MyCase vs AbacusLaw

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Our analysts compared MyCase vs AbacusLaw based on data from our 400+ point analysis of Legal Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

MyCase is a cloud-based practice management tool designed to streamline legal operations, including document management, client intake, billing and accounting, time tracking and litigation. Drive collaboration across teams, monitor case progress and assign tasks via the legal calendar. Prepare automated workflows for daily activities and centralize client communication with a dedicated self-service client portal. Offer multiple payment options and tailored plans along with LEDES billing. Implement an effective lead conversion strategy with optimized intake forms, firm websites and analytics dashboards.

Accessible from any mobile device, it enables lawyers to run preconfigured reports on business health, automatically perform year-end reconciliations and manage trust accounts. Secure user accounts and legal documents with bank-grade encryption both at rest and during transit. Eliminate data redundancy with automated data validation.
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AbacusLaw is a legal practice administration and accounting PSA tool ideal for all types of law practices. It’s a suitable option for specialized law practitioners that focus on things like personal injury, criminal defense, civil litigation, estate planning, family law, insurance law and elder law.

Users receive crucial case and client intel, ensure deadlines are met and gain total transparency in their practice. A few of AbacusLaw's capabilities include time tracking, case administration, form creation, billing and scheduling.
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$39/User, Monthly
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$69/Feature, Monthly
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Videos
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Email
Phone
Chat
FAQ
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Knowledge Base
24/7 Live Support
Email
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Knowledge Base
24/7 Live Support

Product Insights

  • Maximize Billable Hours: Save time with simplified time tracking and billing capabilities to focus more on billable tasks. 
  • Improved Lead Conversion: Convert leads into paying clients and understand the sales pipeline better with streamlined lead management services. 
  • Dedicated Website Service: Attract more leads with access to a customizable website, SEO tools and Google Analytics. 
  • Easily Accessible Case Files: Get 24/7 access to critical case information from any device with an internet connection and from any location. 
  • Minimum Time to Market: Reduce the ramp time for existing employees with an intuitive UI and a plentiful knowledge base. 
  • Simplified Collaboration: Share case progress, deadlines and crucial touchpoints with team members and clients via a shared legal calendar. 
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  • Stay Organized: This program provides users with critical case details and dates so they can always stay on top of their tasks and deadlines.  
  • Effective Communication: Never miss out on emails, phone calls or client meetings thanks to this solution's built-in tracking abilities. Tracking is also included in the mobile app and the integration for Outlook.  
  • Aligns with Various Legal Departments: Users can employ AbacusLaw for various types of law such as criminal defense, civil litigation, insurance law and more. It offers tailored reports, automation principles and accurate terminology for a user's specific area of expertise.
  • Work In Private Cloud: This solution has private cloud deployment that enables users to host and supervise their firm's vital information. It's conveniently available on any device with internet access from virtually any area at any time.  
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  • Case Management: Consolidate case-related documents into one location, track ongoing cases and manage obligations through the legal calendar. Leverage automated workflows to carry out repetitive tasks and standard procedures. 
    • Documentation: Store an unlimited number of documents in customizable folders. Pre-fill document templates with case information. Encourage collaboration on documents across multiple teams, track version history and access legal documents globally from any mobile device. Upload, download and print documents in bulk. 
    • Legal Calendar: Create calendar entries and link them to associated cases. Share important events with clients and team members. Color code entries and sort by status or cases. Access a personal calendar and a centralized calendar for firm-wide updates on meetings, deadlines and appointments. Automatically get notifications on important events, touchpoints and Statute of Limitation deadlines. 
    • Status Reports: Get real-time insights into case history, progress and status via the dashboard. Track the firm’s productivity with built-in reports. Supported reporting metrics include cases by stage, average duration spent in each case and cases closed over time. 
    • Automated Workflows: Implement code-free automation to prepare workflows for standard processes. Automatically set case milestones, assign tasks and create forms. Get alerts for important dates, trial hearings and deadlines. 
  • Integrations: Integrate with Microsoft Outlook for real-time document synchronization, collaborative editing, offline editing and browser-based editing. Other integrations include Google Calendar, Outlook Calendar, QuickBook and Mailchimp. 
  • Security: Encrypt case files and messages with 128-bit SSL encryption while in transit and with 256-bit AES encryption at rest. Regularly back up the firm’s data. Validate data integrity after every update and eliminate redundancies. Physical access to servers is controlled via security escorts and two-factor authentication. 
  • Electronic Signatures: Send encrypted documents to clients for their signatures. Supports multiple signers and countersigners and complies with the ESIGN act. Use the eSignature dashboard to track pending signatures. 
  • Billing: Manage the entire billing cycle from invoicing and time tracking to payments and accounting. 
    • Legal Invoicing: Create legal invoices directly from time entries. Generate UTBMS codes for billable tasks and implement LEDES billing. Prepare invoices in bulk and share them with clients via the client portal, emails or traditional paper. Sort invoices by payment status and get automated notifications for overdue and outstanding payments. Automatically notify clients regarding outstanding invoices. 
    • Revenue Reporting: Run built-in reports on aging invoices and accounts receivable. Run reports on the firm’s financial health. Compare the amount billed to revenue collected to prepare a case revenue report. Measure performance against business goals and take corrective action if necessary.  
    • Time Tracking: Track billable hours with multiple timers or add entries after completing the task. The Smart Time Finder tool identifies billable actions without time entries. Leverage billable and non-billable expense tracking and embedded activity timers to maximize billing proficiency. Track time on the go from mobile devices and automatically link entries to associated cases. 
  • Payments: Offer clients multiple secure payment options, including in-person, over the phone, and online via credit card (Visa, Mastercard, Discover, AMEX) or eCheck (ACH). Process eChecks for free and automatically update invoice status and trust accounts for payment reconciliation. Set up tailored payment plans and automated monthly reminders for clients. 
    • Accounting: Seamlessly manage multiple trust and operating accounts. Deduct credit card fees only from operating accounts, maintain detailed logs of every transaction and organize payment history by date range or case.  
  • Lead Management: Use the Lead Status Board extension to manage the entire lead lifecycle from prospect to client. Break down lead acquisition into multiple stages and assign staff tasks for every step. The analytics dashboard gives complete visibility into successful referrals, touchpoint history and conversion rate. Process leads faster with customizable intake forms and eSignature support. 
  • Client Experience: Provide clients with a secure, two-way channel for sharing messages, documents and events via the client portal. Automatically record all correspondence for future reference. Directly share invoice links for simple, secure and direct online payment. 
  • Website: Design a custom, mobile-friendly website with preconfigured search engine optimization, Google Analytics integration and 99% uptime. Upload a custom business logo. Embed client intake forms and client portal connections directly into the website. 
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  • Useful Integrations: Users can integrate AbacusLaw with other apps to execute routine jobs they face in their legal practices. These apps include Microsoft Office 356, Salesforce, APX PayNow, HotDocs, Infusionsoft, and more.
  • Case Management: This software's technological experts evaluate users' requirements to devise and employ personalized solutions for top-notch outcomes. The case management tool enables users to keep all of their case and client information protected.
  • Time Tracking: Users can use the time tracking module to accurately and naturally bill time without bottlenecks. This feature runs in the background as users perform their daily routines.
  • Instant Billing: AbacusLaw's billing accessory promptly crafts a variety of professional fee settlements or billing plans. Users can adjust templates with the ideal presentations and the software will take care of the rest including a chart of accounts and monitoring bill schedules.  
  • Rules-Based Calendar: Users can utilize the calendar accessory to immediately and properly plan out valuable deadlines. This tool also keeps up with short-notice modifications. 
  • Develop Proper Forms: This program permits users to swiftly draft proper, signature-ready forms and documents based on information already entered into their database. This accessory contains autofill smart forms, flexible templates and documents for specific regions, states or law practices.
  • Mobile-Friendly: AbacusLaw is available as a mobile app with a user's data, calendar, contacts, notes, emails, and crucial files. The app also tracks billable moments like unexpected phone calls, urgent emails or anything else.  
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Product Ranking

#1

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#50

among all
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Analyst Rating Summary

81
83
94
99
89
92
75
100
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Matter/Case Management
Time and Expense Management
Billing and Payments
Client and Contact Management
Dashboard and Reporting
Billing and Payments
Client and Contact Management
Matter/Case Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

MyCase
AbacusLaw
+ Add Product + Add Product
Billing And Payments Calendaring And Legal Docketing Client And Contact Management Dashboard And Reporting Document Management Matter/Case Management Mobile Capabilities Task Management Time And Expense Management 94 89 75 62 100 78 82 100 99 92 100 67 88 78 82 79 0 25 50 75 100
94%
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92%
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83%
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17%
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31%
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89%
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78%
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78%
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22%
83%
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17%
83%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

57%
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43%
57%
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43%
67%
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33%
75%
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25%

User Sentiment Summary

Excellent User Sentiment 945 reviews
Good User Sentiment 766 reviews
93%
of users recommend this product

MyCase has a 'excellent' User Satisfaction Rating of 93% when considering 945 user reviews from 4 recognized software review sites.

77%
of users recommend this product

AbacusLaw has a 'good' User Satisfaction Rating of 77% when considering 766 user reviews from 5 recognized software review sites.

n/a
1.3 (2)
4.4 (107)
3.6 (72)
4.72 (449)
3.8 (324)
4.7 (373)
3.9 (365)
3.8 (16)
4.5 (3)

Awards

SelectHub research analysts have evaluated MyCase and concluded it earns best-in-class honors for Matter/Case Management. MyCase stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Matter/Case Management Award

SelectHub research analysts have evaluated AbacusLaw and concluded it earns best-in-class honors for Dashboard and Reporting.

Dashboard and Reporting Award

Synopsis of User Ratings and Reviews

Client Communication: MyCase offers a secure client portal that facilitates easy document sharing, messaging, and appointment scheduling, streamlining communication and collaboration.
Case Management: The platform provides tools for organizing case files, tracking deadlines, and managing tasks, ensuring that legal professionals stay on top of their workload.
Billing and Invoicing: MyCase simplifies the billing process with features like time tracking, expense recording, and online payment processing, making it easier for lawyers to get paid promptly.
Mobile App: The MyCase mobile app allows attorneys to access case information, communicate with clients, and manage tasks on the go, providing flexibility and convenience.
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Easy-to-Use Interface: Precisely 80% of users said AbacusLaw has a user-friendly interface.
Responsive Customer Service: Nearly 53% of users reported AbacusLaw has helpful and knowledgeable customer service.
Bountiful Features: AbacusLaw has plenty of robust features such as accounting, document management, billing, calendars, time management and more, according to 59% of users.
Well-Integrated: Approximately 72% of users say AbacusLaw integrates efficiently with Outlook, Microsoft Office, Adobe, WordPerfect and other business systems.
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Limited Customization: MyCase offers limited options for tailoring workflows or interfaces to specific firm needs, which can be frustrating for users with unique processes.
Billing Challenges: Some users report difficulties with generating invoices, particularly batch billing, leading to inefficiencies and potential errors in client billing.
Mobile App Functionality: The mobile app's features and functionality lag behind the desktop version, limiting its usefulness for lawyers on the go.
Integrations: MyCase's integrations with other software can be limited, requiring workarounds or manual data entry to connect with essential tools.
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Overall Performance Drags: Of the users who discussed AbacusLaw's overall performance, 68% of users said it was slow, glitchy or experienced freezes.
Non-Effective Mobile App: Nearly 75% of users were dissatisfied with the mobile app because it wasn't as efficient as the desktop version.
High Price Tag: Precisely 100% of users believe AbacusLaw has a high price and some have to pay extra for extra support.
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MyCase has attracted a loyal following within the legal community, with many users praising its intuitive interface and comprehensive features. The platform's ease of use is a recurring theme in reviews, making it accessible even for those with limited technical expertise. Users appreciate the ability to efficiently manage cases, track time, and communicate with clients all within a single platform. MyCase's billing and invoicing tools also receive positive feedback, streamlining the often cumbersome process of generating invoices and collecting payments. Compared to competitors like Clio and PracticePanther, MyCase is often lauded for its affordability and user-friendly design, making it a popular choice for solo practitioners and small law firms. However, some users note that MyCase's reporting capabilities may not be as robust as those offered by some competitors, and integrations with third-party applications could be more extensive. Despite these limitations, MyCase's core functionality, affordability, and ease of use make it a compelling option for legal professionals seeking a reliable and efficient practice management solution.

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Overall, AbacusLaw is a productive PSA tool that contains an abundant amount of features such as accounting, document management, billing, client management and a handy calendar amongst others. Its interface is easy to use and the customer support team is responsive in rectifying issues. It also integrates with Outlook and other Microsoft Office suites, Adobe and other business platforms. However, some users find the mobile app is not as effective as the desktop version. The desktop version comes with a hefty amount of system crashes and glitches while running at a sluggish pace. Most users, especially those who own small businesses, find the pricing unreasonable. But AbacusLaw is still a proactive solution.

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