Home > Field Service Management Software > Wintac > Wintac vs WorkWave Route Manager

Wintac vs WorkWave Route Manager

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Our analysts compared Wintac vs WorkWave Route Manager based on data from our 400+ point analysis of Field Service Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features User Ratings Analyst Summary Screenshots
Wintac Software Tool
WorkWave Route Manager Software Tool
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Product Basics

Wintac is an on-premise business management tool that organizes, automates and tracks all aspects of the service industry. Combining key pieces of relevant and popular offerings in the industry, it manages everything from scheduling and dispatching, inventory management, customer information management, work order management to invoicing and accounting.

It eliminates paperwork and saves time while optimizing information and business processes for maximum productivity and optimized efficiency. Its one-time license fee makes it one of the most affordable options on the market.
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WorkWave Route Manager is a cloud-based solution that helps users manage fleets, plan routes, track drivers and stay connected with staff and customers. It automatically plans routes and delivery schedules based on time constraints, vehicle load limits, layovers and estimated mileage and costs.

Suited for professionals in logistics, transportation and last-mile delivery businesses, it offers real-time alerts and notifications, along with GPS tracking that enables smarter routing, better fleet management and improved operational efficiency.
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$3,145 One-Time
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$54/Vehicle, Monthly
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Organized Information and Processes:  Organize contacts, work orders, service history, accounting and operations seamlessly on a central platform. 
  • Accessibility:  Get remote and offline access with iOS and Android apps to manage work on-the-go. 
  • Automation:  Automate multiple business aspects such as marketing, sales, communication and accounting to save time and boost revenue. 
  • User Friendliness:  Access easy-to-use tools to manage business operations efficiently. 
  • Integrations:  Integrate with leading business software to synchronize data and expedite work. 
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  • Streamlined Operations:  Streamline operations by profiling fleets and drivers, routing maps and automating invoices through QuickBooks integration, saving manual hours. 
  • Complete Visibility:  Get complete visibility into daily operations by planning routes, managing orders and tracking locations as well as estimated arrivals through GPS. 
  • Enhanced Customer Satisfaction:  With real-time GPS tracking, notify customers of order locations and estimated delivery time. Establishing clear communication leads to better services and customer satisfaction. 
  • Optimized Routes:  Plan routes for order deliveries in advance and track them in real-time to optimize for the best fuel efficiency and improve delivery times. 
  • Improved ROI:  Maximize resource utilization at lesser costs, plan better for supply and demand while improving ROI with automated routing, accounting integration and better order management. 
  • Mobile Application for Drivers:  With the 360 Driver mobile app, drivers can view routes in real time and track successful deliveries with barcode scanning. 
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  • Job Scheduling:  Track & schedule service jobs. Assign jobs to most suitable and nearest available field staff for efficient scheduling and quick service delivery. Create flexible schedules for all available services, work orders and field staff members. 
  • Dispatch Management: Dispatch Management: Get live locations of field staff for real-time dispatch. Send optimized routes, track arrival and send live updates and notifications to customers for a better customer experience. 
  • Work Order Management:  Create, update and manage work orders for one-time and recurring jobs, including details like addresses, issues, materials required, field staff assigned, estimates, checklists and more. 
  • Contact Management:  Manage, organize, segment and communicate with all contacts, including leads, prospects, clients, vendors, field staff and back-office employees, from a central location. 
  • Sales Management:  Track and manage leads. Ensure targeted communication and quick response rates for conversion. Send estimates and proposals using readymade customizable templates. 
  • Inventory Management:  Track, update and manage inventory items for multiple locations and vendors. Get built-in support for inventory barcode scanning and label printing. 
  • Accounting:  Manage unlimited accounts receivable and accounts payable through seamless integration with accounting tools such as QuickBooks, Peachtree, Timberline and more. 
  • Billing:  Manage over the counter sales along with an integrated billing system. Generate automated invoices based on service agreement terms. Track partial payments, dues and overpayments to manage finances efficiently. 
  • Equipment and Agreement Tracking:  Track equipment location, details and history through electronic serialization. Manage warranties and agreements with reminders for renewal. 
  • Dashboard:  Get a visual overview and analytical insights into key business operations with a drag-and-drop widget-based dashboard. 
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  • Profile Management:  Create depots to streamline operations. Vehicle and driver profiles, as well as routes and guidelines, can be built, tracked and followed for seamless operational efficiency. 
  • Order Management:  Sync orders manually or automate the entire process to import orders, build and update routes, notify drivers for pickups and deliveries and speed up the order fulfillment process. 
  • Route Planner:  Automate the entire route planning process by generating the best route based on orders and customer requests, as well as the company’s rules, SLAs and guidelines for route planning. Get provisions for building and modifying plans manually with a drag-and-drop framework. 
  • Mobile Dispatch Management:  Keep drivers and technicians updated through real-time notifications about daily schedules and updated routes sent on their mobile devices. 
  • Arrival and Departure Notifications:  Leverage automated notifications to keep customers informed from dispatch to arrival with live tracking links and ETAs. 
  • GPS Tracker:  Get real-time visibility of drivers and bread-crumb trails with GPS tracking. Update routes and set up geofencing to restrict certain locations. Send real-time and instantaneous notifications to drivers for seamless and efficient coordination.  
  • Quickbooks Integration:  Keep track of finances and manage invoicing and payment in the field with QuickBooks integration. 
  • Analytics:  Get pre-built and custom data-driven reports on important business aspects like cost-benefit analysis, driver productivity and more, to evaluate and iterate business and operational plans. 
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Product Ranking

#7

among all
Field Service Management Software

#19

among all
Field Service Management Software

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User Sentiment Summary

Great User Sentiment 701 reviews
Great User Sentiment 83 reviews
84%
of users recommend this product

Wintac has a 'great' User Satisfaction Rating of 84% when considering 701 user reviews from 2 recognized software review sites.

86%
of users recommend this product

WorkWave Route Manager has a 'great' User Satisfaction Rating of 86% when considering 83 user reviews from 2 recognized software review sites.

2.7 (11)
4.3 (43)
n/a
4.3 (40)
4.2 (690)
n/a

Synopsis of User Ratings and Reviews

Functionality: The system offers robust scheduling tools for everyday operations and keeps track of dispatches and customer databases for easy access. It is easy to navigate, manages multiple inventories and keeps track of vehicles, noted 81% of users who talked about the product’s functionality.
Cost: The product is affordable for small and growing businesses as it is offered on a flat-rate and doesn’t incur monthly charges, said nearly 75% of reviewers that talked about cost.
Invoice: Nearly 72% of users that mentioned invoicing noted that the system generates professional invoices and is good for billing purposes.
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Routing: Nearly 86% of users who mention routing recommend the ease of route planning with the software.
Support: About 67% of users who talk about support concur that the customer and technical support is easy to reach, fast to respond and extremely helpful.
Data Management: Its smooth data transfer and management is praised by 60% of users who mention it.
GPS Tracking: Approximately 80% of users who refer to GPS tracking say that the feature comes in handy for real-time operational management and coordination.
User Onboarding: Nearly 75% of users who mention user onboarding agree that it is easy to adapt to and learn this software, especially with reliable onboarding training and support.
360 Driver Mobile App: Real-time routing, interstaff and client communication offered by the 360 Driver mobile app is recommended by 100% of users who refer to it.
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Cloud-Based: The system is not in sync with its competitors as it is only offered as an on-premise solution, which makes it difficult to access remotely, said nearly 83% of the reviewers.
CRM: Nearly 78% of users that spoke about CRM support noted that the system lacks basic CRM functionalities like lead management and tools to communicate with customers outside of the system.
Mobile App: The product doesn’t offer a mobile application to make it accessible from internet-connected devices, said nearly 74% of the reviewers who talked about its accessibility.
Reporting: Nearly 86% of users that mentioned reporting said that it is cumbersome to generate reports like lead sources, sales and service rates to extract valid data on an organization’s operations.
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Glitches: As many as 67% of users who talk about glitches note that the app and software are prone to occasional freezing and lag.
Cost: High subscription costs can be a dissuading factor, as noted by 100% of users who mention the software’s pricing.
Reports: Nearly 100% of users who refer to the reporting feature agree that the reports are limited in nature and leave a lot of analytical work to be done manually by users.
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Wintac offers an easy-to-use software suite that eliminates the hassle of dealing with several tools while solving everyday business management problems. It organizes inventory, customer databases and vehicles. However, the product is dated, not cloud-based and is difficult to access remotely. It has a clunky user interface, requires a steep learning curve to get acquainted to its features and doesn’t offer automatic updates. It also lacks GPS tracking, a mobile application and has sluggish customer support.

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WorkWave Route Manager is a cloud-based solution for field service professionals to optimize their routing and operational flow. Its effortless onboarding, smooth data management and stellar support are lauded by users. Similarly, GPS tracking and the Driver app are also considered to be particularly helpful with timely deliveries and seamless coordination. However, the cost of the software is a bit steep. Moreover, limited reporting capabilities and occasional glitches need to be addressed.

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Screenshots

Top Alternatives in Field Service Management Software

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