Metasys vs Axxerion

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Our analysts compared Metasys vs Axxerion based on data from our 400+ point analysis of Facility Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Metasys Software Tool

Product Basics

Metasys is a smart building automation system to help contractors and builders save money and improve building functions. It increases occupants’ safety, comfort and productivity by integrating with internal and external systems, enabling building managers to make informed decisions. Operators can access controls, alerts and reports using mobile devices to monitor functions anywhere, anytime.

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Axxerion is a property, storage and maintenance management platform that provides flexible asset, facility and inventory management features. It simplifies maintenance operations, centralizes communication, and collects data to promote better business decisions and accurate forecasting.

Its scalability and flexibility make it ideal for organizations of all sizes in diverse industries. It’s available for cloud deployment.
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$3,500 Annually
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Windows
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Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Enhanced Performance and Reliability: Integrated interfaces reduce the risk of missed critical alarms allowing a fast response and enhancing performance. 
  • Openness and Interoperability: Choose from a wide range of third-party suppliers to integrate with through API accessibility. 
  • Scalability and Flexibility: Acting as a hybrid mechanism, it serves as a network engine while keeping the system completely open. 
  • Secure and Safe Environments: Access a cyber-health dashboard, enabling users and admins to address potential cybersecurity risks. 
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  • Control Costs: Manage overhead costs more easily with automated invoicing, digital payments, sales potential analysis, and integration of labor and materials cost into a single platform. Manage financial tasks such as budgets, balance sheets, invoices and more without leaving the platform. 
  • Manage Projects: Streamline project timelines, event management, construction, consulting and relocations. Save time and money by centralizing communication, financial management and resource planning to optimize projects. 
  • Convenient: A user-friendly interface and highly configurable options make this system excellent for users needing customization and ease-of-use. Managers can add and remove fields to customize the system and improve user adoption. 
  • Accessible: Web-based deployment makes it accessible from any device with an Internet connection. 
  • Track, Monitor and Manage Assets: Keep maintenance teams on-track and focused with task hierarchies and issue tracking. Managers can set projected timelines and resources, then track how closely those projections are met for accurate forecasting and labor management. 
  • Simplify Labor Management: Maintenance team members can submit their timesheets, daily or weekly, directly to project tasks where they can be reviewed, edited and approved. Management can break down labor resources, identify pain points and calculate KPIs. 
  • Make Smarter Business Decisions: Make data-driven decisions through advanced reporting and analytics. Hundreds of prebuilt and customizable reports provide valuable insights into a variety of metrics. 
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  • IP Controllers: Support instant response and improve resiliency using IP Controllers with ethernet ring technology. Simplify operator processes and increase occupant satisfaction. 
  • Integrations: Integrate with HVAC and non-HVAC systems on a single platform to increase operating speeds, improve IT processes and enhance security. 
  • High Capacity Memory and Fast Processing: Install or uninstall on existing and new systems with huge memory capacity and processing functions. Four-in-one sensors control temperature, humidity, CO2 and occupancy sensing. 
  • Intuitive User Interface: Utilize an interface designed to align with facility operators’ thinking. Use search and reporting tools to find data quickly, create reports and issue bulk commands. 
  • Potential Problem Areas: Gain access to a summary of existing problems in a building or campus. See all items that are in alarm, offline or overridden. 
  • Equipment Activity: View all changes made to specific pieces of equipment and alarms associated with them through a widget. 
  • Mobile: Get a consistent user experience across all devices. 
  • Equipment Serving Space: Find data for all equipment serving each space in a single click. View data across devices like phones, tablets, desktops and laptops. 
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  • Work Orders: Tracks work order progress among individual technicians, between teams or for an entire organization. Management can assign and schedule work orders, create work categories and manage role-based access. 
  • Document Management: Search, view, edit, share and download documents associated with assets, projects and more. Internet access and storage ensures documents are always the most recent version. 
  • Scheduled Maintenance: Workflow assignments, approval requirements and purchasing processes ensure workflows operate smoothly. Supports task hierarchies with projected timelines, dependencies, and technician assignment days, weeks or months in advance. 
  • Financial Management: Offers: 
    •  Multiple general ledgers, invoicing, accounts payable/receivable and balance sheets. 
    •  Account charts, profit and loss tracking, and budgeting. 
    •  Purchase orders and currency conversions. 
    •  Tax calculation for multiple sites and payments or collections via batched orders. 
  • Asset Management: Includes asset catalogs, location tracking, purchasing, warranties and maintenance histories, asset reservations or assignment, and security rights. 
  • Dashboards: Provides at-a-glance insights via charts, graphics, lists and other visualizations. Set custom filters and formulas to generate reports and display them visually or via tables. 
  • Inventory Management: Saves costs by optimizing inventory stock and order quantities. Provides a complete overview of stock, including current, minimum and maximum inventory levels, packaging units, orders and more. View products as separate units such as price, currency and dimensions. 
  • CRM: Centrally manage all contact details, map organizational structure, amend details with a single entry, track all forms of customer interaction, and manage and monitor leads effectively. 
  • Human Resource Management: Post job vacancies with details like pay scales and candidates profiles, simplify employment procedures through custom workflows, log absences, and perform digital file-keeping. 
  • Purchase Management: Manages data for products, services, suppliers, reductions and more. Supports the purchase-to-pay-process and creation of product features to facilitate product searches. 
  • Space Management: Helps optimize the workforce, access interactive plans, plan moves and navigate via online devices or in-office kiosks. Facilitates finance management, catering and real-time insights. 
  • Catalog Management: Effectively manage information, access it from several locations and share it with current and prospective clients. 
  • Bidding and Procurement: Select and send invitations to contractors and suppliers to send bids through email, compare prices and services, and generate relevant work or purchase orders. 
  • Lease Management: Manages multiple leases, subleases and amendments, vacancy and occupancy, lease expiration dates, payment requests and invoices, and more. 
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Product Ranking

#63

among all
Facility Management Software

#16

among all
Facility Management Software

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User Sentiment Summary

Great User Sentiment 12 reviews
Excellent User Sentiment 300 reviews
84%
of users recommend this product

Metasys has a 'great' User Satisfaction Rating of 84% when considering 12 user reviews from 1 recognized software review sites.

92%
of users recommend this product

Axxerion has a 'excellent' User Satisfaction Rating of 92% when considering 300 user reviews from 3 recognized software review sites.

4.2 (12)
4.3 (2)
n/a
4.6 (24)
n/a
4.6 (274)

Awards

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Axxerion stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Easy to Use: Many users find Metasys intuitive and easy to navigate, even for those who are new to building management systems. For example, one user commented that they were able to quickly learn the system and start using it to manage their building's HVAC system.
Reliable Performance: Metasys is known for its reliability and stability, which is crucial for critical building systems. One user mentioned that they have never experienced any major issues with the system, and it has always performed as expected.
Strong Support: Metasys offers comprehensive support resources, including online documentation, training materials, and technical support. One user praised the responsiveness and helpfulness of the Metasys support team.
Scalability: Metasys can be scaled to meet the needs of buildings of all sizes, from small offices to large hospitals. One user commented that they were able to easily expand their Metasys system as their building grew.
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User-Friendly: It’s easy to navigate, find and use tools, according to 68% of user feedback on this feature.
Simple Implementation: Implementation is simple and quick, with end-to-end user support, as indicated by 100% reviews on this aspect.
Customer Service: According to 60% of reviews on customer service, Axxerion offers consistent and quick support.
Easy Configuration: Users can easily configure the tools and functions to fit the unique requirements of their business, according to 100% of reviews on its configuration.
Out-of-the-Box Features: All reviews on features indicate that it offers comprehensive and ready-to-go features such as property asset management, work orders, property inspections, reporting and preventative maintenance.
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Steep Learning Curve: New users often find the interface complex and challenging to navigate, requiring significant time and effort to master the system. This can be particularly frustrating for facility managers who are already juggling multiple responsibilities.
Limited Customization: Metasys can be inflexible in terms of customization, making it difficult to tailor the system to specific facility needs. For example, some users have reported difficulties in creating custom reports or dashboards that meet their specific requirements.
Integration Challenges: Integrating Metasys with other building management systems or third-party applications can be a complex and time-consuming process. This can lead to compatibility issues and hinder the overall efficiency of the facility management process.
Occasional Bugs and Glitches: While Metasys is generally reliable, users have reported occasional bugs and glitches that can disrupt operations. These issues can range from minor inconveniences to major disruptions that require technical support to resolve.
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Difficult to Use: Users have reported that the software can be difficult to navigate and use, especially for those who are not familiar with facility management software.
Limited Customization: Axxerion offers limited customization options, which can be frustrating for businesses with specific needs.
Reporting Issues: Some users have complained about the reporting functionality, finding it cumbersome or limited in its ability to generate the specific reports they need.
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Is Metasys really meta, as in next-level awesome, or does it leave users feeling like they're stuck in the digital Stone Age? Recent user reviews on Metasys, Johnson Controls' software for managing building systems, paint a mixed picture. Some users praise its comprehensive approach to facility management, highlighting its ability to integrate and control various building systems, such as HVAC, lighting, and security, from a central platform. This, they say, simplifies operations and improves efficiency. However, other users find the software's interface clunky and unintuitive, especially compared to newer, more modern building management systems like BuildingOS or Facilio. They also point to its steep learning curve, which can be a major hurdle for new users. A key differentiating factor for Metasys is its long-standing presence in the market and its extensive network of certified technicians and support services. This can be a major advantage for large organizations with complex building systems that require reliable support. However, this advantage is less relevant for smaller organizations with simpler needs, who might find Metasys to be overkill. Overall, Metasys seems best suited for large, established organizations with complex building systems and a preference for a well-established, if somewhat dated, solution. Smaller organizations or those looking for a more modern and user-friendly interface might find better options elsewhere.

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Are users axxelerating their facility management with Axxerion, or are they stuck in neutral? User reviews from the past year paint a mixed picture of this software. While some users praise its customizability, allowing them to tailor the platform to their specific needs, others find the interface clunky and difficult to navigate. A key strength highlighted by users is Axxerion's robust reporting capabilities, enabling them to easily track key performance indicators like work order completion rates and equipment maintenance costs. However, some users express frustration with the software's limited mobile functionality, hindering their ability to manage tasks on the go. A major differentiator for Axxerion is its comprehensive suite of features, covering everything from preventive maintenance scheduling to space optimization. This breadth of functionality makes it a one-stop shop for facility managers, eliminating the need for multiple disparate systems. However, this comprehensiveness can also be a double-edged sword, as some users find the sheer number of features overwhelming, particularly during the initial onboarding process. Overall, Axxerion seems best suited for larger organizations with complex facility management needs and dedicated resources for training and implementation. Smaller organizations with simpler requirements might find the software's extensive functionality and associated learning curve to be overkill.

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