Home > Fleet Management Software > Towbook > Towbook vs Tookan

Towbook vs Tookan

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Our analysts compared Towbook vs Tookan based on data from our 400+ point analysis of Fleet Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features User Ratings Analyst Summary Screenshots
Towbook Software Tool
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Tookan Software Tool
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Product Basics

Towbook, a SaaS solution, provides towing companies with payroll, private property, impounds and dispatch management inclusions. Its capabilities include digital dispatch and email processing, GPS tracking, vehicle inventory management, equipment inspections, driver check-ins and QuickBooks integration.

Users can access on-demand driver commissions, analyze driver behavior and truck volume and save time on sales tax reporting from a single location. It is accessible on Android and iOS devices.
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Tookan, a product of Jungleworks, is a cloud-based tool enabling businesses to streamline fleet operations and automate dispatch. It offers a centralized view to handle business operations and optimize field workforces. Includes several extensions to support business requirements and fleet tracking capabilities to improve visibility and delivery efficiency. It provides modules for delivery management, flight map or route optimization, booking forms, field fulfillment, and a customer app. Supports web browser, Windows, Android and iPhone devices.
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$49 Monthly
Free Trial is available →
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Tailored to your specific needs
$39 Monthly
Free Trial is available →
Get a free price quote
Tailored to your specific needs
Small 
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Large 
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Medium 
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Large 
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Comprehensive Tools: Offers easy access to tools to run dispatch operations such as invoicing, inventory, dispatching, auctions, liens and GPS tracking within a single user dashboard. 
  • Simplifies Communication: Enables drivers to check in and out through the mobile app, complete asset inspection reports and share with managers for assessment in a few clicks. Drivers can accept calls directly on the mobile app. 
  • Reduces Workload: Save time and effort with advanced accounting tools, customizable automated workflows, digitized invoice sharing and payment import. Eliminates double-entry in accounting with QuickBooks integration. 
  • Improve Safety: Enhance driver and vehicle safety with live GPS-enabled tracking updates on the mobile app for Android and iOS users. 
  • 30-day Free Trial: Access a free 30-day trial with a comprehensive feature set without sharing credit card details or signing contracts and bonds. 
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  • Improve Customer Experience: Enhance customer satisfaction through SMS gateways, optimized route navigation, convenient payment options, reliable ETAs and order status information. 
  • Optimize Delivery Process: Boost delivery operations through automated task assignment to suitable workforces based on availability and distance. 
  • Simplifies Monitoring: Enables end-to-end tracking of fleet, resources and employees from anywhere. Connect with field agents and share instructions and updates via the mobile application. 
  • Reduce Cancelled/Unattended Appointments: Customers view the organizational work calendar live and schedule appointments based on mutual availability. Helps avoid missing appointments and maximize customer satisfaction. 
  • Saves Maintenance Expense: Avoid unexpected major part repairs and fleet replacements with effective preventative vehicle maintenance and advanced failure alerts. 
  • Free Trial: Offers a 14-days free trial without requiring payment credentials. Make informed choices after accessing its utilities compared with business requirements. 
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  • Digital Dispatch and Email Processing: Perform and manage all dispatch functions with a single dashboard in real time. Users can take and assign calls, manage vehicle inventory and track job progress with one click. 
  • GPS Tracking: Enables GPS-powered driver and vehicle tracking on the mobile app. Partnered with several GPS solutions such as U.S. Fleet Tracking, Webfleet solutions, DriverLocate and AT&T Fleet Complete. 
  • Inventory Management: Create records and manage stored vehicle inventory through the Impound manager. Ensures compliance with state letter regulations and offers integration with Auto Data Direct. 
  • App Support: Offers end-to-end device support on Android and iOS devices for easy feature access from any location at all times. 
  • Equipment Inspections: Capture driver check-ins and outs around the clock. Drivers can fill in equipment and asset inspection reports and automatically share them for managerial review. 
  • Data Capture and Management: Allows drivers to update their status, attach geocoded images with calls, use GPS coordinates to update call locations, gather customer signatures and specify payment methods. 
  • Billing and Payment Import: Submit invoices to motor clubs directly from the dashboard for quick payment processing. Turn on the payment import feature to access complete payment information and automatically update the status on receipts. 
  • Accounting Workflow: Advanced accounting tools help manage and categorize billed, paid and unpaid invoices. Generate bulk statements for accounts and share them with customers by mail or emails. 
  • Comprehensive Reporting: Offers detailed insights into company performance, including income and revenue generated within a specified time. Analyze truck and driver volume and view driver commissions on demand. Automatically tracks sales tax and generates annual reports. 
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  • Way Bills: Automates barcode creation for a variety of orders, including single and multiple delivery bills. 
  • SMS Gateways: Enables end-to-end communication among business employees and customers through a designated SMS gateway. 
  • Payment Gateways: Customers can choose from various payment options for quick and reliable business transactions within the payment gateway. 
  • Geofencing: Add several geofences to mark operational locations and boundaries for all field staff and agents. 
  • API Access: Offers several APIs sets to pick and customize as per business requirements. 
  • Recurring Tasks: Create and manage multiple rule-based recurring tasks and lower manual work. 
  • Custom Field Templates: Capture crucial data in digital forms inclined with the business's unique requirements in a few clicks. 
  • Inventory Management: Automatically check and compare order lists with driver’s inventory to allocate jobs and maintain sufficient stock for order completion. 
  • Logistics: Offers advanced tools to track and streamline long-haul deliveries and manage supply chain operations. 
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Product Ranking

#4

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#54

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Fleet Management Software

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User Sentiment Summary

Excellent User Sentiment 157 reviews
Great User Sentiment 129 reviews
98%
of users recommend this product

Towbook has a 'excellent' User Satisfaction Rating of 98% when considering 157 user reviews from 3 recognized software review sites.

86%
of users recommend this product

Tookan has a 'great' User Satisfaction Rating of 86% when considering 129 user reviews from 4 recognized software review sites.

n/a
3.9 (3)
4.8 (2)
3.4 (5)
4.86 (78)
4.33 (67)
4.9 (77)
4.4 (54)

Awards

Towbook stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Technical Assistance: According to all of the users who mentioned customer support, their support assistance is ready-to-assist, prompt and helpful.
Usability: According to 100% of users who reviewed this pro, the software is user-friendly and allows multiple user access.
Customization: About 90% of users who mentioned this pro said the software allows a broad scope of customization, especially for electronic dispatches.
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Customer Assistance: According to most users, the support team is proactive and helpful at resolving issues 24/7.
Simple Interface: According to more than 90% of users who reviewed this pro, the software has an intuitive and simple interface for delivery management features.
Integration Capabilities: All users who mentioned this pro said it integrates with existing apps and software.
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Infrequent Crashes: Halts daily operations due to sudden software crashes, according to 100% of users who mentioned this aspect.
GPS Tracker: According to more than 80% of users who reviewed this con, the tracker updates are not always accurate.
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Customer Edits: It is difficult to customize customer menus and information, according to most users who reviewed this aspect.
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Towbook is a cloud-based solution that serves towing and transportation companies with invoicing, impounds, dispatching and related functionalities. According to users who’ve tried this product, their GPS tracker provides inaccurate results occasionally. Software lags and crashes are another con witnessed by users.Technical assistance is unanimously appreciated, along with its simple user interface. Its customizability is another worthy pro of the tool. In short, businesses looking for a comprehensive dispatch tool that’s easy to learn and offers reliable support assistance can give it a try.

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Tookan, a cloud-based solution of Jungleworks, enables companies to optimize fleet operations and reduce manual work through automated order dispatch. User reviews suggest their customer assistance is a notable offering. Its easy-to-use interface and integration functionality are some significant pros of the product. However, the challenge of editing customer menus is something that companies shouldn’t overlook. All in all, its positives outnumber the negatives, and it is worth a try.

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Screenshots

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