Fleet Complete vs RAM Tracking

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Our analysts compared Fleet Complete vs RAM Tracking based on data from our 400+ point analysis of Fleet Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Fleet Complete Software Tool

Product Basics

Fleet Complete is a cloud-based solution that offers fleet, task, asset, safety and compliance, dispatch, delivery and field service management inclusions. Its additional offerings include ProServices, FirstNet Verified and OEM partnership advantages. It enables businesses of all sizes to identify idle vehicles and manage them through virtual reservations.

Users can track fleet locations, pull reports, facilitate resource utilization and improve business performance. It is available for iOS and Android users via a resource tracker app.
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RAM Tracking offers cloud-based solutions for vehicle tracking, dash cams and fleet management within SMEs. Its phone app, RAM Assist, eliminates paperwork, automates driver behavior and stores and manages documents in real time. Its vehicle tracking module is suitable for cars, vans, trucks and fleets and improves customer service and productivity while lowering fuel costs. The dashcam recording function helps monitor drivers, check vehicle damage and support insurance claim proof. Its other capabilities include compliance and safety, reports and geofencing.
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$10 Monthly
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Tailored to your specific needs
$8.99 Monthly, Quote-based
Get a free price quote
Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
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FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Boost Efficiency: Optimize routes and reduce fuel costs with automated route planning and data insights that promote informed decision-making. 
  • Enhance Safety: Promotes fleet and driver safety through live vehicle tracking and driver updates. 
  • Customer Satisfaction: Improve customer experience with ETAs, automated routing monitoring, order status alerts and prompt responses. 
  • Avoid Unforeseeable Issues: Maintain asset temperatures and prevent vehicle thefts with live operational status, temperature alerts and location of vehicles within the fleet. 
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  • Improved Fuel Efficiency: By monitoring driving habits and routes, RAM Tracking helps reduce fuel consumption, saving costs and promoting eco-friendly practices.
  • Enhanced Route Optimization: The software provides real-time traffic updates and suggests alternative routes, ensuring timely deliveries and reducing travel time.
  • Increased Vehicle Utilization: Track vehicle usage patterns to maximize fleet efficiency, ensuring that each vehicle is used to its full potential.
  • Reduced Maintenance Costs: Scheduled maintenance alerts help prevent unexpected breakdowns, extending the lifespan of vehicles and reducing repair expenses.
  • Boosted Driver Safety: Monitor driving behaviors such as speeding and harsh braking, promoting safer driving practices and reducing accident risks.
  • Enhanced Customer Satisfaction: Provide accurate ETAs and real-time updates to customers, improving transparency and trust in your service.
  • Lowered Insurance Premiums: Demonstrating responsible fleet management and reduced risk can lead to lower insurance costs.
  • Streamlined Compliance: Ensure adherence to regulatory requirements by maintaining accurate records of driving hours and vehicle inspections.
  • Improved Asset Security: Real-time tracking helps in quickly recovering stolen vehicles, minimizing losses and enhancing asset protection.
  • Data-Driven Decision Making: Access detailed reports and analytics to make informed decisions about fleet management and operational improvements.
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  • Fleet Management: Enables fleet operators and administrators to manage operations from a single dashboard. Offers insights into productivity levels, fleet and driver behavior and other essential metrics. Provides instant vehicle crash alerts. 
  • Task Management: Offers a task tracker with tools for time management, activity tracking and self-assigning tasks. Streamlines vehicle inspections with DVIR and ensures ELD compliance and mechanic log off. 
  • Asset Management: Optimizes vehicle utilization and helps track and protect assets. Provides position reporting with GPS asset snapshots and temperature alerts and prevents vehicle and asset thefts. 
  • Safety and Compliance: Personal tracker ensures lone workers’ safety and security. Provides automatic reporting with sensor technology that monitors general activities, health status, movement and personnel location of those working in hazardous environments. Sends distress alerts for long periods of inactivity. 
  • Dispatch, Delivery and Field Service: Provides route optimization capabilities and improves customer service through ETA boards, digital information capture and automated order scheduling and management. 
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  • Vehicle Tracking: Offers a real-time map view for drivers and vehicles. Access custom reports to improve fleet management operations and promote safety through GPS coverage. 
  • Van Tracking: Provides historical and live reporting and automated email notifications and alerts. Covers customers in rural areas. 
  • Truck Tracking: Tracks fuel expenses and offers complete visibility into vehicles, invoices and backups. Optimizes employee vehicle utilization and helps avoid VAT fines. 
  • Car Tracking: Monitor valuable assets and use route planning features to improve expense management. GPS-enabled tracking provides information about vehicle location, traveling speed, brakes and more. 
  • Fleet Tracking and Management: Includes end-to-end tracking features for vans, lorries, trucks and HGV. 
  • Driver License Checks: Offers monthly, quarterly and annual lookups for driver licenses. Delivers license status notifications, expiry date alerts and endorsement information. Ensures GDPR compliance and automates driver checks. 
  • Commercial Dashcams: Provides a Nextbase 380GW tamper-proof dash cam that offers a wide-angle view from the vehicle’s windscreen and direct vision standard 2020. Records up to 720p and 1080p at varied FPS. 
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Product Ranking

#37

among all
Fleet Management Software

#125

among all
Fleet Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Advanced Driver-Assistance Systems (ADAS) Compliance Driver Management Electric Vehicle (EV) Management Fleet Maintenance Fleet Management Fleet Or Asset Tracking And Routing Fleet Safety Fuel Management Mobile 44 100 91 70 83 92 96 68 86 75 0 25 50 75 100
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User Sentiment Summary

Good User Sentiment 529 reviews
Excellent User Sentiment 78 reviews
78%
of users recommend this product

Fleet Complete has a 'good' User Satisfaction Rating of 78% when considering 529 user reviews from 4 recognized software review sites.

96%
of users recommend this product

RAM Tracking has a 'excellent' User Satisfaction Rating of 96% when considering 78 user reviews from 1 recognized software review sites.

4.0 (2)
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3.89 (267)
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3.9 (259)
4.8 (78)
3.0 (1)
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Awards

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RAM Tracking stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Map Tracking Capabilities: According to most users who reviewed this pro, their map tracking feature for vehicles and assets is helpful at all times.
Installation: Most users who mentioned this pro said that the initial setup is quick and easy.
Technician History: The ability to track work history, status and location within their breadcrumbs feature is robust, according to all reviews that mention this aspect.
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Real-Time Tracking: Provides a live map view of vehicle locations, allowing for efficient dispatching and improved response times.
Driver Behavior Monitoring: Tracks driver behaviors such as speeding, harsh braking, and idling, promoting safer driving practices and potentially reducing fuel costs.
Route Optimization: Offers tools to optimize routes, potentially leading to reduced fuel consumption and quicker completion of jobs.
Fuel Monitoring: Tracks fuel usage and provides insights into fuel consumption patterns, helping businesses identify potential areas for cost savings.
Mobile App Access: Offers a mobile app for both managers and drivers, providing on-the-go access to vehicle tracking, job dispatching, and other essential features.
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Challenging Navigation: The software has a tricky user interface, according to most users' reviews that mentioned navigation.
Customer Support: According to more than 95% of users who reviewed this con, their customer assistance is slow and unreliable.
Hardware: About all users who mentioned this con said that their hardware devices are nonfunctional and can’t be customized as per user convenience.
Software Lags: Approximately 75% of users said that the software lags, especially for GPS tracking, reporting, ETAs and ELD.
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Installation and Delivery Issues: Some users have encountered difficulties with the installation process and timely delivery of equipment, causing delays and frustration in getting the system up and running.
Pricing Opacity: Specific pricing details are not readily available on the company's website, requiring potential customers to contact the sales team for quotes, which can hinder quick cost comparisons.
Contract Length: RAM Tracking typically requires long-term contracts, which may not be ideal for businesses seeking more flexible, short-term fleet management solutions.
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Based on the cloud, Fleet Complete serves businesses of all types and sizes. User feedback suggests that the software offers unreliable hardware devices, lags and is challenging to use. Support delays are another con highlighted in user reviews. However, it is great in terms of installation ease, map tracking and accessing technician history.

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Is RAM Tracking the real deal when it comes to fleet management? Users consistently praise RAM Tracking for its user-friendly interface and real-time tracking capabilities, allowing them to monitor vehicle locations, speed, and even driver behavior with ease. This real-time insight proves invaluable for businesses as it enables them to optimize routes, improve response times, and enhance overall operational efficiency. However, some users have reported that the mapping details could be more robust, often requiring them to cross-reference with other map applications like Google Maps for precise location pinpointing. While RAM Tracking's customer service generally receives positive feedback, particularly for its technical support and installation assistance, a few users have expressed concerns about occasional glitches and downtime. RAM Tracking's strengths lie in its intuitive software, real-time tracking accuracy, and responsive customer support, making it a valuable tool for businesses seeking to improve fleet visibility and efficiency. The software's ease of use, even for non-tech-savvy users, combined with its robust tracking features, makes it a practical choice for businesses of all sizes. However, the occasional mapping discrepancies and system downtime, though infrequent, are worth considering. Overall, RAM Tracking is best suited for businesses prioritizing real-time fleet visibility, driver behavior monitoring, and efficient route management, particularly those seeking a user-friendly and cost-effective solution.

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