InnRoad vs Hotelogix

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Our analysts compared InnRoad vs Hotelogix based on data from our 400+ point analysis of Hotel Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

innRoad is a cloud-based property management system that is designed to meet hospitality industry requirements. It lets users create and manage reservations through mobile devices. It helps prioritize and assign housekeeping tasks to staff members based on guest arrival time. It empowers users to connect with leading online travel agents to sync rates and mitigate overbooking risks. Some of its modules include detailed reporting, multi-currency capabilities, surge alerts and more.

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Hotelogix is a cloud-based property management solution designed to automate business operations, increase occupancy and maximize revenue. It ensures real-time information flow between various departments. It controls business operations and processes from a central dashboard.

Its mobile-optimized web booking engine allows visitors to book rooms from their smartphones or tablets. It provides a personalized guest experience and empowers them to manage bookings, make reservations and payments, and send special requests for their stays.
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$150 Monthly
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Tailored to your specific needs
$3.99/Room, Monthly
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Tailored to your specific needs
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Windows
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Android
Chromebook
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Cloud
On-Premise
Mobile
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On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Live Online
Videos
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Email
Phone
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FAQ
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Knowledge Base
24/7 Live Support
Email
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24/7 Live Support

Product Insights

  • Streamlined Operations: InnRoad simplifies complex hotel management tasks, allowing staff to focus on delivering exceptional guest experiences rather than getting bogged down in administrative duties.
  • Increased Revenue: By optimizing room rates and availability across multiple channels, InnRoad helps hotels maximize their earning potential without risking overbookings.
  • Real-Time Data Access: InnRoad provides instant access to critical data, enabling hotel managers to make informed decisions quickly, based on the latest information.
  • Enhanced Guest Satisfaction: With features that streamline the check-in process and personalize guest interactions, InnRoad plays a crucial role in improving overall guest satisfaction and loyalty.
  • Cost Efficiency: By automating routine tasks and optimizing resource allocation, InnRoad helps reduce operational costs, contributing to a healthier bottom line for hotels.
  • Centralized Control: InnRoad's centralized platform allows for the management of multiple properties from a single dashboard, making it easier for hotel groups to maintain consistency and quality across locations.
  • Improved Online Presence: Through seamless integration with online travel agencies and booking platforms, InnRoad enhances a hotel's visibility and attractiveness to potential guests.
  • Customizable Reports: InnRoad offers a wide range of customizable reporting tools, giving hotels the insights they need to track performance and identify areas for improvement.
  • Scalability: Whether managing a small boutique hotel or a large resort, InnRoad's flexible system scales to meet the needs of any size property, supporting growth without the need for significant additional investment.
  • Compliance and Security: InnRoad ensures that hotels comply with industry regulations and standards, while also providing robust security measures to protect sensitive guest and operational data.
  • 24/7 Support: InnRoad offers round-the-clock customer support, ensuring that any issues can be quickly addressed, minimizing downtime and disruption to hotel operations.
  • Integration Capabilities: With the ability to integrate with a wide range of third-party systems and services, InnRoad allows hotels to create a tech ecosystem that meets their unique needs.
  • Mobile Accessibility: InnRoad's mobile-friendly design ensures that hotel managers and staff can access the system on the go, providing flexibility and ensuring they can respond to needs in real-time.
  • Environmental Sustainability: By promoting paperless operations and more efficient resource management, InnRoad supports hotels in their efforts to reduce their environmental footprint.
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  • Consolidate Diverse Workflows: Gain centralized control over multi-property portfolios. Simplify operations by unifying marketing, booking, property management and reporting workflows in a single platform. 
  • Reach More Travelers: Target a global audience by marketing portfolio across multiple OTAs, ILS and GDS. Eliminate double entries by automating information syncing across all channels. 
  • Accept Direct Bookings: Avoid third-party booking commission and fees by using a native reservation engine to accept direct bookings from personal websites. 
  • Go Mobile: Manage operations on the go with a mobile app. Supports check-ins, check-outs, housekeeping operations, POS connections, chat portals and more. 
  • Enhance Decisions Making: Provides more than 100 report templates for tracking finances, housekeeping, occupancy, revenue, reservations, engagement and more. Export reports in PDF, CSV and Excel formats with a few clicks. 
  • Streamline Housekeeping: Track room statuses in a tabular format, assign tasks and execute maintenance processes across units using the housekeeping module with point and click controls. 
  • Improve Brand Reputation: Automate review collections from recently checked-out guests through partnerships with TripAdvisor and Review Express. Respond to feedback on a timely basis and showcase reviews on property listings to drive new bookings. 
  • Efficient Team Management: Onboard and train team members using an AI-powered coaching engine that provides module-wise tutorials and on-screen user manuals. 
  • Ensure Security: Prevent data loss and cyberattacks to ensure a secure payment environment with a PCI DSS compliant platform. Every interaction is TLS/SSL encrypted, and accessing the platform requires multi-factor authentication. 
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  • Property Management: Manage reservations and update inventory and rates from a single location. Coordinate housekeeping tasks by prioritizing and assigning duties to staff. 
  • Guest Handling: Ensure an effortless booking experience with quick booking confirmations, multi-room and group reservations and a mobile-friendly application. Attract more direct bookings by guaranteeing the best rates on the website. Enhance guest stays by upscaling services and products.  
  • Booking Channel: Connect with top-rated OTA’s like Expedia, Airbnb, Tripadvisor and Booking.com and manage them efficiently by customizing rates and dates from a single place to prevent overbooking. Sync all bookings automatically. 
  • Revenue Management: Customize occupancy and revenue goals and access real-time predictive analytics. Monitor daily, weekly and monthly goals and compare them with previous years’ performances.
  • Surge Alerts: Prevent double occupancy and overbooking and ensure maximum revenue by leveraging surge alerts. Update rates and inventory for dates during maximum occupancy.
  • Secure Payments: It is PCI-DSS and GDPR compliant with end-to-end encryption and helps process credit card payments safely. With negotiated processing charges and a centralized payment dashboard, manage expenses, chargebacks and deposits.
  • Analytics: Generate reports such as net sales, room forecasting and daily flash using its reporting capabilities. Track highest performing booking channels. The demand management feature aids in analyzing performances and tracking the average daily rate (ADR).  
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  • Front-Desk Operations: Use a centralized dashboard to manage multiple bookings and room distribution and check-in and check-out guests. Send confirmation emails, follow-up for pending deposits and improve staff coordination. 
  • Housekeeping: Update room status and schedule cleaning, maintenance and repairs. Assign tasks to staff individually and track activity. 
  • Channel Manager: Integrate with OTAs to optimize room occupancy. Synchronize bookings across all channels to prevent double bookings. 
  • Booking Engine: Enable and track direct bookings through the hotel website. Accept online payments and provide add-on services. 
  • Insights: Generate daily, weekly, monthly and annual reports. Analyze the property’s current and past performance and predict market demand, occupancy and season trends. 
  • Integrations: Connect with the global distribution system, web booking engine widgets, email marketing and metasearch, social reviews and online reputation, finance and accounting and more. 
  • Point-of-Sale: Maximize revenue by leveraging the POS module. Get automatic updates on the front desk dashboard in real time. 
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Product Ranking

#12

among all
Hotel Management Software

#57

among all
Hotel Management Software

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Analyst Rating Summary

73
86
67
83
75
83
95
98
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Rate Management
Groups and Allotment Management
Platform Capability
Platform Capability
Groups and Allotment Management
Reservation and Loyalty Management
Reporting

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

InnRoad
Hotelogix
+ Add Product + Add Product
Channel Management Front Desk Management Groups And Allotment Management Housekeeping Management Platform Capability Rate Management Reporting Reservation And Loyalty Management Revenue Management 67 75 95 70 89 98 73 75 80 83 83 98 60 100 80 89 93 80 0 25 50 75 100
67%
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33%
83%
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17%
77%
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23%
85%
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15%
100%
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100%
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60%
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40%
60%
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40%
89%
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11%
100%
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100%
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75%
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25%
78%
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22%
89%
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11%
76%
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24%
92%
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8%
80%
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20%
80%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

33%
0%
67%
73%
0%
27%

User Sentiment Summary

Excellent User Sentiment 417 reviews
Great User Sentiment 396 reviews
90%
of users recommend this product

InnRoad has a 'excellent' User Satisfaction Rating of 90% when considering 417 user reviews from 3 recognized software review sites.

87%
of users recommend this product

Hotelogix has a 'great' User Satisfaction Rating of 87% when considering 396 user reviews from 4 recognized software review sites.

n/a
4.4 (7)
2.5 (2)
4.9 (4)
4.51 (218)
4.39 (224)
4.5 (197)
4.3 (161)

Awards

InnRoad stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

SelectHub research analysts have evaluated Hotelogix and concluded it earns best-in-class honors for Platform Capability.

Platform Capability Award

Synopsis of User Ratings and Reviews

Streamlined Operations: InnRoad offers a comprehensive suite of tools that can be used to manage all aspects of a hotel's operations, from reservations and housekeeping to accounting and reporting. This can help to save time and improve efficiency.
Improved Guest Experience: The platform includes features that can help hotels to provide a better guest experience, such as online booking, mobile check-in, and guest messaging. This can lead to increased guest satisfaction and loyalty.
Increased Revenue: InnRoad can help hotels to increase revenue by providing tools for managing rates and inventory, as well as by offering integrations with online travel agencies (OTAs). This can help hotels to attract more guests and generate more bookings.
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Streamlined Operations: Users praise Hotelogix for simplifying tasks like managing bookings, tracking guest preferences, and automating billing, which frees up staff to focus on guest satisfaction.
Intuitive Interface: Hotelogix is lauded for its user-friendly design, making it easy for staff to learn and use, even those with limited technical expertise. This reduces training time and increases efficiency.
Boosted Revenue: Users report that Hotelogix helps them optimize pricing, manage multiple distribution channels, and reduce booking errors, ultimately leading to increased revenue.
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Limited Functionality: InnRoad may not be suitable for larger hotels or those with complex needs due to its limitations in features and integrations.
Usability Challenges: Users have reported that the software can be difficult to navigate and use, with a steep learning curve and a lack of intuitive design.
Customer Support Issues: Some users have expressed dissatisfaction with the level of customer support provided by InnRoad, citing slow response times and unhelpful support staff.
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Limited Integrations: Hotelogix has limited integration options with other software, which can be a major drawback for hotels that rely on multiple systems to manage their operations.
Reporting Functionality: Users have reported that the reporting functionality in Hotelogix is not as robust as they would like, making it difficult to get a clear picture of their hotel's performance.
Customer Support: Some users have expressed frustration with the level of customer support provided by Hotelogix, citing slow response times and unhelpful solutions.
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InnRoad has garnered a mixed bag of feedback from its users over the past year. Some hoteliers sing its praises for its user-friendly interface and its ability to streamline hotel management tasks, leading to improved efficiency. On the flip side, others point out its hefty price tag and the absence of certain features as drawbacks. A recurring theme in positive reviews is the software's comprehensive reservation system, which seamlessly integrates with a hotel's website and automates connections with third-party booking platforms, minimizing the risk of overbooking or double-booking. Users also appreciate the ability to create packages and bundles with varying rate structures, catering to different guest preferences. However, some users find the interface, which relies heavily on small icons with minimal text, to have a steep learning curve initially. Despite this, the overall consensus is that InnRoad is a reliable and robust software solution for hotels seeking to enhance their operational efficiency. It's particularly well-suited for establishments that handle a high volume of bookings and require a system that can automate tasks and reduce manual errors.

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Is Hotelogix the "key" to unlocking your hotel's full potential? User reviews from the past year suggest that Hotelogix is a robust hotel management software, particularly favored by small to mid-sized properties. Users praise its intuitive interface and comprehensive features, covering everything from reservations and guest management to marketing and reporting. For example, the software's ability to integrate with various online travel agents (OTAs) like Booking.com and Expedia helps streamline bookings and maximize occupancy rates. This is a crucial advantage in today's digital age, where online visibility is paramount for success. However, some users have pointed out that the initial setup can be somewhat challenging, and customer support response times could be improved. While Hotelogix offers a wide range of features, some users find that certain functionalities, like reporting, could be more robust and user-friendly. Despite these drawbacks, many users find Hotelogix to be a valuable tool that simplifies hotel operations and enhances guest experiences. Its cloud-based nature allows for accessibility from any device, making it ideal for managers on the go. Ultimately, Hotelogix appears to be a solid choice for independent hotels and small chains seeking a comprehensive and affordable solution to streamline their operations and boost online visibility.

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