NetFacilities vs eFacility

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Our analysts compared NetFacilities vs eFacility based on data from our 400+ point analysis of Facility Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

NetFacilities is a completely web-based maintenance management option for facility managers. It helps track comprehensive data on facilities, assets and properties in order to more efficiently maintain them. It improves reliability in addition to facilitating preventive maintenance for a range of industries and organizations.
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eFacility is a comprehensive facility management software designed to streamline operations for businesses of all sizes. It offers a range of key features such as asset management, space optimization, maintenance management, visitor management, and real-time analytics. With eFacility, businesses can efficiently track and manage assets, allocate spaces effectively, schedule and monitor maintenance tasks, enhance security with visitor management, and gain valuable insights through analytical reports. The software helps businesses improve operational efficiency, reduce costs, and ensure a productive work environment. Whether it's small, medium, or large businesses, eFacility offers a flexible and scalable solution to meet their facility management needs.
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Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Videos
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Email
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Chat
FAQ
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Knowledge Base
24/7 Live Support
Email
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24/7 Live Support

Product Insights

  • No On-Premise Upkeep: It doesn’t require IT support, servers or any other hardware to maintain. All that is required is an internet connection to access the software.
  • Centralized Platform: Collaborate with internal or external stakeholders, administrators, technicians, vendors and more from a convenient, centralized platform.
  • Easy Workflow Management: Streamline workflow and lifecycle management processes to make maintenance management easy and efficient.
  • Preventive Maintenance Scheduling: Plan and schedule maintenance ahead of time. Reduce emergency repair cost and increase efficiency of assets.
  • Extended Asset Lifespan: Conduct routine maintenance to prevent asset breakdown and keep them operating for their full lifespan or even beyond.
  • Increased Asset Visibility: Get insight into asset performance, allow tracking of maintenance activities, monitor operational costs and predict more accurate forecasts.
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  • Streamlined Facility Management: eFacility simplifies and centralizes facility management processes, allowing organizations to efficiently track and manage various aspects of their facilities, such as work orders, assets, and maintenance schedules.
  • Improved Productivity: By automating manual tasks and providing a user-friendly interface, eFacility enables facility managers and maintenance teams to be more productive, eliminating time-consuming paperwork and reducing administrative overhead.
  • Enhanced Asset Tracking: With eFacility, organizations can easily track and manage all their assets, from equipment and machinery to furniture and fixtures. Real-time data and asset visibility help optimize asset utilization, minimize downtime, and improve maintenance planning.
  • Efficient Work Order Management: The software simplifies work order creation, assignment, and tracking. Facility managers can prioritize and allocate tasks, assign technicians, monitor progress, and ensure timely completion, resulting in streamlined workflows and improved operational efficiency.
  • Proactive Maintenance Planning: eFacility offers preventive maintenance scheduling and tracking capabilities, allowing organizations to create maintenance plans, schedule routine inspections, and proactively address potential issues. This helps prevent unplanned downtime, reduces maintenance costs, and prolongs asset lifespan.
  • Space Optimization: The software provides tools to manage and optimize space allocation within facilities. Organizations can effectively plan and allocate office space, meeting rooms, and storage areas. This helps maximize space utilization, reduce wastage, and optimize overall facility layouts.
  • Comprehensive Reporting and Analytics: eFacility generates detailed reports and provides analytics to help organizations gain insights into various facility management aspects. Customizable dashboards, data visualization, and trend analysis enable informed decision-making, resource planning, and performance monitoring.
  • Sustainability and Energy Efficiency: eFacility supports organizations in adopting environmentally friendly practices by facilitating energy monitoring, consumption analysis, and sustainability initiatives. It helps reduce carbon footprint, optimize energy usage, and achieve sustainability goals.
  • Mobile Accessibility and Remote Management: The software can be accessed via mobile devices, allowing facility managers and maintenance teams to stay connected and manage operations from anywhere. Remote access to work orders, asset data, and reports enables efficient collaboration and expedited issue resolution.
  • Scalability and Customization: eFacility accommodates the needs of organizations of all sizes and can be customized to suit specific requirements. It scales with organizational growth and offers flexibility to adapt to evolving facility management needs.
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  • Calendar Management: Schedule maintenance, set labor schedules and assign work to individual technicians from an intuitive calendar interface.
  • Data Import/Export: Upload all data from previous CMMS systems or spreadsheets to streamline the implementation process. Data can be exported to email, spreadsheet and other formats to make collaboration and contact management a breeze.
  • Maintenance Scheduling: Maintenance scheduling and preventive maintenance plans allow managing recurring maintenance tasks, scheduling one-time repairs, sending maintenance reminders and assigning maintenance tasks.
  • Work Order Management: Create, assign, monitor and manage work order requests.
  • Asset Management: Stores crucial information such as warranties, repair history and profile information that can be directly accessed by scanning a QR code on the asset.
  • Incident Management: Allows teams to identify, analyze and remedy any incidents that could contribute to the loss or disruption of operations and prevent them from recurring in the future.
  • Inventory Management: Helps maintain stockroom levels, reorder spare parts, track spare use, generate barcodes and perform other inventory control tasks.
  • Tenant Portal: Lets tenants submit and track their maintenance service requests, provide feedback, and check availability of resources and amenities. Integrated message broadcasting allows rapid and important announcements to reach all the tenants at the same time.
  • Mobile App: Provides field mobility and real-time communication. Preventive maintenance app includes easy login and access to create work orders. Technicians can create and cancel work orders, add labor hours, manage scheduled maintenance activities and access asset information, transaction history, manuals and warranties.
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  • Work Order Management: eFacility allows organizations to create, assign, and track work orders efficiently. Facility managers can prioritize tasks, assign technicians, and monitor progress, ensuring timely completion and streamlined workflows.
  • Asset Tracking: The software provides comprehensive asset tracking capabilities, allowing organizations to effectively manage and track their assets. From equipment and machinery to furniture and fixtures, eFacility enables real-time asset visibility, maintenance tracking, and optimization.
  • Preventive Maintenance: eFacility enables organizations to proactively plan and schedule preventive maintenance activities. It helps in creating maintenance plans, scheduling routine inspections, and generating notifications for timely service and maintenance, reducing unplanned downtime and associated costs.
  • Space Management: With eFacility, organizations can efficiently manage space allocation within their facilities. The software helps optimize space utilization by planning and allocating office spaces, meeting rooms, storage areas, and other facilities.
  • Reporting and Analytics: eFacility offers comprehensive reporting and analytics features. It generates detailed reports, provides customizable dashboards, and offers analytics tools for data visualization, trend analysis, and informed decision-making.
  • Mobile Accessibility: eFacility can be accessed via mobile devices, allowing facility managers and maintenance teams to stay connected and manage operations remotely. Mobile accessibility provides convenience, improves collaboration, and enables swift issue resolution.
  • Energy Monitoring: The software supports energy monitoring and consumption analysis. eFacility helps organizations measure, analyze, and optimize energy usage, enabling them to reduce carbon footprint, meet sustainability goals, and lower utility costs.
  • Vendor Management: eFacility enables organizations to effectively manage their vendor relationships. It helps in storing vendor information, tracking service contracts, managing procurement processes, and facilitating communication with vendors.
  • Document Management: The software provides robust document management capabilities, allowing organizations to store, organize, and access important documents related to their facilities, equipment, maintenance procedures, and safety guidelines.
  • Security and Compliance: eFacility helps organizations maintain security and compliance standards. It facilitates tracking security measures, logging incidents, maintaining safety records, and ensuring compliance with regulatory requirements.
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Product Ranking

#13

among all
Facility Management Software

#31

among all
Facility Management Software

Find out who the leaders are

Analyst Rating Summary

39
80
75
86
0
82
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100
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

NetFacilities
eFacility
+ Add Product + Add Product
Asset Management Facility Booking Management Human Resources Management Inventory Management Maintenance Management Mobile Reporting And Dashboard Safety And Security Management Space, Key, And Lock Management Visitor Management Work Order Management 75 0 0 41 57 40 54 20 53 57 86 82 100 100 61 80 88 67 100 74 0 25 50 75 100
75%
0%
25%
88%
0%
12%
0%
0%
100%
82%
0%
18%
0%
0%
100%
100%
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0%
43%
0%
57%
100%
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63%
0%
37%
63%
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37%
40%
0%
60%
80%
0%
20%
33%
33%
34%
83%
0%
17%
0%
33%
67%
67%
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33%
33%
33%
34%
100%
0%
0%
0%
79%
21%
71%
0%
29%
58%
0%
42%
75%
0%
25%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

14%
0%
86%
71%
0%
29%

User Sentiment Summary

Excellent User Sentiment 258 reviews
Great User Sentiment 2 reviews
90%
of users recommend this product

NetFacilities has a 'excellent' User Satisfaction Rating of 90% when considering 258 user reviews from 3 recognized software review sites.

80%
of users recommend this product

eFacility has a 'great' User Satisfaction Rating of 80% when considering 2 user reviews from 2 recognized software review sites.

3.4 (6)
4.0 (1)
4.52 (126)
n/a
4.5 (126)
4.0 (1)

Awards

NetFacilities stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

SelectHub research analysts have evaluated eFacility and concluded it earns best-in-class honors for Facility Booking Management, Human Resources Management, Inventory Management and Space, Key, and Lock Management.

Facility Booking Management Award
Human Resources Management Award
Inventory Management Award
Space, Key, and Lock Management Award

Synopsis of User Ratings and Reviews

Easy to Use: More than 95% of users mentioning this aspect appreciate the easy-to-use interface.
Work Order: Over 80% of reviewers referencing this feature report that the process of submitting and editing work orders is easy and helpful.
Tracking: All the reviews on this topic indicate that tracking asset maintenance, site issues, inventory and labor is easy.
Customer Support: Representatives are very helpful and quick to reply, in the experience of all users referring to support.
Customization: Extensive customizations help users fit the software to their company, according to 66% of reviewers referring to this element.
Communication: Every review referencing this feature cites it as a key in improving communication between teams.
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Minimalistic Design: Users appreciate the clean and minimalistic design of eFacility, making it easy to navigate and use.
User-Friendly Interface: The platform offers a user-friendly interface, allowing users to quickly learn how to use the system and maximize its features.
Comprehensive Facility Management: eFacility provides a comprehensive set of tools and features for effective facility management, including real-time monitoring, maintenance scheduling, and resource allocation.
Efficient Energy Management: Users find the energy management capabilities of the product to be highly efficient, helping them optimize energy consumption and reduce costs.
Intelligent Analytics: The platform offers robust analytics capabilities, allowing users to gather and analyze data on various aspects of facility operations for better decision-making.
Customization Options: Users appreciate the ability to customize eFacility to match their specific needs and requirements.
Responsive Customer Support: Users highlight the prompt and responsive customer support provided by the SIERRA ODC team, ensuring that any issues or concerns are addressed quickly.
Multi-Platform Access: The product is accessible on multiple platforms, including web browsers and mobile devices, allowing users to manage their facility from anywhere at any time.
Integration Capabilities: eFacility offers integration capabilities with other systems and devices, enabling seamless data exchange and enhancing overall efficiency.
Cost Savings: Users report that implementing eFacility has led to significant cost savings by optimizing resource utilization and energy consumption.
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Interface: The system crashes or freezes occasionally, according to over 65% of users mentioning the interface.
Reports: Of reviews talking about reports, 60% observe that the options for customization are limited.
Search Tool: All reviews about the search tool note that it’s difficult to search for work orders specific to locations or any information with two specifications.
Frequent Log Out: All the reviewers mentioning this aspect report that the system frequently logs users out.
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Lack of features: Some users feel that eFacility lacks certain features that would enhance its functionality and usability.
Poor user interface: Several users find the user interface of eFacility to be confusing, unintuitive, and not visually appealing.
Technical issues: Some users have reported experiencing technical glitches and bugs while using eFacility, impacting their overall experience and productivity.
Complicated setup: A few users have mentioned that setting up eFacility can be a complex process, requiring technical knowledge and support.
Inflexible customization: Certain users have expressed frustration over the limited ability to customize eFacility to suit their specific needs and workflows.
Slow performance: There are user complaints regarding slow loading times and performance issues with eFacility, leading to delays and decreased efficiency.
Poor customer support: Some users have reported dissatisfaction with the customer support provided by SIERRA ODC, citing slow response times and ineffective problem-solving.
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NetFacilities offers a user-friendly interface, making many of its features accessible and easy to leverage. Customization, tracking and good customer service are some other notable benefits. Reviews also cite that easy submission and editing of work orders has helped them improve the process of creating and closing work orders. In contrast, the software is prone to freezing, crashing or unexpectedly logging users out. Poor report customization and a buggy search tool are other common issues users note. Overall, it can be a good option for businesses looking for an easy-to-use CMMS that helps with maintenance planning.

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The user reviews for eFacility are generally positive. Users praise its easy-to-use interface and comprehensive features for managing office facilities. They appreciate the ability to track and monitor various aspects of facility management, such as maintenance, inventory, and visitor management. Users find the software to be intuitive and user-friendly, allowing them to easily navigate through different modules and access relevant information. One of the strengths mentioned by users is the robust reporting capabilities of eFacility. They find the reporting feature to be highly customizable and valuable for generating detailed reports on various metrics. Users also appreciate the customer support provided by the company, citing prompt responses and helpful assistance in resolving any issues or queries. On the downside, some users mention that eFacility can be a bit overwhelming initially due to the wide range of features and customization options available. They suggest that the software could benefit from more streamlined workflows and improved onboarding resources to help new users get up to speed quickly. In comparison to similar products, users believe that eFacility offers a more comprehensive and integrated solution for facility management. They find the software to be more feature-rich, providing a holistic approach to managing various aspects of facility operations. Users also appreciate the scalability of the software, allowing it to cater to the needs of both small and large organizations. Overall, eFacility receives positive feedback from users for its user-friendly interface, comprehensive features, robust reporting capabilities, and excellent customer support.

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