Top CareVoyant Alternatives & Competitors For 2024

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Looking for alternatives to CareVoyant? Many users crave user-friendly and feature-rich solutions for tasks like Reporting and Dashboards, Clinical and Point of Care Management, and Schedule Management. Leveraging crowdsourced data from over 1,000 real Home Health Software selection projects based on 400+ capabilities, we present a comparison of CareVoyant to leading industry alternatives like Axxess, AdaCare, MatrixCare, and Therap.

Therap Software Tool

Product Basics

CareVoyant is a cloud-based health care solution designed to optimize operations for various home care agencies. It consolidates employee and patient records and eliminates duplicate data. Users can integrate scheduling and billing with a Plan of Care and OASIS to ensure compliance.

Reports and dashboards offer real-time information allowing users to take corrective action efficiently. Other capabilities include HIPAA compliant messaging, electronic visit verification, continuous care flow sheets and medical billing.
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Axxess is a cloud-based electronic medical records solution that manages operational, clinical, administrative, human resources, billing and scheduling needs. It offers more than 40 interoperable integrations that track physician orders, accept electronic referrals and more. Its suite includes revenue cycle management, OASIS assessments, CAHPs surveys, staffing and direct data entry for Medicare billing.

It is HIPAA-compliant and accessible via browser or Android and iOS devices. The mobile app offers a messaging module that facilitates steady communication between office and field staff while ensuring accountability through EVV at the point of care. Agencies can streamline operations through streamlined patient intake, customizable dashboards, centralized scheduling and timely alerts.

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AdaCare provides end-to-end solutions like scheduling, billing and invoicing, visit verification, charting and client management from one place. It schedules caregivers, client visits and efficiently matches caregiver skills with client requirements. It’s web-based and offers flexibility to work from anywhere.

Agencies can manage staff, scheduling, caregiver web connection, telephony, marketing and more. It suggests the best caregivers for clients based on geographical zones, skills and client home locations. Organizations can store staff records in a central place, track checklists and new employees’ skills and issue license expiry alerts. It sends schedules to caregivers in advance and issues alerts in case of late clock-ins and no-shows.
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MatrixCare is a full-spectrum EHR solution that helps practices coordinate post-acute care services for patients and streamline operations with workflows, mobile apps and interoperability.

It offers online workflows and thresholds for consistent and accurate patient-centered delivery and caregiver management. Users can boost care delivery and patient engagement with remote patient monitoring and communication and point of care tools.

Its Inavolan integration improves revenue cycles with auto-verified eligibility, automated claims corrections and alerts for at-risk Medicare receivables. Users can access workflows, manage medications and send and receive important documents through its mobile apps.

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Therap is an online EMR solution that offers compliance tracking, appointment scheduling, medical billing and initial assessments in one place. It streamlines processes, boosts efficiency, integrates service delivery aspects, connects people and facilitates secure information exchange.

It provides documentation and electronic records in long-term care services for people with developmental and intellectual disabilities. Users can improve communication between care professionals, administrators, quality assurance teams and families.
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Cloud
On-Premise
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Cloud
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Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
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Documentation
In Person
Live Online
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Webinars
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Documentation
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Email
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Knowledge Base
24/7 Live Support
Email
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Knowledge Base
24/7 Live Support
Email
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Knowledge Base
24/7 Live Support
Email
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Product Ranking

#56

among all
Home Health Software

#4

among all
Home Health Software

#27

among all
Home Health Software

#17

among all
Home Health Software

#1

among all
Home Health Software

Find out who the leaders are

Analyst Rating Summary

77
91
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81
we're gathering data
100
100
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69
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88
88
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75
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Billing and Coding
Reporting and Dashboards
Clinical and Point of Care Management
Caregiver Management
Billing and Coding
Clinical and Point of Care Management
Mobile Capabilities
Schedule Management
Reporting and Dashboards
Billing and Coding
Caregiver Management
Clinical and Point of Care Management
Mobile Capabilities
Reporting and Dashboards
Reporting and Dashboards
Clinical and Point of Care Management
Security and Platform Capabilities
Billing and Coding
Caregiver Management
Clinical and Point of Care Management
Mobile Capabilities
Reporting and Dashboards

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

CareVoyant
Axxess
AdaCare
MatrixCare
Therap
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Billing and Coding Caregiver Management Clinical and Point of Care Management Compliances Mobile Capabilities Patient-Driven Groupings Model (PDGM) Reporting and Dashboards Schedule Management Security and Platform Capabilities 100 88 97 43 13 100 83 76 100 88 100 71 100 90 100 87 69 75 92 57 81 100 67 89 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 41 reviews
Great User Sentiment 417 reviews
Excellent User Sentiment 162 reviews
Great User Sentiment 333 reviews
Great User Sentiment 33 reviews
81%
of users recommend this product

CareVoyant has a 'great' User Satisfaction Rating of 81% when considering 41 user reviews from 1 recognized software review sites.

81%
of users recommend this product

Axxess has a 'great' User Satisfaction Rating of 81% when considering 417 user reviews from 3 recognized software review sites.

92%
of users recommend this product

AdaCare has a 'excellent' User Satisfaction Rating of 92% when considering 162 user reviews from 3 recognized software review sites.

83%
of users recommend this product

MatrixCare has a 'great' User Satisfaction Rating of 83% when considering 333 user reviews from 3 recognized software review sites.

85%
of users recommend this product

Therap has a 'great' User Satisfaction Rating of 85% when considering 33 user reviews from 2 recognized software review sites.

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4.0 (99)
4.0 (3)
3.8 (52)
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4.06 (41)
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4.64 (81)
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4.1 (317)
4.6 (78)
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Awards

Billing and Coding Award
Analysts' Pick Award
Billing and Coding Award
Clinical and Point of Care Management Award
Mobile Capabilities Award
Schedule Management Award
User Favorite Award
Security and Platform Capabilities Award
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Synopsis of User Ratings and Reviews

Streamlined Scheduling and Coordination: CareVoyant simplifies the scheduling process for home health agencies, allowing for efficient coordination of caregivers, patients, and visits. The software's intuitive interface and automation features reduce the time spent on manual scheduling tasks, freeing up staff to focus on patient care.
Comprehensive Clinical Documentation: CareVoyant facilitates comprehensive clinical documentation, ensuring that patient records are accurate, up-to-date, and compliant with industry regulations. The software offers customizable templates and forms, allowing agencies to tailor documentation to their specific needs.
Improved Communication and Collaboration: CareVoyant enhances communication and collaboration among care team members. The software provides a centralized platform for sharing patient information, care plans, and updates, ensuring that everyone involved in a patient's care is on the same page.
Enhanced Billing and Financial Management: CareVoyant streamlines billing processes and improves financial management for home health agencies. The software automates billing tasks, reduces errors, and facilitates faster reimbursement, improving the agency's financial health.
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Functionality: The system schedules/deletes multiple tasks at a time, eliminates paper charting and simplifies finding patient reports. It offers pre-built templates with self-explanatory fields to quicken documentation and compliance. Users appreciated how easy it is to add new clients and staff and streamline billing.
Easy-to-Use: Reviewers note that the product has a user-friendly interface and streamlines transitioning between modules while providing access to multiple agencies with a single login.
Communication: According to users who mentioned communication, the application streamlines office communication, organizes referral providers and simplifies patient care planning.
Mobile Accessibility: Users appreciate the ability to use their mobile devices to enter data or complete documents.
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Intuitive Interface: Users appreciate AdaCare's user-friendly design, which simplifies navigation and reduces training time.
Comprehensive Features: AdaCare offers a robust suite of tools tailored to home health agencies, including scheduling, billing, and patient management.
Streamlined Documentation: AdaCare's electronic documentation system eliminates paperwork and allows clinicians to capture patient data efficiently.
Mobile Accessibility: Users value the ability to access AdaCare remotely via mobile devices, enabling real-time updates and improved communication.
Exceptional Support: AdaCare's dedicated support team provides prompt and knowledgeable assistance, ensuring a smooth user experience.
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Functionality: The system manages billing, administration and clinical processes while following the latest compliance regulations, reviewers noted.
Live Updates: Reviewers appreciated the application’s ability to update and sync data and changes from remote devices.
Customer Support: The solution is backed by prompt customer support that is knowledgeable and resolves high-priority requests within hours, said users who mentioned support.
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Electronic Visit Verification: Users applaud Therap's integrated EVV features, highlighting how they streamline the verification process for home health visits and ensure accurate billing.
Simplified Scheduling: Therap's scheduling tools are praised for simplifying the often-complex task of coordinating home health visits, leading to fewer scheduling conflicts and improved caregiver utilization.
Improved Communication: Users consistently praise Therap's communication features, such as secure messaging and real-time updates, for fostering seamless information sharing between agencies, caregivers, and clients' families.
Reduced Paperwork: Therap's electronic documentation features are repeatedly commended for minimizing reliance on paper records, resulting in reduced administrative burden and improved record accuracy.
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Steep Learning Curve: Many users report that CareVoyant is not intuitive and requires extensive training to navigate effectively. The interface can be overwhelming for new users, leading to frustration and decreased productivity.
Customization Challenges: CareVoyant's customization options are limited, making it difficult for agencies to tailor the software to their specific workflows and needs. This lack of flexibility can hinder efficiency and create bottlenecks in daily operations.
Reporting Limitations: Users often express dissatisfaction with CareVoyant's reporting capabilities. Generating custom reports can be cumbersome, and the available reports may not provide the level of detail or insights required for effective decision-making.
Mobile App Functionality: The mobile app version of CareVoyant receives consistent criticism for its limited functionality and unstable performance. Clinicians and field staff often find it unreliable for real-time documentation and communication, hindering their ability to provide efficient care.
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Customer Service: Users mentioned long wait times for ticket resolution, slow customer support and ineffective responses from service agents.
Glitches: Reviewers who talked about lag said that the application sometimes encounters glitches with crucial information disappearing from care plans.
Updates: Constant and clunky updates log users out frequently, while too many pop-up notifications are distracting, reviewers noted.
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Functionality limitations: Users report that the software lacks certain features that are essential for home health agencies, such as advanced wound care management and patient portals.
Inconsistent updates: Some users have experienced issues with software updates not being applied consistently, leading to confusion and disruption in their workflows.
Clunky user interface: The software's interface has been criticized for being outdated and difficult to navigate, resulting in reduced efficiency and increased frustration among users.
Integration challenges: Users have encountered difficulties integrating AdaCare with other software systems, leading to data silos and inefficient workflows.
Poor customer support: Some users have reported experiencing slow response times and unhelpful support from AdaCare's customer service team, leading to unresolved issues and frustration.
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Customizations: Reviewers noted that the product offers limited customizations for specific agency needs.
Upgrade Costs: The jump in upgrade fees when moving from one patient tier to another was a downside for users.
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Steep Learning Curve: Users have reported that Therap's numerous features and clunky interface make it difficult to learn and navigate efficiently, especially for agencies transitioning from simpler software.
Cumbersome Documentation: Many users express frustration with the amount of clicking and scrolling required to complete documentation, impacting their workflow and efficiency.
Limited Customization: Agencies have noted their inability to tailor certain features or reports to their specific needs, limiting Therap's adaptability to diverse workflows.
Occasional Technical Issues: Users have mentioned experiencing occasional glitches, error messages, and slow loading times, which can disrupt workflow and cause frustration.
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CareVoyant appears to be most suitable for mid-sized and larger home health agencies due to its comprehensive features and scalability. Smaller agencies might find the system to be too complex or expensive for their needs, while larger agencies will appreciate the ability to manage multiple branches, complex billing processes, and a large number of users. The software's ability to handle intricate workflows and compliance requirements makes it ideal for agencies dealing with diverse payer sources and intricate regulations. CareVoyant distinguishes itself from competitors with its robust scheduling and billing features. Users frequently praise the scheduling system's flexibility, allowing for efficient management of complex schedules and last-minute changes. The billing module is commended for its accuracy and ability to handle various payer types and billing scenarios, reducing errors and improving revenue cycle management. However, some users note that the initial setup and learning curve can be steep due to the software's extensive features and customization options. Compared to competitors like Homecare Homebase and Alora Home Health, CareVoyant offers a more comprehensive suite of features, but may require more upfront investment in training and implementation. A recurring theme in user feedback is the software's ability to improve operational efficiency. Users report that CareVoyant streamlines workflows, reduces paperwork, and automates tasks, leading to increased productivity and cost savings. The software's integrated approach ensures that data flows seamlessly between different modules, eliminating the need for duplicate data entry and reducing the risk of errors. For instance, users highlight how the system automatically populates billing information based on visit data, saving time and improving accuracy. Additionally, CareVoyant's mobile app allows field staff to access and update information in real-time, further enhancing efficiency and communication.

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Axxess is a comprehensive software solution specifically designed for the home health industry. It allows users to streamline operations, improve patient care, and ensure regulatory compliance. By streamlining scheduling, automating claims processing, improving reimbursements and optimizing patient intake processes, Axxess empowers healthcare providers to deliver high-quality care while increasing revenue.The software's real-time updates and mobile accessibility enhance communication and collaboration among care teams. Axxess also plays a crucial role in revenue cycle management by alerting users to incompatible groupings, offering payment overviews and changes and providing insights into financial performance. Features like the PDGM Center and quality assurance tools help providers navigate complex reimbursement models and maintain compliance. However, users have reported some areas for improvement, such as customer support response times, additional costs and occasional system glitches.Overall, Axxess offers users a user-friendly platform with expansive capabilities for users in the home health industry, but its pricing structure may be prohibitive for smaller agencies.

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AdaCare has a lot of positive user reviews. It is a popular choice for home health agencies because it is easy to use and has a wide range of features. Users say that AdaCare is a good value for the price and that it has helped them to improve their efficiency and productivity. One user said that AdaCare "has streamlined our workflow and made it much easier to manage our patients." Another user said that AdaCare "is a great tool for managing patient care and billing." AdaCare compares favorably to similar products in terms of its ease of use, range of features, and value for the price. One of the key strengths of AdaCare is its user-friendly interface. Users say that AdaCare is easy to learn and navigate, even for those who are not familiar with home health software. AdaCare also has a wide range of features that are essential for home health agencies, such as patient management, scheduling, billing, and reporting. These features help agencies to manage their operations more efficiently and effectively. AdaCare is a good choice for home health agencies of all sizes. It is a scalable solution that can be customized to meet the needs of any agency. AdaCare is also affordable, making it a good option for agencies with limited budgets. Overall, AdaCare is a well-rounded home health software solution that is easy to use, feature-rich, and affordable. It is a good choice for home health agencies of all sizes.

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MatrixCare is an all-in-one home health software solution that offers features for patient intake, point-of-care documentation, care coordination, and revenue cycle management using centralized data, workflows and integrations. Users can enhance patient engagement and speed up interventions with direct messaging, symptom updates, 24/7 telehealth and remote patient monitoring.It offers EVV via GPS, point of care tools with an immediate sync for updates and patient records via mobile applications. Another perk we love is its integration with Inovalon, which minimizes claims rejections by searching patient information against payor records and automates claims corrections. Our analysts scored the solution highly for point of care management, PDGM, reporting and dashboards, and security capabilities.Users appreciate its strong functionality, live updates and customer support, but think the limited customization options and upgrade costs are significant downsides. Overall, MatrixCare is a great option if you’re a home health agency looking for a solution that offers the full package and has the budget for upgrade fees if you’re scaling operations.

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Is Therap all it's cracked up to be, or does it fall flat? User reviews from the past year present a mixed bag when it comes to Therap's software for managing home health tasks. Some users appreciate specific features, like the robust documentation and scheduling tools, highlighting how these features save time and reduce errors. However, a recurring gripe among users is the platform's clunky interface and lack of intuitive design, with some even comparing it to outdated systems. This is particularly important because an intuitive interface is crucial for healthcare professionals who need to access information quickly and efficiently. While Therap offers a comprehensive suite of features, its user-friendliness seems to be a point of contention. This suggests that Therap might be best suited for larger agencies with dedicated IT support that can help staff navigate the complexities of the software, rather than smaller providers looking for a more intuitive, out-of-the-box solution.

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Related Categories

Top Alternatives in Home Health Software


AlayaCare

Alora

Axxess

Casamba

Complia Health

Crescendo

HCHB

HEALTHCAREfirst

HealthWare

KanTime

MatrixCare

On Demand Homecare

PointClickCare

WellSky Home Health

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