replacement.
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Product Ranking

#3

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#20

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Facility Management Software

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User Sentiment Summary

Excellent User Sentiment 24 reviews
Excellent User Sentiment 82 reviews
91%
of users recommend this product

Accruent has a 'excellent' User Satisfaction Rating of 91% when considering 24 user reviews from 2 recognized software review sites.

94%
of users recommend this product

TheWorxHub has a 'excellent' User Satisfaction Rating of 94% when considering 82 user reviews from 3 recognized software review sites.

n/a
4.5 (5)
4.6 (20)
4.7 (76)
4.4 (4)
5.0 (1)

Awards

Accruent stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

TheWorxHub stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Intuitive Interface: Accruent's user-friendly design simplifies navigation, making it easy to manage facilities, track work orders, and access data.
Comprehensive Functionality: Its robust feature set covers various FM needs, including space planning, maintenance management, and energy tracking, providing a centralized platform for facility operations.
Customizable Reporting: Users appreciate the ability to generate tailored reports based on specific criteria, enabling data analysis and informed decision-making.
Seamless Integration: Accruent integrates with other business systems, such as ERP and CAD, streamlining data flow and improving operational efficiency.
Mobile Accessibility: Its mobile app allows facility managers to access data, manage work orders, and monitor operations remotely, enhancing flexibility and productivity.
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Easy to Use: More than 95% of users who mention usability said the solution has an easy-to-use interface.
Customer Support: Customer service is very helpful according to 95% of reviewers mentioning support.
Preventive Maintenance: This feature reduces the need for emergency repairs, as noted by all reviews mentioning it.
Work Order: Over 70% of users referencing this feature observed that it’s made the process of assigning and creating work orders easy.
Reports: It’s easy to access reports, as stated by more than 75% of reviewers referring to this feature.
Tracking: All users mentioning tracking liked that the system helps keep track of maintenance updates, assets, expenses and man hours on a project.
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Clunky Interface: Many users find the interface to be outdated, unintuitive, and difficult to navigate, which can slow down daily tasks and reduce efficiency.
Limited Reporting Capabilities: The reporting features are often cited as being inadequate, with users struggling to extract the data they need in a timely and actionable format.
Integration Issues: Integrating Accruent with other software systems can be challenging, leading to data silos and communication breakdowns between different departments.
Poor Customer Support: Users have reported experiencing long wait times for support, unhelpful responses, and a lack of technical expertise from the support team.
Costly and Inflexible: Accruent is perceived as being expensive compared to other options, and its licensing and pricing structure can be inflexible, making it difficult for organizations to scale or adjust their usage as needed.
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Navigation: The system is difficult to navigate initially, as observed by every review referring to this element.
Mobile App: Every review mentioning this aspect stressed the need for a mobile application instead of the mobile website they use on their phones.
Data: It’s difficult to import and access data, according to all users citing this aspect.
Reminders: The lack of reminders is a downside according to all reviews on the topic.
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Accruent's Facility Management Software has received mixed reviews in the past year. While some users praise its robust capabilities and ease of use, others find it lacking in certain key areas. A common complaint is the software's steep learning curve, which can be a significant obstacle for new users. Additionally, some users have reported issues with data accuracy and integration with other systems. Despite these weaknesses, Accruent's Facility Management Software remains a popular choice for many organizations due to its strengths. Users appreciate its comprehensive suite of features, which includes everything from asset management to work order tracking. The software is also highly customizable, allowing users to tailor it to their specific needs. Another key strength is Accruent's strong customer support, which is available 24/7. Compared to similar products, Accruent's Facility Management Software stands out for its comprehensive feature set and ease of use. However, it is important to note that the software is not without its drawbacks. The steep learning curve and potential data accuracy issues should be considered before making a purchase decision. Overall, Accruent's Facility Management Software is a solid choice for organizations that are looking for a comprehensive and customizable solution. It is particularly well-suited for large organizations with complex facility management needs.

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The WorxHub is a flexible, user-friendly CMMS that goes above and beyond to deliver customer service and support to its users. Users appreciate its tracking, usability, easy work order management and reporting. Its PM feature also helps avoid unexpected repairs. However, as mentioned in multiple reviews, it can be difficult to get used to. There’s also room for improvement with data import, and its lack of reminders and a mobile app were both common issues. Overall, it can bring a lot of benefits to a healthcare company, though users should consider how its shortcomings would impact them.

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