Towbook vs GPS Insight

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Our analysts compared Towbook vs GPS Insight based on data from our 400+ point analysis of Fleet Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Towbook, a SaaS solution, provides towing companies with payroll, private property, impounds and dispatch management inclusions. Its capabilities include digital dispatch and email processing, GPS tracking, vehicle inventory management, equipment inspections, driver check-ins and QuickBooks integration.

Users can access on-demand driver commissions, analyze driver behavior and truck volume and save time on sales tax reporting from a single location. It is accessible on Android and iOS devices.
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GPS Insight offers GPS tracking, smart cameras, field service management, ELD, DVIR, ecosystem and integration solutions. It provides dedicated inclusions for heavy equipment, trailers, ELD users, vehicle and technician managers and administrators.

It boosts ROI and driver and fleet safety with real-time tracking and updates to increase accountability, efficiency and compliance. It provides access to actionable insights and reports to help businesses make smart decisions.
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$49 Monthly
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Tailored to your specific needs
$15/Vehicle, Monthly
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Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Comprehensive Tools: Offers easy access to tools to run dispatch operations such as invoicing, inventory, dispatching, auctions, liens and GPS tracking within a single user dashboard. 
  • Simplifies Communication: Enables drivers to check in and out through the mobile app, complete asset inspection reports and share with managers for assessment in a few clicks. Drivers can accept calls directly on the mobile app. 
  • Reduces Workload: Save time and effort with advanced accounting tools, customizable automated workflows, digitized invoice sharing and payment import. Eliminates double-entry in accounting with QuickBooks integration. 
  • Improve Safety: Enhance driver and vehicle safety with live GPS-enabled tracking updates on the mobile app for Android and iOS users. 
  • 30-day Free Trial: Access a free 30-day trial with a comprehensive feature set without sharing credit card details or signing contracts and bonds. 
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  • Reduce Fuel Cost: Minimize unnecessary fuel consumption and costs by tracking wastage. Helps identify and eliminate unwanted driver behaviors such as unauthorized vehicle usage, fuel frauds, overspeeding, idling and avoiding long dispatch routes. 
  • Optimize Productivity: Monitor and train drivers with GPS-powered tracking from any location. Visibility across the fleet and insightful reports help create strategic plans to improve performance. 
  • Reduce Labor Expense: Ensures better driver accountability with vehicle tracking and HOS tools to calculate productive working hours and minimize unnecessary driver overtimes. 
  • Enhance Safety: Improve driver and fleet safety with real-time fleet tracking and driver behavior monitoring. AI helps analyze road behaviors and alerts drivers during high-risk situations. 
  • Emphasize Sustainability: Minimize carbon footprint with fuel consumption tracking, vehicle maintenance and following shortest routes for dispatches. 
  • Minimize Downtime: Reduce unanticipated vehicle breakdowns and dodge major repairs with customizable maintenance schedules. Identify problem areas in advance and implement a proactive approach. 
  • Improve Customer Satisfaction: Boost customer experiences with quick dispatches, easy billing, prompt emergency responses and verification at job completion. 
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  • Digital Dispatch and Email Processing: Perform and manage all dispatch functions with a single dashboard in real time. Users can take and assign calls, manage vehicle inventory and track job progress with one click. 
  • GPS Tracking: Enables GPS-powered driver and vehicle tracking on the mobile app. Partnered with several GPS solutions such as U.S. Fleet Tracking, Webfleet solutions, DriverLocate and AT&T Fleet Complete. 
  • Inventory Management: Create records and manage stored vehicle inventory through the Impound manager. Ensures compliance with state letter regulations and offers integration with Auto Data Direct. 
  • App Support: Offers end-to-end device support on Android and iOS devices for easy feature access from any location at all times. 
  • Equipment Inspections: Capture driver check-ins and outs around the clock. Drivers can fill in equipment and asset inspection reports and automatically share them for managerial review. 
  • Data Capture and Management: Allows drivers to update their status, attach geocoded images with calls, use GPS coordinates to update call locations, gather customer signatures and specify payment methods. 
  • Billing and Payment Import: Submit invoices to motor clubs directly from the dashboard for quick payment processing. Turn on the payment import feature to access complete payment information and automatically update the status on receipts. 
  • Accounting Workflow: Advanced accounting tools help manage and categorize billed, paid and unpaid invoices. Generate bulk statements for accounts and share them with customers by mail or emails. 
  • Comprehensive Reporting: Offers detailed insights into company performance, including income and revenue generated within a specified time. Analyze truck and driver volume and view driver commissions on demand. Automatically tracks sales tax and generates annual reports. 
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  • GPS Tracking:  
    • Vehicles: View live and historical fleet locations at all times. Monitor driver behavior and train drivers based on detailed vehicle and driver information. Receive preventative maintenance and vehicle diagnostic alerts. 
    • Trailers: Offers visibility into yard and trailer operations. Monitors asset location and usage, verifies drops and pickups and manages maintenance activities. 
    • Heavy Equipment: Monitor and safeguard assets from ineffective utilization, unauthorized usage and theft. Access in-depth utilization metrics and real-time locations. 
    • Switches and Sensors: Get live alerts and notifications on threshold violations and movement. Monitor asset health and usage and maintain refrigeration temperatures. Protect assets and human resources through Bluetooth-powered communication and remote panic buttons. 
  • Smart Cameras: Captures and saves on-road footage hours. Detects unwanted driver behavior, distractions, overspeeding, driver drowsiness, hard braking and keeps a check on seatbelt compliance and traffic signal violations. Alerts fleet administrators against driver stop sign violations. Monitor and analyze individual and group scores based on several parameters. 
  • Field Service Management:  
    • Scheduling and Dispatch: Schedule jobs to optimize team productivity. View team member activities, availability and work status on a customizable calendar. Offers a map view of job locations and time insights. Assign job technicians based on skillsets and customer locations. 
    • Work Orders and Estimates: Create and track estimates, change lead status and opportunities and make insight-based decisions. Technicians can manage mobile processes, including signatures, notes, sketches, capture photos, create quotes and showcase products and services. 
    • Invoicing and Payments: Customize invoices with company branding, including details like sketches, photos, contact information and logos. Export to PDFs or directly share links with customers. Build customizable product and service catalogs. 
    • Customer Management: Access and manage complete customer information, including audit history, activity notes, billing terms and locations. View the service history of invoices and payments. Manage customers’ schedules and installed equipment in a few clicks. 
    • QuickBooks Integration: Provides two-way synchronized QuickBooks integration that updates online accounts, customer records, invoices and field service management solution with a single entry. 
  • ELD: Track and save HOS details and ensure compliance, including DOT and FMCSA, without manual intervention. Supports tablets and smartphones with Android and Apple operating systems. 
  • DVIR: Offers on-mobile checklist-type forms and automatic reporting. Utilize speech-to-text tools and multi-lingual support. Customize DVIR points based on individuals and vehicle class or types. 
  • Ecosystem: Access a flexible marketplace to partner with automation, AI, business analytics and IoT clients as a white label reseller or a referral/reseller partner. 
  • Integrations: Integrates with various pre-existing business management, load tracking, routing, safety, fleet management and maintenance solutions such as Epicor, ServiceTitan, Jonas construction software, Fleetio and TruckerTools. 
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Product Ranking

#4

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Fleet Management Software

#24

among all
Fleet Management Software

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Analyst Rating Summary

we're gathering data
69
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40
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100
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62
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Towbook
GPS Insight
+ Add Product + Add Product
Advanced Driver-Assistance Systems (ADAS) Compliance Driver Management Electric Vehicle (EV) Management Fleet Maintenance Fleet Management Fleet Or Asset Tracking And Routing Fleet Safety Fuel Management Mobile 40 100 62 62 77 87 83 40 77 93 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

we're gathering data
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100%
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User Sentiment Summary

Excellent User Sentiment 157 reviews
Excellent User Sentiment 312 reviews
98%
of users recommend this product

Towbook has a 'excellent' User Satisfaction Rating of 98% when considering 157 user reviews from 3 recognized software review sites.

90%
of users recommend this product

GPS Insight has a 'excellent' User Satisfaction Rating of 90% when considering 312 user reviews from 4 recognized software review sites.

n/a
4.6 (14)
4.8 (2)
4.5 (99)
4.86 (78)
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4.9 (77)
4.5 (198)
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5.0 (1)

Awards

Towbook stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

GPS Insight stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Technical Assistance: According to all of the users who mentioned customer support, their support assistance is ready-to-assist, prompt and helpful.
Usability: According to 100% of users who reviewed this pro, the software is user-friendly and allows multiple user access.
Customization: About 90% of users who mentioned this pro said the software allows a broad scope of customization, especially for electronic dispatches.
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User Friendly: Offers comprehensive and easy-to-use tools, according to 90% of users who mention its interface and features.
Customer Service: About 93% of users who reviewed this pro say their service agents provide quick solutions and technical information.
Installation: About 88% of users who mentioned this pro said it’s easy to install and adapt within the company by on-field and off-field staff.
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Infrequent Crashes: Halts daily operations due to sudden software crashes, according to 100% of users who mentioned this aspect.
GPS Tracker: According to more than 80% of users who reviewed this con, the tracker updates are not always accurate.
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Tracking and Updates: According to most users, harsh weather conditions significantly affect fleet location accuracy and slow down live location updates.
Hardware Issues: According to more than 88% of users who reviewed this con, hardware glitches result in faulty ELD implementation.
Reporting: About all users who mentioned this con said their technician activity reports are complicated to understand.
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Towbook is a cloud-based solution that serves towing and transportation companies with invoicing, impounds, dispatching and related functionalities. According to users who’ve tried this product, their GPS tracker provides inaccurate results occasionally. Software lags and crashes are another con witnessed by users.Technical assistance is unanimously appreciated, along with its simple user interface. Its customizability is another worthy pro of the tool. In short, businesses looking for a comprehensive dispatch tool that’s easy to learn and offers reliable support assistance can give it a try.

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GPS Insight is a comprehensive solution offering GPS tracking, smart cameras, field service and compliance management solutions to businesses of all sizes. It's a great option for those looking for a simple solution, with easy installation and helpful customer service. Reporting, hardware glitches and unreliable tracking updates are some issues commonly encountered by users. In a nutshell, companies looking for an economic system that offers extensive features can give it a try.

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