Qgiv vs Neon CRM

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Our analysts compared Qgiv vs Neon CRM based on data from our 400+ point analysis of Fundraising Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Qgiv assists in digitally raising funds and managing donations. It offers peer-to-peer fund gathering, app-based auctions, event management, online handheld kiosks and more. It integrates with email marketing software and CRMs to analyze data, create donor segmentation and ensure tailored communication. Unlimited forms, event management, training and support help raise recurring donations. Users can create and improve data-driven engagement based on reports and statistics. The text-to-donate function helps raise funds through mobile devices, while a mobile tool kit encourages active donations.

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Neon CRM is a cloud-based solution built by Neon One that helps nonprofit organizations streamline day to day processes for more efficiency and manage fundraising events, memberships and volunteers through automation.

Users can leverage it to build nonprofit websites while facilitating real-time credit card processing and recurring payments. These inclusions help enhance online donations while reducing manual work.
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$25 Monthly
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Tailored to your specific needs
$179 Monthly
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Tailored to your specific needs
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Product Assistance

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Product Insights

  • Increased Donation Revenue: Qgiv provides tools like customizable donation forms, recurring giving options, and event management features that can lead to increased donation revenue by making it easier for donors to give and encouraging repeat donations.
  • Improved Donor Engagement: Features such as personalized communication tools, peer-to-peer fundraising capabilities, and volunteer management functionalities can help nonprofits build stronger relationships with donors and volunteers, leading to increased engagement and loyalty.
  • Enhanced Data Management: Qgiv offers robust reporting and analytics tools that provide valuable insights into donor behavior, fundraising campaign performance, and overall organizational effectiveness. This data can be used to make data-driven decisions and optimize fundraising strategies.
  • Streamlined Operations: By automating tasks such as donation processing, receipt generation, and reporting, Qgiv can save nonprofits time and resources, allowing them to focus on their core mission and activities.
  • Greater Reach and Visibility: Qgiv's online fundraising tools and integrations with social media platforms can help nonprofits reach a wider audience and increase their visibility, potentially attracting new donors and supporters.
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  • Central Dashboard: Leverage customizable widgets and automatic syncing for a complete overview of the activities across the organization. Track growth and retention across supporters and donations, volunteers and events as well as upcoming activities and campaigns in one glance. 
  • Enhanced Fundraising: Centralize donor data, segment it to identify prospects and solicitations, tweak communications and campaigns and raise more money. Customized online donation forms, automated follow up receipts and workflow post-donation also help build better relationships and subsequently get supporters to pledge more donations. 
  • Comprehensive Relationship Management: Comprehensive supporter profiles, constituent portals to manage donations and customizable online forms form the foundation of a relationship-focused system that fosters deeper connections. 
  • Integrated Communication: Along with donor segmentation, integrate mass communication through emails and social media, and build a brand with storytelling and interpersonal communication. 
  • Mobile App: Available on both iOS and Android. Makes it easier to review upcoming activities, stay connected to supporters and add new donations on the go. 
  • Integrations: Use certified integrations as well as open APIs to manage multiple tools and create a streamlined, intuitive system with data consistency across the organization. 
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  • Donation Forms: Invite new supporters and engage existing ones with mobile-friendly forms. Infuse distinct brand details, display images and donation amounts, and edit text through design modules. Customize documents, confirmations, receipts, summaries and more. Offers embedding and multistep or single-step form layouts. 
  • Event Management: Streamline the fundraising process through flexible and easy-to-implement tools. 
    • Registration: Drive outreach by providing multiple registration options, including packages for individuals, families and VIPs. Offer discounts and promo codes. Facilitate online and offline sign-ups through a virtual terminal. 
    • Data Transfer: Run coordinated events through automated data export to donor management tools, emails and CRMs. Remove redundancy by copying annual events and processing registration details and reports in real time. 
    • Donor Engagement: Boost support through personalized communications, virtual invitations, social sharing and simplified donation options. 
  • Reporting: Monitor income generation, compare campaigns, observe donor activities, access valuable insights and more through extensive reports. 
    • Custom Reports: Quickly pull specific reports through saved filters, with options to add, remove and reposition fields. 
    • Intelligent Data Analysis: Measure campaign efficacy by leveraging advanced statistics to track new, existing or lapsed donors, retention rate, lifetime value and one-off and recurring donors. 
    • Donor Summaries: Provide donors with comprehensive summaries of their donations and registrations via email. 
    • Dashboard: Gain valuable, real-time insights on campaigns’ effectiveness and donation modes, total contributions and activities. 
  • Campaign Thermometer: Visualize a campaign’s progress via a live thermometer, embeddable on web pages. 
  • GiftAssist: Allows donors to skip processing fees, ensuring more of the gift amount goes directly to the organization. 
  • Recurring Giving: Guarantee stable revenue streams by asking one-off donors to convert into recurring ones and offering installment plans. 
  • Fundraising Hub: Simplify fundraising by linking donations and registration forms to one page, displaying event progress. 
  • Mobile-Optimized Bidding: Donors can create a list of preferred auction items, set bid limits, bid with a swipe or QR code, receive notifications and view purchased products through the mobile app. Offers app check-ins and saved payment methods for faster processing. 
  • Kiosk: Collect donations at events, meetings, spirit nights and more via handheld kiosks that accept credit and debit card payments. 
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  • Accounts and Relationship Tracking: Create and maintain donor accounts, along with a history of contact, communication and transaction receipts. Relationships between individual accounts can be traced and tracked as a household, company or custom relationship for better communication, campaigning and event planning. 
  • Activities and Notes Tracking: Keep record of all actions performed on fields including users, constituents, accounts, donations, pledges, events, memberships, communication and purchases to audit databases as well as track previous and current data states. Trace changes in data records and maintain priority tasks using the activity and notes tracking feature. 
  • Volunteer Management: Accept, train, certify and manage volunteers. Once trained, volunteers can be assigned to different groups and projects, and the progress of the volunteer program can be measured regularly. 
  • Grant Management: Track and manage research, apply to and receive grants, track statuses, and take the requisite steps to receive grants. 
  • Constituent Login Portal: Exclusive members can access timesheets and custom web pages. Constituents can manage peer-to-peer fundraising, events and recurring transactions, upload required files and renew memberships. 
  • Credit Card and Check Processing: NeonPay is a single-source, PCI-compliant tool to manage, authorize and capture payments from all major credit cards as well as eCheck and ACH. Make payments void, issue full or partial refunds and manage disputes. 
  • Event Management: Manage all types of events, ranging from get-togethers, seminars and classes to conferences and fundraisers. Also enables dynamic event listing, conditional ticketing and attendee management. 
  • Email Marketing: Segment members and customize communication per segment using in-built templates and graphics. Segmentation can also be used to create print mail and material that can be dispatched to physical addresses. 
  • Online Web Forms and Surveys: Offers customizable, mobile-friendly and responsive web forms for events, surveys and donation collections. The forms can be branded and have support follow up communication. 
  • Reports and Analytics: Tracks the performance and growth of the organization via statistical analysis. Access detailed reports on various features and aspects of the tool, such as mailing and communication, donors, memberships, donations, transactions and payments, events, campaigns, and more. 
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Product Ranking

#10

among all
Fundraising Software

#25

among all
Fundraising Software

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Analyst Rating Summary

78
81
84
83
17
50
50
67
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Donation Management
Fundraising Programs
Mobile Capabilities
Payment Processing and Receipts
Event Management
Donation Management
Volunteer Management
Payment Processing and Receipts
Event Management
Fundraising Programs

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Qgiv
Neon CRM
+ Add Product + Add Product
Dashboard And Reporting Data Hygiene Document Management Donation Management Donor Management Event Management Fundraising Programs Marketing And Online Advocacy Mobile Capabilities Payment Processing And Receipts Platform Capabilities, Security And Compliances Volunteer Management 84 17 50 100 70 90 100 76 98 91 63 71 83 50 67 100 77 90 86 53 75 91 86 100 0 25 50 75 100
83%
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17%
83%
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17%
17%
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83%
33%
0%
67%
40%
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60%
60%
0%
40%
100%
0%
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100%
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64%
0%
36%
73%
0%
27%
91%
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9%
91%
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9%
100%
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77%
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23%
63%
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37%
38%
13%
49%
100%
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75%
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25%
91%
0%
9%
91%
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9%
63%
0%
37%
88%
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12%
40%
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60%
100%
0%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

55%
0%
45%
65%
0%
35%

User Sentiment Summary

Excellent User Sentiment 312 reviews
Great User Sentiment 722 reviews
94%
of users recommend this product

Qgiv has a 'excellent' User Satisfaction Rating of 94% when considering 312 user reviews from 3 recognized software review sites.

87%
of users recommend this product

Neon CRM has a 'great' User Satisfaction Rating of 87% when considering 722 user reviews from 4 recognized software review sites.

n/a
4.4 (5)
4.7 (254)
4.3 (185)
4.7 (51)
4.4 (516)
4.5 (7)
4.3 (16)

Awards

SelectHub research analysts have evaluated Qgiv and concluded it earns best-in-class honors for Fundraising Programs and Mobile Capabilities. Qgiv stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Fundraising Programs Award
Mobile Capabilities Award

SelectHub research analysts have evaluated Neon CRM and concluded it earns best-in-class honors for Volunteer Management.

Volunteer Management Award

Synopsis of User Ratings and Reviews

Simple Donation Forms: Qgiv's forms are praised for their ease of use, allowing donors to quickly complete their contributions without unnecessary complexity. This streamlined approach helps to minimize abandoned donations and improve the overall donor experience.
Peer-to-Peer Fundraising Tools: The platform's peer-to-peer fundraising features empower organizations to leverage the networks of their supporters. This functionality allows individuals to create personal fundraising pages and reach out to their contacts, expanding the organization's reach and fundraising potential.
Event Management Capabilities: Qgiv simplifies event planning and execution with tools for managing registrations, ticketing, and attendee information. This comprehensive functionality streamlines the event process, allowing organizations to focus on creating a successful and engaging experience for attendees.
Variety of Donation Options: Qgiv accommodates diverse donor preferences by offering various donation methods, including credit/debit cards, ACH transfers, and digital wallets. This flexibility ensures that donors can contribute using their preferred payment method, enhancing convenience and accessibility.
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Customizable Interface: Neon CRM offers a high degree of flexibility, allowing users to tailor the interface to their specific workflows and preferences. This includes customizing data fields, reports, and dashboards to align with unique organizational needs.
Comprehensive Fundraising Tools: The platform provides a robust suite of features designed to streamline fundraising efforts. This includes online donation processing, event management, grant tracking, and donor communication tools, enabling nonprofits to manage all aspects of their fundraising activities efficiently.
Membership Management: Neon CRM simplifies membership management with features such as automated renewals, member directories, and communication tools. This allows organizations to effectively engage with their members and foster a sense of community.
Reporting and Analytics: The platform offers comprehensive reporting and analytics capabilities, providing valuable insights into fundraising performance, membership trends, and program effectiveness. This data empowers nonprofits to make data-driven decisions and optimize their operations.
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Limited Customization: Users frequently express frustration with the lack of flexibility in customizing donation forms, event pages, and email templates to align with specific branding or campaign requirements.
Reporting Challenges: Generating comprehensive and insightful reports can be cumbersome, often requiring manual data manipulation or exporting to external tools for further analysis.
Integrations: While Qgiv offers some integrations, users often find the selection limited, particularly for marketing automation and CRM systems, hindering streamlined workflows.
Customer Support: Response times and issue resolution can be inconsistent, leaving users feeling unsupported when encountering technical difficulties or seeking guidance.
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Limited Customization: Neon CRM offers some configurability, but users express frustration with the lack of deep customization options, especially for complex workflows or unique data tracking needs. This can lead to workarounds and inefficiencies for nonprofits with specific requirements.
Reporting Challenges: While Neon CRM provides reporting tools, users often find them cumbersome and lacking in flexibility. Generating custom reports or extracting specific data insights can be difficult, hindering data-driven decision-making for nonprofits.
Usability Concerns: The user interface, while generally clean, is sometimes described as unintuitive and clunky, leading to a steeper learning curve for new users. Navigating through different modules and functionalities can feel disjointed, impacting user adoption and efficiency.
Integrations: Although Neon CRM offers some integrations with popular tools, users report limitations and challenges with connecting to their preferred applications or services. This can create data silos and hinder seamless workflows across different platforms.
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Qgiv appears to be most suitable for small to medium-sized nonprofit organizations seeking an affordable and user-friendly fundraising solution. The platform's intuitive interface and comprehensive feature set make it easy for organizations with limited resources or technical expertise to manage their fundraising efforts effectively. Additionally, Qgiv's focus on customer support and its active user community provide valuable assistance and guidance to users, further enhancing its suitability for organizations that may require additional support. One of the key strengths of Qgiv, as highlighted by users, is its exceptional customer support. Users consistently praise the responsiveness and helpfulness of the support team, noting that they receive prompt and effective assistance whenever needed. This level of support is particularly crucial for organizations that may not have dedicated IT staff or extensive technical knowledge. Furthermore, Qgiv distinguishes itself through its robust peer-to-peer fundraising capabilities. The platform provides tools and features that enable organizations to effectively engage supporters in fundraising efforts, fostering a sense of community and expanding their reach. This is particularly valuable for organizations that rely on grassroots fundraising and community involvement. However, some users have mentioned that Qgiv's reporting features could be more comprehensive. While the platform offers basic reporting functionalities, users have expressed a desire for more advanced options and customization capabilities. This aspect is important for organizations that require in-depth data analysis and reporting to track their fundraising progress and make informed decisions. Additionally, while Qgiv offers a range of features, some users have noted that certain functionalities, such as event management, may not be as extensive or as robust as those offered by some competing platforms. This is a significant consideration for organizations that heavily rely on event-based fundraising and require advanced event management tools.

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Neon CRM stands out for its robust reporting capabilities, allowing users to generate insightful reports on various fundraising metrics. This feature is particularly valuable for organizations that rely on data-driven decision-making. The software's ability to track donor interactions and giving history provides a comprehensive view of fundraising efforts, enabling organizations to identify trends and optimize strategies. Additionally, Neon CRM's customization options empower users to tailor the platform to their specific needs, ensuring a personalized experience. For instance, users can create custom fields to capture unique data points relevant to their organization. Neon CRM is best suited for small to medium-sized nonprofit organizations seeking a comprehensive fundraising solution. Its user-friendly interface and intuitive design make it accessible to users with varying levels of technical expertise. The software's affordability and scalability further enhance its appeal for growing organizations. While Neon CRM offers a wide range of features, some users have noted that the learning curve can be steep, particularly for those new to donor management systems. Additionally, certain advanced features may require additional configuration or support. Compared to similar products like Salesforce Nonprofit Cloud and Blackbaud Raiser's Edge NXT, Neon CRM offers a more cost-effective solution with a focus on ease of use. However, it may lack some of the advanced customization and integration capabilities of its competitors.

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