Donorbox vs Auctria

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Our analysts compared Donorbox vs Auctria based on data from our 400+ point analysis of Fundraising Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

DonorBox is a digital system that helps receive online donations and payments, ensures easy campaign management through seamless website integrations and allows users to manage recurring donation plans. The dashboard helps build and distribute donation forms, offers text-to-give messages for free, and manages crowdfunding pages. It encourages donations by letting users embed donation forms or create custom pop-ups.

Its anti-fraud wizardry, SSL/TLS encryption, strong customer authentication and secure payment gateway help organizations circumvent any false or fraudulent donations.
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Auctria is an online platform to organize and manage auctions and fundraising campaigns. Users can host campaigns, raise donations, generate donor receipts, and track bidders, donors and ticket bookings. It keeps the entire team updated about campaign progress as well as allows them to sell tickets, acknowledge donors or sponsors, run online bidding and promote organizational causes. The dashboard simplifies and streamlines processes, manages auctions and offers text-to-give functionality.

It assists in cross-country or cross-platform events and campaigns for independent users and team members. Additionally, it supports mobile bidding and donations.
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$139 Monthly, Freemium
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Product Assistance

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Product Insights

  • Streamlined Donation Process: Donorbox simplifies the donation experience, making it quick and easy for supporters to contribute, thereby increasing the likelihood of completed donations.
  • Recurring Donations: It enables organizations to set up and manage recurring donations effortlessly, ensuring a steady stream of income and fostering long-term relationships with donors.
  • Customizable Forms: Donorbox allows for the customization of donation forms to match the branding of the organization, creating a seamless experience for donors and enhancing brand recognition.
  • Efficient Fund Management: The platform provides tools for tracking and managing funds, enabling organizations to allocate resources more effectively and make informed financial decisions.
  • Multi-Currency and Payment Method Support: Donorbox supports multiple currencies and payment methods, making it accessible for international donors and expanding the potential donor base.
  • Integration Capabilities: It offers integration with various platforms and services, such as websites and social media, facilitating broader outreach and engagement opportunities.
  • Enhanced Security: Donorbox prioritizes the security of donor information and transactions with industry-standard encryption, ensuring trust and confidence among users.
  • Automated Receipts and Notifications: The software automates the generation and sending of donation receipts and notifications, saving time and ensuring prompt communication with donors.
  • Analytics and Reporting: Donorbox provides detailed analytics and reporting tools, helping organizations to track performance, understand donor behavior, and refine fundraising strategies.
  • Peer-to-Peer Fundraising: It enables supporters to create personal fundraising pages, leveraging their networks for increased reach and donations.
  • Event Registration and Management: Donorbox offers features for event registration and management, streamlining the organization of fundraising events and enhancing participant engagement.
  • Customer Support: It provides robust customer support, offering assistance and resources to ensure organizations can make the most out of the platform.
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  • Boost Fundraising Revenue: Auctria's powerful fundraising tools, such as mobile bidding and online auctions, enable organizations to maximize donations and surpass fundraising goals.
  • Streamline Event Management: Manage all aspects of your fundraising event effortlessly with Auctria's user-friendly platform, from registration and ticketing to item tracking and reporting.
  • Engage Donors: Create immersive and interactive experiences for donors through customizable auction pages, real-time bidding updates, and personalized follow-ups.
  • Increase Donor Base: Auctria's online presence and social media integration extend your reach to a wider audience, attracting new donors and building lasting relationships.
  • Improve Donor Retention: Auctria's donor management system allows you to track donor engagement, preferences, and communication history, fostering long-term relationships and repeat support.
  • Save Time and Resources: Automate repetitive tasks, streamline communication, and reduce manual labor, freeing up your team to focus on strategic fundraising initiatives.
  • Enhance Transparency and Accountability: Auctria's transparent bidding process and detailed reporting provide donors with confidence in the integrity of your fundraising efforts.
  • Gain Data-Driven Insights: Analyze fundraising data, donor behavior, and auction performance to make informed decisions and optimize future campaigns.
  • Personalized Support: Dedicated customer support and a comprehensive knowledge base ensure you have the guidance and resources needed to maximize your fundraising success.
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  • Recurring Donations: Stabilize revenue flow through one-time or weekly, monthly, quarterly and yearly donations with a single click. Allow donors to cover the processing fees through flexible donation modules. 
  • Company Donations: Maximize campaign donations through company contributions and gift matching. Integration with Double the Donation simplifies donation matching, motivating employers to match their gifts. 
  • Donor Management: Optimize outreach, eliminate duplicate entries, record communications and build consolidated databases. Campaigners can create segmented donor lists using advanced filters and get notified of crucial moments like anniversaries or plan upgrades. Recurring donors can create profiles to set up and regulate donation plans. 
  • Mobile Giving: Text-to-give simplifies the donation process for mobile donors. Fundraisers can include campaign details by checking the option to receive donations instantly. 
  • Payment Processing: Ensure a fast and secure payment process, complying with authentication regulations and depositing donations directly into campaign funds. Accept one-time and recurring donations through Apple Pay, Google Pay, PayPal, electronic bank transfers and credit and debit cards, without storing any card details. 
  • Integrations: Streamline workflows and build consistent donor relationships by connecting with a host of solutions, including Salesforce, Mailchimp, Slack, QuickBooks, Airtable and more. 
  • Donation Forms: Create a personalized donation page free of cost or choose a pre-existing layout. Customize forms by adding colors, logo, images, hyperlinks, backgrounds and more. Donors can easily fill out the pop-up form by clicking the donate button. Nonprofits can access Custom CSS to add code segments. 
  • Analytics: Evaluate a campaign’s progress and glean valuable insights through Google Analytics. Facebook Pixel tracking code lets nonprofits monitor visitors’ interactions with the campaign website after watching advertisements. 
  • Campaign Management: Organize, implement and monitor initiatives through email marketing and other digital tools. 
    • Crowdfunding Management: Create engaging campaigns in minutes, with customizations to include campaign-centric branding. Nonprofits can discuss campaign details, share goals and track progress by posting text, images and videos on the crowdfunding page. 
    • Social Media: Increase outreach and generate online donations by sharing fundraisers on Facebook, Twitter and LinkedIn. 
    • Donor Engagement: Increase involvement by allowing donors to subscribe, sending personalized emails and creating elaborate campaigns with stories, images, and videos. Tap into the donor wall option and embed it onto a website to share messages from donors. 
  • Global Support: Accepts donations in more than 20 currencies and offers localized forms in 11 languages. 
  • Goal Meter: Visualize a fundraiser’s progress towards its fundraising goal and track incoming donations through a campaign thermometer which can be included in donation forms, embedded separately or added to live events. 
  • Tax Receipt: Offers automated one-time and year-end tax receipts with customizable templates to fill in required details. Nonprofits based in the U.K. can reclaim tax by allowing U.K. donors to mark their donations as Gift Aid. 
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  • Auction Management: Streamline the entire auction process — right from donor management and procurement to checkout. Organize silent, live and online auctions, facilitate each auction type using tools, and save time by applying blueprint formulas. Offers printable forms and documents, including bid sheets, gift certificates, catalog and display pages. 
  • Online Bidding Website:  Build a solid online presence by creating exclusive websites for fundraising events. Choose from existing templates or leverage customizations to create 24/7 accessible sites through which participants can bid, register and donate at any time. Increase engagement by allowing bidders and donors to share posts on Twitter and Facebook. Donors can bid before, after or during events through the mobile app, text and website. 
  • Dashboard Reports: Gain a comprehensive view of all activities in a centralized system. Analyze operations through built-in standard reports or modify them to check specific tasks. An easy to comprehend, real-time summary of each auction helps monitor crucial details. A live countdown clock enables admins to keep track of bidder registrations, ticket sales, closed bids and more. 
  • Mobile App: Facilitate online and in-person bidding, receive event messages and pop-up real-time outbid notifications, and view and search the catalog using a mobile app, available on both iOS and Android devices. 
  • Cloud Deployment: A secure and accessible cloud-based solution allows teams to coordinate across platforms from anywhere. Admins can track and manage the auction process with simultaneous access. Safely stores retrievable donor information. 
  • Tracking: Monitor and track the entire fundraising process, including donated items, bidders, income from all sources, acquisitions, auction offerings, donor contacts and more. 
  • Payment Processing: Collect payments for auctions, donations, tickets, food and drinks sales, and then print, email or record statements. Leverage integrations with Stripe, a PCI DSS compliant online payment processor, to ensure secure card payments. 
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Product Ranking

#6

among all
Fundraising Software

#16

among all
Fundraising Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Auctria
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Dashboard And Reporting Data Hygiene Document Management Donation Management Donor Management Event Management Fundraising Programs Marketing And Online Advocacy Mobile Capabilities Payment Processing And Receipts Platform Capabilities, Security And Compliances Volunteer Management 46 50 25 65 70 48 83 85 50 73 71 50 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 266 reviews
Excellent User Sentiment 580 reviews
95%
of users recommend this product

Donorbox has a 'excellent' User Satisfaction Rating of 95% when considering 266 user reviews from 4 recognized software review sites.

96%
of users recommend this product

Auctria has a 'excellent' User Satisfaction Rating of 96% when considering 580 user reviews from 2 recognized software review sites.

4.5 (9)
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4.5 (19)
4.8 (102)
4.8 (234)
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4.8 (478)
4.7 (4)
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Awards

Donorbox stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Auctria stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Simple Setup: Donorbox is known for its user-friendly interface and straightforward setup process, making it accessible even for those with limited technical expertise. The platform guides users through each step, from creating donation forms to embedding them on websites or social media.
Recurring Donations: The platform simplifies the management of recurring donations, allowing donors to set up automated contributions on a regular basis (weekly, monthly, or annually). This feature helps organizations secure predictable revenue streams and cultivate long-term donor relationships.
Multiple Payment Options: Donorbox supports various payment methods, including major credit cards, debit cards, ACH transfers, Apple Pay, Google Pay, and PayPal. This flexibility caters to a wider range of donor preferences and increases the likelihood of successful donations.
Data Security: Donorbox prioritizes data security and compliance with industry standards, such as PCI DSS. The platform employs encryption and other security measures to protect sensitive donor information, ensuring a safe and trustworthy donation experience.
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Customizable: Allows for extensive customization to match specific fundraising event needs, ensuring a tailored experience for both organizers and attendees.
Easy-to-use: User-friendly interface and intuitive navigation make it accessible to users of all technical skill levels, streamlining the fundraising process.
Seamless Integrations: Integrates seamlessly with popular CRM and payment gateways, simplifying data management and secure transaction processing.
Comprehensive Reporting: Provides robust reporting capabilities, enabling organizers to track progress, analyze results, and make informed decisions for future events.
Exceptional Support: Offers dedicated customer support, ensuring prompt assistance and guidance throughout the fundraising journey.
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Limited Functionality: Donorbox may not be suitable for organizations with complex fundraising needs, as it lacks advanced features such as peer-to-peer fundraising and event management.
Customer Support: Some users have reported challenges in receiving timely and effective support from Donorbox, particularly for technical issues or account inquiries.
Pricing Structure: The platform's pricing model, which includes a percentage-based fee on donations, may be less cost-effective for organizations with high donation volumes.
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User Interface Complexity: Auctria's interface is often criticized for being overly complex and challenging to navigate, especially for first-time users or those with limited technical experience.
Lack of Integration Options: Auctria's integration capabilities with third-party software and payment gateways are limited, which can hinder seamless data flow and payment processing.
Limited Customization Options: While Auctria offers some customization features, users report that the options are restrictive and don't allow for sufficient personalization to meet specific event branding and functionality requirements.
Reporting and Analytics Shortcomings: Auctria's reporting and analytics capabilities are perceived as inadequate, providing limited insights into campaign performance and donor behavior, making it challenging to optimize fundraising efforts.
Customer Support Responsiveness: Users have expressed concerns about the responsiveness and effectiveness of Auctria's customer support, leading to frustrations and delays in resolving issues or obtaining timely assistance.
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Ready to "box up" your fundraising woes? Donorbox might just be the answer you've been searching for. Reviews from the past year paint a picture of a platform that's a hit with nonprofits of all sizes, lauded for its user-friendly interface, affordability, and robust features. Users rave about the ease of setting up donation forms, managing donor information, and tracking campaign progress, all within a single, centralized platform. The ability to accept recurring donations and integrate with other popular apps is also a major plus. Donorbox seems to outshine competitors with its emphasis on donor engagement. Features like donor filters and milestone alerts help nonprofits build stronger relationships with their supporters, ultimately leading to increased donations and long-term sustainability. However, no platform is perfect. Some users have noted that Donorbox's reporting capabilities could be more comprehensive, and that certain advanced features may require a bit of a learning curve. Yet, these minor drawbacks seem to be overshadowed by the platform's overall value and ease of use. Donorbox appears to be the ideal choice for nonprofits seeking a straightforward, cost-effective, and efficient way to manage their fundraising efforts. Its intuitive design, coupled with excellent customer support, makes it a winner for both tech-savvy and less tech-inclined users. Whether you're a small grassroots organization or a large charity, Donorbox provides the tools you need to streamline your fundraising and focus on what truly matters – making a difference in the world.

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Auctria users have applauded its robust features and user-friendly interface, especially when compared to other fundraising software. Its intuitive design and streamlined navigation allow even novice users to quickly set up and manage online auctions, making it an accessible option for organizations of all sizes. Moreover, Auctria's customizable templates and branding options enable users to create visually appealing and on-brand auction experiences, enhancing the overall donor engagement. One of Auctria's strengths lies in its comprehensive reporting capabilities. Users appreciate the detailed insights it provides into auction performance, donor behavior, and revenue generation. This data-driven approach empowers organizations to make informed decisions, optimize their fundraising strategies, and maximize their impact. Additionally, Auctria's integration with popular payment gateways and CRM systems ensures seamless and secure transactions, further enhancing the user experience. Auctria is particularly well-suited for organizations seeking a user-friendly, feature-rich, and data-driven fundraising solution. Its intuitive interface, customizable options, and robust reporting capabilities make it an ideal choice for nonprofits, schools, and other organizations looking to streamline their fundraising efforts and increase their impact.

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