BriteCore vs EIS

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Our analysts compared BriteCore vs EIS based on data from our 400+ point analysis of Insurance Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

BriteCore is a cloud-based agency management suite that supports the digital and data needs of modern insurers. It speeds up policy processing with automated verifications, renewals and cancellations while maintaining regular audit logs. The billing and accounting module provides multiple secure payment methods with configurable automatic billing schedules. Its purpose-built dashboard aims to streamline agent workflows with accelerated quotations and metrics. It improves the customer experience with intuitive self-service portals, e-Signatures and multi-device accessibility.

Provides access to end-to-end claims processing, data dictionary, industry-specific raters and standard reports library. Users can choose to incorporate third-party extensions, develop customized modules or simply use prebuilt integrations. It secures client and carrier identity and provides data security through Multi-Factor Authentication (MFA).
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EIS is a cloud-native ecosystem for brokers and insurers. It provides workflow automation, product development and a centralized suite where any process can be viewed or managed.

Users can access engagement reports and analytics to oversee customer activity. Extend platform capabilities with third-party integrations and enable access to external data using APIs. It provides the ability to organize data assets and manage claims, policies and billing.
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Chromebook
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Product Assistance

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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Save Time and Money: Completely automate daily maintenance and bookkeeping tasks with web-based tools and optimized workflows. 
  • All-in-one Solution: Avoid expensive third-party integrations with comprehensive core, digital and data management components connected via APIs. 
  • Accelerate Product Rollout: Produce insurance products faster with preset templates and rating modification tools. 
  • Improve Client Relations: Leverage digital experiences to provide more autonomy to both employees and customers with client portals, agent portals and mobile apps. Also supports custom tool development via API. 
  • Remote Access: Cloud-based platform ensures remote access from any authorized device with an internet connection and minimum disruptions via server downtime. 
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  • Better Customer Understanding: Comprehend and anticipate client needs with readable analytics. Modify processes to optimize experiences based on client feedback.
  • User-friendly Navigation: Enhance visibility of the platform with user-centric dashboards. Organize information quickly to improve overall accessibility.
  • Tailored Products: Build and deliver customized products tailored to fit client needs. Streamline development and access pre-made content for simplified building.
  • Personalized Programs: Build personalized plans for customers based on provided requirements. Enhance customer experience by providing more options.
  • Enhanced Productivity: Automate tasks and streamline processes to allow increased focus on more complex tasks. Increase efficiency by optimizing workflows and lessen the time spent developing products.
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  • Policy Management: Leverage best practice interface tools, flexible workflows and automated strategies to manage property and casualty (P&C) insurance products. Automatically process applications, renewals and cancellations with built-in business rules. Automatically populate forms and analyze risk data for underwriting. 
    • Endorsements: Identify out-of-sequence, future-dated and backdated endorsements. Edit coverage information, associated agency data and policyholder contacts. 
    • Audit Log: Automatically log transactions and review actions on policy issues. Create notes, reminders, external notifications and more for policy actions. 
  • Claims Management: Manage the entire claims lifecycle from first notice of loss (FNOL) to settlement. Provide client-specific portals for filing of FNOL. Automatically populate claims data with existing policy and contact information. Upload files and reports, track losses and dictate notes. 
    • Reserves and Payments: Tally reserves and payments after every individual claim. Drill deeper into payments and loss with additional data fields, including adjusting expenses and legal expenses. Track losses after every transaction. 
  • Billing: Digitize the agency’s billing and accounting processes with automated payment processing, document generation, premium accounting and reporting. Includes support for combined billing, agency billing and hybrid billing. Optimize workflows for processing invoices, renewal invoices, cancellations, insufficient funds, non-pay notices, reinstatements and more. 
    • Billing Schedules: Set up tailored billing schedules and payment methods for individual insureds. Determine who gets paid when, and how. 
    • Payment Methods: Accept payments via cash, card, check, credit card, ACH and money order. Set up automated withdrawals from trust accounts on a per-installment schedule. 
  • Product Definition: Define and rate insurance products in a no-code interface, Edit existing products and build entirely new coverages, rate quotes, underwriting rules, endorsements and forms. Create custom fees to accommodate state-specific regulations. 
    • Configuration Tools: Bulk-edit product definitions and issue updates seamlessly with built-in configuration tools. Review past versions and configurations and schedule dates for new rates. 
  • Rating: Supports manual and automated rating variables, factor-based rates, flat rates and table-based rates. Copy rules and rates directly from Excel documents. 
  • Agent Portal: Generate rate quotes tied in with the agency’s underwriting standards. Supports pre-integrations, data lookup and prefill for streamlined processing. Initiate endorsements to update coverages, limits and contact information. 
    • Agent Dashboard: Visualize agent activity, commissions and performance with the interactive dashboard. Track metrics such as policy count, claims count, premium written vs. losses paid, and more. 
  • Insurer Portal: Customize security and permissions, appearance, branding, messaging and system preferences. Access intuitive workflows and interfaces for everyday processes. Review and implement updates in real time for continued scalability. 
    • Decoupled UI: Provide access to an insurer portal wholly decoupled from the backend with a RESTful API-based architecture. Create personalized integrations for a better user experience. 
  • Policyholder Portal: Allows insureds to view policy, billing and claims information, update account details, edit billing information and pay bills via a self-service portal, accessible from any web browser or mobile device with an internet connection. Go paperless with 24/7 access to policy documents, including ID cards, invoices and declarations. 
    • Claims: Submit FNOL along with related photos and videos. Track the status of existing claims. 
  • BI and Analytics: Leverage self-service tools to generate preconfigured reports and data tables compatible with third-party analytics and BI applications. 
    • Reporting: Use a simple drag-and-drop interface to apply filters conditionally and select, group and sort data for in-depth reporting. 
    • Data Dictionary: Access a purpose-built data dictionary with over 1,500 data points for generating reports on policies, claims, contacts, rates and bills. 
  • Financial and Regulatory Reporting: Use a comprehensive risk library to run over 30 predefined reports, including claims, underwriting and financial reports. 
  • Integrations: Facilitate custom integrations with a fully published API and multiple pre-built integrations with partners. 
  • Identity Management and Security: Simplify the login procedure for insureds with multi-factor authentication (MFA) and single sign-on. Safeguard agency information with dedicated password management and federated identities. 
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  • EIS Suite: View and manage the entire insurance lifecycle. Pinpoint potential system inefficiencies and adjust workflows to optimize usability. Customize employee dashboards and include specific data and graphics based on user needs.
  • Policy Management: Expedite processing by automating policy workflows. Access and manage important documents from the policy screen. Find policy information in one location and group data for fast modification.
  • Claims Management: Streamline claims processes by automating simple tasks. Use scripts to gather FNOL data through numerous channels quickly. Provide clients with a dynamic view of digital claims information.
  • Product Management: Use low-code product development tools to build products, bundles and experiences. Manage and modify products in one hub.
  • Client Management: Aggregate real-time customer engagement information from multiple channels to calibrate marketing and production efforts. Work collaboratively with other departments to expedite client tasks and enhance productivity.
  • Billing: Enable flexible billing options for clients and brokers. Manage invoicing, reconciliation, cash and collection, and delinquency services. Automate billing based on specific requirements. Provide customers with various payment options and the ability to set recurring payments.
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Product Ranking

#22

among all
Insurance Software

#26

among all
Insurance Software

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Analyst Rating Summary

86
73
95
99
89
96
74
34
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Dashboards and Reporting
Billing Management
Claims Management
Policy Management
Billing Management
Claims Management
Policy Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

BriteCore
EIS
+ Add Product + Add Product
Billing Management Claims Management Commissions Tracking Dashboards And Reporting Platform Capabilities Policy Management Quote Management Underwriting And Rating Management 95 89 74 100 83 85 80 81 99 96 34 62 82 88 60 70 0 25 50 75 100
93%
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11%
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85%
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86%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

75%
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25%
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75%

User Sentiment Summary

Great User Sentiment 28 reviews
Great User Sentiment 10 reviews
88%
of users recommend this product

BriteCore has a 'great' User Satisfaction Rating of 88% when considering 28 user reviews from 2 recognized software review sites.

80%
of users recommend this product

EIS has a 'great' User Satisfaction Rating of 80% when considering 10 user reviews from 2 recognized software review sites.

n/a
3.5 (2)
4.1 (16)
n/a
4.8 (12)
4.1 (8)

Awards

SelectHub research analysts have evaluated BriteCore and concluded it deserves the award for the Best Overall Insurance Software available today and earns best-in-class honors for Dashboards and Reporting.

Analysts' Pick Award
Dashboards and Reporting Award

SelectHub research analysts have evaluated EIS and concluded it earns best-in-class honors for Billing Management and Claims Management.

Billing Management Award
Claims Management Award

Synopsis of User Ratings and Reviews

Streamlined Policy Management: BriteCore receives praise for its ability to efficiently manage policies, from quoting and issuance to renewals and endorsements. Users appreciate the intuitive interface and automation features that reduce manual tasks and improve accuracy.
Configurable and Flexible: The platform's configurability allows insurers to tailor workflows, data fields, and user interfaces to their specific needs. This adaptability is particularly beneficial for companies with unique or evolving business processes.
API Integrations: BriteCore's robust API capabilities enable seamless integration with third-party systems, such as CRM, payment gateways, and data analytics tools. This connectivity fosters a more connected and efficient insurance ecosystem.
Cloud-Based Architecture: As a cloud-native solution, BriteCore offers scalability, accessibility, and disaster recovery advantages. Users can access the platform from anywhere with an internet connection, and the system automatically scales to accommodate changing demands.
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Streamlined Workflows: Users praise EIS for simplifying complex insurance processes, such as claims processing and policy administration, through automated workflows and intuitive interfaces.
Enhanced Data Management: EIS receives positive feedback for its robust data management capabilities, enabling users to efficiently store, organize, and analyze large volumes of insurance data, leading to improved decision-making.
Improved Customer Service: Users appreciate EIS for facilitating better customer service by providing quick access to policy information, claims status, and communication tools, resulting in faster response times and increased customer satisfaction.
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Steep Learning Curve: BriteCore's interface can be overwhelming for new users due to its extensive features and functionalities. The complexity often necessitates comprehensive training, leading to a longer onboarding process for insurance companies adopting the platform.
Customization Challenges: While BriteCore offers configuration options, tailoring the system to specific workflows or unique insurance products can be intricate. This may require significant development effort or reliance on BriteCore's professional services, potentially increasing implementation costs and timelines.
Reporting Limitations: Some users find BriteCore's built-in reporting tools to be somewhat restrictive, particularly for generating highly customized or ad-hoc reports. This can necessitate exporting data to external systems for further analysis, adding an extra step to the reporting process.
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Difficult to Use: Some users find the system difficult to navigate and use, especially when trying to find specific information or complete tasks.
Slow Performance: Users have reported that the system can be slow, especially during peak hours or when dealing with large amounts of data. This can lead to frustration and lost productivity.
Limited Functionality: Some users feel that the system lacks certain features or functionality that they need to do their jobs effectively. This can force them to use workarounds or other systems, which can be inefficient.
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BriteCore appears to be most suitable for small to mid-sized insurance companies seeking a comprehensive and customizable solution. Its scalability allows it to adapt to the evolving needs of growing businesses, while its user-friendly interface makes it accessible to users with varying levels of technical expertise. The system's open API facilitates seamless integration with existing workflows and third-party applications, further enhancing its adaptability and value for businesses with unique requirements. Additionally, BriteCore's cloud-based architecture eliminates the need for extensive on-premises infrastructure, making it a cost-effective option for organizations looking to optimize their IT spending. Feedback from users over the past year suggests BriteCore offers a robust set of features that streamline insurance operations, including policy administration, claims management, billing, and reporting. Users appreciate the platform's flexibility, which allows for customization to meet specific business needs and workflows. The ability to create custom fields, workflows, and reports empowers insurers to tailor the system to their unique requirements, enhancing efficiency and productivity. BriteCore's automation capabilities further contribute to streamlining processes, reducing manual tasks and minimizing the risk of errors. For instance, automated policy renewals and claims processing expedite operations and free up staff to focus on more complex tasks. While BriteCore receives praise for its comprehensive functionality and customization options, some users note that the initial setup and configuration process can be complex and time-consuming. Implementing the system effectively may require significant training and support, particularly for organizations transitioning from legacy systems. Additionally, while BriteCore's reporting capabilities are generally well-regarded, some users express a desire for more advanced analytics and data visualization tools. Integrating with third-party business intelligence platforms can address this need, but it may introduce additional complexity and costs.

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User reviews from the past year suggest that EIS is a comprehensive insurance management solution, particularly favored for its user-friendly interface and robust feature set, encompassing policy, claims, risk, compliance management, and reporting. Users praise EIS for its ability to streamline operations and reduce costs, making it a valuable asset for businesses of all sizes. However, a recurring concern among users is the cost of EIS, which some find prohibitive, especially smaller businesses or those with simpler insurance requirements. Additionally, some users have reported difficulties adapting EIS to more complex insurance scenarios, finding it less flexible than desired. While EIS offers a solid foundation for insurance management, businesses with intricate insurance needs might require a more specialized solution tailored to their specific complexities.

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