Ping Identity vs Idaptive

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Our analysts compared Ping Identity vs Idaptive based on data from our 400+ point analysis of IAM Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Ping Identity offers a comprehensive suite of software solutions designed to manage Identity and Access Management (IAM) tasks. This includes capabilities such as single sign-on (SSO), multi-factor authentication (MFA), and access security. The platform is particularly well-suited for large enterprises and organizations that require robust security measures and seamless user experiences. This is due to its ability to integrate with a wide range of applications and systems, ensuring secure and efficient access management.

Key benefits of Ping Identity include enhanced security, improved user productivity, and streamlined compliance with regulatory requirements. Popular features encompass adaptive authentication, API security, and centralized access control. Users often appreciate the platform's flexibility and scalability, which allow it to grow alongside their business needs.

In comparison to similar products, Ping Identity is frequently praised for its user-friendly interface and strong customer support. Pricing details can vary based on specific requirements and usage, so it is recommended to contact SelectHub for a tailored pricing quote.

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CyberArk Idaptive is a modern identity platform that helps its users secure access throughout their organization. It allows businesses to manage identities through a comprehensive AI-based, security-first approach that mitigates risks through zero-trust and least-privileged access principles.

It unifies adaptive multi-factor authentication, single sign-on, provisioning and lifecycle management and endpoint and mobile security into an integrated platform to safeguard cloud and on-premises apps, endpoints, VPNs and other critical resources.
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Product Insights

  • Enhanced Security: Ping Identity provides robust multi-factor authentication (MFA) and single sign-on (SSO) capabilities, significantly reducing the risk of unauthorized access.
  • Streamlined User Experience: With SSO, users can access multiple applications with a single set of credentials, improving productivity and reducing password fatigue.
  • Scalability: The platform can easily scale to accommodate growing user bases and increasing authentication requests, making it suitable for organizations of all sizes.
  • Compliance Support: Ping Identity helps organizations meet regulatory requirements such as GDPR, HIPAA, and CCPA by providing detailed audit logs and secure data handling practices.
  • Reduced IT Overhead: Automated user provisioning and de-provisioning streamline administrative tasks, freeing up IT resources for other critical projects.
  • Improved Customer Experience: By offering secure and seamless access to customer-facing applications, Ping Identity enhances user satisfaction and loyalty.
  • Integration Flexibility: The platform supports a wide range of applications and protocols, ensuring compatibility with existing IT infrastructure and future technologies.
  • Risk Mitigation: Advanced threat detection and response capabilities help identify and mitigate potential security threats before they can cause harm.
  • Cost Efficiency: By reducing the need for multiple authentication solutions and minimizing security breaches, Ping Identity can lead to significant cost savings.
  • Centralized Management: A unified dashboard allows administrators to manage user identities, access policies, and security settings from a single interface, enhancing operational efficiency.
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  • Reduces risk: Offers strong authentication methods, adaptive access control and fine-grain access management throughout the employee lifecycle to minimize the risk of security breaches due to weak or compromised credentials. 
  • Enhances User Experience: Provides a customizable user portal and contextual authentication policies to end-users for secure, frictionless and user-friendly access to corporate resources. Simplifies governance through central user access monitoring across all apps. 
  • Self-Service Capabilities: Provides self-service tools and automated access provisioning workflows to decrease the volume of access-related help-desk calls and tickets and expedite the adoption of approved corporate applications. 
  • Increases Productivity: Simplifies app access with a single, convenient portal and provides one-click access to users’ resources. Improves collaboration with partners by providing easy access to applications according to their processes and policies. 
  • Improves Compliance: Improves compliance by fulfilling data access requirements and gaining visibility into access events through out-of-the-box reports. 
  • Manage Users: Manage unlimited endpoints and users created directly in the Cloud Directory or sources from the third-party cloud, on-premises or HRIS directories. Provides calls to create, modify, delete users or retrieve current users’ information through cloud user management API. 
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  • Single Sign-On (SSO): Provides seamless access to multiple applications with one set of credentials, enhancing user convenience and security.
  • Multi-Factor Authentication (MFA): Adds an extra layer of security by requiring multiple forms of verification, such as a password and a mobile device code.
  • Adaptive Authentication: Uses contextual data like user behavior and device information to dynamically adjust authentication requirements, reducing friction for legitimate users.
  • Identity Federation: Enables secure sharing of identity information across different domains and organizations, facilitating collaboration and access management.
  • Access Management: Provides fine-grained control over who can access specific resources, ensuring that only authorized users can reach sensitive data.
  • Directory Integration: Seamlessly integrates with existing directory services such as Active Directory and LDAP, allowing for centralized user management.
  • API Security: Protects APIs from unauthorized access and threats by enforcing robust security policies and monitoring API traffic.
  • Cloud Identity Services: Offers identity management capabilities for cloud-based applications, ensuring consistent security policies across on-premises and cloud environments.
  • Self-Service Capabilities: Empowers users to manage their own profiles, reset passwords, and handle other routine tasks without IT intervention, improving efficiency.
  • Compliance and Reporting: Provides detailed audit logs and compliance reports to help organizations meet regulatory requirements and maintain security standards.
  • Delegated Administration: Allows administrators to delegate specific management tasks to other users, distributing workload and enhancing operational efficiency.
  • Scalability: Designed to handle large-scale deployments, ensuring performance and reliability even as the number of users and applications grows.
  • Integration with Third-Party Applications: Supports a wide range of integrations with popular enterprise applications, enhancing interoperability and extending functionality.
  • Customizable User Experience: Offers the ability to tailor the user interface and workflows to meet specific organizational needs and branding requirements.
  • Risk-Based Authentication: Evaluates the risk level of each login attempt and adjusts authentication requirements accordingly, balancing security and user convenience.
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  • Multi-Factor Authentication: Assigns risks to access events by leveraging user, device and network behavior context and helps create dynamic access policies that trigger on detecting anomalous behavior. Set up secondary authentication challenges to secure app access, domain-joined workstations, macOS and Windows endpoints, virtual desktops and RADIUS servers. Integrate with Cisco, Juniper VPN services and Palo Alto Networks to protect remote access to on-premise resources. 
  • Single Sign-On: Enables safe one-click access to mobile, cloud and legacy apps. Sign in to a personalized web portal through existing corporate credentials to access assigned applications from a single place. Offers features such as access management, a flexible cloud directory, browser extensions and application catalogs. 
  • App Gateway: Allows secure remote access to on-premises applications without installing VPNs, deploying additional infrastructure or making code changes. Gain visibility into user access metrics for legacy applications by utilizing built-in reports or defining custom queries. 
  • Provisioning and Lifecycle Management: Ensure access to the right applications throughout the employee lifecycle. Map roles to appropriate user groups to control user access entitlements within apps. Use SCIM protocol to extend provisioning workflows to custom applications. It also offers a seamless HCM system and Office 365 integration. 
  • Device Security Management: Facilitates centralized policy management to shield endpoints accessing corporate resources by providing device visibility, insights and preventive security controls for iOS, Android, Windows and Mac endpoints. Offers brokered authentication cloud-based policy enforcement and conditional access to data. 
  • Risk Analytics: Provide context-aware access decisions in real time by leveraging real-time security analytics. Users can create custom dashboards for improved visibility, prioritize alerts, block threats in progress and better identify access events and requests using rich tools. 
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Product Ranking

#13

among all
IAM Software

#14

among all
IAM Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Identity Lifecycle Management Password Management Platform Capabilities Privileged Access Management Reporting User Authentication And Access Management 100 100 97 75 100 100 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 714 reviews
Great User Sentiment 180 reviews
90%
of users recommend this product

Ping Identity has a 'excellent' User Satisfaction Rating of 90% when considering 714 user reviews from 3 recognized software review sites.

85%
of users recommend this product

Idaptive has a 'great' User Satisfaction Rating of 85% when considering 180 user reviews from 2 recognized software review sites.

4.4 (106)
4.4 (107)
4.7 (38)
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4.0 (73)

Awards

Ping Identity stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Strong Security: Users praise the robust security features like multi-factor authentication and single sign-on, which enhance security and make access smoother.
Easy to Use: The platform is known for being user-friendly and integrates well across various devices, including computers, smartphones, and even Apple Watches.
Flexible Deployment: Ping Identity accommodates different needs by supporting SaaS, hybrid, and on-premises models, giving organizations the flexibility to choose what suits them best.
Happy Customers: With a high Net Promoter Score (NPS) of +61, Ping Identity demonstrates strong customer satisfaction and loyalty, indicating that users generally have positive experiences with the product.
Comprehensive Solution: The suite includes various tools like PingFederate, PingAccess, PingDirectory, and PingDataSync, offering a centralized platform to manage both internal and external single sign-on needs.
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Streamlined Access: Idaptive simplifies user access by providing a single portal for accessing both cloud and on-premise applications.
Strong Security: The platform offers adaptive multi-factor authentication, which analyzes user behavior and context to adjust security measures as needed, enhancing overall security posture.
Centralized Management: Idaptive allows IT departments to manage all user accounts and devices from a single platform, streamlining administration and improving efficiency.
Automated Workflows: The platform automates user provisioning and lifecycle management processes, such as onboarding and offboarding, reducing manual effort and minimizing the potential for errors.
Reduced Help Desk Load: Idaptive's self-service features, such as password resets and access requests, empower users to resolve common issues independently, freeing up IT resources.
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Complex User Interface: Some users find the interface for products like PingAuthorize and PingDirectory difficult to navigate and not intuitive.
Performance Issues: Occasional delays have been reported with pop-up notifications and initial sign-on using the Windows interface.
Role Management and Entitlements: Users have reported difficulties with role management and setting entitlements within Ping Identity.
Synchronization Issues: Some users have experienced problems with synchronization, where changes made within the system don't update consistently or in a timely manner.
Multi-Factor Authentication Setup: Setting up multi-factor authentication, especially with hardware tokens like YubiKeys, can be challenging and may require contacting support for assistance.
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User Interface: Some users have reported that the user interface could be more intuitive and user-friendly.
Pricing Structure: The pricing model, particularly with optional features like adaptive security, can be difficult to understand and may lead to unexpected costs.
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Is your identity security strategy giving you the right *ping*? User reviews from the last year reveal that Ping Identity's IAM solutions are a bit like a Swiss Army knife – versatile and packed with features, but perhaps not the sharpest tool in the shed for every task. Users rave about the robust security features, particularly the multi-factor authentication with its diverse verification methods, comparing it to having multiple layers of security guards at your front door. The single sign-on feature, akin to having a master key for all your digital doors, also receives high praise for simplifying access across a wide range of applications. However, some users, particularly those working with PingAuthorize and PingDirectory, find the user interface as intricate as a labyrinth, leading to frustration and a yearning for a more intuitive design. While Ping Identity earns brownie points for its comprehensive suite of products catering to both cloud and on-premises environments, some users report experiencing performance hiccups, like delays in notifications that are about as welcome as a buffering video at a crucial moment. These occasional lags, coupled with the complex user interface, sometimes make the experience feel like navigating rush hour traffic – functional but not always smooth sailing. Ping Identity differentiates itself through its versatility and a strong emphasis on security, much like a fortress with multiple entry points, each secured with state-of-the-art technology. This makes it a good fit for organizations, particularly those in sectors like finance and healthcare, where robust security is paramount. However, its complexity might be overwhelming for smaller organizations or those seeking a more plug-and-play solution. For them, a simpler IAM solution might be a better fit, like choosing a nimble scooter for city commutes over a heavy-duty truck.

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How "Idaptive" is CyberArk's solution for identity access management, but is it adaptable enough to earn positive user reviews? CyberArk Idaptive users praise the software for its robust security features, which leverage big data and machine learning to protect against unauthorized access. For example, one user specifically lauded Idaptive's ability to provide top-notch security for both regular users and accounts with elevated privileges, effectively guarding against malware and unauthorized access attempts. Users also appreciate the software's single sign-on (SSO) capabilities, which streamline access to multiple applications with a single set of credentials. This feature is particularly valuable for businesses with a large number of applications, as it simplifies the user experience and reduces the risk of password fatigue. However, the software's user interface has been criticized as being less intuitive than those offered by competitors like Okta and Microsoft Azure Active Directory. Some users have also reported that the pricing structure for Idaptive can be difficult to understand, especially when adding additional features or users. While these drawbacks are notable, they do not overshadow the software's strengths in security and SSO. Overall, CyberArk Idaptive is a good choice for enterprises that prioritize security and need a scalable IAM solution that can handle both cloud and on-premises applications. Its robust security features and SSO capabilities make it a valuable tool for businesses looking to protect sensitive data and streamline user access. However, organizations that place a high value on user experience and transparent pricing may want to consider alternative solutions.

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