KanTime vs HEALTHCAREfirst

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Our analysts compared KanTime vs HEALTHCAREfirst based on data from our 400+ point analysis of Home Health Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

KanTime is a cloud-hosted specialized EMR solution that helps healthcare agencies boost efficiency, optimize revenue and improve compliance using workflow rules, digitization and a central database. Its robust business intelligence modules help drill down into financial, clinical and operational data for actionable insights.

Users can access the system via all Android, iOS and Windows devices, online and offline. It ensures that clinicians capture relevant patient data while providing real-time KPIs to the back-office staff through interactive dashboards.

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HEALTHCAREfirst provides a cloud-based solution for hospice and care providers to streamline operations. Access a Patient Driven-Groupings Model (PDGM) for coding, clinical documentation and billing. It offers a full suite of services, including a CAHPS program, data collection, revenue cycle management and analytics.

Compatible with various EMR systems, users can access recommendations to update the OASIS. Its analytical capabilities include access to real-time KPIs to highlight opportunities for improvement. It is CMS compliant and available on web-based devices.
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Product Assistance

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Knowledge Base
24/7 Live Support
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Product Insights

  • Optimize Renewals Management: Auto-generate license expiration alerts on your dashboard along with a private message to users when renewals are due. Block system access when a clinician’s licenses are expired. Enable clinicians to send updated licensure, identification and insurance electronically.;
  • Improve Scheduling and Payroll: Use the drag-and-drop scheduling engine to facilitate efficient task assignment and shift planning. Optimize shift scheduling with real-time access to clinician and patient calendars, geographic scheduling and consideration of skill preferences. Use features like ad-hoc visits, the rate scheduler and split shift scheduling to cater to unplanned situations and streamline payroll.
  • Speed-Up Eligibility Verification: Minimize claim rejections by enabling batch-checking of patient insurance eligibility before appointments. Get clear visibility into eligibility statuses so you can proactively address any coverage issues and file NOEs on time.
  • Streamline Billing: Transfer all claims electronically and review and edit HCFA and UB04 claim forms before submission. Use client-level billing overrides for consistent occurrence code entry and enable automatic notifications to alert staff to additional filing or secondary billing opportunities.;
  • Enhance Quality Assurance: Boost accuracy with mobile-friendly point-of-care tools with automatic linking of items to the OASIS manual and mandatory fields for accurate scoring. Enable the auto-QA feature to automate approvals for compliant documentation. Highlight errors and incompatible groupings with sticky notes and notify clinicians when notes need corrections.
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  • Save Time: Minimize time spent coding with access to a team of dedicated coding professionals and time-tested processes. Limit hours assigned to compiling reports with real-time KPIs. 
  • Improve Performance: Identify performance opportunities using survey insights. Pinpoint areas for improvement by utilizing comparative analysis, national benchmarks and patient remarks. 
  • Better Patient Care: Implement infrastructure based on patient-centered care using feedback and insights. Analyze productivity in clinical operations to improve patient experience. 
  • Minimize Errors: Ensure accurate payments with OASIS documentation. Utilize certified coders to ensure claims are submitted with the correct diagnosis codes. 
  • Optimize Finances: Minimize unpaid and denied claims by tracking progress. Save money by utilizing billing recovery services and maximizing reimbursements. 
  • Compliance: Ensure documentation meets ICD-10, OASIS-D, and PDGM requirements with the help of documentation review experts. 
  • Role-based Security: Tailor access to the CAPHS program based on user roles with a customized reporting hierarchy. 
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  • HR Management: Keep your employees compliance and eliminate audit risks with automated expiration alerts for leadership and employees. Autoblock clinician’s system access when their license expires. Find the best fit for client visits by organizing your employees according to skill set and qualifications. Set varying pay rates based on a combination of attributes like payor, client or service using the rate scheduler. Receive prompts to reassign slots when a caregiver is on PTO and alerts when team members clock in late.
  • Patient Intake and Referral Management: Start off on the right foot with a smooth intake process. Integrate intake and referral management into workflows and capture patient demographics, insurance information, and medical history electronically. Automate referral processing and store information in a centralized database. Manage waitlists and prioritize patients based on urgency and clinical needs.
  • Scheduling: Smooth out the kinks in day-to-day operations with a scheduling engine that manages tasks and scheduling shifts with a drag-and-drop feature. Optimize scheduling with real-time access to clinician and patient calendar, geographic scheduling and skill preference. Track unscheduled visits, log tasks and clock in and out with the ad-hoc visit feature. Manage split shift scheduling by splitting the hours based on individual shift time.
  • Eligibility Verification: Minimize rejected claims by batch-checking patient insurance coverage and eligibility before scheduled appointments. View eligibility files returned with the statuses differed, changed, lost, gained, or not verified on the dashboard. Use widgets to view pending eligibility and file NOEs on time.
  • Authorization Workflow: Use a step-by-step workflow to electronically submit authorization requests to payers, track the status of authorization requests and receive real-time updates. Manually set authorization restrictions like no scheduling without authorization and add multiple authorizations with the bulk uploading feature.
  • Billing and Coding: Streamline revenue cycles with client level billing overrides for entering consistent occurrence codes. Submit claims electronically and view and edit HCFA or UB04 claim forms before sending it to EDI for faster reimbursements. Notify staff if you need additional filing and if secondary billing is available.
  • Point of Care Tools: Document patient visits electronically at the point of care using mobile devices that you can access via a central portal. Increase the accuracy of assessment scoring with automatic documentation and linking items to the OASIS manual. Set hard stops and mandatory fields for comprehensive documentation and notes. Capture vital signs, assessments, visit notes and treatment plans. Use GPS or telephony for EVV compliance.
  • Quality Assurance: Set agency-wide policies to ensure you meet the required level of QA reviews. Enable auto QA to automate approvals for visit notes and assessment if they meet the minimum mandatory requirements. Use sticky notes to add comments on sections that need attention. Notify clinicians when notes need corrections and view all deficient notes in the “Sent for Correction” queue.
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  • Billing: Manage bill claims to commercial insurance, Medicare and Medicaid by logging directly into EMR using any software. Review and resubmit failed claims with billing recovery services. 
  • Coding Expertise: Log diagnosis codes aided by certified coding specialists proficient in ICD-10, OASIS-D and PDGM requirements. Receive confirmation once coding is complete. 
  • Claims Management: Track the progression of claims progress and appeals management. Post received payments in EMR software. 
  • Clinical Documentation Review: Review patient charts to minimize errors in the OASIS. Compare the SOC or ROC assessment with medical records for consistency and accuracy. 
  • OASIS Review: Evaluate outcomes to determine if patient status has improved or declined by comparing the Discharge OASIS assessment with the latest SOC or ROC. Get suggestions for OASIS updates based on evaluations. 
  • Advanced Analytics: Monitor operations, productivity and staff workload. View current progress against KPIs and use drill-down features to pinpoint problem areas. Use marketing intelligence to identify referral trends and the competition. Increase referrals and proactively manage marketing staff with referral dashboards. 
  • CAHPS Program: Improve quality and performance with real-time access to CAHPS survey results, transcribed patient comments, comparative reporting, dashboards and national benchmarks. 
  • Financial Analysis: Use financial analytics to identify problem areas where profit flow is restricted. 
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Product Ranking

#8

among all
Home Health Software

#28

among all
Home Health Software

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Analyst Rating Summary

84
75
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86
95
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Caregiver Management
Schedule Management
Clinical and Point of Care Management
Clinical and Point of Care Management
Billing and Coding
Caregiver Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

KanTime
HEALTHCAREfirst
+ Add Product + Add Product
Billing And Coding Caregiver Management Clinical And Point Of Care Management Compliances Mobile Capabilities Patient-Driven Groupings Model (PDGM) Reporting And Dashboards Schedule Management Security And Platform Capabilities 81 100 86 57 81 80 100 79 88 88 95 43 13 80 67 76 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

83%
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User Sentiment Summary

Good User Sentiment 39 reviews
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76%
of users recommend this product

KanTime has a 'good' User Satisfaction Rating of 76% when considering 39 user reviews from 2 recognized software review sites.

we're gathering data
3.7 (15)
n/a
3.9 (24)
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Awards

SelectHub research analysts have evaluated KanTime and concluded it earns best-in-class honors for Caregiver Management, Schedule Management and Integrations and Extensibility.

Caregiver Management Award
Schedule Management Award
Integrations and Extensibility Award

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Synopsis of User Ratings and Reviews

Functionality: The system organizes all documentation in one place while fostering internal communication within teams and departments. Users who talked about the product’s functionality said its tabs are easy to navigate, checkboxes are simple to fill and notes can be edited and carried forward.
Easy-to-Use: Reviewers emphasized that the product offers a user-friendly dashboard and helps avoid chaotic situations by functioning well in offline mode.
Verification: The application links patient insurance verification directly with vendors, fast tracking patient authorization process. Users also mentioned it offered assistance with compliance.
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Streamlined OASIS Data Collection: HEALTHCAREfirst simplifies the OASIS data collection process, ensuring accuracy and compliance with Medicare guidelines. Users appreciate the intuitive interface and built-in checks that help prevent errors during data entry.
Efficient Scheduling and Coordination: The software's scheduling tools enable home health agencies to efficiently manage patient visits and staff assignments. Real-time visibility into schedules helps optimize routes and reduce travel time, leading to improved productivity and patient satisfaction.
Comprehensive Clinical Documentation: HEALTHCAREfirst facilitates comprehensive clinical documentation, allowing clinicians to easily record patient assessments, care plans, and progress notes. The software's standardized templates and point-of-care documentation capabilities streamline the documentation process and ensure consistency.
Enhanced Communication and Collaboration: Improved communication and collaboration among care team members is another benefit users frequently highlight. Secure messaging features and shared patient records facilitate real-time information exchange, leading to better-coordinated care.
Data-Driven Insights and Reporting: HEALTHCAREfirst provides robust reporting and analytics tools that empower agencies to gain valuable insights into their operations and patient outcomes. Users can generate custom reports to track key performance indicators, identify trends, and make data-driven decisions to improve quality of care and efficiency.
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Learning Curve: Reviewers said that getting used to the application’s processes like scheduling is time-consuming with limited training options.
Glitches: The product freezes and lags occasionally and it is difficult to track location via a mobile device.
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Steep Learning Curve: Many users report that HEALTHCAREfirst's interface can be quite complex and challenging to navigate, especially for those new to home health software or with limited technical experience. The abundance of features and options, while comprehensive, can feel overwhelming and lead to a longer onboarding process.
Customization Limitations: Some users express frustration with the software's limited customization options. For agencies with unique workflows or specific reporting needs, adapting HEALTHCAREfirst to their exact requirements can be difficult, leading to workarounds or compromises in their processes.
Customer Support Concerns: A recurring theme in user feedback is the responsiveness and effectiveness of HEALTHCAREfirst's customer support. Lengthy wait times for assistance and challenges in resolving technical issues efficiently have been reported, impacting user productivity and satisfaction.
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KanTime is a home health software solution designed to streamline operations for post-acute care agencies. Its features are designed to optimize administrative aspects of home health care, including HR management, patient intake, scheduling, billing, and quality assurance with workflows and digitization. Key differentiators include automatic license expiration alerts and blocking of non-compliant staff access, drag-and-drop scheduling with skill-based matching, electronic claim transfers and mobile point-of-care tools for improved documentation accuracy.User reviews highlight the system's functionality, user-friendliness, and verification assistance. However, drawbacks include a learning curve, occasional glitches, and limited training options. Pricing typically starts at $2,000 per month but varies based on factors like user count, chosen features, and agency size. Overall, it offers mid-size and large organizations an effective way to streamline workflows, digitize and maintain compliance.

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HEALTHCAREfirst is most suitable for home health agencies that prioritize a comprehensive and integrated solution for managing their operations. The platform's ability to handle various tasks, from scheduling and billing to compliance and reporting, makes it ideal for agencies seeking to streamline their workflows and improve efficiency. Additionally, HEALTHCAREfirst's focus on compliance and regulatory requirements ensures that agencies can confidently navigate the complex healthcare landscape. Its user-friendly interface and robust features cater to both small and large agencies, making it a versatile choice for those looking to optimize their home health care management. Reviewers frequently highlight HEALTHCAREfirst's comprehensive suite of features as a significant strength. The platform offers tools for scheduling, billing, clinical documentation, reporting, and compliance management, providing a one-stop solution for home health agencies. This comprehensive approach eliminates the need for multiple software systems, reducing complexity and improving data consistency. Users appreciate the platform's ability to handle various tasks, streamlining workflows and enhancing overall efficiency. For instance, the integrated billing system simplifies claims processing and reduces errors, while the clinical documentation tools ensure accurate and timely patient records. While HEALTHCAREfirst offers a robust set of features, some users note that the platform's interface can be challenging to navigate, particularly for new users. The learning curve associated with the software's extensive functionality can be steep, requiring additional training and support. Additionally, some users mention occasional technical issues and slow response times, which can hinder productivity. However, HEALTHCAREfirst's customer support is generally praised for its responsiveness and helpfulness in addressing user concerns. Compared to similar products like Homecare Homebase and Axxess, HEALTHCAREfirst distinguishes itself through its emphasis on compliance and regulatory requirements, making it a preferred choice for agencies prioritizing adherence to industry standards.

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