Sandata vs Trella Health

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Our analysts compared Sandata vs Trella Health based on data from our 400+ point analysis of Home Health Software, user reviews and our own crowdsourced data from our free software selection platform.

Sandata Software Tool
Trella Health Software Tool

Product Basics

Sandata Home Care is a comprehensive solution that streamlines operations and improves compliance through task automation, EVV, claims management and centralized data. Users can improve caregiver management and boost communication with automated scheduling and HIPAA-compliant messaging.

Agencies and managed care organizations can future-proof quality care by accommodating new reimbursement models as per industry needs. Seamless EVV implementation allows care providers to stay compliant while boosting payment processes with interoperability. It’s scalable and offers a mobile app for added accessibility.

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Trella Health is an integrated data solution product. It’s designed to help health care providers and post-acute agencies gain insights and gather information to optimize performance. Users can leverage data to improve patient outcomes, increase referrals and reduce costs.

It provides all Medicare Part A and Part B claims data along with Medicare Advantage and Commercial claims data, all in one place. This helps users identify market trends, performance metrics and patterns. Its integrated CRM and ERP services help define and boost marketing and sales strategies.
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Enhance Compliance: Meet 21st Century Cures Act regulations through Sandata's EVV (Electronic Visit Verification) features. Communicate with caregivers in the field through HIPAA-compliant instant messaging. Secure user logins with face and fingerprint identification.
  • Improve Caregiver Management: Optimize caregiver scheduling by assigning hours based on location, specialty and shift preference. Reduce administrative burden by automating processes and reducing manual data entry errors. Send caregivers alerts when certifications need renewal.
  • Streamline Billing and Revenue Cycle Management: Automate tasks like creating invoices, sending them to patients and receiving payments electronically. Utilize revenue cycle management services to minimize claim rejections and accelerate cash flow.
  • Optimize Documentation: Capture clinical and non-clinical information at the point of care with a mobile app. Eliminate paper duty sheets and charts by capturing tasks and visit details electronically with a centralized system.
  • Boost Communication: Improve communication between caregivers, agencies and physicians with real-time messaging and document tracking.
  • Increase Visibility: Gain real-time access to schedules, plans of care and client information. Access reporting tools and key performance indicators to track agency performance and identify areas for improvement.
  • Achieve Greater Accessibility: Use caregiver smartphones to log EVV, access visit details and view care plans in disconnected mode via the mobile app compatible with iOS or Android systems.
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  • Maximize Profits: Identify providers adept at treating high-risk populations and lowering costs using market-wide performance metrics. Use data insights to partner with compatible providers and reduce the cost of care. 
  • Deliver Better Care: Access insights on Medicare Part A and Part B claims data to improve performance and patient care. Demonstrate the need for completing home care with visual aids to reduce readmissions. 
  • Increase Referrals: Target physicians and facilities with high potential referral sources using office visit claims data. Identify physicians taking an extended time to prescribe home care or hospice and equip them with information on the benefits of earlier referrals. Track existing referrals with built-in EMR software. 
  • View Data Insights: Gain visibility into physician-level performance metrics, pinpoint PCPs that will aid in meeting benchmarks and compare metrics with peers. 
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  • EVV: Get real-time insights into home visits with task capturing at the point of service, alerts for late arrivals or no shows, and visit approvals via eSignatures. Use mobile, telephonic or fixed technologies to verify visits.
  • Scheduling: View real-time data on open shifts, caregiver availability and shift preferences to auto-assign visits based on location, credentials and patient needs.
  • Mobile App: Access patient records, communicate with caregivers and view plans of care in the field using a secure, HIPAA-compliant app accessible from smartphones.
  • Electronic Billing: Create invoices and send them to patients via the platform. Receive payments electronically.
  • Integrated Payroll Management: Generate payroll data based on the caregiver’s documented visits. Integrate payroll processing into the platform. Receive alerts for payment errors and provide caregivers with electronic access to paystubs and W2 forms.
  • Documentation: Caregivers can access patient records virtually and document as needed from the point of care.
  • Authorization Management: View and filter authorizations for client coverage by fields like limitations, maximum hours per week and event codes. Manage caregiver hours by filtering expiring authorizations for a set date range.
  • Compliance Tools: Track caregiver and agency compliance using an audit log. Track updates and changes to agencies to manage the defense of records for compliance processes. Access security features for storing important information and reducing system misuse.
  • Claims Management: Avoid claim rejection by outsourcing eligibility checks to ensure patients are covered at the time of care. Minimize rejections by validating claims against EVV data, partnering with clearinghouses, using enhanced editing capabilities and validating claims against EVV data.
  • Reporting and Analytics: Generate custom reports to monitor caregiver management, financial performance and compliance. Receive quantitative data and supporting research to help manage agency performance and caregiver retention.
  • Plan of Care: View and document tasks at the point of care. Incorporate additional point-of-care features for caregivers, including remote charting and assessment collection.
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  • Healthcare Data: Use its CMS Innovator status to view Medicare A and B claims data, insights into the majority of the over-65 population and competitor metrics. 
  • Dashboards: Access real-time information showing rep accountability, performance conversion rates, account activity and overall business growth. 
  • Mobile App: Offers data insights on physicians and facilities, along with personalized conversation starters and scripts. View healthcare data analytics and dashboards on Android and Apple devices. 
  • Integrations: Integrate with EHR, reputation management, CRM and data analytics systems, including Enquire, Home Care Pulse and KanTime
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Product Ranking

#31

among all
Home Health Software

#40

among all
Home Health Software

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Synopsis of User Ratings and Reviews

Greater Efficiency: Automated scheduling and task management, electronic point-of-care clinical data entry and flexible EVV technologies increase caregiver efficiency.
Better Care Delivery: Caregivers can access patient data, care plans and EMAR information remotely and log assigned tasks to improve accountability.
Optimized Cash Flow: Claims management features allow users to partner with clearing houses, manage authorizations and minimize coding errors and rejections.
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Easy Scheduling: Users appreciate the ease of scheduling visits and managing their schedules, finding it intuitive and efficient.
Streamlined Communication: The platform facilitates seamless communication between caregivers, patients, and families, reducing confusion and improving coordination.
Comprehensive Documentation: Users find the documentation features robust and helpful for maintaining accurate records, simplifying reporting and compliance.
Improved Patient Care: The platform's features, such as automated reminders and patient portals, contribute to better patient engagement and improved care outcomes.
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High Costs: Software implementation, licensing fees and customer support can be too expensive for smaller agencies.
Complicated Integration: EMR and EHR integration for legacy systems may require third-party assistance.
Steep Learning Curve: Caregivers and administrative staff will need training to avoid missteps in data input and task management.
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Limited Customization: Some users have reported that Trella Health's platform lacks the flexibility to tailor workflows to their specific agency's needs, leading to inefficiencies and frustration.
Steep Learning Curve: The platform's interface can be complex and challenging to navigate, requiring significant training time for new users. This can be particularly problematic for agencies with limited IT resources.
Integration Challenges: Users have expressed difficulties integrating Trella Health with other essential software systems, such as electronic health records (EHRs), leading to data silos and manual workarounds.
Customer Support Issues: Some users have reported slow response times and difficulty reaching customer support, which can be frustrating when encountering technical problems or needing assistance with the platform.
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Sandata Home Care is a software solution designed for home healthcare agencies of all sizes. It streamlines operations by automating tasks like scheduling, billing, payroll and documentation.Users can optimize employee scheduling by considering caregiver location, skills and preferences. Integrated payroll and electronic billing improve cash flow, free up administrative staff for other tasks and potentially reduce errors.Its three EVV technologies ensure accurate visit documentation and allow flexibility for caregivers and patients. Another important benefit to users is reduced claims rejections due to its partnership with clearinghouses, authorization management and EVV-verified data.While pricing details aren't publicly available, user reviews suggest Sandata might be cost-prohibitive for smaller agencies. Additionally, some users reported occasional glitches and frequent logouts with the mobile app.

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User reviews from the past year suggest that Trella Health's software is a powerful tool for home health agencies, particularly when it comes to its data analytics capabilities. Users rave about the "unmatched healthcare data" and "robust market data" that provides valuable insights into referral patterns, market trends, and competitor analysis. For instance, one user highlighted how Trella Health's "benchmark by physician" feature helps their team measure their performance against competitors and identify growth opportunities. This data-driven approach empowers agencies to make informed decisions about their sales and marketing strategies, ultimately driving referrals and revenue. However, some users have pointed out that there can be discrepancies in data calculations, requiring clarification and fine-tuning from Trella Health's development team. Despite these occasional hiccups, the overall sentiment towards Trella Health is positive, with users praising its ease of use, comprehensive data insights, and ability to enhance sales productivity and referral tracking. Trella Health is best suited for home health agencies of all sizes looking to gain a competitive edge through data-driven decision-making and optimize their referral management processes.

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