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CounselLink vs Law Ruler

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Our analysts compared CounselLink vs Law Ruler based on data from our 400+ point analysis of Legal Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
CounselLink Software Tool
Law Ruler Software Tool
SelectHub Award Winner
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Product Basics

Analyst Rating

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Detailed Analysis

User Sentiment

Good User Sentiment (12 Reviews)

Analyst Rating

81 Detailed Analysis

User Sentiment

Excellent User Sentiment (41 Reviews)
LexisNexis CounselLink is a cloud-based software that helps corporate departments and law firms manage their legal operations. It offers a range of features to manage matters, invoices, vendors and reports in one place. Its powerful analytical and reporting capabilities enable teams to make data-driven decisions and optimize performance, resulting in better client outcomes.

Centralizing matter and invoice management helps reduce administrative burdens and focus on higher-value work. With the ability to track budgets and spending, businesses can better allocate resources and mitigate the risk of overages.
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Law Ruler provides legal practitioners with integrated CRM, case management and billing solutions. Leverage dashboard analytics and immersive visualizations to get data-driven insights on productivity. Add a personal touch to automated workflows for daily procedures such as emails, appointments, invoices and e-Signature requests. Maintain complete visibility over the firm’s communication channels, including social media, digital marketing campaigns, calls and websites. Access a built-in settlement wizard to streamline contingency settlements. Sort contacts and leads with custom tags and reach them instantly via dedicated communication channels.

Create online intake forms with the customizable form builder. Retrieve medical records in case of mass tort and personal injury cases. Use best practice templates to create legal documents and contracts. Automate calls and follow-ups with an AI-powered Click and Call Dialer. Integrate with Microsoft Office 365 for easy access to the entire enterprise technology suite.
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Product Assistance

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Email
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FAQ
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Knowledge Base
24/7 Live Support
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Product Insights

  • Comprehensive Analytics and Reporting: Legal departments can analyze expense data and make informed decisions. Generate reports on various metrics, including spend by matter type, matter status and vendor.
  • Robust Collaboration Tools: Collaborate with vendors, outside counsel and other stakeholders in a secure and centralized platform. Ensure that everyone is on the same page and can stay up-to-date.
  • Enhanced Matter Management: Track progress, store documents and manage deadlines. Automate workflows and provide alerts to ensure nothing falls through the cracks.
  • Optimized Spend Management: Gain visibility into legal fees, enforce billing guidelines and optimize billing rates. Identify cost-saving opportunities and get real-time budget tracking capabilities.
  • Efficient Vendor Management: Manage vendors, including law firms and other legal service providers. Track vendor performance, enforce service level agreements and ensure compliance with billing guidelines.
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  • Enhanced Efficiency: Streamline legal processes, automate tasks, and reduce time spent on administrative duties, freeing up attorneys to focus on high-value work.
  • Improved Case Management: Centralize case information, track progress, set deadlines, and manage documents efficiently, ensuring seamless case handling and reducing the risk of errors.
  • Increased Collaboration: Facilitate seamless communication and collaboration among attorneys, paralegals, and clients, fostering a cohesive team environment and enhancing productivity.
  • Enhanced Client Service: Provide clients with real-time case updates, secure document sharing, and personalized communication, building stronger relationships and increasing client satisfaction.
  • Reduced Costs: Optimize resource allocation, minimize administrative expenses, and improve billing accuracy, resulting in significant cost savings for law firms.
  • Improved Compliance: Ensure adherence to ethical and regulatory guidelines, manage conflicts of interest, and maintain accurate records, mitigating risks and protecting the firm's reputation.
  • Data-Driven Insights: Analyze case data, track key performance indicators, and identify areas for improvement, enabling data-informed decision-making and strategic planning.
  • Enhanced Security: Safeguard sensitive client information with robust security measures, including data encryption, access controls, and disaster recovery plans, ensuring data integrity and compliance.
  • Scalability and Flexibility: Adapt to changing caseloads and firm growth with a scalable platform that can accommodate the evolving needs of law firms of all sizes.
  • Exceptional Support: Benefit from dedicated technical support, training, and ongoing updates, ensuring a smooth implementation and maximizing the value of the software investment.
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  • Work Management:
    • Collect and Organize: Use legal requests to establish a centralized work intake source that meets specific requirements. Create custom fields that capture information unique to the department's needs. Configure the homepage to focus on what's most important and organize documents in a central repository.
    • Track, Audit and Report: The work tasks feature helps manage deadlines and maintain compliance with processes. Use the budgets module to plan legal spending and save costs. Assess the work status of law firms and internal staff and prevent any circumvention of business rules using audit trails. Get 80+ standard reports to analyze work and customize reports to organize and present data.
  • Financial Management:
    • Paper Invoice Processing: Capture all expenses with invoicing service. Convert all non-LEDES format invoices, including PDFs and paper, into electronic invoices.
    • Smart Review: Examine and categorize all line-item invoice charges with proprietary AI-enabled technology to comply with billing guidelines. Save time and money with automatic error flagging and adjustments.
    • Invoice Review: Automate invoice processing, audit electronic and non-electronic invoices, and include non-CounselLink reviewers with external invoice review.
    • Advanced Accounting: Manage budget, discounts, accruals and reserves to stay on track within preset thresholds.
    • Allocations: Easily assign invoice spend to one or more accounts by setting up allocation codes and applying allocation templates to any matter.
  • Vendor Management:
    • Vendor Profiles and Scorecards: Use law firm profiles and scorecards to gain comprehensive insights into the firm's performance. Analyze legal spending, matter distribution and timekeeper-level billing with visualizations. Rate and score law firms for better vendor selection.
    • Fee Structure: Invoice for legal work by negotiating fee agreements with law firms. Be equipped to handle all types of alternative fee arrangements.
    • Diversity Survey: Assess the vendor's diverse talent pool. Collect and track diversity information to increase accountability.
    • Rate Analysis: Compare and evaluate performance by establishing, monitoring and enforcing timekeeper rates. Visualize historical time comparisons for better insights.
    • Billing Guidelines: Simplify onboarding by creating and publishing billing practice documentation and allow law firms to accept before invoicing.
  • Contract Lifecycle Management: Draft better contracts, expedite authoring, streamline negotiation and analyze executed contracts. Manage all contract-related work with one tool, featuring real-time collaboration, workflow automation and actionable analytics.
  • Analytics:
    • Interactive Dashboards: Optimize the user interface by tailoring dashboards with relevant metrics.
    • Reports: Use standard and customized reports to make strategic decisions supporting organizational goals.
    • Benchmarking Database: Evaluate fair legal rates and compare department performance.
    • Trends Report: Gain insights for better decision-making and analyze legal market dynamics over time with guiding metrics and expert contributions.
  • Legal Hold: Automate and simplify legal hold obligations by identifying, notifying and communicating with document custodians. Create an auditable record and maintain control with customized tools and templates for communication, surveys, reports and web pages.
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  • Dashboard Analytics: Leverage sonar dashboards and custom analytics to measure key performance indicators for marketing intake, referrals, staff productivity, litigation and case management. Identify historical trends and patterns, track dockets and evaluate return on investment. 
  • CRM: Tag contacts with custom labels. Assign multiple labels to a single contact and mass populate entries based on tags. Create notes, tasks and reminders to always stay on top of deadlines, tasks, meetings and important events. Automatically create new leads from referrals and inquiries. Leverage lead source tracking to gain actionable insights into top-performing marketing sources.  
  • Mobile Application: Enjoy unrestricted mobile access through an app optimized for on-the-go use. 
  • Legal Calendar: Connect to Outlook for two-way synchronization of calendar entries. Link client correspondence in Outlook to associated legal cases to maintain a centralized source of truth. 
  • Case Management: Manage the entire case lifecycle from referral to billing with one dedicated module. Eliminate data duplication and errors and omissions (E&O) with automated entries. Access turnkey integration of the firm’s calls, contacts, cases, websites and legal matters. 
  • Workflow Automation: Create custom templates and apply them to different workflows. Implement automation in regular processes like online intake forms, social media marketing, calls, text messaging and email marketing. Add a personal touch to follow-up emails and text messages regarding matters, invoices, electronic signatures, appointment reminders and more. 
    • Workflow Tracking: Get complete visibility into upcoming tasks, appointments, signature requests, emails and intake forms. 
  • Security: Provides around-the-clock intrusion detection and prevention facilities. HIPAA-compliant cloud hosting available. Secure firm data with 256-bit AES encryption. 
  • Billing: Supports contingency billing, flat-fee billing, timer-based hourly billing, fee splits, pro-bono billing, client medical bills, expenses and settlement tracking. Track time, expenses and invoices in real time and generate UTBMS and LEDES billing codes. 
  • Integrations: Connect to Office 365 for access to robust security and dictation and transcription tools. Other supported integrations include LawPay, Outlook Calendar, Zapier, QuickBooks, ApexChat, Google, Thomson Reuters and more. 
  • Click to Call Dialer: Automate follow-up calls and schedule callbacks with the built-in AI-powered dialer. Automatically follow-up on web and live chat leads and record all communication with date and time stamps. 
  • Online Intake Forms: Leverage a user-friendly form builder to create online intake forms with data fields tailored for every practice area and purpose. Automatically populate forms with existing data and add custom logos and images. Embed forms in the website and application. Send reminders to potential clients with incomplete progress. 
  • Legal Documentation: Automate document creation and delivery with custom templates and workflows. Process documents faster with electronic signatures. Send automated reminders to clients about incomplete contracts, waivers and NDAs. Eliminate redundant data and E&Os. 
  • Settlement Wizard: Evaluate settlement options in real time and approve transactions and payments with a single click. Calculate attorney fees for multiple firms and digitally review and approve settlements. Send invoices and opening and closing statements via text messages, emails or postal service.  
  • Record Retrieval: Directly order medical records for mass tort and injury cases. Get notifications on successful retrievals. 
  • Firm Reports: Use the built-in report builder to prepare custom reports via a no-code interface. Run reports on marketing campaigns, case milestones, productivity, case metrics and conversion rates. 
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Product Ranking

#47

among all
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#78

among all
Legal Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Billing And Payments Calendaring And Legal Docketing Client And Contact Management Dashboard And Reporting Document Management Matter/Case Management Mobile Capabilities Task Management Time And Expense Management 97 95 100 46 92 67 100 79 0 25 50 75 100
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User Sentiment Summary

Good User Sentiment 12 reviews
Excellent User Sentiment 41 reviews
76%
of users recommend this product

CounselLink has a 'good' User Satisfaction Rating of 76% when considering 12 user reviews from 1 recognized software review sites.

96%
of users recommend this product

Law Ruler has a 'excellent' User Satisfaction Rating of 96% when considering 41 user reviews from 2 recognized software review sites.

3.8 (12)
4.0 (1)
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4.8 (40)

Awards

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SelectHub research analysts have evaluated Law Ruler and concluded it earns best-in-class honors for Dashboard and Reporting and Task Management. Law Ruler stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Dashboard and Reporting Award
Task Management Award

Synopsis of User Ratings and Reviews

Intuitive Interface: CounselLink is recognized for its user-friendly design, which simplifies navigation and overall user experience, even for those who are new to the platform.
Streamlined Billing: The platform streamlines the process of generating and managing client invoices, allowing for easy upload of billing entries and linking relevant client and matter details.
Invoice Tracking: CounselLink provides transparency into the invoice status and payment process, allowing users to track their invoices and anticipate payment timelines.
Client-Matter Linking: Users can easily link client information to specific matters, ensuring quick and convenient access to relevant data.
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Intuitive Interface: Law Ruler's user-friendly design makes it easy to navigate and find the features you need, even for users with limited technical expertise.
Comprehensive Features: The software offers a wide range of features tailored to the specific needs of legal professionals, including case management, document automation, and billing.
Time-Saving Automation: Law Ruler automates repetitive tasks such as document creation and scheduling, freeing up lawyers to focus on more strategic work.
Enhanced Collaboration: The platform facilitates seamless collaboration between team members, allowing them to share documents, track progress, and communicate efficiently.
Excellent Customer Support: Law Ruler provides responsive and knowledgeable customer support, ensuring that users have the assistance they need to maximize the software's benefits.
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Slow Performance: Users have reported experiencing slow loading times and delays between actions within the CounselLink platform, impacting productivity and user experience.
Time and Expense Entry Challenges: Some users find the process of entering time and expenses cumbersome and not as user-friendly as other features, potentially leading to inaccuracies or frustration for legal professionals.
Customization Limitations: Tailoring CounselLink to specific business processes or integrating it with certain existing systems may require additional coding or professional services, potentially adding to the overall cost and implementation timeline.
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Limited Customization: Law Ruler offers limited customization options, making it difficult to tailor the software to specific firm needs.
Steep Learning Curve: Users have reported a steep learning curve when using Law Ruler, requiring significant time and effort to become proficient.
Lack of Integration: Law Ruler lacks seamless integration with other legal software and applications, limiting its functionality and efficiency.
Limited Reporting Capabilities: Users have expressed concerns about Law Ruler's limited reporting capabilities, making it challenging to generate comprehensive and customized reports.
Inconsistent Support: Some users have experienced inconsistent support from Law Ruler's customer service team, leading to delays and unresolved issues.
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Can CounselLink link arms with your legal team to boost efficiency and transparency? User reviews from the past year suggest a qualified "yes," but with some caveats. CounselLink garners praise for its user-friendly interface, with reviewers consistently highlighting its intuitive design and ease of navigation, even for those new to legal software. This accessibility is crucial for legal teams who need to quickly adapt to new technologies without extensive training. Users also appreciate CounselLink's robust billing management capabilities, particularly its ability to streamline invoice creation, submission, and tracking, which significantly reduces administrative burden and accelerates payment cycles. However, some users have reported that CounselLink can feel sluggish at times, with slow loading speeds impacting productivity. This is a recurring complaint that LexisNexis should address to ensure a seamless user experience. Additionally, while CounselLink's integration with eBillingHub is generally viewed positively, some users find the need for separate websites for certain clients cumbersome and counterintuitive. This fragmentation of access can lead to confusion and disrupt the otherwise streamlined workflow that CounselLink aims to provide. CounselLink's strengths lie in its user-friendly design, efficient billing features, and comprehensive reporting capabilities, making it a valuable asset for legal teams seeking to enhance operational efficiency and gain better visibility into their financial data. However, the occasional slow performance and the somewhat disjointed experience with client-specific websites are areas that LexisNexis should address to solidify CounselLink's position as a top-tier legal management solution. Overall, CounselLink is best suited for legal departments and law firms of all sizes looking to streamline their operations and improve financial transparency, particularly those who prioritize ease of use and efficient billing processes.

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Law Ruler has received mixed reviews in the past year. Users praise its intuitive interface, comprehensive features, and affordable pricing. They find it particularly useful for managing cases, tracking time, and generating documents. However, some users have reported occasional bugs and glitches, and they wish the software offered more customization options. Compared to similar products, Law Ruler stands out for its ease of use and affordability. Its intuitive interface makes it accessible to users of all experience levels, and its low price point makes it a great option for small law firms and solo practitioners. However, Law Ruler may lack some of the advanced features found in more expensive software, such as document automation and e-signature capabilities. Overall, Law Ruler is a solid choice for small law firms and solo practitioners who are looking for an affordable and easy-to-use legal software solution. Its strengths lie in its intuitive interface, comprehensive features, and affordable pricing. However, users who require more advanced features or customization options may want to consider other products.

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Screenshots

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