Metasys vs FacilityONE

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Our analysts compared Metasys vs FacilityONE based on data from our 400+ point analysis of Facility Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Metasys Software Tool

Product Basics

Metasys is a smart building automation system to help contractors and builders save money and improve building functions. It increases occupants’ safety, comfort and productivity by integrating with internal and external systems, enabling building managers to make informed decisions. Operators can access controls, alerts and reports using mobile devices to monitor functions anywhere, anytime.

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FacilityOne is a comprehensive facility management software designed to streamline the maintenance and management of physical assets. It caters to a broad spectrum of industries, including healthcare, education, and manufacturing. Key features include asset tracking, work order management, and preventive maintenance scheduling. Users benefit from improved operational efficiency and reduced downtime. Pricing for FacilityOne is typically tailored to an organization's specific needs, making it adaptable for businesses of various sizes. Users often commend its user-friendly interface and robust reporting capabilities, making it a preferred choice over other facility management solutions for its ease of use and scalability.

Pros
  • Efficient asset tracking
  • Streamlined work orders
  • Preventive maintenance scheduling
Cons
  • Custom pricing
  • Learning curve
  • Integration challenges
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$49 Monthly
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Tailored to your specific needs
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Windows
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Mobile

Product Assistance

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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Enhanced Performance and Reliability: Integrated interfaces reduce the risk of missed critical alarms allowing a fast response and enhancing performance. 
  • Openness and Interoperability: Choose from a wide range of third-party suppliers to integrate with through API accessibility. 
  • Scalability and Flexibility: Acting as a hybrid mechanism, it serves as a network engine while keeping the system completely open. 
  • Secure and Safe Environments: Access a cyber-health dashboard, enabling users and admins to address potential cybersecurity risks. 
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  • Enhanced Operational Efficiency: FacilityONE streamlines operations, reducing downtime and increasing productivity. Its intuitive interface empowers teams to work more efficiently.
  • Asset Lifecycle Management: The system enables comprehensive management of assets throughout their lifecycle, ensuring optimal utilization, maintenance, and replacement when needed.
  • Cost Reduction: By proactively identifying maintenance needs and preventing equipment failures, FacilityONE helps organizations save on costly repairs and downtime.
  • Regulatory Compliance: FacilityONE assists in maintaining compliance with industry regulations and standards, reducing the risk of fines and penalties while ensuring a safe working environment.
  • Data-Driven Decision Making: The platform provides data analytics and reporting tools, enabling informed decisions and strategic planning based on real-time insights.
  • Customization and Scalability: FacilityONE offers a highly customizable solution that adapts to the unique needs of different industries, and it can scale with an organization as it grows.
  • Workforce Empowerment: It equips maintenance teams with the information they need, such as manuals and repair histories, fostering better decision-making and improved job performance.
  • Document Management: The system centralizes documentation and manuals, making it easy for teams to access crucial information quickly, reducing downtime and errors.
  • User-Friendly Interface: The user-friendly design of FacilityONE ensures that staff can quickly learn and adopt the platform, increasing overall efficiency.
  • Improved Safety: By helping organizations maintain equipment and facilities more effectively, FacilityONE contributes to a safer work environment, reducing accidents and incidents.
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  • IP Controllers: Support instant response and improve resiliency using IP Controllers with ethernet ring technology. Simplify operator processes and increase occupant satisfaction. 
  • Integrations: Integrate with HVAC and non-HVAC systems on a single platform to increase operating speeds, improve IT processes and enhance security. 
  • High Capacity Memory and Fast Processing: Install or uninstall on existing and new systems with huge memory capacity and processing functions. Four-in-one sensors control temperature, humidity, CO2 and occupancy sensing. 
  • Intuitive User Interface: Utilize an interface designed to align with facility operators’ thinking. Use search and reporting tools to find data quickly, create reports and issue bulk commands. 
  • Potential Problem Areas: Gain access to a summary of existing problems in a building or campus. See all items that are in alarm, offline or overridden. 
  • Equipment Activity: View all changes made to specific pieces of equipment and alarms associated with them through a widget. 
  • Mobile: Get a consistent user experience across all devices. 
  • Equipment Serving Space: Find data for all equipment serving each space in a single click. View data across devices like phones, tablets, desktops and laptops. 
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  • Asset Inventory: FacilityONE provides a robust asset inventory system, allowing organizations to catalog and manage all their assets efficiently, from equipment to facilities.
  • Preventive Maintenance: The platform offers a preventive maintenance scheduling tool to proactively manage equipment, reducing downtime and extending asset lifecycles.
  • Work Order Management: FacilityONE streamlines work order creation and tracking, improving workflow management and ensuring tasks are completed on time.
  • Document Management: Users can centralize documents, manuals, and schematics, ensuring quick access to critical information for maintenance and repairs.
  • Compliance Tracking: The system helps organizations stay compliant with industry regulations and standards, reducing the risk of penalties and ensuring a safe working environment.
  • Reporting and Analytics: FacilityONE offers robust data analytics and reporting tools, allowing organizations to make informed decisions and optimize operations based on real-time insights.
  • User-Friendly Interface: With an intuitive and user-friendly design, FacilityONE is easy to learn and adopt, ensuring all staff can efficiently use the platform.
  • Customization: The platform is highly customizable to meet the unique needs of different industries, allowing tailored solutions for specific requirements.
  • Mobile Accessibility: FacilityONE's mobile capabilities empower maintenance teams to access information and manage work orders on the go, enhancing responsiveness and productivity.
  • Safety Features: The system contributes to a safer work environment by helping organizations maintain equipment and facilities effectively, reducing accidents and incidents.
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Product Ranking

#63

among all
Facility Management Software

#24

among all
Facility Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 12 reviews
Excellent User Sentiment 26 reviews
84%
of users recommend this product

Metasys has a 'great' User Satisfaction Rating of 84% when considering 12 user reviews from 1 recognized software review sites.

96%
of users recommend this product

FacilityONE has a 'excellent' User Satisfaction Rating of 96% when considering 26 user reviews from 1 recognized software review sites.

4.2 (12)
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4.8 (26)

Awards

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FacilityONE stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Easy to Use: Many users find Metasys intuitive and easy to navigate, even for those who are new to building management systems. For example, one user commented that they were able to quickly learn the system and start using it to manage their building's HVAC system.
Reliable Performance: Metasys is known for its reliability and stability, which is crucial for critical building systems. One user mentioned that they have never experienced any major issues with the system, and it has always performed as expected.
Strong Support: Metasys offers comprehensive support resources, including online documentation, training materials, and technical support. One user praised the responsiveness and helpfulness of the Metasys support team.
Scalability: Metasys can be scaled to meet the needs of buildings of all sizes, from small offices to large hospitals. One user commented that they were able to easily expand their Metasys system as their building grew.
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Efficiency: Users appreciate FacilityONE for its ability to streamline operations and improve overall efficiency, reducing downtime.
Customization: FacilityONE's highly customizable nature allows users to tailor the system to their unique needs and preferences.
Compliance Assistance: Many find value in the platform's features that help maintain regulatory compliance, reducing the risk of fines and penalties.
Asset Management: Users like the comprehensive asset management tools, which assist in optimizing asset lifecycle and maintenance.
User-Friendly Interface: The intuitive and user-friendly design of FacilityONE is praised for making it easy for all staff to learn and use effectively.
Data-Driven Decisions: The reporting and analytics tools empower users to make informed, data-driven decisions for better strategic planning.
Work Order Management: Users find the work order management system efficient in tracking and completing tasks on time.
Document Centralization: FacilityONE's document management capabilities are valued for quick access to essential information.
Mobile Accessibility: The mobile app's features enable users to access critical information and manage work orders on the go, enhancing productivity.
Safety Enhancement: Users appreciate how FacilityONE contributes to a safer work environment by preventing equipment failures and accidents.
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Steep Learning Curve: New users often find the interface complex and challenging to navigate, requiring significant time and effort to master the system. This can be particularly frustrating for facility managers who are already juggling multiple responsibilities.
Limited Customization: Metasys can be inflexible in terms of customization, making it difficult to tailor the system to specific facility needs. For example, some users have reported difficulties in creating custom reports or dashboards that meet their specific requirements.
Integration Challenges: Integrating Metasys with other building management systems or third-party applications can be a complex and time-consuming process. This can lead to compatibility issues and hinder the overall efficiency of the facility management process.
Occasional Bugs and Glitches: While Metasys is generally reliable, users have reported occasional bugs and glitches that can disrupt operations. These issues can range from minor inconveniences to major disruptions that require technical support to resolve.
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Integration Complexity: Some users find integrating FacilityONE with other systems challenging and requiring advanced technical skills.
Learning Curve: The platform's extensive feature set can result in a steeper learning curve for new users, potentially affecting initial productivity.
Initial Setup Time: Implementing FacilityONE may demand a significant time investment for initial setup and data migration, which can be seen as a drawback.
Cost: The comprehensive nature of FacilityONE comes at a cost, and some users may find it less budget-friendly compared to other options.
Mobile App Limitations: While mobile accessibility is a feature, the mobile app may have some limitations in comparison to the desktop version, which can be a drawback for users on the go.
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Is Metasys really meta, as in next-level awesome, or does it leave users feeling like they're stuck in the digital Stone Age? Recent user reviews on Metasys, Johnson Controls' software for managing building systems, paint a mixed picture. Some users praise its comprehensive approach to facility management, highlighting its ability to integrate and control various building systems, such as HVAC, lighting, and security, from a central platform. This, they say, simplifies operations and improves efficiency. However, other users find the software's interface clunky and unintuitive, especially compared to newer, more modern building management systems like BuildingOS or Facilio. They also point to its steep learning curve, which can be a major hurdle for new users. A key differentiating factor for Metasys is its long-standing presence in the market and its extensive network of certified technicians and support services. This can be a major advantage for large organizations with complex building systems that require reliable support. However, this advantage is less relevant for smaller organizations with simpler needs, who might find Metasys to be overkill. Overall, Metasys seems best suited for large, established organizations with complex building systems and a preference for a well-established, if somewhat dated, solution. Smaller organizations or those looking for a more modern and user-friendly interface might find better options elsewhere.

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User reviews of FacilityONE offer valuable insights into the software's performance. Many users praise its efficiency, customization options, and assistance in regulatory compliance. They appreciate the robust asset management and preventive maintenance features, which help reduce downtime and extend asset lifecycles. The user-friendly interface and mobile accessibility are also highlighted for enhancing overall productivity. However, some users have reported challenges, notably the complexity of integrating FacilityONE with other systems, leading to a learning curve, particularly for new users. The initial setup time can be extensive, and some users consider the software costly, making it less budget-friendly for smaller organizations. The mobile app, while convenient, has been noted to have certain limitations compared to the desktop version. In comparison to similar products, users generally find FacilityONE to offer comprehensive and industry-specific solutions, but the integration complexity and cost are areas where it may fall short. Despite these limitations, the software's strengths in asset management, compliance, and user-friendliness make it a viable choice for those willing to invest in robust facility management capabilities.

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