Towbook vs AUTOsist

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Our analysts compared Towbook vs AUTOsist based on data from our 400+ point analysis of Fleet Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Towbook, a SaaS solution, provides towing companies with payroll, private property, impounds and dispatch management inclusions. Its capabilities include digital dispatch and email processing, GPS tracking, vehicle inventory management, equipment inspections, driver check-ins and QuickBooks integration.

Users can access on-demand driver commissions, analyze driver behavior and truck volume and save time on sales tax reporting from a single location. It is accessible on Android and iOS devices.
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AUTOsist provides a simple and affordable way to manage a fleet of vehicles, equipment and other assets. It offers easy-to-use and affordable solutions to organizations. The web portal allows users to manage records from a desktop computer or any device connected to the internet.

It includes fuel tracking, parts inventory, a user management trip log and auto import of old records. The mobile app can be used to manage everything from a phone. Users can manage issues, set reminders and manage documentation through the mobile app.
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$49 Monthly
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Tailored to your specific needs
$5/Asset, Monthly
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Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Comprehensive Tools: Offers easy access to tools to run dispatch operations such as invoicing, inventory, dispatching, auctions, liens and GPS tracking within a single user dashboard. 
  • Simplifies Communication: Enables drivers to check in and out through the mobile app, complete asset inspection reports and share with managers for assessment in a few clicks. Drivers can accept calls directly on the mobile app. 
  • Reduces Workload: Save time and effort with advanced accounting tools, customizable automated workflows, digitized invoice sharing and payment import. Eliminates double-entry in accounting with QuickBooks integration. 
  • Improve Safety: Enhance driver and vehicle safety with live GPS-enabled tracking updates on the mobile app for Android and iOS users. 
  • 30-day Free Trial: Access a free 30-day trial with a comprehensive feature set without sharing credit card details or signing contracts and bonds. 
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  • Service/Maintenance Tracker: Dedicated area to track completed maintenance with receipt and document upload
  • Inspections: Build custom checklists with notifications for items marked not in proper working order
  • Reminder Notifications: You and your team can get push notifications and email reminders by date and/or odometer
  • Vehicle/Asset Assignments: Assign users to specific vehicles with permission control
  • Fuel Tracker: Dedicated area to track fuel/MPG with receipt upload
  • GloveBox: Track Registration, Insurance, and more
  • Notes: Input custom notes like Part Numbers, Accident Reports, and more
  • Reports: See monthly/annual spending on maintenance, service and more. Export everything into an nicely organized excel file.
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  • Digital Dispatch and Email Processing: Perform and manage all dispatch functions with a single dashboard in real time. Users can take and assign calls, manage vehicle inventory and track job progress with one click. 
  • GPS Tracking: Enables GPS-powered driver and vehicle tracking on the mobile app. Partnered with several GPS solutions such as U.S. Fleet Tracking, Webfleet solutions, DriverLocate and AT&T Fleet Complete. 
  • Inventory Management: Create records and manage stored vehicle inventory through the Impound manager. Ensures compliance with state letter regulations and offers integration with Auto Data Direct. 
  • App Support: Offers end-to-end device support on Android and iOS devices for easy feature access from any location at all times. 
  • Equipment Inspections: Capture driver check-ins and outs around the clock. Drivers can fill in equipment and asset inspection reports and automatically share them for managerial review. 
  • Data Capture and Management: Allows drivers to update their status, attach geocoded images with calls, use GPS coordinates to update call locations, gather customer signatures and specify payment methods. 
  • Billing and Payment Import: Submit invoices to motor clubs directly from the dashboard for quick payment processing. Turn on the payment import feature to access complete payment information and automatically update the status on receipts. 
  • Accounting Workflow: Advanced accounting tools help manage and categorize billed, paid and unpaid invoices. Generate bulk statements for accounts and share them with customers by mail or emails. 
  • Comprehensive Reporting: Offers detailed insights into company performance, including income and revenue generated within a specified time. Analyze truck and driver volume and view driver commissions on demand. Automatically tracks sales tax and generates annual reports. 
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  • Service History: Keep track of completed repairs and maintenance with receipts and uploaded documents. 
  • Inspections: Inspect drivers, vehicles and equipment regularly. Build custom checklists and receive notifications for items marked — ‘not in proper working order.’ 
  • Reminders: Get service and fuel requirement push notifications and email reminders by date or odometer to stay up to date. 
  • Fuel Tracking: Avoid losses by tracking fuel fill-ups and fuel costs. 
  • Parts Inventory: Tracks parts and equipment and count of stock in inventory. Receive alerts when stock ruins low to avoid losses. 
  • User Management: Manage and assign specific vehicles and assets to users with permission control. 
  • Document Management: Manage important and miscellaneous documents such as warranty, insurance, agreements, registration and more. 
  • Custom Reports: Keep track of expenses by checking monthly and yearly spending on maintenance, repairs, fuel and more. 
  • History Log: Receive updates whenever there’s a change in the record. 
  • Trip Log: Enter the starting and ending odometers readings and track trips, including the number of miles traveled. 
  • GloveBox: Track and maintain important documents such as insurance. 
  • Offline Usage: Stay up to date whether or not an internet connection is available. Add and view records that are automatically synced once the network returns. 
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Product Ranking

#4

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Fleet Management Software

#115

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Fleet Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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AUTOsist
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Advanced Driver-Assistance Systems (ADAS) Compliance Driver Management Electric Vehicle (EV) Management Fleet Maintenance Fleet Management Fleet Or Asset Tracking And Routing Fleet Safety Fuel Management Mobile 6 64 60 0 55 92 0 17 57 64 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 157 reviews
Excellent User Sentiment 217 reviews
98%
of users recommend this product

Towbook has a 'excellent' User Satisfaction Rating of 98% when considering 157 user reviews from 3 recognized software review sites.

94%
of users recommend this product

AUTOsist has a 'excellent' User Satisfaction Rating of 94% when considering 217 user reviews from 2 recognized software review sites.

4.8 (2)
n/a
4.86 (78)
4.66 (120)
4.9 (77)
4.7 (97)

Awards

Towbook stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

AUTOsist stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Technical Assistance: According to all of the users who mentioned customer support, their support assistance is ready-to-assist, prompt and helpful.
Usability: According to 100% of users who reviewed this pro, the software is user-friendly and allows multiple user access.
Customization: About 90% of users who mentioned this pro said the software allows a broad scope of customization, especially for electronic dispatches.
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Improved Vehicle Uptime: Users appreciate the proactive maintenance alerts, which help prevent unexpected breakdowns and keep vehicles on the road.
Reduced Fuel Costs: The platform's fuel consumption monitoring and optimization tools are popular among users for their ability to identify areas for improvement and lower overall fuel expenses.
Enhanced Driver Safety: Users value the driver behavior monitoring features, which promote safer driving practices and help mitigate risks.
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Infrequent Crashes: Halts daily operations due to sudden software crashes, according to 100% of users who mentioned this aspect.
GPS Tracker: According to more than 80% of users who reviewed this con, the tracker updates are not always accurate.
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Limited Integrations: AUTOsist struggles to integrate with existing fleet management systems, especially legacy software, leading to data silos and manual workarounds.
Steep Learning Curve: Users have reported that the software's interface is not intuitive and requires extensive training to use effectively, impacting productivity during onboarding.
Mobile App Functionality: The mobile app lacks key features available in the desktop version, limiting the ability for drivers and field personnel to fully utilize the system while on the go.
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Towbook is a cloud-based solution that serves towing and transportation companies with invoicing, impounds, dispatching and related functionalities. According to users who’ve tried this product, their GPS tracker provides inaccurate results occasionally. Software lags and crashes are another con witnessed by users.Technical assistance is unanimously appreciated, along with its simple user interface. Its customizability is another worthy pro of the tool. In short, businesses looking for a comprehensive dispatch tool that’s easy to learn and offers reliable support assistance can give it a try.

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AUTOsist has garnered a reputation for its user-friendly interface, making it a popular choice for businesses of all sizes. Users appreciate the straightforward approach to managing maintenance schedules, which helps keep vehicles running smoothly and minimizes unexpected downtime. The digital garage feature, allowing detailed record-keeping for each vehicle, including service history and fuel logs, has proven particularly valuable. This centralized system simplifies tracking maintenance, inspections, and repairs, ensuring timely service and cost-effectiveness. However, some users have expressed a desire for more advanced features, such as route optimization and real-time driver communication, which are commonly found in competitors like Fleetio or Samsara. While AUTOsist excels in its simplicity and focus on core fleet management tasks, businesses with more complex needs might find its feature set somewhat limited. Overall, AUTOsist is a solid choice for businesses seeking a user-friendly and affordable solution to manage vehicle maintenance and compliance. Its intuitive design and focus on essential features make it particularly well-suited for smaller businesses or those new to fleet management software. However, companies requiring more advanced functionalities, such as route optimization or in-depth driver monitoring, might need to consider alternative options.

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