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TheWorxHub vs FAMIS 360

Last Updated: November 18th, 2024

Our analysts compared TheWorxHub vs FAMIS 360 based on data from our 400+ point analysis of Facility Management Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

The WorxHub by Brightly (formerly Dude Solutions) is a cloud-deployed maintenance and operations management solution specially designed for healthcare organizations managing senior living facilities. It offers work order management, surveys and inspections, asset management, capital planning, preventive maintenance and reporting. It also helps achieve compliance, monitor energy consumption, regulate workflows and manage security. It manages transportation, room bookings and assets.

It helps maximize revenue, encourage communication and create a better experience for residents. It integrates with popular tools like Cubigo, Viibrant, TouchTown and more. It provides insights and configurable reports to manage and maintain senior living facilities.

FAMIS 360, developed by Accruent, is a comprehensive software solution designed to streamline facility management tasks. It is particularly well-suited for organizations looking to efficiently manage their maintenance operations, asset tracking, and space optimization. One of the key benefits of FAMIS 360 is its ability to enhance operational efficiency by automating routine tasks and providing real-time data for informed decision-making. Popular features include its robust work order management system, preventive maintenance scheduling, and integrated asset management capabilities. When compared to similar products in the market, users often highlight FAMIS 360's user-friendly interface and the flexibility it offers in customizing functionalities to meet specific organizational needs. Pricing considerations for FAMIS 360 typically involve a subscription model, which may vary based on the size of the organization and the specific features required, making it a scalable option for facilities of different sizes.

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Product Insights

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Streamlined Operations: FAMIS 360 simplifies the complex processes of facility management, allowing teams to focus on strategic tasks rather than getting bogged down by administrative duties.
Cost Efficiency: By optimizing resource allocation and reducing manual errors, FAMIS 360 helps organizations cut unnecessary expenses, directly impacting the bottom line positively.
Enhanced Communication: The platform fosters better communication between departments, ensuring that everyone is on the same page and reducing the likelihood of miscommunication and delays.
Comprehensive Reporting: With its robust reporting capabilities, FAMIS 360 provides valuable insights into operations, helping managers make informed decisions based on real-time data.
Improved Asset Management: The software offers detailed tracking and management of assets, extending their lifespan and ensuring they are used efficiently, thus saving costs in the long run.
Regulatory Compliance: FAMIS 360 helps ensure that facilities are compliant with relevant laws and regulations, reducing the risk of fines and legal issues.
Scalability: As organizations grow, FAMIS 360 can easily scale to meet increased demands, making it a long-term solution for facility management needs.
Enhanced Customer Satisfaction: By ensuring that facilities are well-maintained and efficiently run, FAMIS 360 indirectly contributes to a better customer experience.
Preventive Maintenance: The software enables planning and scheduling of preventive maintenance, reducing the likelihood of unexpected breakdowns and the costs associated with them.
Space Optimization: FAMIS 360 provides tools for effective space management, ensuring that every square foot is utilized to its maximum potential, which is crucial in high-cost real estate markets.
Environmental Sustainability: By optimizing energy use and reducing waste, FAMIS 360 supports organizations in their efforts to become more environmentally sustainable.
Mobile Accessibility: With mobile access, facility managers and staff can update and receive information on-the-go, increasing responsiveness and flexibility in operations.
Customization and Integration: FAMIS 360 can be customized to fit the unique needs of an organization and can be integrated with other systems, providing a seamless operational experience.
Security Enhancement: The platform includes features that help in managing access to facilities, thereby enhancing the security of physical assets and personnel.

Maintenance: Organize, plan and track assets, work orders through dashboards.
- Preventive Maintenance: Automate the scheduling of preventive maintenance and ensure timely maintenance.
- Asset Management: Use barcodes to access information on assets and map preventive work needs.
- Work Order Request Management: Create work orders with details like location, person in charge and more.
- Space Utilization: View work, assets and equipment on detailed interior maps for individual facilities and store the latest life safety diagrams.
- Reporting: Use automated reports to track budget, staff, work, assets and other key data, and share these reports on a set schedule.
- Dashboards: Customize the dashboard to access information like work order status, asset inventory, site performance and more in one place.
Compliance: Leverage dashboard and templates to stay up-to-date with the regulations.
- Mobile EOC Rounding Surveys: Provide staff with access to pass/fail surveys on mobile phones for mock inspections and use during rounds.
- Deficiency Dashboards: View real-time, deficiency-specific dashboards and automate work orders for compliance defici
- Compliance and EOC Tracking: Ensure EOC and compliance tasks are followed and track their statuses. Link activities to compliance codes from the NFPA and the Joint Commission.
- Rounding Templates: Enable staff to report consistent information by building templates based on key criteria.
- Reporting and Analytics: Identify improvement areas with the help of survey questions and get reports based on top deficiencies and deficiency histories.
BioMed: Optimize workflows and synchronize people and systems to provide better care.
- File Management:File faster with a single source for both manual and online attachments via TheWorxHub, Microsoft OneDrive and/or DropBox.
- Battery Management: Use PM and information from chemistry, capacity and voltage to manage battery life and replacements.
- Work Assignment Automation:Ensure patient safety and faster resolution with automated round-robin work assignments.
- Mobile Barcode Scanner:Scan inventory from the mobile app to access and share system-wide inventory information.
- New Model Evaluation: Set data requirements and approval rules for new equipment to ensure timely inspection and maintenance.
Energy Management: Collect and evaluate data to conserve energy consumption.
- Centralized Energy Dashboard: Monitor and track trends, costs, usages and energy consumption levels of all utilities.
- Utility Data: Automate bill entry, internal data recording and EDI services within the energy management dashboard.
- Utility Tracking and Monitoring: Check for ways to reduce cost and carbon emission as well as improve sustainability by comparing past usage and usage between facilities.
- Reports:Access reports, charts and graphs on carbon emission, utility data and more.
- Energy-Saving Actions: Measure ROI on capital projects, track energy maintenance issues and create checklists for walkthroughs and events.
Security Rounding: Manage rounds with checkpoints, voice-to-text work orders, location-based check-ins, documented incidents and daily activity logs
Capital Planning: Create an attainable capital plan with the help of reports and industry benchmarks and also make decisions for repair or replacement.

Work Order Management: Streamline maintenance processes with robust work order management capabilities. Track progress from creating work orders to completing them.
Preventive Maintenance: Schedule and manage preventive maintenance tasks to reduce downtime and extend asset life spans. Set automated alerts for maintenance schedules and task completion.
Asset Management: Track all assets across an organization. Manage equipment, assets and inventory with automated alerts for maintenance, repair and replacement.
Reporting and Analytics: Access real-time data and analytics to make informed decisions. Use customizable dashboards and reports to monitor KPIs, asset performance and maintenance costs.
Mobile App: Access the system from anywhere, anytime. Enable users to view work orders, track assets and create new work orders on the go.

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Analyst Rating Summary

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User Sentiment Summary

94%

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TheWorxHub has a 'excellent' User Satisfaction Rating of 94% when considering 82 user reviews from 3 recognized software review sites.

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Synopsis of User Ratings and Reviews

Easy to Use: More than 95% of users who mention usability said the solution has an easy-to-use interface.

Customer Support: Customer service is very helpful according to 95% of reviewers mentioning support.

Preventive Maintenance: This feature reduces the need for emergency repairs, as noted by all reviews mentioning it.

Work Order: Over 70% of users referencing this feature observed that it’s made the process of assigning and creating work orders easy.

Reports: It’s easy to access reports, as stated by more than 75% of reviewers referring to this feature.

Tracking: All users mentioning tracking liked that the system helps keep track of maintenance updates, assets, expenses and man hours on a project.

Comprehensive Asset Management: Users appreciate FAMIS 360's ability to provide a detailed overview of all assets, including their condition, history, and maintenance schedules, making it easier to plan and budget for repairs or replacements.

Streamlined Work Order Management: The platform simplifies the process of creating, assigning, and tracking work orders, ensuring that maintenance tasks are completed efficiently and on time.

Customizable Reporting: FAMIS 360 offers robust reporting tools that allow users to generate custom reports, providing valuable insights into facility operations and helping to identify areas for improvement.

Intuitive User Interface: The software is praised for its user-friendly interface, which makes it easy for new users to navigate and utilize its features without a steep learning curve.

Mobile Accessibility: With mobile access, facility managers and technicians can update and access information on-the-go, enhancing communication and response times for maintenance issues.

Scalability: FAMIS 360 is suitable for organizations of various sizes, offering scalability that allows facilities to expand their use of the software as they grow.

Integrated Space Management: The platform includes tools for effective space management, helping organizations optimize their use of physical space and plan for future needs.

Navigation: The system is difficult to navigate initially, as observed by every review referring to this element.

Mobile App: Every review mentioning this aspect stressed the need for a mobile application instead of the mobile website they use on their phones.

Data: It’s difficult to import and access data, according to all users citing this aspect.

Reminders: The lack of reminders is a downside according to all reviews on the topic.

Limited Customization: The software's rigidity can be frustrating for users with unique workflows or industry-specific needs, as it may not easily adapt to their specific requirements.

Usability Challenges: Navigating the interface and locating specific features can be cumbersome due to the software's complex structure, leading to a steep learning curve for new users.

Reporting Limitations: Generating customized reports or extracting specific data points can be difficult, hindering users' ability to analyze trends and gain insights into their facility operations.

Mobile App Functionality: The mobile app's limited features and occasional performance issues can restrict users' ability to manage tasks effectively while on the go.

The WorxHub is a flexible, user-friendly CMMS that goes above and beyond to deliver customer service and support to its users. Users appreciate its tracking, usability, easy work order management and reporting. Its PM feature also helps avoid unexpected repairs. However, as mentioned in multiple reviews, it can be difficult to get used to. There’s also room for improvement with data import, and its lack of reminders and a mobile app were both common issues. Overall, it can bring a lot of benefits to a healthcare company, though users should consider how its shortcomings would impact them.

FAMIS 360 has garnered positive feedback for its comprehensive features and user-friendly interface, particularly its intuitive navigation and ease of use. Users appreciate the ability to efficiently manage work orders, preventive maintenance, and asset tracking, streamlining facility management processes. The software's robust reporting capabilities provide valuable insights into facility performance and maintenance trends, enabling data-driven decision-making. FAMIS 360's mobile accessibility empowers technicians and facility managers to stay connected and productive while on the go. However, some users have noted that FAMIS 360's extensive functionality can lead to a steeper learning curve for new users. Additionally, while the software offers customization options, some users desire more flexibility in tailoring the system to their specific workflows. FAMIS 360's pricing structure, which is based on the number of users and modules, may present a challenge for smaller organizations with limited budgets. FAMIS 360 distinguishes itself from competitors through its comprehensive suite of features, including its integrated space management module and its ability to handle complex facility structures. The software's focus on preventive maintenance and asset lifecycle management sets it apart as a solution that prioritizes long-term facility health and cost optimization. FAMIS 360 is well-suited for organizations of all sizes, particularly those with multiple facilities or complex maintenance needs. Its scalability and flexibility make it adaptable to evolving facility management requirements, while its robust features and user-friendly interface cater to both experienced facility managers and new users.

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FAQ

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