Idaptive vs Optimal IdM

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Our analysts compared Idaptive vs Optimal IdM based on data from our 400+ point analysis of IAM Software, user reviews and our own crowdsourced data from our free software selection platform.

Idaptive Software Tool

Product Basics

CyberArk Idaptive is a modern identity platform that helps its users secure access throughout their organization. It allows businesses to manage identities through a comprehensive AI-based, security-first approach that mitigates risks through zero-trust and least-privileged access principles.

It unifies adaptive multi-factor authentication, single sign-on, provisioning and lifecycle management and endpoint and mobile security into an integrated platform to safeguard cloud and on-premises apps, endpoints, VPNs and other critical resources.
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Optimal IdM offers a comprehensive Identity and Access Management (IAM) solution designed to streamline and secure user authentication, authorization, and identity governance. This software is particularly well-suited for medium to large enterprises that require robust security measures and efficient management of user identities across various systems and applications. The platform's key benefits include enhanced security, improved compliance with regulatory standards, and simplified user lifecycle management.

Popular features of Optimal IdM include single sign-on (SSO), multi-factor authentication (MFA), and detailed audit reporting. These features help organizations reduce the risk of unauthorized access and ensure that only the right individuals have access to sensitive information. Users have praised the software for its intuitive interface and reliable performance, noting that it effectively addresses complex IAM needs.

Pricing for Optimal IdM varies based on the specific requirements and scale of deployment, typically involving a per-user or per-device model with options for annual or monthly payments. For precise pricing details, it is recommended to contact SelectHub for a tailored quote based on individual organizational needs.

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$2/User, Monthly
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Product Assistance

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Product Insights

  • Reduces risk: Offers strong authentication methods, adaptive access control and fine-grain access management throughout the employee lifecycle to minimize the risk of security breaches due to weak or compromised credentials. 
  • Enhances User Experience: Provides a customizable user portal and contextual authentication policies to end-users for secure, frictionless and user-friendly access to corporate resources. Simplifies governance through central user access monitoring across all apps. 
  • Self-Service Capabilities: Provides self-service tools and automated access provisioning workflows to decrease the volume of access-related help-desk calls and tickets and expedite the adoption of approved corporate applications. 
  • Increases Productivity: Simplifies app access with a single, convenient portal and provides one-click access to users’ resources. Improves collaboration with partners by providing easy access to applications according to their processes and policies. 
  • Improves Compliance: Improves compliance by fulfilling data access requirements and gaining visibility into access events through out-of-the-box reports. 
  • Manage Users: Manage unlimited endpoints and users created directly in the Cloud Directory or sources from the third-party cloud, on-premises or HRIS directories. Provides calls to create, modify, delete users or retrieve current users’ information through cloud user management API. 
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  • Enhanced Security: Optimal IdM provides robust security measures, including multi-factor authentication and role-based access control, to protect sensitive data and reduce the risk of breaches.
  • Streamlined User Management: The software simplifies user provisioning and de-provisioning, ensuring that employees have the right access at the right time, which enhances operational efficiency.
  • Compliance Assurance: Optimal IdM helps organizations meet regulatory requirements such as GDPR and HIPAA by providing detailed audit trails and ensuring data privacy.
  • Improved User Experience: With single sign-on (SSO) capabilities, users can access multiple applications with one set of credentials, reducing password fatigue and improving productivity.
  • Scalability: The solution is designed to grow with your organization, easily accommodating an increasing number of users and applications without compromising performance.
  • Cost Efficiency: By automating identity and access management tasks, Optimal IdM reduces the need for manual intervention, lowering operational costs and freeing up IT resources for other projects.
  • Customizable Solutions: The platform offers flexible deployment options and can be tailored to meet the specific needs of different industries, ensuring a perfect fit for your organization.
  • Enhanced Collaboration: By providing secure access to external partners and contractors, Optimal IdM facilitates better collaboration while maintaining control over sensitive information.
  • Reduced Risk of Insider Threats: With detailed monitoring and reporting capabilities, the software helps detect and mitigate potential insider threats, safeguarding your organization from internal risks.
  • Seamless Integration: Optimal IdM integrates smoothly with existing IT infrastructure and a wide range of applications, ensuring minimal disruption during implementation and ongoing operations.
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  • Multi-Factor Authentication: Assigns risks to access events by leveraging user, device and network behavior context and helps create dynamic access policies that trigger on detecting anomalous behavior. Set up secondary authentication challenges to secure app access, domain-joined workstations, macOS and Windows endpoints, virtual desktops and RADIUS servers. Integrate with Cisco, Juniper VPN services and Palo Alto Networks to protect remote access to on-premise resources. 
  • Single Sign-On: Enables safe one-click access to mobile, cloud and legacy apps. Sign in to a personalized web portal through existing corporate credentials to access assigned applications from a single place. Offers features such as access management, a flexible cloud directory, browser extensions and application catalogs. 
  • App Gateway: Allows secure remote access to on-premises applications without installing VPNs, deploying additional infrastructure or making code changes. Gain visibility into user access metrics for legacy applications by utilizing built-in reports or defining custom queries. 
  • Provisioning and Lifecycle Management: Ensure access to the right applications throughout the employee lifecycle. Map roles to appropriate user groups to control user access entitlements within apps. Use SCIM protocol to extend provisioning workflows to custom applications. It also offers a seamless HCM system and Office 365 integration. 
  • Device Security Management: Facilitates centralized policy management to shield endpoints accessing corporate resources by providing device visibility, insights and preventive security controls for iOS, Android, Windows and Mac endpoints. Offers brokered authentication cloud-based policy enforcement and conditional access to data. 
  • Risk Analytics: Provide context-aware access decisions in real time by leveraging real-time security analytics. Users can create custom dashboards for improved visibility, prioritize alerts, block threats in progress and better identify access events and requests using rich tools. 
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  • Single Sign-On (SSO): Provides seamless access to multiple applications with one set of login credentials, enhancing user convenience and security.
  • Multi-Factor Authentication (MFA): Adds an extra layer of security by requiring multiple forms of verification, such as a password and a mobile app code.
  • Role-Based Access Control (RBAC): Allows administrators to assign permissions based on user roles, ensuring that users have access only to the resources they need.
  • Federation Services: Supports identity federation protocols like SAML and OAuth, enabling secure sharing of identity information across different domains.
  • Directory Services Integration: Integrates with existing directory services such as Active Directory and LDAP, streamlining user management and authentication processes.
  • Customizable User Interface: Offers a flexible and customizable interface that can be tailored to meet specific organizational needs and branding requirements.
  • Audit and Compliance Reporting: Provides detailed logs and reports to help organizations meet regulatory compliance requirements and monitor user activities.
  • Self-Service Password Reset: Empowers users to reset their own passwords, reducing helpdesk calls and improving user satisfaction.
  • API Integration: Offers robust APIs for integrating with various applications and services, facilitating seamless interoperability.
  • Cloud and On-Premises Deployment: Supports both cloud-based and on-premises deployment models, providing flexibility to meet diverse organizational needs.
  • Adaptive Authentication: Utilizes contextual information such as user location and device type to dynamically adjust authentication requirements, enhancing security.
  • Delegated Administration: Allows for the delegation of administrative tasks to specific users or groups, improving efficiency and reducing administrative burden.
  • Scalability: Designed to scale with the growth of the organization, ensuring consistent performance and reliability as user numbers increase.
  • Mobile Device Management (MDM): Integrates with MDM solutions to manage and secure mobile devices accessing corporate resources.
  • Policy-Based Access Control: Enables the creation of detailed access policies based on various criteria, such as time of day or IP address, to enhance security.
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Product Ranking

#14

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IAM Software

#29

among all
IAM Software

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User Sentiment Summary

Great User Sentiment 180 reviews
Excellent User Sentiment 14 reviews
85%
of users recommend this product

Idaptive has a 'great' User Satisfaction Rating of 85% when considering 180 user reviews from 2 recognized software review sites.

91%
of users recommend this product

Optimal IdM has a 'excellent' User Satisfaction Rating of 91% when considering 14 user reviews from 2 recognized software review sites.

4.4 (107)
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4.0 (1)
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4.6 (13)
4.0 (73)
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Awards

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Optimal IdM stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Streamlined Access: Idaptive simplifies user access by providing a single portal for accessing both cloud and on-premise applications.
Strong Security: The platform offers adaptive multi-factor authentication, which analyzes user behavior and context to adjust security measures as needed, enhancing overall security posture.
Centralized Management: Idaptive allows IT departments to manage all user accounts and devices from a single platform, streamlining administration and improving efficiency.
Automated Workflows: The platform automates user provisioning and lifecycle management processes, such as onboarding and offboarding, reducing manual effort and minimizing the potential for errors.
Reduced Help Desk Load: Idaptive's self-service features, such as password resets and access requests, empower users to resolve common issues independently, freeing up IT resources.
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Top-Notch Support: Optimal IdM is known for its responsive customer service, addressing queries and providing solutions promptly, often within the same timeframe.
Feature-Rich Platform: The OptimalCloud platform offers a comprehensive suite of IAM features, including MFA, SSO, and detailed reporting, catering to diverse enterprise needs.
Flexible Solutions: Optimal IdM provides customizable solutions tailored to specific organizational requirements, including private dedicated single-tenant and multi-tenant options.
User-Friendly Design: Optimal IdM prioritizes user experience, ensuring seamless access across devices. Their Optimal Authenticator™ App, for instance, supports passwordless MFA using biometrics.
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User Interface: Some users have reported that the user interface could be more intuitive and user-friendly.
Pricing Structure: The pricing model, particularly with optional features like adaptive security, can be difficult to understand and may lead to unexpected costs.
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Limited Platform Compatibility: Optimal IdM might not be suitable for organizations that use a diverse range of operating systems, as it could be limited to Windows.
Trial Period Restrictions: Businesses looking for long-term usage without immediate commitment might find the 30-day trial period a constraint, especially if extensive evaluation is needed.
Potential Browser Conflicts: System administrators might be wary of potential compatibility issues, as Optimal IdM could interfere with browser functionality or cause unexpected conflicts.
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How "Idaptive" is CyberArk's solution for identity access management, but is it adaptable enough to earn positive user reviews? CyberArk Idaptive users praise the software for its robust security features, which leverage big data and machine learning to protect against unauthorized access. For example, one user specifically lauded Idaptive's ability to provide top-notch security for both regular users and accounts with elevated privileges, effectively guarding against malware and unauthorized access attempts. Users also appreciate the software's single sign-on (SSO) capabilities, which streamline access to multiple applications with a single set of credentials. This feature is particularly valuable for businesses with a large number of applications, as it simplifies the user experience and reduces the risk of password fatigue. However, the software's user interface has been criticized as being less intuitive than those offered by competitors like Okta and Microsoft Azure Active Directory. Some users have also reported that the pricing structure for Idaptive can be difficult to understand, especially when adding additional features or users. While these drawbacks are notable, they do not overshadow the software's strengths in security and SSO. Overall, CyberArk Idaptive is a good choice for enterprises that prioritize security and need a scalable IAM solution that can handle both cloud and on-premises applications. Its robust security features and SSO capabilities make it a valuable tool for businesses looking to protect sensitive data and streamline user access. However, organizations that place a high value on user experience and transparent pricing may want to consider alternative solutions.

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Is Optimal IdM really the optimal choice for identity management? Recent user reviews suggest it might be! Customers rave about Optimal IdM's exceptional customer service, highlighting its quick response times and effective solutions. One user, an IT architect in the healthcare industry, praised the seamless integration of TypingDNA for multi-factor authentication, noting its ability to enhance security without sacrificing user experience. This sentiment is echoed by other users who appreciate the platform's comprehensive features, including centralized audit trails, customizable reports, and support for various authentication standards. Optimal IdM's flexibility and customization options are also major selling points. Enterprises can tailor the IAM system to their specific needs, whether they require private dedicated single-tenant or multi-tenant options, or the ability to sync on-premise identities to the cloud. This adaptability makes it a suitable choice for organizations of varying sizes and complexities. The availability of Identity as a Service (IDaaS) offerings further sweetens the deal, providing cost savings, increased efficiency, and access to identity experts. While Optimal IdM may not be as widely known as some industry giants like Okta or Microsoft Entra ID, its focus on customer satisfaction, comprehensive features, and flexible solutions has earned it a devoted following. Its commitment to providing top-notch support and customizable solutions makes it an especially good fit for organizations that value personalized attention and require an IAM system that can adapt to their unique requirements.

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