Alora vs Trella Health

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Our analysts compared Alora vs Trella Health based on data from our 400+ point analysis of Home Health Software, user reviews and our own crowdsourced data from our free software selection platform.

Trella Health Software Tool

Product Basics

The Alora home health suite simplifies workflows for administrators and caregivers, increases revenue and improves patient care. It is cloud-based and provides mobile-responsive scheduling, billing and documentation while efficiently handling back-office administration. Users can deploy it on-premise and access patient data in the offline mode or host it on the cloud.

Organizations can use the scheduling module to track and schedule visits, create multiple visits using the recurrence option while automating completed visits to flow into billing. It generates paper claim forms and electronic signatures while posting charges and private pay invoices during claim generation. It is configured with a full list of ICD9 codes and adds codes with every update.
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Trella Health is an integrated data solution product. It’s designed to help health care providers and post-acute agencies gain insights and gather information to optimize performance. Users can leverage data to improve patient outcomes, increase referrals and reduce costs.

It provides all Medicare Part A and Part B claims data along with Medicare Advantage and Commercial claims data, all in one place. This helps users identify market trends, performance metrics and patterns. Its integrated CRM and ERP services help define and boost marketing and sales strategies.
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Product Assistance

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Product Insights

  • Leverage an All-in-One System: Assess patient condition, provide a care plan and process payments from one place. Access capabilities to manage operations while eliminating hassles. 
  • Mobile Ready: Enter, view and modify data saved on the cloud anytime, anywhere. Use any internet-connected device to access organizational data and updates. 
  • Process Payments: Generate electronic or paper claims for medicare, Medicaid, private pay, waivers and private insurance. Use the pre-billing quality assurance capability for compliance and accuracy. 
  • Access Offline Documentation: Let clinicians complete documentation when the internet is unavailable while sending it with a single click when access resumes. Complete documentation like care plans, evaluations, assessments and visit notes using documentation tools, facilitating ease of use and compliance. 
  • Use Comprehensive Dashboards: Track progress and pending tasks with a single view. Display pending 485 forms, orders or OASIS assessments in one place while determining what information can be accessed by agency users. Document important communication using the communication log available for staff and patients. Filter by communication type while running reports. 
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  • Maximize Profits: Identify providers adept at treating high-risk populations and lowering costs using market-wide performance metrics. Use data insights to partner with compatible providers and reduce the cost of care. 
  • Deliver Better Care: Access insights on Medicare Part A and Part B claims data to improve performance and patient care. Demonstrate the need for completing home care with visual aids to reduce readmissions. 
  • Increase Referrals: Target physicians and facilities with high potential referral sources using office visit claims data. Identify physicians taking an extended time to prescribe home care or hospice and equip them with information on the benefits of earlier referrals. Track existing referrals with built-in EMR software. 
  • View Data Insights: Gain visibility into physician-level performance metrics, pinpoint PCPs that will aid in meeting benchmarks and compare metrics with peers. 
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  • Scheduling: Manage patient, caregiver or agency schedules while receiving alerts about potential conflicts or compliance issues. View daily, weekly, monthly schedules or according to certification periods. Use the batch entry of visits option to add, view and update patient visits in columns or rows. 
  • Live Monitoring: Get minute-by-minute visibility into home visits, no-shows and delays. Take proactive actions when caregivers don’t show up on time or miss appointments. 
  • Assessments: Get a comprehensive OASIS assessment to help agencies thoroughly evaluate their patients while complying with Medicare guidelines. OASIS assessments include comprehensive questions, Medicare M00 questions and tools like fall risk assessment, Braden scale, pain assessment, nutritional assessment and more. Non-OASIS assessment is for agencies that require shorter evaluation. 
  • Offline Documentation: Let clinicians complete documentation when the internet is unavailable while sending it with a single click when access resumes. Complete documentation faster like plan of care, evaluation, assessment and visit notes using documentation tools, facilitating ease of use and compliance. 
  • Dashboards and Communication Log: Track progress and pending tasks with a single view. Display pending 485 forms, orders or OASIS assessments in one place while determining what information can be accessed by agency users. Document important communication using the communication log, which is available for staff and patients. Filter by communication type while running reports. 
  • Billing and Financial Reports: Generate digital or paper claims for Medicare, VA, Medicaid waiver (per state), private pay and insurance. Double-check compliance and accuracy before paying bills using the pre-billing quality assurance tool. Keep track of all payments, charges and adjustments while creating detailed reports tailored for accountants, billers, owners and administrators. 
  • Payroll: Monitor caregiver pay rates (standard or special rates per service offered) and calculate gross pay per employee for the pay duration. Set pay rates by visit or time. Generate reports and export payroll data. 
  • Reports: Get in-depth insights of agency activities by generating reports on multiple areas like census, Medicare cost, compliance, visits and financials. Personalize reports based on agency requirements anytime. 
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  • Healthcare Data: Use its CMS Innovator status to view Medicare A and B claims data, insights into the majority of the over-65 population and competitor metrics. 
  • Dashboards: Access real-time information showing rep accountability, performance conversion rates, account activity and overall business growth. 
  • Mobile App: Offers data insights on physicians and facilities, along with personalized conversation starters and scripts. View healthcare data analytics and dashboards on Android and Apple devices. 
  • Integrations: Integrate with EHR, reputation management, CRM and data analytics systems, including Enquire, Home Care Pulse and KanTime
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Product Ranking

#9

among all
Home Health Software

#40

among all
Home Health Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Billing And Coding Caregiver Management Clinical And Point Of Care Management Compliances Mobile Capabilities Patient-Driven Groupings Model (PDGM) Reporting And Dashboards Schedule Management Security And Platform Capabilities 75 67 95 57 81 80 98 61 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 242 reviews
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91%
of users recommend this product

Alora has a 'excellent' User Satisfaction Rating of 91% when considering 242 user reviews from 3 recognized software review sites.

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4.2 (24)
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4.57 (114)
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4.6 (104)
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Awards

Alora stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Functionality: It automates charting while simplifying patient tracking and payroll, noted 87% of users who mentioned the product’s functionality.
Customization: Approximately 82% of reviewers said that the product is highly customizable and flexible while offering multiple parameters for scalability.
Cost: The solution offers user-friendly features at affordable prices for new businesses to manage multiple agencies, said 81% of users who mentioned cost.
Dashboard: Nearly 79% of the reviewers mentioned that the system offers a visually appealing dashboard that neatly organizes all organizational data for a quick overview.
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Easy Scheduling: Users appreciate the ease of scheduling visits and managing their schedules, finding it intuitive and efficient.
Streamlined Communication: The platform facilitates seamless communication between caregivers, patients, and families, reducing confusion and improving coordination.
Comprehensive Documentation: Users find the documentation features robust and helpful for maintaining accurate records, simplifying reporting and compliance.
Improved Patient Care: The platform's features, such as automated reminders and patient portals, contribute to better patient engagement and improved care outcomes.
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Delayed Alerts: The product doesn’t send prompt alerts on caregiver absences or missed attendance logs, noted 85% of users who talked about alerts and notifications.
Interface: Nearly 84% of reviewers said that the system’s UI can be challenging to navigate initially, with multiple tabs causing confusion.
Forms: The application doesn't offer specific form templates, and customization is time-consuming, according to 80% of reviewers who talked about forms.
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Limited Customization: Some users have reported that Trella Health's platform lacks the flexibility to tailor workflows to their specific agency's needs, leading to inefficiencies and frustration.
Steep Learning Curve: The platform's interface can be complex and challenging to navigate, requiring significant training time for new users. This can be particularly problematic for agencies with limited IT resources.
Integration Challenges: Users have expressed difficulties integrating Trella Health with other essential software systems, such as electronic health records (EHRs), leading to data silos and manual workarounds.
Customer Support Issues: Some users have reported slow response times and difficulty reaching customer support, which can be frustrating when encountering technical problems or needing assistance with the platform.
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Alora is a user-friendly solution that automates patient charting while offering medical billing, patient scheduling and tracking, payroll, and time and attendance in one place. It organizes patient and employee files while offering prompt customer support with extensive training materials. The application is affordable for new businesses looking to manage multiple agencies with organized dashboards. However, the application doesn’t send prompt alerts on caregiver absences, lacks incident reporting templates, has a tedious A/R module and is challenging to navigate initially.

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User reviews from the past year suggest that Trella Health's software is a powerful tool for home health agencies, particularly when it comes to its data analytics capabilities. Users rave about the "unmatched healthcare data" and "robust market data" that provides valuable insights into referral patterns, market trends, and competitor analysis. For instance, one user highlighted how Trella Health's "benchmark by physician" feature helps their team measure their performance against competitors and identify growth opportunities. This data-driven approach empowers agencies to make informed decisions about their sales and marketing strategies, ultimately driving referrals and revenue. However, some users have pointed out that there can be discrepancies in data calculations, requiring clarification and fine-tuning from Trella Health's development team. Despite these occasional hiccups, the overall sentiment towards Trella Health is positive, with users praising its ease of use, comprehensive data insights, and ability to enhance sales productivity and referral tracking. Trella Health is best suited for home health agencies of all sizes looking to gain a competitive edge through data-driven decision-making and optimize their referral management processes.

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