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24/7 Software vs TheWorxHub

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Our analysts compared 24/7 Software vs TheWorxHub based on data from our 400+ point analysis of Facility Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features User Ratings Analyst Summary Screenshots
24/7 Software Software Tool
TheWorxHub Software Tool
SelectHub Award Winner
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Product Basics

24/7 Software offers a comprehensive solution for facility management, designed to streamline operations and enhance efficiency. This software is particularly beneficial for industries such as sports venues, entertainment complexes, and large-scale event facilities, where managing tasks and ensuring safety are paramount. Users appreciate its robust features, including real-time incident tracking, task management, and communication tools, which facilitate seamless coordination among staff. The platform's ability to integrate with existing systems and provide detailed analytics sets it apart from similar products, offering unique insights into operational performance. While specific pricing details are not publicly available, potential users are encouraged to contact SelectHub for a tailored quote that aligns with their specific requirements. Overall, 24/7 Software is praised for its user-friendly interface and powerful capabilities, making it a preferred choice for organizations seeking to optimize their facility management processes.
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The WorxHub by Brightly (formerly Dude Solutions) is a cloud-deployed maintenance and operations management solution specially designed for healthcare organizations managing senior living facilities. It offers work order management, surveys and inspections, asset management, capital planning, preventive maintenance and reporting. It also helps achieve compliance, monitor energy consumption, regulate workflows and manage security. It manages transportation, room bookings and assets.

It helps maximize revenue, encourage communication and create a better experience for residents. It integrates with popular tools like Cubigo, Viibrant, TouchTown and more. It provides insights and configurable reports to manage and maintain senior living facilities.
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Product Assistance

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24/7 Live Support
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24/7 Live Support

Product Insights

  • Increased Efficiency: Streamline operations by automating routine tasks, allowing staff to focus on more strategic activities.
  • Real-Time Communication: Facilitate instant communication among team members, ensuring quick response times and reducing downtime.
  • Enhanced Accountability: Track task completion and staff performance with detailed logs, promoting responsibility and transparency.
  • Improved Safety: Monitor and manage safety protocols effectively, reducing the risk of accidents and ensuring compliance with regulations.
  • Cost Reduction: Optimize resource allocation and minimize waste, leading to significant cost savings over time.
  • Data-Driven Decisions: Leverage comprehensive analytics to make informed decisions that enhance operational effectiveness.
  • Scalability: Adapt to growing business needs without compromising on performance, ensuring seamless scalability.
  • Customizable Workflows: Tailor workflows to meet specific organizational requirements, enhancing flexibility and adaptability.
  • Centralized Information: Access all necessary data from a single platform, reducing the need for multiple software solutions.
  • Proactive Maintenance: Schedule and track maintenance tasks to prevent equipment failures and extend asset lifespan.
  • Enhanced Customer Experience: Improve service delivery and customer satisfaction by ensuring facilities are well-maintained and issues are promptly addressed.
  • Regulatory Compliance: Maintain compliance with industry standards and regulations through automated documentation and reporting.
  • Resource Optimization: Allocate resources more effectively by analyzing usage patterns and identifying areas for improvement.
  • Reduced Downtime: Minimize operational disruptions by quickly addressing issues as they arise, ensuring continuous productivity.
  • Improved Collaboration: Foster teamwork and collaboration through shared access to information and coordinated task management.
  • Comprehensive Reporting: Generate detailed reports to gain insights into operational performance and identify areas for enhancement.
  • Time Savings: Automate repetitive tasks to save time and allow staff to focus on higher-value activities.
  • Enhanced Security: Protect sensitive data and ensure secure access to information through robust security measures.
  • Predictive Insights: Utilize predictive analytics to anticipate future needs and trends, enabling proactive planning.
  • Environmental Sustainability: Implement energy-saving measures and track environmental impact to support sustainability goals.
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  • Incident Management: Track incidents in real time. Build workflows, dispatch personnel and maintain a detailed history of all incidents. Adhere to standard operating procedures and ensure fast incident resolution. 
  • Dispatch Queue: Color-code to filter incidents by status in the dispatch queue. View all changes in the command center to ensure nothing gets overlooked. 
  • Configurable Incident Forms: Configure incident forms based on incident type, process or department. Add long or short forms to include as many details as needed. 
  • Reporting and Analytics: Generate reports based on data collected from incident forms. Configure charts based on the type of data being displayed. 
  • Maintenance Management: Schedule preventive maintenance activities and create work orders instantly. Streamline operations, manage assets, and track vendor and warranty information in real time, keeping all team members in the loop. 
  • Guard Tours: Gain visibility into the progress of guard patrols and increase peace of mind. Create and execute custom guard patrols to enhance facility security. 
  • Lost and Found: Process lost item requests from customers using a web form to collect all necessary details. Automatically match items found with those reported as lost after completing the lost claim form. 
  • Task Management: Manage tasks anywhere, anytime. Track progress on the go to improve efficiency and collaboration among team members. 
  • Activity Tracking: Track activities like shift changes, breaks, meetings, patrols and access requests. Filter activities by time, priority, assigned person or method of reporting. Generate activity reports anytime to promote staff accountability. 
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  • Maintenance: Organize, plan and track assets, work orders through dashboards.
    • Preventive Maintenance: Automate the scheduling of preventive maintenance and ensure timely maintenance.
    • Asset Management: Use barcodes to access information on assets and map preventive work needs.
    • Work Order Request Management: Create work orders with details like location, person in charge and more.
    • Space Utilization: View work, assets and equipment on detailed interior maps for individual facilities and store the latest life safety diagrams.
    • Reporting: Use automated reports to track budget, staff, work, assets and other key data, and share these reports on a set schedule.
    • Dashboards: Customize the dashboard to access information like work order status, asset inventory, site performance and more in one place.
  • Compliance: Leverage dashboard and templates to stay up-to-date with the regulations.
    • Mobile EOC Rounding Surveys: Provide staff with access to pass/fail surveys on mobile phones for mock inspections and use during rounds.
    • Deficiency Dashboards: View real-time, deficiency-specific dashboards and automate work orders for compliance defici
    • Compliance and EOC Tracking: Ensure EOC and compliance tasks are followed and track their statuses. Link activities to compliance codes from the NFPA and the Joint Commission.
    • Rounding Templates: Enable staff to report consistent information by building templates based on key criteria.
    • Reporting and Analytics: Identify improvement areas with the help of survey questions and get reports based on top deficiencies and deficiency histories.
  • BioMed: Optimize workflows and synchronize people and systems to provide better care.
    • File Management:File faster with a single source for both manual and online attachments via TheWorxHub, Microsoft OneDrive and/or DropBox.
    • Battery Management: Use PM and information from chemistry, capacity and voltage to manage battery life and replacements.
    • Work Assignment Automation:Ensure patient safety and faster resolution with automated round-robin work assignments.
    • Mobile Barcode Scanner:Scan inventory from the mobile app to access and share system-wide inventory information.
    • New Model Evaluation: Set data requirements and approval rules for new equipment to ensure timely inspection and maintenance.
  • Energy Management: Collect and evaluate data to conserve energy consumption.
    • Centralized Energy Dashboard: Monitor and track trends, costs, usages and energy consumption levels of all utilities.
    • Utility Data: Automate bill entry, internal data recording and EDI services within the energy management dashboard.
    • Utility Tracking and Monitoring: Check for ways to reduce cost and carbon emission as well as improve sustainability by comparing past usage and usage between facilities.
    • Reports:Access reports, charts and graphs on carbon emission, utility data and more.
    • Energy-Saving Actions: Measure ROI on capital projects, track energy maintenance issues and create checklists for walkthroughs and events.
  • Security Rounding: Manage rounds with checkpoints, voice-to-text work orders, location-based check-ins, documented incidents and daily activity logs
  • Capital Planning: Create an attainable capital plan with the help of reports and industry benchmarks and also make decisions for repair or replacement.
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Product Ranking

#109

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Facility Management Software

#20

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Facility Management Software

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User Sentiment Summary

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Excellent User Sentiment 82 reviews
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94%
of users recommend this product

TheWorxHub has a 'excellent' User Satisfaction Rating of 94% when considering 82 user reviews from 3 recognized software review sites.

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4.5 (5)
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4.7 (76)
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5.0 (1)

Awards

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TheWorxHub stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Incident Management System: Users praise the software's robust incident management system, highlighting its effectiveness in documenting, tracking, and resolving incidents efficiently.
User-Friendly Interface: The software is commended for its intuitive design and ease of use, enabling facility management teams to navigate and utilize its features with minimal training.
Responsive Support Team: Users appreciate the helpful and responsive customer support team, who provide timely assistance and guidance when needed.
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Easy to Use: More than 95% of users who mention usability said the solution has an easy-to-use interface.
Customer Support: Customer service is very helpful according to 95% of reviewers mentioning support.
Preventive Maintenance: This feature reduces the need for emergency repairs, as noted by all reviews mentioning it.
Work Order: Over 70% of users referencing this feature observed that it’s made the process of assigning and creating work orders easy.
Reports: It’s easy to access reports, as stated by more than 75% of reviewers referring to this feature.
Tracking: All users mentioning tracking liked that the system helps keep track of maintenance updates, assets, expenses and man hours on a project.
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Limited Customization: Some users have reported that the software can be inflexible when it comes to adapting to unique business processes or industry-specific requirements.
Mobile App Functionality: While 24/7 Software offers a mobile app, some users have found its functionality to be limited compared to the desktop version, particularly for complex tasks or workflows.
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Navigation: The system is difficult to navigate initially, as observed by every review referring to this element.
Mobile App: Every review mentioning this aspect stressed the need for a mobile application instead of the mobile website they use on their phones.
Data: It’s difficult to import and access data, according to all users citing this aspect.
Reminders: The lack of reminders is a downside according to all reviews on the topic.
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Is 24/7 Software always there for you, even when your facility isn't? Users overwhelmingly say "yes!" They rave about its user-friendliness, highlighting the activity log's simplicity, even for those less tech-savvy. This ease of use is crucial for widespread adoption and efficient task management, especially in fast-paced environments like the baseball stadium mentioned in one review. Users also appreciate the comprehensive features, particularly the robust incident management system, which streamlines operations and provides a centralized record, as evidenced by its successful implementation at baseball games.However, some users express a desire for more frequent updates to further enhance the software's capabilities. While the current version is highly regarded, particularly for its preventative maintenance tracking and asset management, staying ahead of the curve with regular updates is essential in today's rapidly evolving technological landscape. This would ensure 24/7 Software remains competitive and caters to the ever-growing needs of its users.Overall, 24/7 Software is best suited for businesses seeking a user-friendly, feature-rich solution for managing maintenance operations, incident tracking, and preventative maintenance. Its intuitive design makes it ideal for teams of varying technical expertise, while its comprehensive features cater to a wide range of industries and needs. The positive user feedback, particularly regarding its ease of use and comprehensive features, makes it a compelling choice for businesses looking to streamline their operations and enhance efficiency.

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The WorxHub is a flexible, user-friendly CMMS that goes above and beyond to deliver customer service and support to its users. Users appreciate its tracking, usability, easy work order management and reporting. Its PM feature also helps avoid unexpected repairs. However, as mentioned in multiple reviews, it can be difficult to get used to. There’s also room for improvement with data import, and its lack of reminders and a mobile app were both common issues. Overall, it can bring a lot of benefits to a healthcare company, though users should consider how its shortcomings would impact them.

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