Our analysts compared SkyTouch vs Resort Data Processing based on data from our 400+ point analysis of Hotel Management Software, user reviews and our own crowdsourced data from our free software selection platform.
Analyst Rating
User Sentiment
among all Hotel Management Software
SkyTouch has a 'great' User Satisfaction Rating of 86% when considering 197 user reviews from 3 recognized software review sites.
Resort Data Processing has a 'great' User Satisfaction Rating of 81% when considering 82 user reviews from 2 recognized software review sites.
SelectHub research analysts have evaluated SkyTouch and concluded it earns best-in-class honors for Channel Management and Groups and Allotment Management.
SelectHub research analysts have evaluated Resort Data Processing and concluded it earns best-in-class honors for Front Desk Management and Reservation and Loyalty Management.
Is SkyTouch the software solution that will make your hotel business soar to new heights? Recent user reviews from the past year suggest that while SkyTouch offers a solid foundation for managing day-to-day hotel operations, it may not be the most innovative or feature-rich option available. Users appreciate its user-friendly interface and reliable customer support, finding it easier to navigate than more complex systems like Opera. However, some users have expressed frustration with the software's limitations, particularly in areas like reporting and customization. For example, generating detailed reports for analyzing revenue trends or guest demographics can be cumbersome, and tailoring the software to specific hotel needs may require significant workarounds. These limitations make SkyTouch a suitable choice for smaller, independent hotels that prioritize ease of use and affordability over advanced features. Larger hotels or chains with more complex operational requirements might find SkyTouch's capabilities too restrictive. Ultimately, SkyTouch provides a decent starting point for managing a hotel, but it may not be the "sky's the limit" solution for businesses seeking cutting-edge technology and comprehensive functionality.
User reviews suggest Resort Data Processing is a powerful tool for managing a variety of hotel tasks, but its learning curve can be steep and its performance can be sluggish at times. Users praise its robust features and affordability, particularly compared to competitors like Easy InnKeeping and Frontdesk Anywhere. However, some users find the software's interface to be less intuitive than desired, requiring more time to become proficient. For example, one user noted the extensive customization options for reports, confirmations, and folios, but also mentioned the initial setup and configuration felt cumbersome. This suggests Resort Data Processing is best suited for hotels with dedicated staff who can invest the time to learn the system's intricacies. Smaller hotels with limited staff or those seeking a more plug-and-play solution might find other options more user-friendly. Overall, Resort Data Processing offers a comprehensive suite of features at a competitive price, but potential users should be prepared for a learning curve.
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