Cloudbeds vs Hotelogix

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Our analysts compared Cloudbeds vs Hotelogix based on data from our 400+ point analysis of Hotel Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Cloudbeds is a cloud-based property management solution designed to help hoteliers save time and increase revenue and customer satisfaction. It enables users to handle the entire property from an easy-to-use interface. It provides a robust channel manager to manage bookings seamlessly.

It offers a pricing intelligence engine to automate rate management strategies across different channels, saving time and driving profits. Its dashboard provides a bird’s eye view of properties across various locations and helps maximize occupancy and revenue using real-time data.
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Hotelogix is a cloud-based property management solution designed to automate business operations, increase occupancy and maximize revenue. It ensures real-time information flow between various departments. It controls business operations and processes from a central dashboard.

Its mobile-optimized web booking engine allows visitors to book rooms from their smartphones or tablets. It provides a personalized guest experience and empowers them to manage bookings, make reservations and payments, and send special requests for their stays.
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$100 Monthly
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Tailored to your specific needs
$3.99/Room, Monthly
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Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Avoid Double Bookings: Reduce human error by automatically syncing the booking engine and OTA channels. Manage reservations and front office operations via the smart calendar. 
  • Reach More Travelers: Offers more than 300 built-in connections to popular distribution sites. Manage inventory, pricing plan and availability across every channel from a centralized dashboard. 
  • Minimize Costs: Avoid paying commissions to OTAs and drive traffic directly from website and social media pages to the native booking engine. Automatically adjust prices based on custom strategies using the built-in rate checker. 
  • Streamline Team Management: Provide access to team members according to user roles, and issue and track work orders. Members can access their portals from any device and location. 
  • Identify Opportunities: Record finances, assess business health and track performances in the short and long run. Offers a variety of report templates and helps automatically generate periodic reports based on rules. 
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  • Consolidate Diverse Workflows: Gain centralized control over multi-property portfolios. Simplify operations by unifying marketing, booking, property management and reporting workflows in a single platform. 
  • Reach More Travelers: Target a global audience by marketing portfolio across multiple OTAs, ILS and GDS. Eliminate double entries by automating information syncing across all channels. 
  • Accept Direct Bookings: Avoid third-party booking commission and fees by using a native reservation engine to accept direct bookings from personal websites. 
  • Go Mobile: Manage operations on the go with a mobile app. Supports check-ins, check-outs, housekeeping operations, POS connections, chat portals and more. 
  • Enhance Decisions Making: Provides more than 100 report templates for tracking finances, housekeeping, occupancy, revenue, reservations, engagement and more. Export reports in PDF, CSV and Excel formats with a few clicks. 
  • Streamline Housekeeping: Track room statuses in a tabular format, assign tasks and execute maintenance processes across units using the housekeeping module with point and click controls. 
  • Improve Brand Reputation: Automate review collections from recently checked-out guests through partnerships with TripAdvisor and Review Express. Respond to feedback on a timely basis and showcase reviews on property listings to drive new bookings. 
  • Efficient Team Management: Onboard and train team members using an AI-powered coaching engine that provides module-wise tutorials and on-screen user manuals. 
  • Ensure Security: Prevent data loss and cyberattacks to ensure a secure payment environment with a PCI DSS compliant platform. Every interaction is TLS/SSL encrypted, and accessing the platform requires multi-factor authentication. 
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  • Occupancy Manager: Track reservations with an intuitive booking engine. Sync data from OTAs and other tools to prevent overbooking and ensure maximum occupancy.  
  • Bookings: Enable customers to make direct bookings without extra charges. With multiple languages and currencies, guests can make reservations from anywhere.  
  • Property Overview: Manage properties, track check-ins and check-outs and get reservation overviews. Communicate with staff and customize roles using a powerful and user-friendly interface. Its reporting and analytics module generates production, financial, daily activity and inventory reports.  
  • Booking Channels: Powered by 300+ online booking channels like Airbnb, Expedia, Yatra and TripAdvisor, take and track reservations from a centralized pool. With reliable updates, customize prices, currencies and emails.  
  • Revenue Management: The in-built pricing intelligence engine (PIE) aids in maximizing revenue by comparing competitors’ prices, alerting about market trends and automating rates and rules in real time.  
  • Integrations: Combine data with tools and services from different categories. Integrate solutions seamlessly from accounting, guest communication, government invoicing, ID scan and more.  
  • Secure Payments: Process sensitive data with automated payments. PCI DSS and SCA compliance make transactions safe. Offers multiple payment methods and gateways like PayPal, Stripe and PayU.
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  • Front-Desk Operations: Use a centralized dashboard to manage multiple bookings and room distribution and check-in and check-out guests. Send confirmation emails, follow-up for pending deposits and improve staff coordination. 
  • Housekeeping: Update room status and schedule cleaning, maintenance and repairs. Assign tasks to staff individually and track activity. 
  • Channel Manager: Integrate with OTAs to optimize room occupancy. Synchronize bookings across all channels to prevent double bookings. 
  • Booking Engine: Enable and track direct bookings through the hotel website. Accept online payments and provide add-on services. 
  • Insights: Generate daily, weekly, monthly and annual reports. Analyze the property’s current and past performance and predict market demand, occupancy and season trends. 
  • Integrations: Connect with the global distribution system, web booking engine widgets, email marketing and metasearch, social reviews and online reputation, finance and accounting and more. 
  • Point-of-Sale: Maximize revenue by leveraging the POS module. Get automatic updates on the front desk dashboard in real time. 
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Product Ranking

#10

among all
Hotel Management Software

#57

among all
Hotel Management Software

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Analyst Rating Summary

87
86
83
83
75
83
100
98
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Groups and Allotment Management
Rate Management
Integrations and Extensibility
Platform Capability
Reservation and Loyalty Management
Platform Capability
Groups and Allotment Management
Reservation and Loyalty Management
Reporting

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Cloudbeds
Hotelogix
+ Add Product + Add Product
Channel Management Front Desk Management Groups And Allotment Management Housekeeping Management Platform Capability Rate Management Reporting Reservation And Loyalty Management Revenue Management 83 75 100 50 94 100 78 91 80 83 83 98 60 100 80 89 93 80 0 25 50 75 100
83%
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17%
83%
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17%
69%
0%
31%
85%
0%
15%
100%
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0%
100%
0%
0%
40%
0%
60%
60%
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40%
89%
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11%
100%
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100%
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75%
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25%
78%
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22%
89%
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11%
92%
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8%
92%
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8%
80%
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20%
80%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

93%
0%
7%
73%
0%
27%

User Sentiment Summary

Excellent User Sentiment 446 reviews
Great User Sentiment 396 reviews
90%
of users recommend this product

Cloudbeds has a 'excellent' User Satisfaction Rating of 90% when considering 446 user reviews from 3 recognized software review sites.

87%
of users recommend this product

Hotelogix has a 'great' User Satisfaction Rating of 87% when considering 396 user reviews from 4 recognized software review sites.

n/a
4.4 (7)
4.6 (12)
4.9 (4)
4.53 (270)
4.39 (224)
4.5 (164)
4.3 (161)

Awards

SelectHub research analysts have evaluated Cloudbeds and concluded it earns best-in-class honors for Groups and Allotment Management, Rate Management and Integrations and Extensibility. Cloudbeds stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Groups and Allotment Management Award
Rate Management Award
Integrations and Extensibility Award

SelectHub research analysts have evaluated Hotelogix and concluded it earns best-in-class honors for Platform Capability.

Platform Capability Award

Synopsis of User Ratings and Reviews

Centralized System: Cloudbeds allows users to manage reservations, guest communications, housekeeping, and reporting all within one platform, eliminating the need for multiple software solutions.
Channel Management: The platform simplifies the management of room availability across various booking channels, including online travel agencies and the hotel's website, reducing the risk of overbooking and streamlining the reservation process.
Automation: Cloudbeds automates tasks such as guest communications, payment processing, and report generation, saving time and reducing the potential for human error.
Guest Engagement: Features like automated messaging and a guest portal enhance communication with guests, improving the overall guest experience.
Scalability: Cloudbeds is suitable for properties of all sizes, from small bed and breakfasts to large hotel chains, making it a flexible solution for businesses with growth aspirations.
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Streamlined Operations: Users praise Hotelogix for simplifying tasks like managing bookings, tracking guest preferences, and automating billing, which frees up staff to focus on guest satisfaction.
Intuitive Interface: Hotelogix is lauded for its user-friendly design, making it easy for staff to learn and use, even those with limited technical expertise. This reduces training time and increases efficiency.
Boosted Revenue: Users report that Hotelogix helps them optimize pricing, manage multiple distribution channels, and reduce booking errors, ultimately leading to increased revenue.
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Limited Customization: Cloudbeds' user interface can be challenging to customize to specific hotel workflows, leading to inefficiencies and workarounds. For instance, tailoring reports or modifying reservation displays might require technical expertise or additional development.
Learning Curve: The platform's extensive features and functionalities can present a steep learning curve for new users, potentially requiring significant training and onboarding time for hotel staff to become proficient.
Integrations: While Cloudbeds offers various integrations, some users report limitations or challenges with specific third-party tools, potentially impacting data synchronization or workflow automation.
Customer Support: Response times and resolution effectiveness can vary, leading to potential delays in addressing critical issues or obtaining necessary assistance.
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Limited Integrations: Hotelogix has limited integration options with other software, which can be a major drawback for hotels that rely on multiple systems to manage their operations.
Reporting Functionality: Users have reported that the reporting functionality in Hotelogix is not as robust as they would like, making it difficult to get a clear picture of their hotel's performance.
Customer Support: Some users have expressed frustration with the level of customer support provided by Hotelogix, citing slow response times and unhelpful solutions.
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Has your hotel's software gone up in smoke? If so, Cloudbeds might be the answer to your prayers. Cloudbeds is a hotel management software that has been making waves in the hospitality industry, but what are users saying about it? Cloudbeds receives high praise for its user-friendly interface and intuitive design, making it a breeze for hotel staff to navigate and manage daily operations. The software's comprehensive suite of features, including reservation management, channel management, and guest engagement tools, eliminates the need for multiple disjointed systems. Users particularly appreciate the channel manager's ability to seamlessly connect with over 300 distribution channels, streamlining the booking process and maximizing occupancy rates. Cloudbeds' pricing structure, based on the number of rooms, is lauded for its affordability and scalability, making it accessible to hotels of all sizes. However, some users have noted occasional glitches and a desire for more advanced reporting features. Cloudbeds distinguishes itself from competitors by offering an all-in-one solution that caters to various property types, from small bed and breakfasts to large hotel chains. Its robust functionality, combined with its ease of use and affordability, makes it a compelling choice for hoteliers seeking to optimize operations and enhance guest satisfaction. Cloudbeds is particularly well-suited for independent hotels and boutique properties looking for a comprehensive and cost-effective solution to manage their operations. Its scalability ensures that it can grow alongside a hotel's evolving needs, making it a valuable long-term investment.

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Is Hotelogix the "key" to unlocking your hotel's full potential? User reviews from the past year suggest that Hotelogix is a robust hotel management software, particularly favored by small to mid-sized properties. Users praise its intuitive interface and comprehensive features, covering everything from reservations and guest management to marketing and reporting. For example, the software's ability to integrate with various online travel agents (OTAs) like Booking.com and Expedia helps streamline bookings and maximize occupancy rates. This is a crucial advantage in today's digital age, where online visibility is paramount for success. However, some users have pointed out that the initial setup can be somewhat challenging, and customer support response times could be improved. While Hotelogix offers a wide range of features, some users find that certain functionalities, like reporting, could be more robust and user-friendly. Despite these drawbacks, many users find Hotelogix to be a valuable tool that simplifies hotel operations and enhances guest experiences. Its cloud-based nature allows for accessibility from any device, making it ideal for managers on the go. Ultimately, Hotelogix appears to be a solid choice for independent hotels and small chains seeking a comprehensive and affordable solution to streamline their operations and boost online visibility.

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