Cisco Duo vs EmpowerID

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Our analysts compared Cisco Duo vs EmpowerID based on data from our 400+ point analysis of IAM Software, user reviews and our own crowdsourced data from our free software selection platform.

Cisco Duo Software Tool
EmpowerID Software Tool

Product Basics

Cisco Duo is a robust software solution designed to manage identity security tasks, including multi-factor authentication (MFA), single sign-on (SSO), and device trust. It is particularly well-suited for organizations across various industries such as healthcare, finance, and education, where securing sensitive information is paramount. The software's unique benefits include ease of deployment, user-friendly interface, and comprehensive security features that ensure only trusted users and devices can access critical applications.

Popular features of Cisco Duo include adaptive authentication, which adjusts security measures based on user behavior, and detailed reporting capabilities that provide insights into access patterns and potential security threats. Compared to similar products, users often highlight its seamless integration with existing systems and the high level of customer support. Pricing details can vary based on the specific needs and scale of the organization, so it is recommended to contact SelectHub for a tailored quote.

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EmpowerID is a comprehensive Identity and Access Management (IAM) software designed to streamline and secure the management of digital identities and access permissions. It is particularly well-suited for large enterprises and organizations with complex IT environments due to its robust capabilities in automating user provisioning, role-based access control, and compliance reporting. The software offers significant benefits, including enhanced security, improved operational efficiency, and reduced administrative overhead. Popular features of EmpowerID include single sign-on (SSO), multi-factor authentication (MFA), and detailed audit trails. Users appreciate its intuitive interface and the flexibility it provides in integrating with various applications and systems. Compared to similar products, EmpowerID is often praised for its scalability and comprehensive feature set, although some users note that the initial setup can be complex. Pricing for EmpowerID is typically customized based on the specific needs and scale of the organization. For detailed pricing information, it is recommended to contact SelectHub for a tailored quote.
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Product Insights

  • Enhanced Security: Cisco Duo provides multi-factor authentication (MFA), significantly reducing the risk of unauthorized access to sensitive information.
  • Ease of Use: The intuitive interface ensures that both IT administrators and end-users can navigate and utilize the platform with minimal training.
  • Scalability: Cisco Duo can easily scale to accommodate growing businesses, supporting thousands of users without compromising performance.
  • Compliance Support: Helps organizations meet regulatory requirements such as GDPR, HIPAA, and PCI-DSS by providing robust security measures.
  • Seamless Integration: Integrates effortlessly with a wide range of applications and services, including cloud-based and on-premises solutions.
  • Real-Time Monitoring: Offers real-time monitoring and reporting, enabling quick identification and response to potential security threats.
  • Reduced Operational Costs: By preventing security breaches, Cisco Duo helps avoid the financial and reputational costs associated with data loss.
  • User-Friendly Authentication: Provides various authentication methods such as push notifications, SMS, and phone calls, catering to different user preferences.
  • Device Health Checks: Ensures that only secure and compliant devices can access corporate resources, enhancing overall security posture.
  • Adaptive Policies: Allows the creation of adaptive access policies based on user roles, locations, and device health, ensuring tailored security measures.
  • Improved Productivity: Minimizes downtime and disruptions by providing a reliable and secure authentication process, allowing employees to focus on their tasks.
  • Comprehensive Support: Offers extensive documentation and customer support, ensuring that any issues can be resolved promptly and efficiently.
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  • Enhanced Security: EmpowerID provides robust access controls and multi-factor authentication, reducing the risk of unauthorized access and data breaches.
  • Operational Efficiency: Automates repetitive IAM tasks such as user provisioning and de-provisioning, freeing up IT staff to focus on strategic initiatives.
  • Compliance Assurance: Helps organizations meet regulatory requirements by maintaining detailed audit logs and ensuring proper access governance.
  • Scalability: Easily adapts to growing business needs, supporting a large number of users and applications without compromising performance.
  • Improved User Experience: Streamlines access requests and approvals, making it easier for employees to get the resources they need quickly.
  • Cost Savings: Reduces the need for manual intervention and minimizes the risk of costly security incidents, leading to significant cost reductions over time.
  • Centralized Management: Provides a single platform for managing identities across multiple systems and applications, simplifying administration.
  • Role-Based Access Control: Ensures users have appropriate access based on their roles, reducing the risk of excessive permissions.
  • Integration Capabilities: Seamlessly integrates with existing IT infrastructure, including cloud and on-premises applications, enhancing overall system interoperability.
  • Real-Time Monitoring: Offers real-time visibility into user activities and access patterns, enabling proactive threat detection and response.
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  • Multi-Factor Authentication (MFA): Enhances security by requiring multiple forms of verification before granting access.
  • Single Sign-On (SSO): Simplifies user access by allowing one set of credentials to access multiple applications.
  • Device Trust: Ensures that only secure, trusted devices can access your applications, reducing the risk of breaches.
  • Adaptive Authentication: Adjusts security requirements based on user behavior and context, providing a balance between security and usability.
  • Endpoint Visibility: Provides detailed insights into the devices accessing your network, helping to identify potential security risks.
  • Policy and Control: Allows administrators to set granular access policies based on user roles, locations, and device security posture.
  • Secure Remote Access: Facilitates secure access to corporate resources for remote workers without the need for a VPN.
  • Risk-Based Authentication: Evaluates the risk level of each login attempt and applies appropriate security measures.
  • Integration with Existing Systems: Seamlessly integrates with a wide range of applications and services, including cloud and on-premises solutions.
  • User Self-Service Portal: Empowers users to manage their own authentication devices and settings, reducing the burden on IT support.
  • Comprehensive Reporting: Offers detailed reports and analytics on authentication events, helping to monitor and audit security practices.
  • Push Notifications: Provides a convenient and secure way for users to approve authentication requests via their mobile devices.
  • Biometric Authentication: Supports fingerprint and facial recognition for an additional layer of security.
  • Offline Access: Allows users to authenticate even when they are not connected to the internet, ensuring continuous access.
  • Customizable Branding: Enables organizations to tailor the Duo interface to match their corporate branding.
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  • Role-Based Access Control (RBAC): Empowers administrators to assign permissions based on user roles, ensuring streamlined and secure access management.
  • Single Sign-On (SSO): Provides a unified login experience across multiple applications, reducing the need for multiple passwords and enhancing user convenience.
  • Multi-Factor Authentication (MFA): Adds an extra layer of security by requiring multiple forms of verification before granting access.
  • Identity Lifecycle Management: Automates the creation, updating, and deactivation of user accounts, ensuring that access rights are always up-to-date.
  • Self-Service Password Reset: Allows users to reset their passwords without IT intervention, reducing helpdesk workload and improving user productivity.
  • Access Request and Approval Workflow: Facilitates a structured process for users to request access to resources, with built-in approval workflows to ensure compliance.
  • Audit and Compliance Reporting: Generates detailed reports on user activities and access rights, aiding in compliance with regulatory requirements.
  • Delegated Administration: Enables the distribution of administrative tasks to designated users, improving efficiency and reducing the burden on central IT teams.
  • Integration with Cloud and On-Premises Systems: Seamlessly connects with various cloud services and on-premises applications, providing a unified identity management solution.
  • Adaptive Authentication: Adjusts authentication requirements based on the context of the access request, such as location or device, enhancing security without compromising user experience.
  • Privileged Access Management (PAM): Controls and monitors access to critical systems and data by privileged users, reducing the risk of insider threats.
  • Directory Synchronization: Keeps user information consistent across multiple directories, ensuring accurate and up-to-date identity data.
  • Customizable User Interface: Offers a flexible and intuitive interface that can be tailored to meet the specific needs of different user groups.
  • API and SDK Support: Provides robust APIs and software development kits for integrating EmpowerID with other systems and customizing its functionality.
  • Policy-Based Access Control (PBAC): Allows for fine-grained access control based on policies, enabling more precise management of user permissions.
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Product Ranking

#7

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IAM Software

#34

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Identity Lifecycle Management Password Management Platform Capabilities Privileged Access Management Reporting User Authentication And Access Management 98 95 96 50 95 87 0 25 50 75 100
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User Sentiment Summary

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Great User Sentiment 39 reviews
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84%
of users recommend this product

EmpowerID has a 'great' User Satisfaction Rating of 84% when considering 39 user reviews from 2 recognized software review sites.

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Synopsis of User Ratings and Reviews

Strong Security: Cisco Duo is praised for its robust security features, including multi-factor authentication (MFA) and adaptive authentication. This multi-layered approach helps verify user identities and protect against unauthorized access.
Positive User Experience: Users appreciate the platform's ease of use and intuitive interface, making the authentication process straightforward. Cisco Duo offers various authentication methods, such as push notifications, phone calls, and passcodes, allowing users to choose the most convenient option for them.
Seamless Integration: Cisco Duo integrates smoothly with existing IT infrastructures, including popular platforms like Microsoft Active Directory, Google Workspace, and various VPNs. This compatibility ensures businesses can enhance security without disrupting their current workflows or systems.
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User-Friendly: EmpowerID is known for its intuitive interface, simplifying complex tasks like managing user access and permissions, making it easy for both administrators and everyday users.
Streamlined Processes: The platform excels at workflow automation, simplifying repetitive tasks such as user provisioning and deprovisioning, saving time and reducing errors.
Adaptable to Your Needs: EmpowerID scales to fit businesses of all sizes and industries, making it a versatile solution for diverse organizational structures.
Strong Support System: Users consistently report positive experiences with EmpowerID's customer support, praising their quick response times and helpful problem-solving skills.
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Customer Support Concerns: Some users have reported a decrease in customer support quality following Cisco's acquisition of Duo.
Device-Dependent Authentication: Relying on devices for authentication can be limiting, particularly in workplaces with varying device policies or employees who frequently use personal devices for work.
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Limited Directory Support: EmpowerID only supports a single directory, potentially posing challenges for organizations with complex enterprise architectures requiring multiple directories.
Support Concerns: Some users have reported difficulties in receiving consistent and reliable support from EmpowerID, indicating potential areas for improvement in their customer support services.
Security Protocol Limitations: EmpowerID may lack certain international security and availability protocols, raising concerns about its security posture compared to competitors like RSA, Okta, and SailPoint.
User Interface: The user interface has been criticized for its outdated design and lack of intuitive features like drag-and-drop functionality, which some users find less user-friendly.
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Is Cisco Duo the dynamic duo of identity security, or does it leave users singing the authentication blues? User reviews from the past year reveal a product that, while generally well-regarded, has a few sour notes. Cisco Duo shines brightest in its multi-factor authentication (MFA) capabilities and user-friendly interface. Users rave about the smooth integration with platforms like Azure Active Directory and AWS, making it a breeze to manage access across a sprawling digital landscape. The mobile app, with its push notifications for swift verification, earns consistent praise. One user, a Solutions Architect, highlighted the ease of deployment and onboarding as a major plus. Think of it like this: Duo is the seasoned orchestra conductor, effortlessly coordinating various instruments (your applications and devices) to create a harmonious and secure symphony of access. However, no orchestra is without its occasional off-key note. Some users have pointed out the need for improved compatibility with other vendors and a more robust Smart Licensing system. A few have also voiced concerns about privacy, a valid consideration in today's data-driven world. While Duo offers a free trial and tiered subscription plans, some users find the pricing less than harmonious compared to competitors like Okta. Overall, Cisco Duo emerges as a strong contender in the identity security arena, best suited for organizations seeking robust MFA, a user-friendly experience, and seamless integration with popular platforms. While a few areas could benefit from fine-tuning, Duo's strengths resonate strongly with users, making it a reliable choice for bolstering security posture.

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Does EmpowerID live up to its name, empowering businesses to manage identities effectively? Recent user reviews suggest a mixed bag. While EmpowerID is praised for its user-friendly interface and comprehensive features, some users have expressed concerns about its support and security compared to competitors like RSA, Okta, and Sailpoint. Users rave about EmpowerID's intuitive design, making complex tasks like managing identities, roles, and permissions a breeze. The platform's robust workflow automation, particularly for onboarding and offboarding employees, is a major win for many. One user even described the experience as "awesome!!!" due to its simplicity. However, some users find the integration process initially challenging and desire more robust security compliance features. EmpowerID's strength lies in its all-in-one approach, offering a scalable solution suitable for various industries and business sizes. Its extensive list of connectors, including market leaders like Azure and SAP, makes it a versatile choice. However, the sentiment around its support is not universally positive, with some users finding it inconsistent. Overall, EmpowerID seems best suited for organizations prioritizing ease of use and comprehensive features over top-notch security, particularly those who can leverage its extensive integration capabilities and are prepared to navigate potential support hurdles.

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