Home > Home Health Software > Alora > Alora vs WellSky Personal Care

Alora vs WellSky Personal Care

Last Updated: November 18th, 2024

Our analysts compared Alora vs WellSky Personal Care based on data from our 400+ point analysis of Home Health Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

The Alora home health suite simplifies workflows for administrators and caregivers, increases revenue and improves patient care. It is cloud-based and provides mobile-responsive scheduling, billing and documentation while efficiently handling back-office administration. Users can deploy it on-premise and access patient data in the offline mode or host it on the cloud.

Organizations can use the scheduling module to track and schedule visits, create multiple visits using the recurrence option while automating completed visits to flow into billing. It generates paper claim forms and electronic signatures while posting charges and private pay invoices during claim generation. It is configured with a full list of ICD9 codes and adds codes with every update.

WellSky Personal Care (formerly known as ClearCare) is a web-based solution that offers integrated telephony, simplified scheduling, communication and marketing tools. It manages client-facing and back-end operations while offering support for applicant management, HR and financials, CRM and sales management.

It automates back-office tasks, and streamlines care planning while getting rid of manual billing practices, lengthy care journals and ineffective communication with staff, patients and their families. Its integrated module provides caregivers with streamlined access to their schedules and critical tasks that require prompt attention. Its family portal offers real-time access to critical information and care plans.

$295 Monthly

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$100/Active Client, Monthly

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Tailored to your specific needs

Small

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Android

Chromebook

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Cloud

On-Premise

Mobile

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Product Assistance

Documentation

In Person

Live Online

Videos

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Documentation

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Phone

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Knowledge Base

24/7 Live Support

Phone

Chat

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24/7 Live Support

Product Insights

Leverage an All-in-One System: Assess patient condition, provide a care plan and process payments from one place. Access capabilities to manage operations while eliminating hassles.
Mobile Ready: Enter, view and modify data saved on the cloud anytime, anywhere. Use any internet-connected device to access organizational data and updates.
Process Payments: Generate electronic or paper claims for medicare, Medicaid, private pay, waivers and private insurance. Use the pre-billing quality assurance capability for compliance and accuracy.
Access Offline Documentation: Let clinicians complete documentation when the internet is unavailable while sending it with a single click when access resumes. Complete documentation like care plans, evaluations, assessments and visit notes using documentation tools, facilitating ease of use and compliance.
Use Comprehensive Dashboards: Track progress and pending tasks with a single view. Display pending 485 forms, orders or OASIS assessments in one place while determining what information can be accessed by agency users. Document important communication using the communication log available for staff and patients. Filter by communication type while running reports.

Improved Care Coordination: Streamlines communication between caregivers, clients, and family members, ensuring everyone is on the same page.
Enhanced Compliance: Helps agencies stay compliant with state and federal regulations through automated documentation and reporting features.
Increased Efficiency: Automates scheduling, billing, and payroll processes, reducing administrative workload and allowing staff to focus on patient care.
Real-Time Data Access: Provides caregivers with instant access to client information and care plans, enabling more informed decision-making.
Better Client Outcomes: Facilitates personalized care plans and timely interventions, leading to improved health outcomes for clients.
Cost Savings: Reduces operational costs by minimizing paperwork, errors, and redundancies, ultimately increasing the agency's profitability.
Enhanced Security: Utilizes robust data encryption and secure access controls to protect sensitive client information.
Scalability: Easily adapts to the growing needs of home health agencies, supporting expansion without significant additional investment.
Customizable Reporting: Offers tailored reporting options that help agencies track performance metrics and identify areas for improvement.
Improved Client Satisfaction: Enhances the overall client experience through efficient service delivery and transparent communication.
Mobile Accessibility: Allows caregivers to access the system from mobile devices, ensuring they have the information they need while on the go.
Streamlined Billing: Simplifies the billing process with integrated invoicing and payment tracking, reducing delays and errors.
Comprehensive Training Resources: Provides extensive training materials and support to ensure staff are proficient in using the software.
Data-Driven Insights: Leverages analytics to provide actionable insights, helping agencies make informed strategic decisions.
Reduced Turnover: Improves job satisfaction for caregivers by reducing administrative burdens and allowing them to focus on client care.

Scheduling: Manage patient, caregiver or agency schedules while receiving alerts about potential conflicts or compliance issues. View daily, weekly, monthly schedules or according to certification periods. Use the batch entry of visits option to add, view and update patient visits in columns or rows.
Live Monitoring: Get minute-by-minute visibility into home visits, no-shows and delays. Take proactive actions when caregivers don’t show up on time or miss appointments.
Assessments: Get a comprehensive OASIS assessment to help agencies thoroughly evaluate their patients while complying with Medicare guidelines. OASIS assessments include comprehensive questions, Medicare M00 questions and tools like fall risk assessment, Braden scale, pain assessment, nutritional assessment and more. Non-OASIS assessment is for agencies that require shorter evaluation.
Offline Documentation: Let clinicians complete documentation when the internet is unavailable while sending it with a single click when access resumes. Complete documentation faster like plan of care, evaluation, assessment and visit notes using documentation tools, facilitating ease of use and compliance.
Dashboards and Communication Log: Track progress and pending tasks with a single view. Display pending 485 forms, orders or OASIS assessments in one place while determining what information can be accessed by agency users. Document important communication using the communication log, which is available for staff and patients. Filter by communication type while running reports.
Billing and Financial Reports: Generate digital or paper claims for Medicare, VA, Medicaid waiver (per state), private pay and insurance. Double-check compliance and accuracy before paying bills using the pre-billing quality assurance tool. Keep track of all payments, charges and adjustments while creating detailed reports tailored for accountants, billers, owners and administrators.
Payroll: Monitor caregiver pay rates (standard or special rates per service offered) and calculate gross pay per employee for the pay duration. Set pay rates by visit or time. Generate reports and export payroll data.
Reports: Get in-depth insights of agency activities by generating reports on multiple areas like census, Medicare cost, compliance, visits and financials. Personalize reports based on agency requirements anytime.

Hospitalization Tracking: Monitor client admissions to foster relationships with acute care providers. Track client condition changes to avoid issues while preventing worsening health situations.
Applicant Tracking and Checks: Recruit, screen and hire caregivers as per requirements. Run candidate background checks with a few clicks.
Care Insights: UImprove health outcomes while driving new revenue using predictive analytics. Monitor changes in patient hospitalizations and conditions to prevent issues while forging relationships with acute care providers.
Caregiver Safety: Use the built-in caregiver safety program to ensure safety. Get competitive rates from popular insurance providers.
Caregiver Training: Train and manage caregivers with CareAcademy. Store caregiver and staff records securely as electronic data.
Scheduling: Automate scheduling tasks to avoid confusion while improving accuracy. Manage clients and caregivers in one place for better shift management. Coordinate home health and personal care at scale.
Mobile App and Telephony: Caregivers can use the mobile app to stay informed and connected to deliver improved care. Use telephony to verify caregiver check-ins and checkouts while creating timecards.
Billing, Payroll and Payments: Use an integrated payment processing system to invoice and collect payments. Save numerous billing hours by streamlining money collection while paying caregivers. Expedite third-party payments.
EVV: Use compliant solutions to verify patient visits. Store, report and collect data using customized forms.
E-Learning: Deliver role-based learning courses to agency staff. Let participants earn certifications to demonstrate up-to-date skills while learning at a comfortable pace.

Product Ranking

#9

among all
Home Health Software

#13

among all
Home Health Software

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Analyst Rating Summary

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User Sentiment Summary

91%

of users recommend this product

Alora has a 'excellent' User Satisfaction Rating of 91% when considering 242 user reviews from 3 recognized software review sites.

90%

of users recommend this product

WellSky Personal Care has a 'excellent' User Satisfaction Rating of 90% when considering 632 user reviews from 5 recognized software review sites.

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5.0 (11)

4.2 (24)

4.5 (121)

4.57 (114)

4.47 (252)

4.6 (104)

4.5 (239)

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3.9 (9)

Awards

Synopsis of User Ratings and Reviews

Functionality: It automates charting while simplifying patient tracking and payroll, noted 87% of users who mentioned the product’s functionality.

Customization: Approximately 82% of reviewers said that the product is highly customizable and flexible while offering multiple parameters for scalability.

Cost: The solution offers user-friendly features at affordable prices for new businesses to manage multiple agencies, said 81% of users who mentioned cost.

Dashboard: Nearly 79% of the reviewers mentioned that the system offers a visually appealing dashboard that neatly organizes all organizational data for a quick overview.

Functionality: The comprehensive system manages scheduling, billing and HR functions while storing all crucial client information in one place. Caregivers can access their schedules and patient information remotely, noted 89% of users who mentioned the product’s functionality.

Reporting and Dashboards: The application offers user-friendly dashboards that can be set up to establish key performance indicators while reports can be customized as per needs, said 88% of users who talked about the product’s reporting capabilities.

Mobile App: Nearly 81% of reviewers emphasized that the product offers an intuitive mobile app that provides access to all caregiver appointments while allowing the ability to view open shifts and request hours.

Delayed Alerts: The product doesn’t send prompt alerts on caregiver absences or missed attendance logs, noted 85% of users who talked about alerts and notifications.

Interface: Nearly 84% of reviewers said that the system’s UI can be challenging to navigate initially, with multiple tabs causing confusion.

Forms: The application doesn't offer specific form templates, and customization is time-consuming, according to 80% of reviewers who talked about forms.

Integrations: The application allows integrations with limited third-party modules, noted 82% of users who talked about integrations.

Documentation: Nearly 79% of reviewers said that the system doesn’t support medical documentation functionality for labor law compliance.

Tags: The product doesn’t allow adding tags to messages while finding general log notes is difficult if not appropriately tagged, said approximately 85% of reviewers who talked about tags.

Alora is a user-friendly solution that automates patient charting while offering medical billing, patient scheduling and tracking, payroll, and time and attendance in one place. It organizes patient and employee files while offering prompt customer support with extensive training materials. The application is affordable for new businesses looking to manage multiple agencies with organized dashboards. However, the application doesn’t send prompt alerts on caregiver absences, lacks incident reporting templates, has a tedious A/R module and is challenging to navigate initially.

WellSky Personal Care is an intuitive solution that manages scheduling, billing, payables, receivables and CRM while efficiently utilizing caregiver hours. It organizes all organizational and staff data for easy access while enhancing overall efficiency. Its user-friendly dashboards customize reports for informative insights, while analytics help strategic planning. However, the system doesn’t support medication documentation for labor law compliance, doesn’t allow tagging messages, has limited API connectivity with third-party modules and encounters glitches occasionally.

Screenshots

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Head-to-Head Comparison

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Alora VS Complia Health

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Alora VS HEALTHCAREfirst

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FAQ

How can I do a in-depth comparison of Alora and WellSky Personal Care? Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

What are the top-rated propducts for Home Health Software? Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Which Home Health Software is rated the highest by users? Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

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