Our analysts compared LiveAgent vs 123 Flash Chat based on data from our 400+ point analysis of Live Chat Software, user reviews and our own crowdsourced data from our free software selection platform.
Analyst Rating
User Sentiment
123 Flash Chat is a robust software solution designed to facilitate live chat interactions, offering a comprehensive suite of features tailored for real-time communication. It is particularly well-suited for online communities, educational institutions, and businesses seeking to enhance user engagement through dynamic chat environments. The software supports text, audio, and video chat, providing a versatile platform for various communication needs.
Key benefits include seamless integration with existing websites, customizable chat rooms, and a user-friendly interface that enhances the overall user experience. Popular features encompass private messaging, chat moderation tools, and multi-language support, making it accessible to a global audience. Users have praised its reliability and the rich set of functionalities that cater to diverse requirements.
Pricing details for 123 Flash Chat are not readily available, and it is recommended to contact SelectHub for a personalized quote based on specific needs. This ensures that users receive a tailored pricing plan that aligns with their unique requirements.
among all Live Chat Software
LiveAgent has a 'excellent' User Satisfaction Rating of 93% when considering 3716 user reviews from 5 recognized software review sites.
SelectHub research analysts have evaluated LiveAgent and concluded it earns best-in-class honors for Ticket Management. LiveAgent stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
LiveAgent offers live chat and helpdesk capabilities, including advanced ticketing. Users can access and update all aspects of a given customer account. Interactive tools, automated behavior reply terminology, live queries management and intuitive onboarding are some aspects of the software that users appreciate. However, some users noted that the software is pricey and the UI is dated. They also reported issues with the payment gateway, mobile app design, service experience feedback and somewhat limited integration options, in terms of other social media and chat platforms. All things considered, LiveAgent is a decent live chat software suitable for businesses of all sizes.
Is 123 Flash Chat all it's cracked up to be? Based on user reviews, 123 Flash Chat seems to be a mixed bag. While some users praise its ease of installation and compatibility with various platforms, the lack of recent reviews raises concerns about its current relevance, especially in a rapidly evolving technological landscape. For instance, a user in 2014 lauded its seamless integration with their PHPChat site, highlighting its compatibility as a key strength. However, the absence of feedback from the past nine years makes it difficult to ascertain if these advantages still hold true. Furthermore, the software's reliance on Flash, a technology that has largely been phased out due to security and performance issues, raises a red flag. While the company claims to have released an HTML5 client for mobile and PC, the lack of user feedback on this newer version makes it difficult to assess its effectiveness. This reliance on outdated technology could potentially pose security risks and compatibility issues with modern browsers and devices. In conclusion, while 123 Flash Chat might have been a viable option in the past, the lack of recent user reviews combined with its dependence on outdated technology makes it difficult to recommend wholeheartedly. It might be suitable for users prioritizing affordability and seeking basic chat functionalities, but those requiring modern features, robust security, and ongoing support might need to explore alternative solutions.
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