Home > Fundraising Software > DonorPerfect > DonorPerfect vs MobileCause

DonorPerfect vs MobileCause

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Our analysts compared DonorPerfect vs MobileCause based on data from our 400+ point analysis of Fundraising Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
DonorPerfect Software Tool
SelectHub Award Winner
MobileCause Software Tool
SelectHub Award Winner
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Product Basics

Analyst Rating

82 Detailed Analysis

User Sentiment

Great User Sentiment (1507 Reviews)

Analyst Rating

71 Detailed Analysis

User Sentiment

Excellent User Sentiment (238 Reviews)
DonorPerfect is a comprehensive fundraising solution that helps non-profits nurture donor relationships. It helps manage donations, receipts, contacts, emails and fundraising initiatives from a single system.

Capabilities include integrated online donation forms, automatic monthly giving, standard and custom reports, auction management, Constant Contact email and a network of integrated partner products. It helps save time and offers pricing packages to meet any budget.
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MobileCause (acquired by Community Brands as part of the GiveSmart platform) is an online software purpose-built for nonprofit organizations to accelerate raising funds both in-person and virtually. Users can leverage text-to-donate, scannable ticketing, live event thermometer, peer-to-peer pages, volunteer signups and more. A dedicated in-person strategist provides them with one-on-one custom fundraising plans, storytelling best practices, interactive calls-to-action and donor engagement strategies. Other offerings include a unified dashboard, fundraising without transaction fees, 24x7 customer support, donor reporting and analytics and end-to-end security.

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Product Assistance

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Product Insights

  • Efficient Data Management: Ensure seamless workflows by collecting constituent information, managing grants, memberships, campaigns and pledges, and attaching files such as correspondence, authorization forms, volunteer applications and valuation letters to records. Simplify data entry and control it with SmartScreens. 
  • Synchronized Payment Processing: Manage payments and data entry simultaneously by accepting in-person, over-the-phone and mobile app payments, and collecting online donations with integrated forms. Run monthly giving programs efficiently with secure payment information storage and automatic recurring gifts. 
  • Increased ROI: Enhance donation scope through online integrated forms for donations, surveys and ratings, sponsorship purchases, event registrations, and more. 
  • Improved Online Presence: Monitor traffic through Google Analytics, track conversion statistics, promote social media sharing, and offer discount codes and one-time gifts. 
  • Personalization: Create individual auto-responses, include videos or images, add logos, and customize URLs. 
  • Data Insights: Access real-time dashboard metrics, edit layouts and switch between modes for better data visibility. Choose from built-in reports, customize and schedule them using a report builder and access advanced analytics. 
  • Enhanced Donor Engagement: Retain donors by acknowledging gifts with personalized emails and letters, accessing upcoming and overdue tasks, emailing official PDF receipts and reminding them about upcoming pledge payments.  
  • Complete Event Management: Reduce administrative tasks, coordinate efforts and access insights like net and total event income and number of guests invited vs. attended to track event success. Integrated forms aid guest registration.  
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  • Enhanced Engagement: MobileCause facilitates direct and personalized communication with donors through SMS and email, significantly increasing engagement and fostering a sense of community among supporters.
  • Streamlined Fundraising: The platform simplifies the donation process, making it easy for supporters to contribute through various payment methods, leading to increased fundraising efficiency and higher conversion rates.
  • Event Management Simplified: With tools for ticket sales, registrations, and live event fundraising, MobileCause removes the logistical headaches of event planning, allowing organizations to focus on creating memorable experiences for attendees.
  • Real-Time Analytics: MobileCause provides instant access to fundraising data and donor insights, enabling organizations to make informed decisions, adapt strategies in real time, and maximize the impact of their campaigns.
  • Increased Donor Retention: By offering a seamless donation experience and effective communication tools, MobileCause helps organizations build lasting relationships with their donors, leading to improved retention rates.
  • Cost-Effectiveness: With its all-in-one platform, MobileCause eliminates the need for multiple software solutions, reducing overhead costs and providing a better return on investment for nonprofit organizations.
  • Customizable Campaigns: The software offers extensive customization options for fundraising campaigns, allowing organizations to align their fundraising efforts with their brand identity and mission, enhancing donor trust and loyalty.
  • Accessibility: MobileCause’s mobile-first approach ensures that fundraising campaigns are accessible on any device, expanding the reach of campaigns and making it convenient for supporters to donate anytime, anywhere.
  • Volunteer Coordination: Beyond fundraising, MobileCause offers tools for managing and communicating with volunteers, streamlining the coordination process and enhancing the volunteer experience.
  • Compliance and Security: MobileCause adheres to strict security standards and ensures compliance with payment processing regulations, providing peace of mind for organizations and their donors regarding the safety of their data and transactions.
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  • Mobility: Process one-time and recurring gifts, accept payments quickly, analyze fundraising data using configurable reports, create and update records, and more while on the go. Connect with donors easily by accessing contact information, spotting them in nearby locations and viewing upcoming appointments. 
  • Email Marketing: Integration with Constant Contact ensures seamless communication and email marketing. Design, personalize and optimize emails using easy templates, update the system with automatic sync, report on campaigns and store unlimited history metrics. Phone, email and chat support is available from Constant Contact. 
  • Auction Management: Boost revenue via auctions, with tools for setting the bidding method and timeline, printing a catalog, and sending outbid text alerts. Track and combine donations, gather data from bid sheets, and manage guests and donations efficiently. Leaderboards help showcase sponsors and items and sell tickets. 
  • Automated Workflows: Save time on communications by automating task assignment, data updates, emails and staff alerts. Automation rules prompt different actions such as email notifications, field updates and pop-up messages. Also, create as many SmartActions and specific triggers as needed using custom filters. 
  • Account Integration: Manage financial statements, expenses and non-donor revenue using the installed or cloud-based features of QuickBooks. Capabilities include multiple account transactions, gift mapping to income and bank accounts, permission control, data file import, data customization and journal entries. 
  • Dynamic Screen:  Reduce data clutter by organizing donor records with SmartScreens. Automated actions include renaming field prompts, setting custom tab orders, marking required fields, hiding sections and fields, and more. It’s also possible to configure triggers based on preferences. 
  • Crowdfunding: Run effective fundraising campaigns using templates, customizable key fields and progress measures. Quick setup, customizability, integration options and organization style controls help manage the entire process efficiently. 
  • Batch Entry 2.0: Optimize data entry and minimize mistakes by confirming batch validity before posting. Prebuilt templates, editing for codes and unlimited batches are supported. 
  • Screen Designer: Configure screens by creating required fields, and customizing and simplifying workflows. Capabilities include editing field names and positions, hiding fields from donor records, modifying the tab order of screens, and more. 
  • Constituent Tracking: Nurture relationships with donors via phone calls, reminders and events, and target them with specific messages. Gather contact details, primary and secondary addresses, photo, pledge detail and history. Check status as a major donor, monthly donor, and volunteer. 
  • Email and Letter Personalization Send branded gift receipts that are populated with selected donor and gift data. Syncing data with emails and letters ensures every communication is personalized. 
  • Donor Targeting and Filtering: Analyze campaign success rates and segment donor groups using filters. It’s possible to control user access, make mass updates to specific records, fine-tune search results, set alerts, display desired calculations in records and more.  
  • Integrations: Support growth goals via integrations and partnerships across industries such as finance, accounting, auctions, online fundraising, advocacy, volunteer management, e-commerce and more. 
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  • Online Giving: Facilitate swift donations, sign-ups and recurring gifts from any device, and ensure secure data storage with PCI level 1 compliance. 
    • Text-to-Donate: For donations from mobile devices, provides guests with a link to the donation page after they text a unique keyword to a 5-digit shortcode. 
    • Forms: Create customizable and shareable mobile-friendly forms to collect crucial donor contact info like name, phone, address and email. 
    • Event Page: Increase campaign awareness and consolidate information through event pages. Create or edit the pages without needing any code. Leverage the built-in social sharing and Livestream modules to optimize promotional efforts. 
    • Social Giving: Use social media to enhance campaigns by embedding forms on Facebook and hosting live broadcasts. 
    • Customizable Confirmation Pages: Personalize the donation confirmation page by adding elements like thank you images, CTAs, options for subscribing to a mailing list, and links to social media. 
    • Recurring Giving: Encourage recurring giving through intelligent pop-ups. Automatically suggests a recurring total based on the contribution made and prompts when the gift is less than a specific amount. 
  • Fundraising Management: Streamline events with quick check-ins, automated receipts and a well-rounded communication strategy. Dedicated experts help build elaborate fundraisers by handling set-up, promotions, support and other needs. 
    • Tickets and Check-in: Create customizable and printable e-tickets with QR codes to accelerate check-ins. Relay guest details, revenue generation, and ticket orders and availability in real time. 
    • Card on File: Get donors’ credit card details when they check-in and facilitate giving throughout the event with a numeric code. 
    • Live Thermometer: Display donations and donor names in real time, recognize significant contributions and infuse animations to keep things interesting. 
    • Sponsorships: Reduce revenue dependency on tickets and donations by providing sponsorship opportunities. Set a cap on exclusive sponsorships, create extensive forms, monitor sign-ups, process payments and add the sponsor’s logo to the website. 
    • Livestream: Broadcast live events on Facebook, Youtube and Vimeo with options to view them via URLs even after they’ve ended. 
    • Event Enrollment: Track and store RSVPs and registrations with one form, and customize them to include exclusive requests and important guest details. 
  • Crowdfunding: Diversify the donor base by allowing supporters to share campaigns within their networks. Individual fundraisers can create personalized pages, adding images, videos, CTAs and campaign goals. Provides a unique keyword to all fundraisers, allowing donors to share them via Facebook, Twitter, text and email. 
  • Mobile Messaging: Share campaign updates, promote events, ask for contributions and send out automated donation reminders through text messaging. Volunteers can sign-up, subscribe, fill out surveys and more via text. 
  • Integrations: Easily transfer data through CRM integrations such as Salesforce, Bloomerang, DonorPerfect, Kindful, Blackbaud eTapestry and more. 
  • Dashboard and Analytics: Analyze data at multiple touchpoints, track conversion rates and uncover hidden insights through the interactive dashboard. Provides on-demand reporting and monitoring to augment performance and interactions. 
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Product Ranking

#7

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#20

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Analyst Rating Summary

82
71
100
0
67
96
58
0
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Dashboard and Reporting
Donation Management
Platform Capabilities, Security and Compliances
Payment Processing and Receipts
Mobile Capabilities
Event Management
Data Hygiene
Donation Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

DonorPerfect
MobileCause
+ Add Product + Add Product
Dashboard And Reporting Data Hygiene Document Management Donation Management Donor Management Event Management Fundraising Programs Marketing And Online Advocacy Mobile Capabilities Payment Processing And Receipts Platform Capabilities, Security And Compliances Volunteer Management 100 67 58 100 86 72 69 75 88 95 96 68 0 96 0 88 61 100 80 64 50 60 0 64 0 25 50 75 100
100%
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we're gathering data
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we're gathering data
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we're gathering data
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40%
we're gathering data
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we're gathering data
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we're gathering data
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89%
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91%
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we're gathering data
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

65%
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User Sentiment Summary

Great User Sentiment 1507 reviews
Excellent User Sentiment 238 reviews
89%
of users recommend this product

DonorPerfect has a 'great' User Satisfaction Rating of 89% when considering 1507 user reviews from 4 recognized software review sites.

91%
of users recommend this product

MobileCause has a 'excellent' User Satisfaction Rating of 91% when considering 238 user reviews from 2 recognized software review sites.

4.2 (14)
n/a
4.4 (361)
4.7 (33)
4.5 (969)
4.5 (205)
4.5 (163)
n/a

Awards

SelectHub research analysts have evaluated DonorPerfect and concluded it earns best-in-class honors for Dashboard and Reporting and Platform Capabilities, Security and Compliances.

Dashboard and Reporting Award
Platform Capabilities, Security and Compliances Award

SelectHub research analysts have evaluated MobileCause and concluded it earns best-in-class honors for Event Management. MobileCause stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Event Management Award

Synopsis of User Ratings and Reviews

Customer Support: According to 96% of reviewers who talk about this aspect, the support team is interactive, helpful, always available to respond and open to implementing user suggestions.
Ease of Use: The system is quite easy to navigate as observed by 98% of reviewers referencing this aspect.
Donor Management: Every user talking about this feature mentions it maintains complete donor profiles and tracks interactions.
Reporting: According to 61% of reviewers referencing this feature, it’s easy, versatile, helps make predictions and produces any dataset imaginable.
Easy to Learn: Knowledge base videos and webinars help in learning the platform, as observed by 81% of reviewers.
Customization: It’s easy to customize how and what to see in donor records, according to 85% of reviewers who mention this feature.
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Streamlined Donation Process: MobileCause simplifies giving with text-to-give, QR codes, and Apple Pay, making it easy for donors to contribute quickly.
Customizable Fundraising Pages: The platform allows for branded donation pages and event microsites, ensuring a cohesive and professional look for fundraising campaigns.
Effective Communication Tools: MobileCause facilitates donor engagement through features like peer-to-peer fundraising, crowdfunding, and event management, fostering connections and encouraging participation.
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Email: More than 62% of reviewers referencing this feature observed it’s a bit outdated, customizing templates is difficult and setting up email reminders is tricky.
Technical Glitches: All users referencing this aspect noted certain issues — closing too soon during inactivity, inability to go directly to the contact screen from the search results and more.
Duplicate Management: Finding duplicate accounts requires regular maintenance and it needs a better duplicate removal tool, as noted by every user talking about this element.
Price: Although many reviewers find it affordable, according to 55% of users the pricing for add-ons could be more public and less expensive.
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Limited Customization: MobileCause's customization options for donation pages and forms might not meet the needs of organizations with specific branding requirements or complex donation structures.
Learning Curve: The platform's interface and features can have a steep learning curve, especially for users who are new to online fundraising or have limited technical experience. This can lead to frustration and a longer onboarding process.
Customer Support: Some users have reported challenges with MobileCause's customer support, including slow response times and difficulty resolving technical issues. This can be a significant drawback for organizations that rely on prompt and efficient support.
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DonorPerfect is a comprehensive fundraising solution, helping nonprofits nurture donor relationships and manage common tasks like donations and emails. The system is pretty easy to use and learn, and has a helpful support team. Users also note its robust reporting and customization features as central benefits. However, it suffers from certain technical glitches, and the email and duplicate management functionalities need improvement. Overall, it’s a good fit for nonprofits who’re in search of a robust donor management platform.

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MobileCause is a software platform that helps organizations manage their fundraising efforts. It offers a variety of features, including online donation collection, event management, and donor management. MobileCause has been praised by users for its ease of use, its comprehensive feature set, and its affordable pricing. However, some users have reported that the platform can be difficult to customize and that its customer support is not always responsive. MobileCause stands out from competitors like DonorPerfect and Bonterra with its focus on mobile giving and its user-friendly interface. The platform makes it easy for organizations to collect donations through text messages, which can be a convenient option for donors. MobileCause also offers a variety of features that are specifically designed for mobile fundraising, such as mobile-optimized donation pages and text-to-give campaigns. However, some users have found that MobileCause's customization options are limited compared to other platforms. Additionally, some users have reported that customer support can be slow to respond to inquiries. Overall, MobileCause is a good choice for organizations that are looking for an easy-to-use fundraising platform with a strong focus on mobile giving. However, organizations that require a high degree of customization or that need responsive customer support may want to consider other options. It is important to note that software capabilities and user experiences can change over time, so it's always a good idea to check the latest reviews and information before making a decision.

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Screenshots

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Head-to-Head Comparison

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