EZFacility vs Axxerion

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Our analysts compared EZFacility vs Axxerion based on data from our 400+ point analysis of Facility Management Software, user reviews and our own crowdsourced data from our free software selection platform.

EZFacility Software Tool

Product Basics

EZFaciltiy is a management software mainly focused on sports and fitness centers. It covers facility scheduling, employee management, billing, marketing tools, reporting and more. It also offers membership management, inventory management, league management, revenue management and tracking, and registration management. It helps automate payment processes, calculate rent, send reminders, manage multiple locations and control access to facilities.
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Axxerion is a property, storage and maintenance management platform that provides flexible asset, facility and inventory management features. It simplifies maintenance operations, centralizes communication, and collects data to promote better business decisions and accurate forecasting.

Its scalability and flexibility make it ideal for organizations of all sizes in diverse industries. It’s available for cloud deployment.
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$149.95 Monthly
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$3,500 Annually
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Product Assistance

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Product Insights

  • Mobility: Utilize a custom branded app for members to manage bookings, view promotions, access facility information, engage with social media accounts, check trainer profiles and add member cards to a mobile wallet. Send push notifications, check the performance of in-app promotions and sessions with the highest ratings and update the app through the admin portal. 
  • Integration: Integrate with iFrame, Smartwaiver, Outlook, Google Calendar, Google Analytics, Zoom and more. 
  • Multi-Location Support: With a growing company, add new locations locally and internationally, share bookings across locations, access data from multiple locations on a central hub and offer members a multi-location branded app. 
  • Access Control: Control the online system from the admin dashboard, set custom permissions to determine who has access to facilities, assign default permissions for group entry, manage a built-in fraud guard and receive notifications for any invalid access to facilities. 
  • Paperless Organization: Use centralized scheduling to keep staff updated, save time and avoid conflicting paperwork or overlapping class rosters. Manage liability waivers and event forms digitally with Smartwaiver integration. 
  • Security: Keep payment and member data safe in a cloud with PCI DSS Level 1 security. 
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  • Control Costs: Manage overhead costs more easily with automated invoicing, digital payments, sales potential analysis, and integration of labor and materials cost into a single platform. Manage financial tasks such as budgets, balance sheets, invoices and more without leaving the platform. 
  • Manage Projects: Streamline project timelines, event management, construction, consulting and relocations. Save time and money by centralizing communication, financial management and resource planning to optimize projects. 
  • Convenient: A user-friendly interface and highly configurable options make this system excellent for users needing customization and ease-of-use. Managers can add and remove fields to customize the system and improve user adoption. 
  • Accessible: Web-based deployment makes it accessible from any device with an Internet connection. 
  • Track, Monitor and Manage Assets: Keep maintenance teams on-track and focused with task hierarchies and issue tracking. Managers can set projected timelines and resources, then track how closely those projections are met for accurate forecasting and labor management. 
  • Simplify Labor Management: Maintenance team members can submit their timesheets, daily or weekly, directly to project tasks where they can be reviewed, edited and approved. Management can break down labor resources, identify pain points and calculate KPIs. 
  • Make Smarter Business Decisions: Make data-driven decisions through advanced reporting and analytics. Hundreds of prebuilt and customizable reports provide valuable insights into a variety of metrics. 
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  • Facility Scheduling and Management: and more. Use drag-and-drop design and a centralized calendar to update events and access built-in conflict resolution scheduling to avoid double bookings. 
  • Membership Management: Directly manage membership statuses from the dashboard, give members individual check-in credentials and secure facilities using photo IDs, biometrics or key tags. Add account information and collect payments from members. 
  • Point-of-Sale and Inventory Management: Track and locate resources, products and equipment. Pre-order popular items and rentals based on day and time. Offer point-of-sale products online, manage coupons and offers, create product directories, access supplier contacts and more. 
  • League Management: Use an automated scheduler to schedule leagues based on team preferences and venue availability. Provide clients a real-time view of league standings, scores, top leaders and classified ads for new team members. Integrate with iFrame, automate game reminders, advertise, manage officials and more. 
  • Self-Service Client Portal: Directly link members to schedules, profiles, account information, payment information, registration and more. Describe booking requirements for classes, permit or restrict access to clients and send reminders using automated schedulers.nbsp;
  • Marketing Tools: Use multiple-channel messaging to reach members, create cohorts or filters for targeted marketing and create advanced messaging campaigns to gain new members. Take advantage of over 500 customizable email templates for automated campaigns. 
  • Online Registration and Rentals: Streamline registration processes, accept multiple- enrollments and set registration deadlines, deposit requirements and program capacities. Allow clients or members to register online as individuals or as a team and collect fees using registration deposits or other methods. Directly publish registration forms, program summaries, waivers and more on the website. 
  • Text Message Automation: Use EZMessaging to schedule and manage messaging campaigns, help with billing collections and send out automated reminders. 
  • Payroll and Commission Tracking: Track instructor, trainer or employee payrolls, non-training hours, completed training sessions and hours worked. 
  • Self Check-In: Streamline front desk check-in with biometric scans, mobile or RFID cards or unique identifiers. View check-in history, attendance, purchases, registrations, packages and more from a centralized access point. 
  • Reports: Get up-to-date and in-depth sales, product performance, marketing, lead conversion, training, resource availability and usage reports. Access detailed financial and demographic reports on members and export reports in CSV, XLSX, PDF, MHTML, XML, Word and TIFF formats. 
  • Packages and Attendance: Create custom packages for members, offer group packages, allow package sharing and track attendance trends to create popular class bundle packages. 
  • Merchant Processing: Make the checkout process more manageable by offering real-time payment updates and card processing to automate the payment process. 
  • Revenue Tracking: Automate billing processes to create, print and send invoices. Input a set cost for classes, merchandise, training, equipment, services and rentals. Track payments, view purchase history and set up custom payment schedules. 
  • Rentals and Special Events: Rent partial or entire facilities for a single event or recurring events. Set, update and automatically calculate rent, attach bills for additional services or items, add custom instructions for setup and more. 
  • Employee Time Clock: Allow employees to clock in and out via clock terminals. View time logs, update schedules, create job classifications, restrict employee clock-in functions to selected devices and track working hours. 
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  • Work Orders: Tracks work order progress among individual technicians, between teams or for an entire organization. Management can assign and schedule work orders, create work categories and manage role-based access. 
  • Document Management: Search, view, edit, share and download documents associated with assets, projects and more. Internet access and storage ensures documents are always the most recent version. 
  • Scheduled Maintenance: Workflow assignments, approval requirements and purchasing processes ensure workflows operate smoothly. Supports task hierarchies with projected timelines, dependencies, and technician assignment days, weeks or months in advance. 
  • Financial Management: Offers: 
    •  Multiple general ledgers, invoicing, accounts payable/receivable and balance sheets. 
    •  Account charts, profit and loss tracking, and budgeting. 
    •  Purchase orders and currency conversions. 
    •  Tax calculation for multiple sites and payments or collections via batched orders. 
  • Asset Management: Includes asset catalogs, location tracking, purchasing, warranties and maintenance histories, asset reservations or assignment, and security rights. 
  • Dashboards: Provides at-a-glance insights via charts, graphics, lists and other visualizations. Set custom filters and formulas to generate reports and display them visually or via tables. 
  • Inventory Management: Saves costs by optimizing inventory stock and order quantities. Provides a complete overview of stock, including current, minimum and maximum inventory levels, packaging units, orders and more. View products as separate units such as price, currency and dimensions. 
  • CRM: Centrally manage all contact details, map organizational structure, amend details with a single entry, track all forms of customer interaction, and manage and monitor leads effectively. 
  • Human Resource Management: Post job vacancies with details like pay scales and candidates profiles, simplify employment procedures through custom workflows, log absences, and perform digital file-keeping. 
  • Purchase Management: Manages data for products, services, suppliers, reductions and more. Supports the purchase-to-pay-process and creation of product features to facilitate product searches. 
  • Space Management: Helps optimize the workforce, access interactive plans, plan moves and navigate via online devices or in-office kiosks. Facilitates finance management, catering and real-time insights. 
  • Catalog Management: Effectively manage information, access it from several locations and share it with current and prospective clients. 
  • Bidding and Procurement: Select and send invitations to contractors and suppliers to send bids through email, compare prices and services, and generate relevant work or purchase orders. 
  • Lease Management: Manages multiple leases, subleases and amendments, vacancy and occupancy, lease expiration dates, payment requests and invoices, and more. 
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Product Ranking

#35

among all
Facility Management Software

#16

among all
Facility Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Asset Management Facility Booking Management Human Resources Management Inventory Management Maintenance Management Mobile Reporting And Dashboard Safety And Security Management Space, Key, And Lock Management Visitor Management Work Order Management 25 61 64 41 0 40 88 0 42 0 0 25 50 75 100
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User Sentiment Summary

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Excellent User Sentiment 300 reviews
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92%
of users recommend this product

Axxerion has a 'excellent' User Satisfaction Rating of 92% when considering 300 user reviews from 3 recognized software review sites.

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4.3 (2)
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4.6 (24)
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4.6 (274)

Awards

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Axxerion stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Streamlined Scheduling: EZFacility offers tools to simplify the scheduling process for facilities and their users, including features for managing reservations, bookings, and waitlists.
Membership Management: The platform provides capabilities to handle various aspects of membership management, such as tracking member information, processing payments, and managing access control.
Point of Sale (POS) Functionality: EZFacility includes POS features that enable facilities to process transactions for services, products, and memberships, simplifying payment management.
Reporting and Analytics: Users can generate reports and access analytics to gain insights into facility usage, revenue, and other key metrics, aiding in data-driven decision-making.
Marketing Tools: EZFacility offers marketing tools to help facilities promote their services and engage with customers, including email marketing and online registration capabilities.
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User-Friendly: It’s easy to navigate, find and use tools, according to 68% of user feedback on this feature.
Simple Implementation: Implementation is simple and quick, with end-to-end user support, as indicated by 100% reviews on this aspect.
Customer Service: According to 60% of reviews on customer service, Axxerion offers consistent and quick support.
Easy Configuration: Users can easily configure the tools and functions to fit the unique requirements of their business, according to 100% of reviews on its configuration.
Out-of-the-Box Features: All reviews on features indicate that it offers comprehensive and ready-to-go features such as property asset management, work orders, property inspections, reporting and preventative maintenance.
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Customer Support: Users have reported challenges in getting timely and effective assistance from EZFacility's customer support team, leading to frustration and unresolved issues.
Software Issues: Some users have encountered software bugs and glitches that disrupt their workflow and cause inconvenience. These issues can range from minor annoyances to more significant problems that impact business operations.
Billing and Payments: There have been reports of billing discrepancies and difficulties with payment processing, causing confusion and frustration for users. This can include issues such as incorrect charges, declined payments, and problems with refunds.
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Difficult to Use: Users have reported that the software can be difficult to navigate and use, especially for those who are not familiar with facility management software.
Limited Customization: Axxerion offers limited customization options, which can be frustrating for businesses with specific needs.
Reporting Issues: Some users have complained about the reporting functionality, finding it cumbersome or limited in its ability to generate the specific reports they need.
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Making facility management a breeze – that's the promise of EZFacility, but does it deliver? User reviews from the past year paint a picture of software with clear strengths and weaknesses. Reviewers frequently praise EZFacility's scheduling and booking capabilities, highlighting its ease of use and flexibility for managing various types of facilities and activities. The software's ability to handle memberships, point-of-sale transactions, and reporting is also well-regarded, providing a comprehensive solution for facility operations. However, users point out that EZFacility's customer support can be inconsistent, with response times varying and occasional difficulty reaching knowledgeable representatives. Some users also mention that the software's interface, while generally user-friendly, can feel outdated and clunky in certain areas. Compared to competitors like Mindbody and Zen Planner, EZFacility stands out for its affordability and comprehensive feature set, making it a solid choice for small to medium-sized facilities with diverse needs. However, larger facilities or those requiring more advanced customization options may find other platforms better suited to their requirements.

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Are users axxelerating their facility management with Axxerion, or are they stuck in neutral? User reviews from the past year paint a mixed picture of this software. While some users praise its customizability, allowing them to tailor the platform to their specific needs, others find the interface clunky and difficult to navigate. A key strength highlighted by users is Axxerion's robust reporting capabilities, enabling them to easily track key performance indicators like work order completion rates and equipment maintenance costs. However, some users express frustration with the software's limited mobile functionality, hindering their ability to manage tasks on the go. A major differentiator for Axxerion is its comprehensive suite of features, covering everything from preventive maintenance scheduling to space optimization. This breadth of functionality makes it a one-stop shop for facility managers, eliminating the need for multiple disparate systems. However, this comprehensiveness can also be a double-edged sword, as some users find the sheer number of features overwhelming, particularly during the initial onboarding process. Overall, Axxerion seems best suited for larger organizations with complex facility management needs and dedicated resources for training and implementation. Smaller organizations with simpler requirements might find the software's extensive functionality and associated learning curve to be overkill.

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