Top Flexkeeping Alternatives & Competitors For 2024

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Looking for alternatives to Flexkeeping? Many users crave user-friendly and feature-rich solutions for tasks like Platform Capability, Groups and Allotment Management, and Rate Management. Leveraging crowdsourced data from over 1,000 real Hotel Management Software selection projects based on 400+ capabilities, we present a comparison of Flexkeeping to leading industry alternatives like ThinkReservations, Easy InnKeeping, Resort Data Processing, and HotelKey.

Product Basics

Flexkeeping is a comprehensive software solution designed to streamline hotel housekeeping and enhance staff collaboration. It offers a suite of tools that facilitate task management, real-time communication, and operational efficiency. The platform is particularly well-suited for hotels and hospitality businesses seeking to improve their housekeeping processes and foster better teamwork among staff members. This is achieved through features like automated task assignments, instant messaging, and detailed reporting capabilities.

Key benefits of Flexkeeping include increased productivity, reduced operational costs, and improved guest satisfaction. Popular features encompass digital checklists, maintenance management, and performance analytics. Users often praise its intuitive interface and the significant time savings it provides compared to traditional methods.

Pricing for Flexkeeping varies based on the size of the hotel and specific needs, typically structured on a per-room or per-user basis with monthly or annual payment options. For precise pricing details, it is recommended to contact SelectHub for a tailored quote.

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ThinkReservations is a property management system that helps users save time and increase productivity. It automates and simplifies day-to-day business operations with comprehensive capabilities and reports to make data-driven decisions. Its reporting modules allow users to view reservation statistics, analyze booking pace, calculate taxes and reconcile payments.

Its dynamic booking engine has an intuitive interface to deliver a positive guest experience. The integrated channel manager partners with OTA’s in real time, and automatic rate adjustments drive revenue and increase profits.
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Easy InnKeeping is GraceSoft’s flagship cloud-based property management system. The solution is a popular choice across continents like North America, the Caribbean, South America, Europe, Singapore and Southeast Asia. With a robust reservation calendar, easily control daily and weekly and monthly bookings, users can get an immersive visual display of housekeeping and payment status.

It allows direct guest billing for corporate guests using the advanced package. Create separate company accounts and send invoices directly to the host organization. Users can track purchases, staff time, budgets and inventory through a QuickBooks integration. Easily integrate with secure payment gateways, OTAs and Facebook.
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Resort data processing is a one-stop platform for managing all types of property. Streamline the booking experience with robust, intuitive technology. It works with resorts, vacation rentals, condominiums, motels, boutiques, independent hotels and more. It offers cloud-based and an on-premise option. The integrated booking engine with a built-in CMS makes it easy to book, upsell products and increase revenue.
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Hotel Key is a cloud-based property management system designed to enhance everyday hotel operations. It offers PMS, CRS, RMS and POS integrations with hardware integration, automated STR integration and property administration. Additionally, it can track order management, product management, vendors and purchase management and policy management.

Ease customer experience and enhance satisfaction with robust mobile applications. Facilitate digital check-ins, take orders and provide food services to guests. Manage groups with guided flows and a separate module with corporate rates and billing.
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$1.70
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$69
$500
$4
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Chromebook
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Chromebook
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On-Premise
Mobile
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On-Premise
Mobile
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On-Premise
Mobile
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On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
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Knowledge Base
24/7 Live Support
Email
Phone
Chat
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Knowledge Base
24/7 Live Support
Email
Phone
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24/7 Live Support
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24/7 Live Support

Product Ranking

#70

among all
Hotel Management Software

#11

among all
Hotel Management Software

#76

among all
Hotel Management Software

#78

among all
Hotel Management Software

#45

among all
Hotel Management Software

Find out who the leaders are

Analyst Rating Summary

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77
85
80
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50
83
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81
we're gathering data
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75
91
62
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Groups and Allotment Management
Platform Capability
Rate Management
Channel Management
Housekeeping Management
Platform Capability
Groups and Allotment Management
Reservation and Loyalty Management
Platform Capability
Reservation and Loyalty Management
Groups and Allotment Management
Reservation and Loyalty Management
Platform Capability
Housekeeping Management
Front Desk Management
Groups and Allotment Management
Reservation and Loyalty Management
Platform Capability
Rate Management
Reporting

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Flexkeeping
ThinkReservations
Easy InnKeeping
Resort Data Processing
HotelKey
+ Add Product + Add Product
Channel Management Front Desk Management Groups and Allotment Management Housekeeping Management Platform Capability Rate Management Reporting Reservation and Loyalty Management Revenue Management 50 76 85 37 91 80 74 85 20 83 75 81 77 100 63 78 85 74 83 91 98 94 96 74 72 97 77 81 62 95 77 89 87 86 91 80 0 25 50 75 100
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17%
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38%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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53%
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47%

User Sentiment Summary

Excellent User Sentiment 1 reviews
Excellent User Sentiment 205 reviews
Great User Sentiment 51 reviews
Great User Sentiment 82 reviews
Excellent User Sentiment 109 reviews
100%
of users recommend this product

Flexkeeping has a 'excellent' User Satisfaction Rating of 100% when considering 1 user reviews from 1 recognized software review sites.

99%
of users recommend this product

ThinkReservations has a 'excellent' User Satisfaction Rating of 99% when considering 205 user reviews from 2 recognized software review sites.

86%
of users recommend this product

Easy InnKeeping has a 'great' User Satisfaction Rating of 86% when considering 51 user reviews from 1 recognized software review sites.

81%
of users recommend this product

Resort Data Processing has a 'great' User Satisfaction Rating of 81% when considering 82 user reviews from 2 recognized software review sites.

94%
of users recommend this product

HotelKey has a 'excellent' User Satisfaction Rating of 94% when considering 109 user reviews from 2 recognized software review sites.

n/a
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4.7 (3)
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4.94 (104)
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n/a
4.68 (72)
5.0 (1)
5.0 (101)
4.3 (51)
4.0 (79)
4.8 (37)

Awards

User Favorite Award
User Favorite Award
Platform Capability Award
Front Desk Management Award
Reservation and Loyalty Management Award
User Favorite Award

Synopsis of User Ratings and Reviews

Streamlined Communication: Reduces internal calls and fosters interdepartmental collaboration by providing a centralized platform for task management and messaging.
Increased Efficiency: Automates tasks like room allocation and service requests, allowing staff to focus on guest satisfaction and leading to faster room turnovers.
Improved Guest Experience: Enables prompt resolution of guest requests and maintenance issues, contributing to positive reviews and increased revenue.
Data-Driven Insights: Provides detailed analytics on housekeeping and maintenance operations, allowing for informed decision-making and process optimization.
User-Friendly Interface: Offers an intuitive platform that is easy to navigate and use, even for staff with limited technical expertise.
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Streamlined Operations: ThinkReservations helps to simplify daily tasks through automation, such as guest confirmations and payment processing, allowing your team to focus on providing excellent guest service.
Improved Efficiency: The platform offers tools to manage reservations, housekeeping, and guest communications, which can lead to more efficient operations and potentially reduce staffing costs.
Enhanced Guest Experience: Features like online booking, mobile check-in, and automated messaging contribute to a smoother and more convenient guest experience, potentially leading to higher guest satisfaction and positive reviews.
Data-Driven Insights: ThinkReservations provides reporting and analytics tools that offer valuable insights into your property's performance, enabling you to make informed decisions to optimize revenue and operations.
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Streamlined Operations: Many users appreciate Easy InnKeeping's intuitive design, which simplifies complex tasks like managing bookings, scheduling housekeeping, and tracking guest preferences. This leads to smoother daily operations and improved staff efficiency.
Enhanced Guest Experience: Users frequently highlight the software's ability to personalize guest interactions. For example, the system can track guest preferences, enabling hotels to provide tailored services and amenities, ultimately boosting guest satisfaction and loyalty.
Real-Time Data Insights: Easy InnKeeping provides users with readily accessible performance data, allowing for informed decision-making. Hotel managers can track key metrics like occupancy rates, revenue streams, and guest feedback, enabling them to identify areas for improvement and optimize their business strategies.
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Improved Guest Experience: Resort Data Processing can tailor guest experiences, such as remembering guest preferences for room temperature or offering personalized dining recommendations.
Streamlined Operations: The system can automate tasks like managing room availability, simplifying check-in/check-out processes, and tracking housekeeping schedules, freeing up staff for other tasks.
Data-Driven Insights: Resort Data Processing provides valuable data on guest behavior and preferences, enabling hotels to optimize pricing strategies, marketing campaigns, and staffing decisions.
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Streamlined Operations: Users praise HotelKey for simplifying complex tasks like managing reservations, guest check-in/out, and housekeeping, ultimately saving time and boosting staff efficiency.
Improved Guest Experience: The platform's intuitive design and features like mobile check-in and digital concierge services contribute to a more seamless and enjoyable guest experience, leading to positive reviews and repeat bookings.
Real-time Data Insights: HotelKey provides hoteliers with valuable data on occupancy rates, revenue streams, and guest preferences, enabling data-driven decisions for optimizing pricing, marketing strategies, and overall hotel performance.
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System Delays: Users have reported experiencing delays within the Flexkeeping system, particularly when sending messages, which can hinder real-time communication and task coordination.
Overreliance on Technology: Depending solely on a digital platform like Flexkeeping might pose challenges for staff members who are less tech-savvy or prefer traditional communication methods, potentially leading to a learning curve or resistance to adopting the software fully.
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Limited Customization: Users have expressed frustration with the lack of flexibility in customizing certain features, such as modifying confirmation emails or creating unique packages.
Reporting Limitations: Some users find the reporting capabilities to be somewhat restrictive, making it challenging to extract specific data or generate custom reports tailored to their needs.
Integrations: While ThinkReservations offers some integrations, users have noted that it may not seamlessly integrate with all the tools and systems they use, potentially leading to workflow disruptions.
Usability Concerns: A segment of users have mentioned that the interface can feel a bit clunky or outdated at times, impacting the overall user experience.
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Limited Customization: Users express frustration over the inability to tailor the software to their specific needs, particularly in areas like reporting and user roles.
Occasional Bugs and Glitches: Some users report encountering occasional software bugs and glitches that disrupt their workflow, such as issues with payment processing and reservation management.
Customer Support Concerns: A few users have mentioned difficulties reaching customer support or experiencing delays in getting issues resolved, leading to frustration and downtime.
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Difficult to Use: Users have reported the system to be unintuitive and difficult to navigate, leading to frustration and wasted time.
Limited Reporting Functionality: Some users have expressed dissatisfaction with the limited reporting options available, making it challenging to extract meaningful insights from their data.
Lack of Integration Options: The lack of seamless integration with other commonly used hotel management software can create data silos and hinder operational efficiency.
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Limited Integrations: HotelKey doesn't integrate well with other hotel management systems, making it difficult to manage all aspects of the business from one central platform.
Reporting Deficiencies: Users have reported that the reporting features are not robust enough to provide detailed insights into hotel performance.
Customer Support Concerns: Some users have expressed frustration with the responsiveness and effectiveness of HotelKey's customer support team.
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Does Flexkeeping truly "flex" in hotel operations, or does it leave users feeling stiff? User reviews from the past year paint a largely positive picture of Flexkeeping, highlighting its efficacy in streamlining hotel operations. Users rave about its user-friendly interface, which even tech-averse staff members find easy to navigate. This ease of use is crucial, as it allows for quick adoption and minimizes training time. Another major strength is its seamless communication capabilities, enabling real-time updates and task delegation between departments. For instance, housekeeping can instantly notify maintenance about a leaky faucet, eliminating delays and potential guest complaints. However, some users have pointed out occasional system delays, particularly with message delivery, which can hinder communication flow. Despite these hiccups, Flexkeeping's strengths in user-friendliness, communication, and integration with PMS systems make it a powerful tool for hoteliers. Its ability to centralize and automate tasks, such as room inspections and maintenance requests, significantly reduces the reliance on paper trails and phone calls, leading to improved efficiency and guest satisfaction. Flexkeeping is best suited for hotels of all sizes looking to ditch outdated practices and embrace digital transformation. Its comprehensive features cater to various departments, from housekeeping and maintenance to the front desk, making it a valuable asset for any hotel aiming to optimize operations, enhance communication, and ultimately, elevate the guest experience.

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ThinkReservations has garnered a mixed bag of feedback over the past year. Users appreciate its robust features, particularly its channel management capabilities, which streamline the process of managing bookings across various platforms like Booking.com and Expedia. The software's comprehensive reporting tools also receive praise for providing valuable insights into business performance. However, several users express frustration with the platform's clunky interface and steep learning curve, finding it cumbersome to navigate and master. ThinkReservations' pricing structure, which involves add-on modules for certain features, also draws criticism for being expensive compared to competitors who offer more inclusive packages. ThinkReservations distinguishes itself with its strong focus on independent properties and its commitment to data security, appealing to hoteliers who prioritize these aspects. The platform's direct booking capabilities and integration with local payment gateways further enhance its suitability for independent hotels. However, its limitations in handling complex group bookings and its lack of certain advanced marketing features might deter larger hotel chains or those with extensive marketing needs. In conclusion, ThinkReservations seems like a good fit for independent boutique hotels and B&Bs seeking a reliable and secure solution with robust channel management and reporting capabilities. However, properties requiring a user-friendly interface, advanced marketing tools, or extensive group booking functionality might want to explore other options. Keep in mind that the software landscape is constantly evolving, so it's always a good idea to check for the latest updates and reviews before making a decision.

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Is Easy InnKeeping truly an "easy" solution for hoteliers, or will it leave you feeling like you're stuck in the lobby? Recent user reviews suggest Easy InnKeeping is a breath of fresh air for smaller lodging businesses like bed and breakfasts and inns with under 100 rooms. Users rave about the platform's user-friendliness, highlighting its intuitive design and ease of setup, even for those who aren't tech-savvy. A standout feature is the ability to customize extra person rates for adults and children, something many competitors lack. Users also appreciate the robust customer support and reliable uptime. However, some users point out that the software can be sluggish at times and requires a stable internet connection. While Easy InnKeeping boasts a channel management feature, some users have reported issues with data syncing correctly from platforms like Expedia. Overall, Easy InnKeeping seems to be a good fit for smaller lodging businesses seeking an affordable and user-friendly solution, but larger hotels with more complex needs might need to look elsewhere.

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User reviews suggest Resort Data Processing is a powerful tool for managing a variety of hotel tasks, but its learning curve can be steep and its performance can be sluggish at times. Users praise its robust features and affordability, particularly compared to competitors like Easy InnKeeping and Frontdesk Anywhere. However, some users find the software's interface to be less intuitive than desired, requiring more time to become proficient. For example, one user noted the extensive customization options for reports, confirmations, and folios, but also mentioned the initial setup and configuration felt cumbersome. This suggests Resort Data Processing is best suited for hotels with dedicated staff who can invest the time to learn the system's intricacies. Smaller hotels with limited staff or those seeking a more plug-and-play solution might find other options more user-friendly. Overall, Resort Data Processing offers a comprehensive suite of features at a competitive price, but potential users should be prepared for a learning curve.

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Is HotelKey the 'key' to unlocking success in the hospitality industry? User reviews from the past year suggest it might be, but with some caveats. Many users praise HotelKey for its user-friendly interface, particularly highlighting its intuitive design that makes it easy for staff to learn and use quickly. This is especially important in the fast-paced hospitality environment where time is of the essence. Several users also appreciate the software's robust reporting features, which provide valuable insights into hotel performance and help identify areas for improvement. However, some users have expressed frustration with occasional software glitches and limited customer support responsiveness. Compared to competitors like Cloudbeds and Guesty, HotelKey is often lauded for its affordability, making it an attractive option for smaller hotels or those with tighter budgets. Its focus on core hotel management features, without unnecessary bells and whistles, is also seen as a strength by some users who prefer a streamlined and efficient system. However, this can also be a drawback for larger hotels or those requiring more advanced features, such as revenue management or guest engagement tools. Overall, HotelKey seems best suited for small to medium-sized hotels that prioritize ease of use, affordability, and efficient core functionality over a wider range of advanced features.

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