Extensiv Order Management vs Fishbowl Inventory

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Our analysts compared Extensiv Order Management vs Fishbowl Inventory based on data from our 400+ point analysis of Inventory Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Extensiv Order Manager (formerly called Skubana) is a software solution designed to help businesses efficiently manage their orders, inventory, and customer interactions. It's particularly well-suited for businesses that operate online and require a streamlined approach to order fulfillment. By automating tasks and providing real-time insights, Extensiv Order Manager empowers businesses to enhance their operations and elevate customer service. Key benefits include improved order accuracy, reduced costs, and increased efficiency. Popular features encompass order tracking, inventory management, customer communication tools, and comprehensive reporting capabilities.

User feedback suggests that Extensiv Order Manager offers a user-friendly experience and robust functionality, making it a strong contender in the order management software market. Pricing is based on a per-user, per-month model, with options to accommodate various business sizes and needs. A free trial is also available for those who wish to explore the software before committing. Keep in mind that pricing and features can change over time, so it's recommended to check the Extensiv website for the latest information.

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Fishbowl Inventory streamlines many supply chain-focused processes that include improving manufacturing, warehouse inventory accuracy and asset tracking. It allows users to integrate with Quickbooks, ShipStation, Amazon and more. It works with operations of all sizes looking to optimize their warehouse administration and solve inventory specific issues.

It automates several manufacturing and inventory management issues to optimize strategic portions of the supply chain. It focuses on streamlining processes and saving time across the board.
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$999 Annually
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Tailored to your specific needs
$329 Monthly
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Tailored to your specific needs
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Product Assistance

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Product Insights

  • Streamlined Order Processing: Extensiv Order Manager simplifies the complexity of managing multiple orders across various channels, ensuring that each order is processed efficiently and accurately, reducing the likelihood of errors and delays.
  • Inventory Visibility: Gain real-time insights into your inventory levels across all warehouses. This visibility helps prevent stockouts and overstock situations, ensuring you can meet customer demand without tying up too much capital in inventory.
  • Improved Customer Satisfaction: By ensuring timely and accurate order fulfillment, Extensiv Order Manager helps improve the overall customer experience, leading to higher satisfaction rates and repeat business.
  • Scalability: As your business grows, Extensiv Order Manager scales with you, handling increased order volumes and more complex operations without the need for significant additional resources or system changes.
  • Cost Reduction: By optimizing order processing and inventory management, Extensiv Order Manager helps reduce operational costs associated with manual errors, excess inventory, and inefficient processes.
  • Enhanced Reporting and Analytics: Access to detailed reports and analytics allows you to make informed decisions about your business, identifying trends, and areas for improvement in your order fulfillment and inventory management processes.
  • Multi-Channel Integration: Extensiv Order Manager seamlessly integrates with a wide range of eCommerce platforms, marketplaces, and shipping carriers, enabling you to manage all your sales channels from a single interface.
  • Automated Workflows: Automate repetitive tasks such as order routing, inventory updates, and shipping label generation, freeing up your team to focus on more strategic activities that drive business growth.
  • Compliance and Accuracy: Ensure compliance with shipping and regulatory requirements, reducing the risk of fines and penalties. Accurate order fulfillment also decreases the likelihood of returns and exchanges, protecting your bottom line.
  • Collaboration Tools: Facilitate better communication and collaboration among your team members with built-in tools, ensuring everyone is on the same page and can work together effectively to meet business goals.
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  • Strengthen Automation with Integrations: Leverages powerful integrations with Quickbooks, Xero, Shopify, Shipstation and more. Automating vital processes through integration can significantly increase efficiency while letting employees focus on other tasks. 
  • Streamline Operations: Supports users in many industries, including manufacturing, warehousing, distribution, goods management and more. Gain control of inventory regardless of industry. 
  • More Module Customization: Allows users to choose which modules they need to optimize workflows. Get the required features without extra functions that only clutter up operations. 
  • Improved Visibility: Essential inventory and manufacturing management data is in one easy to access place for users to analyze. Don’t get bogged down in unorganized documents and information, gain actionable insights from data. 
  • Accurate Purchase Orders: Streamlines matching purchase orders to original orders. Helps keep users on top of the constant flow of product in and out of a warehouse.  
  • Increased Error Prevention: Automation of tedious and complicated tasks helps keep human error from throwing a wrench into the works. Fewer mistakes mean fewer wasted resources, and more time spent working on what matters. 
  • Useful Plugins: Use helpful plugins to augment the user experience. Fishbowl Anywhere allows access from mobile devices, Fishbowl Go can scan barcodes and perform cycle counts and Fishbowl Commerce helps manage inventory across e-commerce channels. 
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  • Multi-Channel, Multi-Warehouse Synchronization: Enables multi-channel, multi-warehouse synchronization in real-time so that the business can streamline managing multiple spreadsheets.  
  • Order Processing: Routes orders to multiple warehouses, making shipping flexible, regardless of how the seller fulfills orders.  
  • Cross Channel Analytics:  Helps businesses figure out the most profitable channels and products. These insights will help drive the business forward. 
  • Single-Click Replenishment:  Automation takes care of mundane and repetitive tasks so that businesses avoid out-of-stock situations. Reorder products and materials with one click.  
  • Inventory Optimization: Ensure product availability while reducing excess stock and inventory costs with forecast demanding and supply variable management.  
  • Real-Time Analytics: Capture, process and share all financial information instantly and ensure data collection and query resolution within seconds.  
  • Barcoding: Eliminate the possibility of human error and reduce inventory costs with fast and reliable barcoding. 
  • Account Integration: Get a real-time view of all transactions and accurately calculate job costing and commission with an integrated accounting system.  
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  • Reporting Features: Gathers data created by processes such as delivery and ordering and converts it into an accessible format. This collected data can be studied to find trends and plan for the future of business operations. 
  • Shipping Support: Allows users to print their own shipping labels. Mobile devices can be used to track products. It also integrates with FedEx and UPS. 
  • Inventory Management: Automate reordering along with streamlining pick, pack and shipping to optimize the supply chain. Users can track inventory with barcoding printing and scanning. 
  • Multi-Location Support: Get an overhead view of a multi-location operation with robust management tools. Monitor stock levels in multiple facilities, gain trend data across all operations and transfer products from one location to another to avoid shortages. 
  • Multiple Currencies:  Allows operations that span the globe to convert currencies. This module also enables the creation of purchase orders in the user’s currency of choice. Managers can set default currencies for vendors to keep things organized. 
  • Part Tracking Capabilities: Alerts users to the location of their needed manufacturing parts and where they are coming from. Set alerts for part replacement and track ordered parts by location. Tracks parts and labor costs so users can keep track of preferred vendors. 
  • Manufacturing Tools: The manufacturing module contains industry favorite features, including advanced work orders, bills of materials, work order automation, lot tracking and more. 
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Product Ranking

#48

among all
Inventory Management Software

#50

among all
Inventory Management Software

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Analyst Rating Summary

66
81
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78
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Order Fulfillment
Purchasing
Dashboards and Reports
Order Fulfillment
Mobile
Purchasing

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Extensiv Order Management
Fishbowl Inventory
+ Add Product + Add Product
Dashboards And Reports Inventory Control Inventory Valuation, Counts And Alerts Mobile Order Fulfillment Platform Capabilities Purchasing Returns Management 65 78 59 0 93 57 89 46 100 84 80 94 100 58 89 67 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

58%
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User Sentiment Summary

Excellent User Sentiment 95 reviews
Great User Sentiment 707 reviews
97%
of users recommend this product

Extensiv Order Management has a 'excellent' User Satisfaction Rating of 97% when considering 95 user reviews from 1 recognized software review sites.

83%
of users recommend this product

Fishbowl Inventory has a 'great' User Satisfaction Rating of 83% when considering 707 user reviews from 4 recognized software review sites.

n/a
4.6 (14)
n/a
3.3 (62)
4.83 (95)
4.2 (629)
n/a
4.0 (2)

Awards

Extensiv Order Management stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

SelectHub research analysts have evaluated Fishbowl Inventory and concluded it deserves the award for the Best Overall Inventory Management Software available today and earns best-in-class honors for Dashboards and Reports and Order Fulfillment.

Analysts' Pick Award
Dashboards and Reports Award
Order Fulfillment Award

Synopsis of User Ratings and Reviews

Inventory Management: Extensiv Order Manager provides tools to manage inventory across multiple warehouses and sales channels, preventing stockouts and overselling.
Order Fulfillment: The platform streamlines order processing, from picking and packing to shipping, with automation features and integrations with shipping carriers.
Multichannel Selling: Extensiv Order Manager supports selling on various online marketplaces and eCommerce platforms, centralizing order management.
Reporting and Analytics: Users can access data and insights on sales performance, inventory levels, and other key metrics to make informed business decisions.
Integrations: Extensiv Order Manager integrates with various eCommerce tools and platforms, such as Shopify, Amazon, and QuickBooks.
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Ease of Use: Nearly 83% of users who mentioned ease of use noted that the system is intuitive, accessible and easy to learn.
Support: Approximately 75% of reviewers said that support teams, especially those working on plug-ins, were helpful, knowledgeable and quick to respond.
Functionality: About 62% of reviewers who talked about the overall functionality of the system said that overall, the features of the system were suitable for daily warehousing and inventory management processes.
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Customer Support: Users have reported challenges in getting timely and effective assistance from Extensiv's customer support team, leading to frustration and unresolved issues.
Usability: The platform's interface and workflows can be complex and require a significant learning curve, especially for users who are new to order management systems or have limited technical expertise. This complexity can hinder efficiency and user adoption.
Integrations: While Extensiv offers a range of integrations with other eCommerce platforms and tools, some users have encountered limitations or difficulties with specific integrations, which can impact their workflows and data synchronization.
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Customization: Out-of-the-box customization options were limited and hard to implement, as noted by nearly 75% of users who referred to customization.
Cost: All users who mentioned cost said that the price associated with customization, integration and the overall system was too high.
Reports: Almost 80% of users who mentioned reports said that they were too basic, exporting was difficult and that they had to pay to customize them.
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Extensiv Order Manager has garnered a mixed bag of user reviews over the past year. Some users rave about its user-friendly interface and its ability to streamline their eCommerce operations, making it a breeze to juggle sales orders, purchase orders, and invoices all in one place. They also appreciate its seamless integration with popular eCommerce platforms like Shopify and WooCommerce, ensuring smooth sailing regardless of order volume. On the flip side, some users find the software's features lacking and its price tag a bit steep, especially when compared to similar products on the market. What sets Extensiv Order Manager apart is its robust order fulfillment and shipping capabilities. It boasts advanced features for efficient order tracking and processing, along with real-time inventory tracking to keep businesses in the know about stock levels and product allocation. This ensures that shipping operations are in sync with customer demands, keeping both businesses and customers happy. However, the lack of certain features and the higher price point compared to competitors might give some potential users pause. All in all, Extensiv Order Manager is a good fit for businesses seeking a comprehensive eCommerce management solution, particularly those with high-volume sales or complex fulfillment needs. Its ability to centralize operations and provide end-to-end control over the entire eCommerce process makes it a valuable tool for businesses looking to level up their game. However, it's important to weigh the pros and cons carefully before taking the plunge, especially if budget is a concern or if specific niche features are required.

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Fishbowl Inventory brings numerous modules to the table, including inventory and warehouse management, to fulfill a wide range of daily tasks. The support teams provide in-depth training and responsive support, especially from those working in Fishbowl’s Plug-In support. The system supports numerous integrations, but sometimes the integration process isn’t the most stable. Some users noted that being required to host their data on site was cumbersome and expensive. The mobile apps give users the ability to follow and interact with daily tasks while they are out of the office. The implementation process for the system can be time consuming, but overall, users felt that it satisfied their needs. Users felt that it could use more customization options and that the reporting features was a bit unpolished and basic.

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