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Blackboard Learn vs Litmos

Last Updated: November 18th, 2024

Our analysts compared Blackboard Learn vs Litmos based on data from our 400+ point analysis of LMS Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Blackboard is an educational management tool used commonly in K-12, higher education, online education and corporate training. It’s cloud-based and has several add ons including Learn, Open LMS, Classroom, Predict, Intelligence, Ally, Collaborate and more. All have different specialties that add to the primary online education functions.

The core product, Blackboard Learn, includes course management, mobile accessibility and insights into data and analytics. Upgraded versions have more robust facilities, including advanced web conferencing, virtual classrooms and more in-depth reporting.

SAP Litmos is a cloud-based LMS that provides solutions for onboarding, employee development, and customer, member and partner training. It allows you to customize the user interface and dashboards to match your company’s brand and meet learners' needs.

You can automate training tasks and use AI to enhance learning and assessment activities. It also offers powerful reporting tools, a wide range of ready-made courses and features to sell your training content online.

Users praise its user-friendliness, customization capabilities and interactive course management features. Some users highlighted improvement areas, such as the need for more advanced customization options, more consistent customer support and a flexible pricing structure.

The solution offers three pricing plans: Foundation, Premier and Platinum Suite, each with varying features and services.

$9,500 Annually

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$5,400 Annually

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Windows

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Chromebook

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On-Premise

Mobile

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Product Assistance

Documentation

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Live Online

Videos

Webinars

we're gathering data

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Product Insights

Mass Communications: A message can be written and then sent via social media, email, voice message, SMS or push notification to everyone who needs to see it.nbsp;
Student Retention: It provides data on incoming and outgoing students, which helps with the development of student retention strategies. Some functions within the dashboard are also specifically geared toward targeting at-risk learners.
Accessibility: Not only does it allow for accessible file formats such as semantic HTML, audio files, ePub and electronic braille, but it can audit content sent out by instructors and return with annotations to improve accessibility. It is also fully compliant with the Americans with Disabilities Act.
Parental Involvement: Parents get access to see how students are doing and address potential problems early in the process.
Multiple Translations: Over 15 different languages are available, including Arabic, English, Chinese (both simplified and traditional), Dutch, Russian, Korean and more.
Implementation: Through a partner program, users can get help with implementation through technical support and strategy analysis.
Accreditation Tracking/Documentation: The assessment and accreditation solution makes institutional reporting automatic, helps provide documentation where needed and streamlines evidence collection.
Partnerships: More services are available for buyers who use partner programs. This support may be technical, marketing or strategic and varies depending on the different levels of partnership.

Boosts User Adoption: It offers optional, off-the-shelf courses so users can begin using the system without first building out content. The thousands of video courses cover key topics, including compliance, health and safety, HR, conflict management, sales, IT, finance and cyber security. SAP continually adds fresh material to the library, which is accessible for no extra charge.
- When we tested Litmos, we found its interface easy to use for non-tech or novice users. The features are interactive and modern, and all the basics are easy to find on an all-in-one dashboard.
Enhances Learning Efficiency with AI: The AI assistant allows you to find and use targeted materials essential for job performance quickly. Learners can access and inquire about content before completing courses, and managers can receive actionable insights to refine training efforts. The AI infrastructure ensures content and data security and Is compliant with GDPR, SOC II, and CCPA standards.
Offers an Online Course Library: Access a comprehensive library of over 80,000 award-winning courses from Litmos, Go1, and Bigger Brains. These courses span various topics, including compliance training, performance improvement and skill development, and are regularly updated and ready for immediate use. You can also offer courses and certifications to external users for a fee, creating additional revenue opportunities.
Award-Winning LMS: SelectHub research analysts evaluated and rated Litmos among our top ten LMS products in the SelectHub Awards 2024. Litmos also won best-in-class honors for assessments, content and course management, learning delivery, mobile capabilities, platform capabilities, and integrations and extensibility.
Makes Course Management Easy: According to our data, Litmos scored exceptionally well for features that help users manage content and courses, access training on the mobile app, sell content online and generate insightful reports. All the basics are available out of the box: content creation and partnership, content repository, course authoring, course selling, discounts and promotions, graphs and visualizations, custom reports and more.
Offers Many Tools to Customize Assessments: When we ran a free trial of Litmos, we noted that it offers a suite of permissions and controls to customize assessments.
- You can lock assessments after a single attempt, with the option to unlock and allow one re-attempt, adding an extra layer of control over the learning process.
- The interface supports navigation controls, such as hiding the "Next" module button and displaying the "Previous Question" button, which enhances the user experience.
- You can randomize questions and answers to reduce predictability, while learners are required to provide an answer before proceeding to the next question.

Integration: It can be integrated with other essential educational programs such as Student Information Systems, lunch systems, online grade books and others to make collecting data easy.
Collaboration: Through web conferencing and virtual classrooms, students, peers and coworkers can collaborate on projects and content creation.
Mobile App: The app, which is available across several devices, offers mobile-friendly content that’s been adjusted to flip less on a phone screen. Learners can access tests, quizzes, notes and more.
SaaS: It’s a software-as-a-service or cloud-based product. This means the hosting is online and not local.
Templates: When instructors create courses, they can choose from several pre-made templates and customize as needed.
Strategic Planning: Extra services include strategic planning, which comes with market research, help to develop a comprehensive strategy, deployment support and more.
E-Commerce: It allows users to buy or sell courses, training materials and other content. This can be used as a revenue source or to find more information for a program.
Sales Training and Development: In addition to its uses in K-12 and higher education, it helps with the training of employees to keep them in compliance or certified in a corporate setting. Individual workers can be tracked, and areas of improvement can be easily identified.
Registration: It manages learners throughout the enrollment process and can help them sign up along pre-defined learning paths or prerequisites.

Content Authoring: Create professional and interactive eLearning content, suitable for users of all experience levels.
- Create courses and modules using the intuitive Create Module tool.
- Customize courses with a neutral theme that highlights your organization’s colors and logos. Tailor fonts, colors and themes to ensure a consistent brand experience.
- With the following/back options, you can effortlessly navigate through pages or slides. The "lock progress" feature allows you to track learner progress throughout the course.
- Adhere to 508 and WCAG AA standards to make content accessible to all users, including those with disabilities. Users can also select their preferred language.
- Build courses in multiple languages and structure them with multiple pages or slides. Add, delete, and reorder pages to control course flow and coverage.
- Use predefined templates and components, such as text and images, videos, quizzes and more. Customize it with headings, images, buttons, and audio.
- Set various completion criteria such as Last Page, Quiz Pass or Declaration. Attach resources and save important documents for easy access.
- Publish courses directly into Litmos Training as SCORM 1.2 or download as a SCORM 1.2 ZIP file.
Third-Party Integrations: Easily integrate with a variety of third-party tools like Zoom, Zendesk, Okta, BambooHR, Paylocity, Shopify and Dropbox.
Off-The-Shelf Content: Access 2,000+ award-winning courses, 80,000+ courses from Go1, and 4,000+ eLearning videos from Bigger Brains. Use ready-made skills tagging and learning paths, or create custom ones tailored to your organization's needs. Enhance learning with workbooks, handouts and more.
Mobile App: Engage with training anytime, anywhere, on any device, with a consistent experience across desktop and mobile.
- Download courses to learn without an internet connection.
- Enable notifications to stay on track with reminders for deadlines, new courses and upcoming training sessions.
- Use biometric single sign-on (SSO) and access training materials and interactive content from anywhere.
- Support for 37 languages, microlearning modules and AI integration.
Compliance: Create a consistent compliance culture with up-to-date, country-specific compliance courses created by experts. Upload pre-existing content, create SCORM modules or use Litmos’ off-the-shelf compliance courses. Easily track progress and measure impact using built-in or custom reports to monitor course completions, quiz results and more.
Ecommerce: Generate revenue from courses and certifications to boost your bottom line.
- Sell your courses and certifications on an eCommerce platform.
- View and adjust revenue based on delivery methods, dates and locations.
- Sell training credits upfront and bridge revenue gaps with automated tracking and management.
- Automatically monitor and allocate expenses for events and vendors.
- Link revenue to different business units or product lines and create unique eCommerce accounts for each.
- Customize the appearance of your training offerings to match your brand so that customers and partners can easily recognize them.
- Manage training in multiple languages and currencies with built-in support for global taxation.
- Connect with CRM, ERP and financial systems using the Litmos API to handle data accurately.
Surveys: Use the survey tool and pre-built reports to gather feedback from employees and discover what users think about the course. Create surveys in multiple formats, such as multiple-choice, text comments and a rating scale, and prevent learners from filling out a survey multiple times to ensure accurate results.
Instructor-Led Training (ILT): Easily manage both in-person and virtual instructor-led training (ILT and vILT) sessions.
- Coordinate schedules, track attendance, and handle all training details on a single platform.
- Integrate with webinar tools like Microsoft Teams, Zoom and Webex
- Simplify registration with features such as single sign-on, mobile access and automated calendars.
- Automate attendance tracking and conflict checking and send alerts for schedule changes.
- Schedule recurring sessions and add multiple instructors to sessions.
Assessments: Configure assessments with various question types, such as multiple choice, true/false, and fill-in-the-blank. Set assessments as mandatory or optional, with customizable passing scores, and integrate them directly into courses.
Customizations: Personalize the look and feel of your LMS with a variety of customization tools.
Branding
- Custom Branding: Tailor the LMS interface to align with your organization's brand. Modify colors, fonts, logos and backgrounds to create a cohesive brand experience.
- Custom Login Page: Design a personalized login screen that welcomes users and reflects their brand identity.
- Header and Footer Customization: Customize the global header and footer for both admin and learner views.
Course and Content
- Built-In Authoring Tool: Use the built-in authoring tool to create and customize courses and reuse existing content, such as PowerPoint presentations and videos.
- Learning Paths: Create customized learning paths (curriculums) tailored to specific roles or competencies, guiding learners through a structured training experience.
User Experience
- Personalized Views: Create personalized learner views for users to see content that is most relevant to them based on their roles, preferences or past activities.
- Widgets and Interface Options: You can choose from various widgets, such as news, metrics, and assigned training, to display on the dashboard.
- Navigation Customization: Select different navigation styles, such as horizontal or vertical menus.
Training: Besides the solution’s content library and knowledge management capabilities, it has valuable applications for several specific types of industries.
- Customer Training: This solution allows for better adoption, upselling, and increased buyer loyalty by providing the opportunity to train customers on how to use products. Tracking lets users see which training programs work best for customers so they can adjust training as needed. Popular training enables organizations to increase sales through the eCommerce function.
- Sales Training: Accessible by mobile, the sales training can use video assessments to help hone pitches and integrate with a CRM. It also comes with several courses on relevant topics.
- Operations Training: The dual use of certification programs and learning paths, allows employers to ensure their operations managers are qualified and up to date with compliance issues.
- Gig Worker Training: For jobs in the gig economy, such as Uber, Lyft and Airbnb contractors, the software can onboard people quickly and efficiently even when they’re not in the same country.
- Contractor Training: The solution scales easily for a sudden upsurge in workers in an unpredictable market, while reporting and analytics allow managers to monitor workers closely. Bits of microlearning can help a variety of workers answer questions quickly without disrupting the process.
- Supplier Training: Stay in touch and up to date with suppliers through presentations, video, audio, PowerPoints, reference materials and SCORM-standardized content. Scaling also helps accommodate a significant change in learners.
Certificate Management: Create unique certificates to reflect the attributes of each learner and course.
- Customize various elements of the certificates, such as logos, colors, fonts and text, to align with your brand guidelines and enhance their visual appeal.
- Create unique certificates for each course, ensuring that the design and content reflect the specific training completed by the learner.
- Manage the lifecycle of certifications, including expiration notifications and renewal processes, to stay compliant with industry regulations.
Monitor Learner Activity: Receive alerts in real time for learner activities, like course completions or milestone achievements. Use the Boost feature to schedule and send push notifications to any device, including wearables.
Customizable Subdomains: Create multiple subdomains per subscription, each customizable and brandable. Designate one subdomain as the primary for system-wide course assignments.
Gamification: Incorporate gamification elements to enhance user engagement and motivation.
- Allow learners to earn points and badges for completing courses and display them on their profiles to encourage participation and reward progress.
- Rank learners on leaderboards based on their points to encourage healthy competition.
- Tailor gamification mechanics to fit organizational training goals and create a personalized learning experience.
Data Reporting: Track learner progress and assess the effectiveness of training programs using insightful data reports.
- Schedule automated reports to generate and send via email, keeping stakeholders informed without manual effort.
- Create custom reports tailored to specific metrics or KPIs, focusing on what matters most to your organization.
- Interpret data quickly with visual dashboards and graphical representations to identify trends and areas of improvement.
- Track comprehensive metrics, including course completions, learner engagement levels and assessment scores, to get a bird' s-eye view of training activities.
Social Learning: Direct messaging and discussion forums enable learners to share insights and clarify doubts in real time. Social media integration allows them to collaborate on learning paths and share achievements and progress, boosting community engagement.

Product Ranking

#6

among all
LMS Software

#1

among all
LMS Software

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Analyst Rating Summary

100

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Collaboration

Compliance

Reporting and Dashboard

Content and Course Management

User Management and Gamification

Mobile Capabilities

Platform Capabilities

Reporting and Dashboard

eCommerce

Content and Course Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Blackboard Learn

Litmos

+ Add Product + Add Product

14%

86%

29%

71%

80%

20%

80%

20%

100%

50%

100%

50%

87%

13%

93%

100%

38%

62%

38%

75%

25%

100%

87%

13%

100%

91%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

71%

29%

71%

29%

User Sentiment Summary

79%

of users recommend this product

Blackboard Learn has a 'good' User Satisfaction Rating of 79% when considering 1521 user reviews from 5 recognized software review sites.

84%

of users recommend this product

Litmos has a 'great' User Satisfaction Rating of 84% when considering 1114 user reviews from 5 recognized software review sites.

4.9 (18)

5.0 (14)

3.9 (789)

4.2 (566)

4.1 (456)

n/a

4.2 (278)

4.2 (54)

4.3 (45)

3.8 (204)

4.1 (211)

Awards

Synopsis of User Ratings and Reviews

Grading: A total of 80% of users who mentioned the grading capabilities felt it worked well and saved them time.

Effective Communication: Over 70% of users who mentioned communications features were thrilled with the discussion boards, messaging, live classrooms and other features.

Great Customer Support: More than two-thirds of reviewers who mentioned the customer support had good experiences with the staff.

Easy to Use: Users felt that the UI worked well in over 50% of reviews.

Ease of Use: Users find Litmos easy to use, both for learners and administrators. It has a clean and modern interface that is simple to navigate.

Customization: The platform offers a wide range of features that can be customized to meet specific needs, such as branding and assignment management.

Customer Support: Users appreciate Litmos' customer support team's quick and efficient response. The Dojo learning tool and online help forums are cited as valuable resources for learning and troubleshooting.

Quick Setup: Many users highlight the rapid implementation process, allowing organizations to get started with training programs without extensive delays. This is particularly beneficial for companies needing to onboard employees quickly.

Training Efficiency: Litmos assists in the onboarding process for new employees, making it easier to conduct training programs and ensure compliance. Some users have seen a significant increase in course completion rates after switching to Litmos.

Poor Mobile Function: Around 75% who mentioned the app said they had issues with the design, especially on mobile.

Issues with Features: Over 41% of users said there were holes in the functionality of the integrations, grading features and said there was too much text on the website.

Steep Learning Curve: While many said the UI was easy-to-use, over 40% of those mentioned it said it took a long time to learn.

Reporting and Customization: Users would like custom reports to be sharable within the system without needing to export and share them manually.

Efficiency of Course Building: The process of building courses could be more efficient, particularly in terms of packaging content into classes and courses.

Font and Sizing Restrictions: The content authoring tool has some font and sizing restrictions.

Customer Support Issues: Some users feel that Litmos's support relies heavily on the user watching learning courses, which can be time-consuming and inefficient.

Blackboard is an online learning solution used most commonly in educational institutions. As one of the biggest players in the market, its users appreciate its features, useability, grading functions and the different channels of communication. The most common complaint was that it’s hard to learn. However, many said it was easy to navigate after getting over the initial learning curve. Though many people liked its features, there were gaps and additional functionalities wished for in almost every category. Its lack of accessibility was also an issue for some users. This solution is good for institutions looking to implement a standardized learning solution. However, it’s important to compare it to its big competitors as some complained it was generic or too similar to other systems. Still, this can be an extremely efficient platform for online and blended learning.

SAP Litmos really stands out as a user-friendly, cloud-based LMS that suits businesses of all sizes and industries. We love how intuitive the interface is and how quick and easy it is to set up, making it perfect for organizations looking for a hassle-free training solution. The availability of off-the-shelf courses means you can get started with training right away without having to develop content from scratch.The platform’s AI features are a huge plus, offering targeted materials and actionable insights to boost learning efficiency. With a vast course library and the option to monetize training content, Litmos adds excellent value to the learning experience. Its streamlined course management, customizable assessments and branding options let you tailor the platform to fit your needs perfectly.However, there are a few areas where Litmos could improve. Expanding its compliance capabilities and enhancing collaboration features with native group chat and two-way messaging would be beneficial. Additionally, refining the course-building process and improving the content authoring tool could enhance the overall user experience.Despite these areas for growth, Litmos is a strong choice for a flexible and efficient LMS. Its user-friendly design, AI-powered features and extensive course library make it a valuable asset for onboarding, employee development and customer training initiatives. The platform's focus on customization and flexibility empowers you to create a tailored learning experience that aligns with your brand and objectives.

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FAQ

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