MyCase vs PerfectLaw

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Our analysts compared MyCase vs PerfectLaw based on data from our 400+ point analysis of Legal Software, user reviews and our own crowdsourced data from our free software selection platform.

PerfectLaw Software Tool

Product Basics

MyCase is a cloud-based practice management tool designed to streamline legal operations, including document management, client intake, billing and accounting, time tracking and litigation. Drive collaboration across teams, monitor case progress and assign tasks via the legal calendar. Prepare automated workflows for daily activities and centralize client communication with a dedicated self-service client portal. Offer multiple payment options and tailored plans along with LEDES billing. Implement an effective lead conversion strategy with optimized intake forms, firm websites and analytics dashboards.

Accessible from any mobile device, it enables lawyers to run preconfigured reports on business health, automatically perform year-end reconciliations and manage trust accounts. Secure user accounts and legal documents with bank-grade encryption both at rest and during transit. Eliminate data redundancy with automated data validation.
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PerfectLaw is a comprehensive software solution designed to streamline legal management tasks, including case management, document management, and billing. It is particularly well-suited for law firms and legal departments seeking to enhance efficiency and organization. The software's robust features include time tracking, workflow automation, and client communication tools, which collectively improve productivity and client service. PerfectLaw stands out for its integrated approach, offering a single platform that eliminates the need for multiple disparate systems. Users appreciate its intuitive interface and the seamless integration of various legal management functions. This integration reduces administrative overhead and minimizes the risk of errors. While specific pricing details are not readily available, potential users are encouraged to contact SelectHub for a tailored pricing quote based on their unique requirements. PerfectLaw's pricing typically varies depending on the number of users and the specific features needed, with options for monthly or annual payment plans.
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$39/User, Monthly
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Product Assistance

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Product Insights

  • Maximize Billable Hours: Save time with simplified time tracking and billing capabilities to focus more on billable tasks. 
  • Improved Lead Conversion: Convert leads into paying clients and understand the sales pipeline better with streamlined lead management services. 
  • Dedicated Website Service: Attract more leads with access to a customizable website, SEO tools and Google Analytics. 
  • Easily Accessible Case Files: Get 24/7 access to critical case information from any device with an internet connection and from any location. 
  • Minimum Time to Market: Reduce the ramp time for existing employees with an intuitive UI and a plentiful knowledge base. 
  • Simplified Collaboration: Share case progress, deadlines and crucial touchpoints with team members and clients via a shared legal calendar. 
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  • Increased Efficiency: Automate routine tasks such as document generation and time tracking, freeing up valuable time for more complex legal work.
  • Enhanced Collaboration: Centralized document management allows team members to access and edit files in real-time, improving coordination and reducing errors.
  • Improved Client Communication: Integrated client portals provide clients with secure access to their case information, fostering transparency and trust.
  • Accurate Billing: Automated time and expense tracking ensures precise billing, reducing disputes and improving cash flow.
  • Regulatory Compliance: Built-in compliance features help ensure adherence to legal standards and regulations, minimizing the risk of penalties.
  • Data Security: Advanced encryption and secure access controls protect sensitive client information from unauthorized access and breaches.
  • Customizable Workflows: Tailor workflows to match your firm's specific processes, enhancing productivity and consistency across cases.
  • Comprehensive Reporting: Generate detailed reports on case progress, financials, and performance metrics, aiding in strategic decision-making.
  • Scalability: Adaptable to firms of all sizes, PerfectLaw grows with your business, ensuring long-term usability and investment value.
  • Reduced Administrative Overhead: Streamline administrative tasks, allowing staff to focus on billable work and client service.
  • Enhanced Mobility: Access case files and perform tasks from anywhere with cloud-based solutions, supporting remote work and flexibility.
  • Client Relationship Management: Integrated CRM tools help manage client interactions and track case histories, improving client satisfaction and retention.
  • Task Prioritization: Automated task management helps prioritize and delegate tasks effectively, ensuring deadlines are met and workloads are balanced.
  • Document Version Control: Maintain a clear history of document revisions, reducing the risk of errors and ensuring the use of the most current information.
  • Cost Savings: Reduce the need for physical storage and administrative resources, leading to significant cost reductions over time.
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  • Case Management: Consolidate case-related documents into one location, track ongoing cases and manage obligations through the legal calendar. Leverage automated workflows to carry out repetitive tasks and standard procedures. 
    • Documentation: Store an unlimited number of documents in customizable folders. Pre-fill document templates with case information. Encourage collaboration on documents across multiple teams, track version history and access legal documents globally from any mobile device. Upload, download and print documents in bulk. 
    • Legal Calendar: Create calendar entries and link them to associated cases. Share important events with clients and team members. Color code entries and sort by status or cases. Access a personal calendar and a centralized calendar for firm-wide updates on meetings, deadlines and appointments. Automatically get notifications on important events, touchpoints and Statute of Limitation deadlines. 
    • Status Reports: Get real-time insights into case history, progress and status via the dashboard. Track the firm’s productivity with built-in reports. Supported reporting metrics include cases by stage, average duration spent in each case and cases closed over time. 
    • Automated Workflows: Implement code-free automation to prepare workflows for standard processes. Automatically set case milestones, assign tasks and create forms. Get alerts for important dates, trial hearings and deadlines. 
  • Integrations: Integrate with Microsoft Outlook for real-time document synchronization, collaborative editing, offline editing and browser-based editing. Other integrations include Google Calendar, Outlook Calendar, QuickBook and Mailchimp. 
  • Security: Encrypt case files and messages with 128-bit SSL encryption while in transit and with 256-bit AES encryption at rest. Regularly back up the firm’s data. Validate data integrity after every update and eliminate redundancies. Physical access to servers is controlled via security escorts and two-factor authentication. 
  • Electronic Signatures: Send encrypted documents to clients for their signatures. Supports multiple signers and countersigners and complies with the ESIGN act. Use the eSignature dashboard to track pending signatures. 
  • Billing: Manage the entire billing cycle from invoicing and time tracking to payments and accounting. 
    • Legal Invoicing: Create legal invoices directly from time entries. Generate UTBMS codes for billable tasks and implement LEDES billing. Prepare invoices in bulk and share them with clients via the client portal, emails or traditional paper. Sort invoices by payment status and get automated notifications for overdue and outstanding payments. Automatically notify clients regarding outstanding invoices. 
    • Revenue Reporting: Run built-in reports on aging invoices and accounts receivable. Run reports on the firm’s financial health. Compare the amount billed to revenue collected to prepare a case revenue report. Measure performance against business goals and take corrective action if necessary.  
    • Time Tracking: Track billable hours with multiple timers or add entries after completing the task. The Smart Time Finder tool identifies billable actions without time entries. Leverage billable and non-billable expense tracking and embedded activity timers to maximize billing proficiency. Track time on the go from mobile devices and automatically link entries to associated cases. 
  • Payments: Offer clients multiple secure payment options, including in-person, over the phone, and online via credit card (Visa, Mastercard, Discover, AMEX) or eCheck (ACH). Process eChecks for free and automatically update invoice status and trust accounts for payment reconciliation. Set up tailored payment plans and automated monthly reminders for clients. 
    • Accounting: Seamlessly manage multiple trust and operating accounts. Deduct credit card fees only from operating accounts, maintain detailed logs of every transaction and organize payment history by date range or case.  
  • Lead Management: Use the Lead Status Board extension to manage the entire lead lifecycle from prospect to client. Break down lead acquisition into multiple stages and assign staff tasks for every step. The analytics dashboard gives complete visibility into successful referrals, touchpoint history and conversion rate. Process leads faster with customizable intake forms and eSignature support. 
  • Client Experience: Provide clients with a secure, two-way channel for sharing messages, documents and events via the client portal. Automatically record all correspondence for future reference. Directly share invoice links for simple, secure and direct online payment. 
  • Website: Design a custom, mobile-friendly website with preconfigured search engine optimization, Google Analytics integration and 99% uptime. Upload a custom business logo. Embed client intake forms and client portal connections directly into the website. 
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  • All-in-One Database: Integrates case management, billing, and document management into a single database, eliminating the need for multiple systems.
  • Case Management: Provides comprehensive tools for tracking case details, deadlines, and tasks, ensuring nothing falls through the cracks.
  • Document Management: Offers robust document storage and retrieval capabilities, including version control and full-text search.
  • Time and Billing: Facilitates accurate time tracking and billing with customizable billing rates and automated invoice generation.
  • Calendar and Docketing: Synchronizes with Outlook and other calendar systems to manage appointments, court dates, and deadlines efficiently.
  • Email Management: Integrates with Microsoft Outlook to archive emails directly into the case file, maintaining a complete communication history.
  • Workflow Automation: Automates routine tasks and processes, such as client intake and document assembly, to improve efficiency and reduce errors.
  • Client Portal: Provides a secure online portal for clients to access case information, documents, and invoices, enhancing client communication and satisfaction.
  • Reporting and Analytics: Generates detailed reports and analytics on various aspects of firm operations, from financial performance to case progress.
  • Mobile Access: Offers mobile access to key features, allowing attorneys to manage their work from anywhere, at any time.
  • Security and Compliance: Ensures data security with encryption, access controls, and compliance with legal industry standards.
  • Customizable Interface: Allows users to tailor the software interface to their specific needs and preferences, improving usability and productivity.
  • Integration Capabilities: Seamlessly integrates with other legal and business software, such as accounting systems and e-discovery tools.
  • Client Relationship Management (CRM): Manages client interactions and relationships, tracking communications, and follow-ups to enhance client service.
  • Task Management: Assigns and tracks tasks within the firm, ensuring accountability and timely completion of work.
  • Expense Tracking: Monitors and records expenses related to cases, facilitating accurate billing and financial management.
  • Training and Support: Provides comprehensive training resources and support services to help users maximize the software's potential.
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Product Ranking

#1

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#61

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Billing And Payments Calendaring And Legal Docketing Client And Contact Management Dashboard And Reporting Document Management Matter/Case Management Mobile Capabilities Task Management Time And Expense Management 94 89 75 62 100 78 82 100 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 945 reviews
Great User Sentiment 5 reviews
93%
of users recommend this product

MyCase has a 'excellent' User Satisfaction Rating of 93% when considering 945 user reviews from 4 recognized software review sites.

88%
of users recommend this product

PerfectLaw has a 'great' User Satisfaction Rating of 88% when considering 5 user reviews from 1 recognized software review sites.

4.4 (107)
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4.72 (449)
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4.7 (373)
4.4 (5)
3.8 (16)
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Awards

SelectHub research analysts have evaluated MyCase and concluded it earns best-in-class honors for Matter/Case Management. MyCase stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Matter/Case Management Award

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Synopsis of User Ratings and Reviews

Client Communication: MyCase offers a secure client portal that facilitates easy document sharing, messaging, and appointment scheduling, streamlining communication and collaboration.
Case Management: The platform provides tools for organizing case files, tracking deadlines, and managing tasks, ensuring that legal professionals stay on top of their workload.
Billing and Invoicing: MyCase simplifies the billing process with features like time tracking, expense recording, and online payment processing, making it easier for lawyers to get paid promptly.
Mobile App: The MyCase mobile app allows attorneys to access case information, communicate with clients, and manage tasks on the go, providing flexibility and convenience.
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Comprehensive Features: PerfectLaw is an all-in-one solution encompassing case management, billing, and document management, simplifying legal operations.
Integration Capabilities: Seamless data flow between different modules eliminates redundant data entry, saving time and reducing errors.
Robust Reporting: The software provides in-depth reporting tools, allowing firms to track key metrics and make informed decisions.
Customization Options: PerfectLaw offers flexibility in tailoring the system to a firm's specific needs, ensuring a perfect fit for different workflows.
Timekeeping and Billing: Users praise the intuitive timekeeping features, including the ability to enter time from anywhere in the system, streamlining billing processes.
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Limited Customization: MyCase offers limited options for tailoring workflows or interfaces to specific firm needs, which can be frustrating for users with unique processes.
Billing Challenges: Some users report difficulties with generating invoices, particularly batch billing, leading to inefficiencies and potential errors in client billing.
Mobile App Functionality: The mobile app's features and functionality lag behind the desktop version, limiting its usefulness for lawyers on the go.
Integrations: MyCase's integrations with other software can be limited, requiring workarounds or manual data entry to connect with essential tools.
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Steep Learning Curve: Some users find it difficult to get up to speed with the software initially due to its extensive features and complex functionality.
User Interface: A common complaint is that the interface isn't intuitive, requiring multiple clicks to perform tasks that should be simpler.
Customer Support: While generally responsive, some users report occasional delays in getting support, which can be frustrating when dealing with urgent technical issues.
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MyCase has attracted a loyal following within the legal community, with many users praising its intuitive interface and comprehensive features. The platform's ease of use is a recurring theme in reviews, making it accessible even for those with limited technical expertise. Users appreciate the ability to efficiently manage cases, track time, and communicate with clients all within a single platform. MyCase's billing and invoicing tools also receive positive feedback, streamlining the often cumbersome process of generating invoices and collecting payments. Compared to competitors like Clio and PracticePanther, MyCase is often lauded for its affordability and user-friendly design, making it a popular choice for solo practitioners and small law firms. However, some users note that MyCase's reporting capabilities may not be as robust as those offered by some competitors, and integrations with third-party applications could be more extensive. Despite these limitations, MyCase's core functionality, affordability, and ease of use make it a compelling option for legal professionals seeking a reliable and efficient practice management solution.

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Is PerfectLaw the perfect solution for your legal firm's needs? Reviews from the past year suggest it could be, particularly for larger firms. Users consistently praise PerfectLaw's comprehensive suite of features, highlighting its "all-in-one" approach that streamlines various tasks, such as billing, case management, and document management, eliminating the need to juggle multiple software solutions. This integrated approach not only simplifies daily operations but also potentially saves firms money and reduces headaches. However, some users point out a steep learning curve, suggesting that getting the software up and running might require a significant time investment, especially for those unfamiliar with similar systems. While customer support receives positive feedback for its responsiveness, the initial setup and customization process has been described as complex and time-consuming. In essence, PerfectLaw appears to be a robust, feature-rich solution best suited for larger firms willing to invest the time and resources necessary to fully utilize its capabilities. Smaller firms or those seeking a more intuitive, out-of-the-box solution might find the learning curve a significant hurdle.

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