Kindful vs MobileCause

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Our analysts compared Kindful vs MobileCause based on data from our 400+ point analysis of Fundraising Software, user reviews and our own crowdsourced data from our free software selection platform.

Kindful Software Tool

Product Basics

Kindful is a fundraising software designed to assist nonprofit organizations of varying sizes in managing their donor data, online fundraising efforts, and donor engagement activities. Its comprehensive features cater to the needs of growing nonprofits seeking to streamline their fundraising operations and cultivate stronger relationships with their supporters.

Among its notable benefits are its user-friendly interface, robust reporting capabilities, and seamless integrations with popular communication and payment processing tools. Kindful's pricing structure is typically based on the number of contacts managed within the system, offering flexibility to accommodate organizations with different budget considerations.

Compared to similar fundraising software options, Kindful often receives praise for its intuitive design, comprehensive feature set, and responsive customer support. However, some users may find that its advanced features and customization options require a learning curve to fully utilize.

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MobileCause (acquired by Community Brands as part of the GiveSmart platform) is an online software purpose-built for nonprofit organizations to accelerate raising funds both in-person and virtually. Users can leverage text-to-donate, scannable ticketing, live event thermometer, peer-to-peer pages, volunteer signups and more. A dedicated in-person strategist provides them with one-on-one custom fundraising plans, storytelling best practices, interactive calls-to-action and donor engagement strategies. Other offerings include a unified dashboard, fundraising without transaction fees, 24x7 customer support, donor reporting and analytics and end-to-end security.

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Product Insights

  • Donor Data Access: Retrieve and track supporters’ donations, interactions, recurring gifts and pledges in one easily navigable location. Also, sync online donations automatically. 
  • List Automation: Assign tasks to follow-up actions based on donor records and automatically create follow-up tasks for acknowledgement lists. 
  • Time Saving: Premade and custom reports can be set up and emailed. Single-click printing and sharing of year-end tax summaries saves time from clerical tasks. 
  • Industry Analytics: Synchronize fundraising data and access valuable industry-related analytics and insights based on that data, for higher potential using the Fundraising Report Card. 
  • Accessibility: Access important data from any device with internet connectivity. Conveniently accept payments and sell products online via an app with a flexible API. 
  • Cost Benefits:  No transaction fee is charged, although standard credit card processing fees are charged as usual. It also supports free integration for active account holders of third-party tools without any additional fees. 
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  • Enhanced Engagement: MobileCause facilitates direct and personalized communication with donors through SMS and email, significantly increasing engagement and fostering a sense of community among supporters.
  • Streamlined Fundraising: The platform simplifies the donation process, making it easy for supporters to contribute through various payment methods, leading to increased fundraising efficiency and higher conversion rates.
  • Event Management Simplified: With tools for ticket sales, registrations, and live event fundraising, MobileCause removes the logistical headaches of event planning, allowing organizations to focus on creating memorable experiences for attendees.
  • Real-Time Analytics: MobileCause provides instant access to fundraising data and donor insights, enabling organizations to make informed decisions, adapt strategies in real time, and maximize the impact of their campaigns.
  • Increased Donor Retention: By offering a seamless donation experience and effective communication tools, MobileCause helps organizations build lasting relationships with their donors, leading to improved retention rates.
  • Cost-Effectiveness: With its all-in-one platform, MobileCause eliminates the need for multiple software solutions, reducing overhead costs and providing a better return on investment for nonprofit organizations.
  • Customizable Campaigns: The software offers extensive customization options for fundraising campaigns, allowing organizations to align their fundraising efforts with their brand identity and mission, enhancing donor trust and loyalty.
  • Accessibility: MobileCause’s mobile-first approach ensures that fundraising campaigns are accessible on any device, expanding the reach of campaigns and making it convenient for supporters to donate anytime, anywhere.
  • Volunteer Coordination: Beyond fundraising, MobileCause offers tools for managing and communicating with volunteers, streamlining the coordination process and enhancing the volunteer experience.
  • Compliance and Security: MobileCause adheres to strict security standards and ensures compliance with payment processing regulations, providing peace of mind for organizations and their donors regarding the safety of their data and transactions.
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  • Fundraising Tools: Manage and understand donors better with a variety of fundraising tools, including: 
    •  Automatic sync of donation pages to the database and acceptance of payments online. 
    •  Interactive peer-to-peer pages, integrated with Twitter and Facebook to create teams to fundraise on behalf of the organization. 
    •  Automatic processing of recurring gifts from donors’ card info for online donations. 
    •  Seamless integration with fundraising platforms like Classy, GoFundMe Charity, Square and GivingFuel for more efficiency. 
  • Donor Communications: Personalize emails and letters with the template creator. Send messages to a segmented list of donors in just a few clicks. Donor receipts are emailed to donors automatically after submission of online and manually entered donations. 
  • Donor Management: Ensures better management of donors, pledges, tasks and notifications for maximizing potential and record-keeping. Offers: 
    •  A single place for donation details including pledges, recurring gifts, transactions and interactions. 
    •  Convenient segmentation of contacts and donors for seamless communication with supporters. 
    •  Household and relationship tracking to identify contacts easily for mass emails. 
    •  Access for donors to their giving history, profile details and downloadable tax summaries. 
  • Tracking and Reporting: Generate reports based on a chosen combination of filters like giving amounts, transaction dates, locations, campaigns and more using one of the 13 premade templates. Filter contacts based on location, demographics and more. 
  • Integrations: Includes third-party integrations for email marketing, accounting, fundraising ticketing, and volunteer and membership management. Connects with activity-based apps like Google Forms, Jotform and Woocommerce. 
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  • Online Giving: Facilitate swift donations, sign-ups and recurring gifts from any device, and ensure secure data storage with PCI level 1 compliance. 
    • Text-to-Donate: For donations from mobile devices, provides guests with a link to the donation page after they text a unique keyword to a 5-digit shortcode. 
    • Forms: Create customizable and shareable mobile-friendly forms to collect crucial donor contact info like name, phone, address and email. 
    • Event Page: Increase campaign awareness and consolidate information through event pages. Create or edit the pages without needing any code. Leverage the built-in social sharing and Livestream modules to optimize promotional efforts. 
    • Social Giving: Use social media to enhance campaigns by embedding forms on Facebook and hosting live broadcasts. 
    • Customizable Confirmation Pages: Personalize the donation confirmation page by adding elements like thank you images, CTAs, options for subscribing to a mailing list, and links to social media. 
    • Recurring Giving: Encourage recurring giving through intelligent pop-ups. Automatically suggests a recurring total based on the contribution made and prompts when the gift is less than a specific amount. 
  • Fundraising Management: Streamline events with quick check-ins, automated receipts and a well-rounded communication strategy. Dedicated experts help build elaborate fundraisers by handling set-up, promotions, support and other needs. 
    • Tickets and Check-in: Create customizable and printable e-tickets with QR codes to accelerate check-ins. Relay guest details, revenue generation, and ticket orders and availability in real time. 
    • Card on File: Get donors’ credit card details when they check-in and facilitate giving throughout the event with a numeric code. 
    • Live Thermometer: Display donations and donor names in real time, recognize significant contributions and infuse animations to keep things interesting. 
    • Sponsorships: Reduce revenue dependency on tickets and donations by providing sponsorship opportunities. Set a cap on exclusive sponsorships, create extensive forms, monitor sign-ups, process payments and add the sponsor’s logo to the website. 
    • Livestream: Broadcast live events on Facebook, Youtube and Vimeo with options to view them via URLs even after they’ve ended. 
    • Event Enrollment: Track and store RSVPs and registrations with one form, and customize them to include exclusive requests and important guest details. 
  • Crowdfunding: Diversify the donor base by allowing supporters to share campaigns within their networks. Individual fundraisers can create personalized pages, adding images, videos, CTAs and campaign goals. Provides a unique keyword to all fundraisers, allowing donors to share them via Facebook, Twitter, text and email. 
  • Mobile Messaging: Share campaign updates, promote events, ask for contributions and send out automated donation reminders through text messaging. Volunteers can sign-up, subscribe, fill out surveys and more via text. 
  • Integrations: Easily transfer data through CRM integrations such as Salesforce, Bloomerang, DonorPerfect, Kindful, Blackbaud eTapestry and more. 
  • Dashboard and Analytics: Analyze data at multiple touchpoints, track conversion rates and uncover hidden insights through the interactive dashboard. Provides on-demand reporting and monitoring to augment performance and interactions. 
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Product Ranking

#18

among all
Fundraising Software

#20

among all
Fundraising Software

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Analyst Rating Summary

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Donation Management
Payment Processing and Receipts
Event Management
Data Hygiene
Donation Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Kindful
MobileCause
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Dashboard And Reporting Data Hygiene Document Management Donation Management Donor Management Event Management Fundraising Programs Marketing And Online Advocacy Mobile Capabilities Payment Processing And Receipts Platform Capabilities, Security And Compliances Volunteer Management 66 33 0 100 78 68 81 52 63 86 72 55 0 96 0 88 61 100 80 64 50 60 0 64 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 758 reviews
Excellent User Sentiment 238 reviews
88%
of users recommend this product

Kindful has a 'great' User Satisfaction Rating of 88% when considering 758 user reviews from 4 recognized software review sites.

91%
of users recommend this product

MobileCause has a 'excellent' User Satisfaction Rating of 91% when considering 238 user reviews from 2 recognized software review sites.

4.4 (17)
n/a
4.4 (400)
4.7 (33)
4.5 (310)
4.5 (205)
4.0 (31)
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Awards

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SelectHub research analysts have evaluated MobileCause and concluded it earns best-in-class honors for Event Management. MobileCause stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Event Management Award

Synopsis of User Ratings and Reviews

Customizable Reporting: Kindful's reporting tools allow users to create custom reports that track the specific data points most relevant to their organization, such as donor retention rates, campaign performance, and fundraising progress towards goals. This level of customization empowers users to gain deeper insights into their fundraising efforts and make data-driven decisions.
Donor Management: Kindful provides a comprehensive donor management system that allows users to track donor information, including contact details, donation history, and engagement levels. This feature helps organizations build stronger relationships with their donors and tailor their outreach efforts accordingly.
Integrations: Kindful integrates with a wide range of other software platforms, such as email marketing tools, payment processors, and social media platforms. This allows users to streamline their workflows and avoid the need for manual data entry.
Ease of Use: Kindful is known for its user-friendly interface and intuitive design, making it easy for users of all technical skill levels to navigate and utilize the platform effectively.
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Streamlined Donation Process: MobileCause simplifies giving with text-to-give, QR codes, and Apple Pay, making it easy for donors to contribute quickly.
Customizable Fundraising Pages: The platform allows for branded donation pages and event microsites, ensuring a cohesive and professional look for fundraising campaigns.
Effective Communication Tools: MobileCause facilitates donor engagement through features like peer-to-peer fundraising, crowdfunding, and event management, fostering connections and encouraging participation.
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Limited Customization: Users frequently express frustration with the rigidity of Kindful's reporting features, finding themselves unable to tailor reports to their specific needs. For instance, generating reports that combine data from different modules or creating custom fields can be challenging.
Learning Curve: Kindful's interface, while visually appealing, can be unintuitive for new users. Navigating through the various features and understanding the data structure often requires a significant time investment and can be overwhelming for those transitioning from other platforms.
Integrations: While Kindful offers integrations with popular platforms like QuickBooks and Mailchimp, users often find the integration options to be limited compared to other fundraising software. This can lead to data silos and manual data entry, hindering efficiency.
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Limited Customization: MobileCause's customization options for donation pages and forms might not meet the needs of organizations with specific branding requirements or complex donation structures.
Learning Curve: The platform's interface and features can have a steep learning curve, especially for users who are new to online fundraising or have limited technical experience. This can lead to frustration and a longer onboarding process.
Customer Support: Some users have reported challenges with MobileCause's customer support, including slow response times and difficulty resolving technical issues. This can be a significant drawback for organizations that rely on prompt and efficient support.
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Kindful stands out for its robust donor management features, including comprehensive donor profiles, communication tracking, and the ability to segment donors based on various criteria. This allows nonprofits to personalize their outreach and cultivate stronger relationships with their supporters. Users appreciate the platform's ease of use and intuitive interface, making it accessible to staff members with varying levels of technical expertise. Additionally, Kindful's reporting tools provide valuable insights into fundraising performance, helping organizations track progress toward goals and make data-driven decisions. However, some users have noted that Kindful's customization options are limited compared to other fundraising platforms, which may be a drawback for organizations with unique needs. Additionally, the platform's pricing structure can be a challenge for smaller nonprofits with limited budgets. Kindful is best suited for small to medium-sized nonprofits seeking a user-friendly and comprehensive donor management solution. Its emphasis on donor relationships and communication tools makes it ideal for organizations focused on building strong connections with their supporters. While Kindful may not offer the same level of customization as some competitors, its core features and ease of use make it a valuable tool for streamlining fundraising operations and improving donor engagement.

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MobileCause is a software platform that helps organizations manage their fundraising efforts. It offers a variety of features, including online donation collection, event management, and donor management. MobileCause has been praised by users for its ease of use, its comprehensive feature set, and its affordable pricing. However, some users have reported that the platform can be difficult to customize and that its customer support is not always responsive. MobileCause stands out from competitors like DonorPerfect and Bonterra with its focus on mobile giving and its user-friendly interface. The platform makes it easy for organizations to collect donations through text messages, which can be a convenient option for donors. MobileCause also offers a variety of features that are specifically designed for mobile fundraising, such as mobile-optimized donation pages and text-to-give campaigns. However, some users have found that MobileCause's customization options are limited compared to other platforms. Additionally, some users have reported that customer support can be slow to respond to inquiries. Overall, MobileCause is a good choice for organizations that are looking for an easy-to-use fundraising platform with a strong focus on mobile giving. However, organizations that require a high degree of customization or that need responsive customer support may want to consider other options. It is important to note that software capabilities and user experiences can change over time, so it's always a good idea to check the latest reviews and information before making a decision.

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