Qgiv vs Raiser's Edge NXT

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Our analysts compared Qgiv vs Raiser's Edge NXT based on data from our 400+ point analysis of Fundraising Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Qgiv assists in digitally raising funds and managing donations. It offers peer-to-peer fund gathering, app-based auctions, event management, online handheld kiosks and more. It integrates with email marketing software and CRMs to analyze data, create donor segmentation and ensure tailored communication. Unlimited forms, event management, training and support help raise recurring donations. Users can create and improve data-driven engagement based on reports and statistics. The text-to-donate function helps raise funds through mobile devices, while a mobile tool kit encourages active donations.

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Designed for nonprofit organizations, Raiser’s Edge NXT from Blackbaud is a cloud-based donor management and fundraising system. Apart from managing fundraising programs, users can accomplish targets, improve customer relationships, organize events and webinars, find prospects, monitor performance, and manage funds including grants and contributions.
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$25 Monthly
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$3,375 Monthly
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Tailored to your specific needs
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Android
Chromebook
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Linux
Android
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Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Increased Donation Revenue: Qgiv provides tools like customizable donation forms, recurring giving options, and event management features that can lead to increased donation revenue by making it easier for donors to give and encouraging repeat donations.
  • Improved Donor Engagement: Features such as personalized communication tools, peer-to-peer fundraising capabilities, and volunteer management functionalities can help nonprofits build stronger relationships with donors and volunteers, leading to increased engagement and loyalty.
  • Enhanced Data Management: Qgiv offers robust reporting and analytics tools that provide valuable insights into donor behavior, fundraising campaign performance, and overall organizational effectiveness. This data can be used to make data-driven decisions and optimize fundraising strategies.
  • Streamlined Operations: By automating tasks such as donation processing, receipt generation, and reporting, Qgiv can save nonprofits time and resources, allowing them to focus on their core mission and activities.
  • Greater Reach and Visibility: Qgiv's online fundraising tools and integrations with social media platforms can help nonprofits reach a wider audience and increase their visibility, potentially attracting new donors and supporters.
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  • Increased Donor Database: Look for new supporters and explore existing donors’ potential using cultivation tools to increase donor databases. 
  • Enhanced Reach: Reach more prospects using enriched data that helps find the missing information about contacts such as emails, addresses and phone numbers. 
  • Improved Communication: Engage constituents using dynamic email campaigns, generate mission awareness and deliver the right message to target audience timely, using integrated multichannel techniques and tools. 
  • Saved Time and Money: Consolidate different processes, communications and data in a central solution so that everyone in the organization can access it as and when needed. 
  • Smooth Collaboration: Distribute information and coordinate seamlessly by accessing a holistic view of donors, prospects and volunteers. 
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  • Donation Forms: Invite new supporters and engage existing ones with mobile-friendly forms. Infuse distinct brand details, display images and donation amounts, and edit text through design modules. Customize documents, confirmations, receipts, summaries and more. Offers embedding and multistep or single-step form layouts. 
  • Event Management: Streamline the fundraising process through flexible and easy-to-implement tools. 
    • Registration: Drive outreach by providing multiple registration options, including packages for individuals, families and VIPs. Offer discounts and promo codes. Facilitate online and offline sign-ups through a virtual terminal. 
    • Data Transfer: Run coordinated events through automated data export to donor management tools, emails and CRMs. Remove redundancy by copying annual events and processing registration details and reports in real time. 
    • Donor Engagement: Boost support through personalized communications, virtual invitations, social sharing and simplified donation options. 
  • Reporting: Monitor income generation, compare campaigns, observe donor activities, access valuable insights and more through extensive reports. 
    • Custom Reports: Quickly pull specific reports through saved filters, with options to add, remove and reposition fields. 
    • Intelligent Data Analysis: Measure campaign efficacy by leveraging advanced statistics to track new, existing or lapsed donors, retention rate, lifetime value and one-off and recurring donors. 
    • Donor Summaries: Provide donors with comprehensive summaries of their donations and registrations via email. 
    • Dashboard: Gain valuable, real-time insights on campaigns’ effectiveness and donation modes, total contributions and activities. 
  • Campaign Thermometer: Visualize a campaign’s progress via a live thermometer, embeddable on web pages. 
  • GiftAssist: Allows donors to skip processing fees, ensuring more of the gift amount goes directly to the organization. 
  • Recurring Giving: Guarantee stable revenue streams by asking one-off donors to convert into recurring ones and offering installment plans. 
  • Fundraising Hub: Simplify fundraising by linking donations and registration forms to one page, displaying event progress. 
  • Mobile-Optimized Bidding: Donors can create a list of preferred auction items, set bid limits, bid with a swipe or QR code, receive notifications and view purchased products through the mobile app. Offers app check-ins and saved payment methods for faster processing. 
  • Kiosk: Collect donations at events, meetings, spirit nights and more via handheld kiosks that accept credit and debit card payments. 
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  • Detailed Analytics: Make the right business decisions using robust analytics that offer smart recommendations such as soon-to-be-lapsed donors, most promising prospects, suggested ask amounts and more. 
  • Reports and Metrics: Detailed reports about campaign performance show which type of content works best for contacts. Gain insights through metrics on diverse programming, events, members and volunteers, and maximize programming. Track donor retention and acquisition through dashboards. 
  • Automation: Automate processes such as online donations, pledges and payment through a website, eliminating manual efforts. 
  • Performance Management: Manage and track performance of individuals as well as teams, monitor recent touch points and manage portfolios using role-based work centers. 
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Product Ranking

#10

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#37

among all
Fundraising Software

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Analyst Rating Summary

78
84
84
91
17
100
50
83
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Donation Management
Fundraising Programs
Mobile Capabilities
Payment Processing and Receipts
Event Management
Data Hygiene
Volunteer Management
Platform Capabilities, Security and Compliances
Dashboard and Reporting
Donor Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Qgiv
Raiser's Edge NXT
+ Add Product + Add Product
Dashboard And Reporting Data Hygiene Document Management Donation Management Donor Management Event Management Fundraising Programs Marketing And Online Advocacy Mobile Capabilities Payment Processing And Receipts Platform Capabilities, Security And Compliances Volunteer Management 84 17 50 100 70 90 100 76 98 91 63 71 91 100 83 88 90 87 81 61 75 86 93 98 0 25 50 75 100
83%
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17%
92%
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8%
17%
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83%
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80%
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89%
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11%
64%
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36%
91%
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9%
91%
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9%
82%
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9%
100%
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77%
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23%
63%
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37%
50%
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91%
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82%
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18%
63%
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37%
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6%
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100%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

55%
0%
45%
55%
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45%

User Sentiment Summary

Excellent User Sentiment 312 reviews
Good User Sentiment 1436 reviews
94%
of users recommend this product

Qgiv has a 'excellent' User Satisfaction Rating of 94% when considering 312 user reviews from 3 recognized software review sites.

78%
of users recommend this product

Raiser's Edge NXT has a 'good' User Satisfaction Rating of 78% when considering 1436 user reviews from 4 recognized software review sites.

4.7 (254)
3.9 (401)
n/a
4.2 (413)
4.7 (51)
n/a
n/a
3.8 (16)
4.5 (7)
3.7 (606)

Awards

SelectHub research analysts have evaluated Qgiv and concluded it earns best-in-class honors for Fundraising Programs and Mobile Capabilities. Qgiv stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Fundraising Programs Award
Mobile Capabilities Award

SelectHub research analysts have evaluated Raiser's Edge NXT and concluded it earns best-in-class honors for Data Hygiene, Document Management and Donor Management.

Data Hygiene Award
Document Management Award
Donor Management Award

Synopsis of User Ratings and Reviews

Simple Donation Forms: Qgiv's forms are praised for their ease of use, allowing donors to quickly complete their contributions without unnecessary complexity. This streamlined approach helps to minimize abandoned donations and improve the overall donor experience.
Peer-to-Peer Fundraising Tools: The platform's peer-to-peer fundraising features empower organizations to leverage the networks of their supporters. This functionality allows individuals to create personal fundraising pages and reach out to their contacts, expanding the organization's reach and fundraising potential.
Event Management Capabilities: Qgiv simplifies event planning and execution with tools for managing registrations, ticketing, and attendee information. This comprehensive functionality streamlines the event process, allowing organizations to focus on creating a successful and engaging experience for attendees.
Variety of Donation Options: Qgiv accommodates diverse donor preferences by offering various donation methods, including credit/debit cards, ACH transfers, and digital wallets. This flexibility ensures that donors can contribute using their preferred payment method, enhancing convenience and accessibility.
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Comprehensive Fundraising Tools: Raiser's Edge NXT provides a wide array of features that cater to various fundraising needs, such as donor management, grant tracking, online giving, and event management. This comprehensive suite of tools allows organizations to streamline their fundraising operations and improve efficiency.
Customizable Reporting: The platform offers robust reporting capabilities, enabling users to generate customized reports that provide insights into fundraising performance, donor behavior, and campaign effectiveness. These reports help organizations make data-driven decisions and track progress towards fundraising goals.
Cloud-Based Accessibility: Raiser's Edge NXT is a cloud-based solution, which means users can access the platform from anywhere with an internet connection. This accessibility allows for greater flexibility and collaboration among fundraising teams, regardless of location.
Integration with Microsoft Products: The software integrates seamlessly with Microsoft products such as Outlook and Office 365, which enhances user productivity and streamlines workflows. This integration allows for easy data sharing and communication between different platforms.
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Limited Customization: Users frequently express frustration with the lack of flexibility in customizing donation forms, event pages, and email templates to align with specific branding or campaign requirements.
Reporting Challenges: Generating comprehensive and insightful reports can be cumbersome, often requiring manual data manipulation or exporting to external tools for further analysis.
Integrations: While Qgiv offers some integrations, users often find the selection limited, particularly for marketing automation and CRM systems, hindering streamlined workflows.
Customer Support: Response times and issue resolution can be inconsistent, leaving users feeling unsupported when encountering technical difficulties or seeking guidance.
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Steep Learning Curve: Many users report Raiser's Edge NXT as quite complex and challenging to learn, especially for those transitioning from other fundraising platforms or with limited technical expertise. The interface can feel overwhelming due to its extensive features and functionalities, leading to a prolonged onboarding process and potential frustration for new users.
Customization Challenges: While Raiser's Edge NXT offers customization options, some users find them to be rigid and limited, particularly regarding reporting and data visualization. Users often express the desire for more flexibility in tailoring the software to their specific needs and workflows, which can hinder efficiency and data analysis.
Cost Considerations: Raiser's Edge NXT's pricing structure can be a significant factor for some non-profit organizations, especially smaller ones with limited budgets. The subscription-based model and additional fees for certain features or modules may pose financial challenges and require careful budget planning.
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Qgiv appears to be most suitable for small to medium-sized nonprofit organizations seeking an affordable and user-friendly fundraising solution. The platform's intuitive interface and comprehensive feature set make it easy for organizations with limited resources or technical expertise to manage their fundraising efforts effectively. Additionally, Qgiv's focus on customer support and its active user community provide valuable assistance and guidance to users, further enhancing its suitability for organizations that may require additional support. One of the key strengths of Qgiv, as highlighted by users, is its exceptional customer support. Users consistently praise the responsiveness and helpfulness of the support team, noting that they receive prompt and effective assistance whenever needed. This level of support is particularly crucial for organizations that may not have dedicated IT staff or extensive technical knowledge. Furthermore, Qgiv distinguishes itself through its robust peer-to-peer fundraising capabilities. The platform provides tools and features that enable organizations to effectively engage supporters in fundraising efforts, fostering a sense of community and expanding their reach. This is particularly valuable for organizations that rely on grassroots fundraising and community involvement. However, some users have mentioned that Qgiv's reporting features could be more comprehensive. While the platform offers basic reporting functionalities, users have expressed a desire for more advanced options and customization capabilities. This aspect is important for organizations that require in-depth data analysis and reporting to track their fundraising progress and make informed decisions. Additionally, while Qgiv offers a range of features, some users have noted that certain functionalities, such as event management, may not be as extensive or as robust as those offered by some competing platforms. This is a significant consideration for organizations that heavily rely on event-based fundraising and require advanced event management tools.

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Raiser's Edge NXT has received a mixed bag of user reviews over the past year. Many users appreciate its comprehensive suite of features, particularly its robust reporting capabilities and constituent relationship management tools. The ability to generate custom reports, track donor interactions, and manage fundraising campaigns efficiently are frequently cited as strengths. However, users often express frustration with the software's complexity and steep learning curve. Navigating the interface and mastering its functionalities can be challenging, especially for new users or those transitioning from simpler systems. Compared to competitors like Salesforce Nonprofit Cloud and Blackbaud CRM, Raiser's Edge NXT offers deeper functionality specifically tailored to fundraising needs, but at the cost of a more intricate user experience. A key differentiating factor for Raiser's Edge NXT is its integration with other Blackbaud products, creating a seamless ecosystem for managing various aspects of nonprofit operations. This integration is particularly beneficial for organizations already invested in the Blackbaud suite, streamlining data flow and enhancing efficiency. However, this can also be a drawback for organizations seeking a standalone fundraising solution or those using competing software. The cost of Raiser's Edge NXT is another consideration, as it tends to be more expensive than some alternatives. Despite its complexities, Raiser's Edge NXT remains a popular choice for established nonprofits with complex fundraising needs and the resources to invest in training and implementation. Its comprehensive features and scalability make it well-suited for organizations seeking a powerful solution to manage their donor relationships and fundraising efforts effectively.

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