ecomdash vs ShipMonk

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Our analysts compared ecomdash vs ShipMonk based on data from our 400+ point analysis of Inventory Management Software, user reviews and our own crowdsourced data from our free software selection platform.

ecomdash Software Tool
ShipMonk Software Tool

Product Basics

Ecomdash provides integrated inventory management, order management, shipping management and other capabilities in a single platform. It enables organizations to track serialized inventories, manufactured items, bundled items and variations.

Key features include dropship automation, FBA management, multi-channel listing, shipping, purchase orders, e-commerce reporting and an e-commerce API. Users can tag and organize products in the database, using varied groups and categories. It’s suitable to run on most major web browsers and is also available on mobile devices.
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ShipMonk is a cloud-based system that helps manage inventory and execute multichannel order fulfillment. It enables organizations to focus on product marketing and selling to improve growth, with backend logistics handled by multiple modules. Through its API integrations, users can synchronize data directly with an online shopping cart and automatically import all orders.

Its capabilities include e-commerce fulfillment, retail fulfillment, subscription box fulfillment, crowdfunding fulfillment, FBA prep services and more. A free trial is available to help users make an informed decision.
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$25 Monthly
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Tailored to your specific needs
$250 Monthly
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Tailored to your specific needs
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Chromebook
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Android
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Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
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Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Grow Brand Value: Managers can focus on strategies to grow business by leveraging automated e-commerce management, which updates and manages multiple sales channels in less time. 
  • Try for Free: Offers a 15-day free trial that includes the capability to create 100 listings, auto-sync for 500 products, up to 500 sales orders uploads, 10,000 total synchronizations and expert consultation. Customers are provided a free Pitney Bowes account with a $180 annual value. 
  • Track Multisite Sales: Online retailers with multiple warehouses in different locations can effortlessly track the sales process end to end. 
  • Diversify Product Offerings: Helps manage and update information for clients with multiple product offerings in bundles, allowing retailers to diversify without any inconvenience. 
  • Enjoy Carrier Discounts: Leverage postage discounted prices via partnerships with internet postage service providers such as Endicia, Stamps.com and Pitney Bowes. 
  • Save Time: Use listing profiles customized for retailer-specific marketplaces, saving time by using these lists when entering data for new product listings. 
  • Easily Make Changes: Synchronize changes with product titles, descriptions and prices for all sales channels without needing to log into each one of them individually. 
  • Enhance the Customer Experience: Enhance customer experiences by automating order status, tracking information updates and more. 
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  • Shipping Discounts: Save money by leveraging shipping discounts through integration with most major carriers. 
  • Customer Experience: Build brand value and create memorable customer experiences with custom packaging, specialty packing material, gift messaging, promotional inserts and stickers. 
  • Easy to Use: A simple, intuitive interface helps view and manage all inventory and sales data from a single dashboard. 
  • Multiple Channel Integrations: Save time and effort spent on manual order input through integration with more than 70 shopping carts and retailers, all free of charge. Syncs with Shopify, PayPal, eBay, Walmart, Yahoo and more. 
  • Transparent Billing: Control budgets more effectively via a precise cost breakdown in the billing portal. 
  • Multiple Warehouse Shipping: View and manage multiple warehouses through one dashboard, and ship from warehouses spread across different locations. 
  • Date-Driven Clarity: Make better decisions with access to extensive data insights. Reporting tools offer a complete breakdown and real-time view of revenue data, shipping location and destinations, inventory levels, fulfillment statuses, total items, orders shipped and low stock alerts. 
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  • Inventory Management: Streamlines inventory tasks across major e-commerce marketplaces and platforms such as Amazon, eBay, Shopify and more. Capabilities include custom alerts, product SKU mapping, multichannel tracking and automated e-commerce tasks. 
  • Order Management: Enables printing shipping labels, routing orders to third-party fulfillment centers and handling integrated order sale channels from start to finish. Streamlines accounting tasks and facilitates quick fulfillment by routing sales orders from sale channels to warehouses. Provides greater visibility and control over order management. 
  • Dropship Automation: Route new orders to suppliers and manage multiple suppliers more easily by keeping all tracking-related information up to date through hands-off communication across the sales channel. Intuitive feed management helps configure, import and manage supplier inventory using SFTP, FTP or HTTP in predefined formats such as CSV and TXT. 
  • Amazon FBA Management: Supports management for inventory and fulfillment across multiple channels. Saves time and increases sales with internal transfer for complete cycle visibility, shipping label printing for Prime orders on Amazon and automated inbound tracking helps. 
  • Multichannel Listing: Reduces the time and effort spent listing several products for sale across multiple channels. Helps set up inventory, launch a new product line, restock inventory, control quantities and relist products when required. Bulk updates and edit features help change up to 250 item listings at once. 
  • E-Commerce Shipping: Provides detailed insights on canceled, shipped and unshipped orders. Manage multiple carries, get shipping discounts, perform bulk actions and leverage automation for faster deliveries. 
  • E-Commerce Reporting: Supports smarter, data-based business decisions, granting the ability to track current inventory costs, forecast future inventory needs, determine the cost of goods sold, and monitor and analyze sales trends. 
  • E-Commerce API: Build custom applications and leverage the API to connect warehouses and suppliers to route multiple orders, automate sales channel updates and accelerate time-to-market. 
  • Purchase Orders: Helps create purchase orders, share them with suppliers, manage online purchases and track landed expenses at the click of a button. Automation ensures inventory quantities are adjusted when inventory is restocked. 
  • Integrations: Integrates with e-commerce platforms, shipping carriers, POS systems, shopping cart service-providers and marketplaces for sales, inventory and shipping. Offers integration with Amazon, eBay, Shopify, WooCommerce, Walmart, Etsy and more. 
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  • E-Commerce Fulfillment: Map SKUs across all sales channels by leveraging API integrations, high bandwidth that supports up to 10,000 orders per day, automated mapping and item bundling. Includes strategic inventory system designing, with designated storage areas, return management and custom packing options. 
  • Amazon FBA Services: Provides access to FBA services, which include free shipping offers, along with Prime membership order fulfilling entitlements through Amazon. 
  • Warehouse Automation: Helps increase efficiency, experience quicker fulfillment, boost picking accuracy, reduce fulfillment costs and receive secure storage. 
  • Freight Management: Facilitates importing and managing inventory, as well as enables freight coordination, by guiding users through essential documentation. 
  • User Permission: Supports adding other users to client accounts and selecting the data permissions that each user can access. Such permissions can be added, edited and omitted any time. 
  • Data Security: Ensures enterprise-grade data security and exercises all necessary measures to protect user privacy. 
  • Actionable Reports: Provides access to cost reviews, orders and breakdowns of shipment units, including the destination where orders are sent most frequently, all through a single dashboard. 
  • Special Projects: Tasks such as labeling, counting, repacking and quality control of goods that may fall outside fulfillment tasks are categorized as special projects and can be executed through the platform. 
  • Returns Management: Create shipping labels from the dashboard and receive alerts when returns reach the warehouse. Manage multiple types of product returns such as exchanges for a different color or size, quality control, sorting, product assessment and testing. 
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Product Ranking

#3

among all
Inventory Management Software

#5

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Inventory Management Software

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User Sentiment Summary

Good User Sentiment 221 reviews
Great User Sentiment 201 reviews
76%
of users recommend this product

ecomdash has a 'good' User Satisfaction Rating of 76% when considering 221 user reviews from 5 recognized software review sites.

84%
of users recommend this product

ShipMonk has a 'great' User Satisfaction Rating of 84% when considering 201 user reviews from 3 recognized software review sites.

3.6 (2)
n/a
3.1 (12)
4.6 (14)
3.79 (107)
4.09 (114)
3.9 (97)
4.3 (73)
4.2 (3)
n/a

Synopsis of User Ratings and Reviews

Integrated Solution: According to 100% of reviews on integration, having tools for sales, shipping and accounting integrated into one platform is a primary advantage of using the software.
Easy to Use: The software is quite easy to use and navigate, according to more than 95% of reviews on this feature.
Order Processing: According to more than 80% of reviews on this aspect, it streamlines and speeds up order processing and management.
Data Uploads: All reviews on this feature note the software lets users easily upload all order listings through a CSV file.
Customer Support: More than 65% of reviews on this aspect suggest that it offers quick and helpful support, with many representatives going above and beyond to assist and resolve issues.
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Customer Support: More than 95% of reviews on support indicate that the service team is always friendly, responsive and willing to help resolve any issues that users may come across.
Easy to Use: Its simple and intuitive UI is easy to use, according to 100% of reviews on ease of use.
Comprehensive Capabilities: It handles inventory management and order fulfillment end to end, note all reviews on this topic.
Accurate Tracking and Billing: Every review on this aspect indicates that it delivers accurate and error-free order tracking and billing details.
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Doesn’t Print Barcodes: It only generates barcodes but can’t scan or print them, which is a major issue in the view of all reviews on barcode printing capabilities.
Bugs in Updates: There are major bugs in software updates sometimes, according to more than 85% of reviews on this topic.
Steep Learning Curve: All reviews on this aspect state that there’s a steep learning curve for new users, considering the numerous features and capabilities it has.
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Mobile App: According to 100% of reviews on this topic, there’s no mobile app and it’s cumbersome to navigate and use the browser site on a mobile device.
Upload Speed: It’s sometimes quite slow to upload, according to all reviews on this aspect.
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Ecomdash supports retailers looking for an inventory management and order fulfillment solution that’s easy to use and navigate. It doesn’t print barcodes, a notable drawback since that’s a substantial feature for a lot of online businesses that require help with order processing or inventory. Most reviewers state that it has a steep learning curve for new users. The majority of users also experience bugs in software updates. However, support is quick and effective at resolving such issues. Order processing and data uploads are other pros, aiding greater efficiency according to many reviews. All in all, it’s a good choice for companies that don’t require barcode printing or scanning.

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ShipMonk is extremely easy to use and navigate as most client reviews suggest. The customer support team is responsive and helpful in resolving challenges. Another benefit is that it provides accurate tracking and billing, which are quite detailed in nature. On the flip side, the lack of a mobile app is limiting and slow load speeds make it challenging to use, according to reviews. However, it offers a comprehensive set of capabilities, thus users need not invest in any other software for handling inventory and orders. This, coupled with its other strengths, make it a solid choice for inventory management software.

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Top Alternatives in Inventory Management Software


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Unleashed Software

Veeqo

ZapInventory

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