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Onfleet vs Tookan

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Our analysts compared Onfleet vs Tookan based on data from our 400+ point analysis of Fleet Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features User Ratings Analyst Summary Screenshots
Onfleet Software Tool
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Tookan Software Tool
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Product Basics

Onfleet offers cloud-based inclusions for automated dispatch, route optimization, fleet tracking and analytics. It streamlines driver onboarding and empowers them with Android and iOS-friendly mobile support. Companies can boost driver accountability and productivity with performance metrics check, delivery proof, task list and e-signatures. It provides predictive ETAs and real-time alerts to plan and execute optimized deliveries.

Technical consultation is available for custom automation for reporting, driver scheduling and recipient import tasks. It offers custom integrations for task creation, analytics and inventory tracking and management.
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Tookan, a product of Jungleworks, is a cloud-based tool enabling businesses to streamline fleet operations and automate dispatch. It offers a centralized view to handle business operations and optimize field workforces. Includes several extensions to support business requirements and fleet tracking capabilities to improve visibility and delivery efficiency. It provides modules for delivery management, flight map or route optimization, booking forms, field fulfillment, and a customer app. Supports web browser, Windows, Android and iPhone devices.
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$550 Monthly
Free Trial is available →
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Tailored to your specific needs
$39 Monthly
Free Trial is available →
Get a free price quote
Tailored to your specific needs
Small 
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Medium 
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Large 
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Medium 
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Large 
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Optimize Delivery Routes: Automatically create better dispatch routes, with multiple stops, delivery times and relevant factors for business. Stay updated at all times with live traffic and weather notifications. 
  • Reduce Costs: Lowers fuel consumption with efficient route planning and driver management. Save 20 to 40% on drive time and fuel cost. 
  • Customer Satisfaction: Boost customer experience with on-time deliveries, live status updates, feedback collection and ETAs. 
  • Increase Productivity: Assign more deliveries with automatic route planning, without risking late deliveries and employee burnout. 
  • Informed Planning: Plan better using detailed analytics, including order and task histories and comprehensive reports. Access end-to-end performance metrics for individual drivers. 
  • Free Trial: Utilize a 14-day free trial without submitting payment credentials to assess its functionality regarding organizational requirements. 
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  • Improve Customer Experience: Enhance customer satisfaction through SMS gateways, optimized route navigation, convenient payment options, reliable ETAs and order status information. 
  • Optimize Delivery Process: Boost delivery operations through automated task assignment to suitable workforces based on availability and distance. 
  • Simplifies Monitoring: Enables end-to-end tracking of fleet, resources and employees from anywhere. Connect with field agents and share instructions and updates via the mobile application. 
  • Reduce Cancelled/Unattended Appointments: Customers view the organizational work calendar live and schedule appointments based on mutual availability. Helps avoid missing appointments and maximize customer satisfaction. 
  • Saves Maintenance Expense: Avoid unexpected major part repairs and fleet replacements with effective preventative vehicle maintenance and advanced failure alerts. 
  • Free Trial: Offers a 14-days free trial without requiring payment credentials. Make informed choices after accessing its utilities compared with business requirements. 
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  • Route Optimization: Offers the best-optimized routes after considering factors like traffic, location, time, capacity and distance. Sends real-time re-optimization and route change updates to drivers. 
  • Dispatch Management: Handles all dispatch functions automatically. Auto-dispatch engine processes workflows to match order dispatches with the right driver to lower labor cost and service time. 
  • Driver Onboarding: Offers functional and intuitive Android and iOS device support. Streamlines onboarding with interactive user walkthroughs. Access driver details and documentation within the app from any location. 
  • Real-Time Insights: Updates customer information, including navigation and order details, in real time. Helps avoid traffic using third-party apps such as Waze, Apple Maps and Google Maps. 
  • In-App Documentation: Collect and save customer notes, barcodes, signatures and photos for proof of delivery. Assists with document management and regulatory compliance. 
  • Driver Chat: Offers a secure chat platform for simplified and quick communication for drivers. 
  • ETA Data: Provides accurate predictive ETAs and machine learning-powered alerts and notifications in real time. 
  • Customer Communication: Enables customers to text and call their drivers, call center or dispatchers in one tap. Protects data through anonymized customer calls. 
  • Performance Tracking: Helps visualize on-time rates and success rates and provides insights for feedback scores, service times and distance traveled. Users can filter data based on dispatch hours, weeks, days, drivers and teams. 
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  • Way Bills: Automates barcode creation for a variety of orders, including single and multiple delivery bills. 
  • SMS Gateways: Enables end-to-end communication among business employees and customers through a designated SMS gateway. 
  • Payment Gateways: Customers can choose from various payment options for quick and reliable business transactions within the payment gateway. 
  • Geofencing: Add several geofences to mark operational locations and boundaries for all field staff and agents. 
  • API Access: Offers several APIs sets to pick and customize as per business requirements. 
  • Recurring Tasks: Create and manage multiple rule-based recurring tasks and lower manual work. 
  • Custom Field Templates: Capture crucial data in digital forms inclined with the business's unique requirements in a few clicks. 
  • Inventory Management: Automatically check and compare order lists with driver’s inventory to allocate jobs and maintain sufficient stock for order completion. 
  • Logistics: Offers advanced tools to track and streamline long-haul deliveries and manage supply chain operations. 
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Product Ranking

#31

among all
Fleet Management Software

#54

among all
Fleet Management Software

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User Sentiment Summary

Excellent User Sentiment 172 reviews
Great User Sentiment 129 reviews
92%
of users recommend this product

Onfleet has a 'excellent' User Satisfaction Rating of 92% when considering 172 user reviews from 3 recognized software review sites.

86%
of users recommend this product

Tookan has a 'great' User Satisfaction Rating of 86% when considering 129 user reviews from 4 recognized software review sites.

n/a
3.9 (3)
4.4 (41)
3.4 (5)
4.66 (81)
4.33 (67)
4.6 (50)
4.4 (54)

Awards

Onfleet stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

User Interface: The software dashboard is simple to navigate, according to 89% of users that mentioned this aspect.
Support Assistance: About 85% of users who reviewed this pro said support is prompt and reliable.
Installation: About 92% of users who mentioned this pro said that initial setup is quick and easy.
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Customer Assistance: According to most users, the support team is proactive and helpful at resolving issues 24/7.
Simple Interface: According to more than 90% of users who reviewed this pro, the software has an intuitive and simple interface for delivery management features.
Integration Capabilities: All users who mentioned this pro said it integrates with existing apps and software.
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Assigning Task: The drag-and-drop feature for allotting dispatch tasks for drivers is tedious; according to more than 90% of users who reviewed this feature.
Software Glitches: According to all users who reviewed this con, frequent system glitches and downtimes hamper everyday tasks.
Feature Lags: About 80% of users who mentioned this con said that the software lags for chats, ETA updates and vehicles.
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Customer Edits: It is difficult to customize customer menus and information, according to most users who reviewed this aspect.
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A cloud and web-based solution, Onfleet offers medium and large-sized enterprises delivery management tools. It also provides apps for Android, iPhone and iPad users. User reviews indicate positive experiences with ease of installation, customer support and dashboards. On the flip side, system lags, glitches and task assignment features are some downsides of the software. All in all, it’s worth giving it a try.

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Tookan, a cloud-based solution of Jungleworks, enables companies to optimize fleet operations and reduce manual work through automated order dispatch. User reviews suggest their customer assistance is a notable offering. Its easy-to-use interface and integration functionality are some significant pros of the product. However, the challenge of editing customer menus is something that companies shouldn’t overlook. All in all, its positives outnumber the negatives, and it is worth a try.

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Screenshots

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