Brightspace vs SuccessFactors LMS

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Our analysts compared Brightspace vs SuccessFactors LMS based on data from our 400+ point analysis of LMS Software, user reviews and our own crowdsourced data from our free software selection platform.

SuccessFactors LMS Software Tool

Product Basics

Brightspace is a cloud-based LMS that supports personalized learning for educational institutions, corporations, healthcare institutions, nonprofits and more. For K-12 schools, it offers blended and virtual learning options, along with tools for professional learning. For companies, it provides an engaging learning platform to train employees, customers and partners.


Key features include tools for tailored learning experiences, intelligent agents, analytics for tracking progress, course authoring and a gradebook with a mastery view. You can choose from flexible options to build and curate content, and use its mobile-friendly design for on-the-go learning.

Users praise Brightspace for its extensive features, user-friendly interface and proactive support. A large number of reviews mention its exceptional implementation and onboarding process, praising the responsiveness and speed of the support team. While the majority of users are impressed by the solution’s capabilities, some mentioned that it may have a learning curve for new users.

The exact pricing of the solution isn’t mentioned online. For accurate pricing details based on the size and requirements of your institution, you can contact the vendor for a custom quote.

On the bright side, you can access the 30-day free trial to get hands-on experience with the platform. It includes a variety of pre-loaded courses to explore and a sandbox area where you can experiment with creating your own course.

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SAP SuccessFactors Learning is an HR solution with LMS, talent management, payroll support and other capabilities. Some functionality mentioned below is available through additional modules offered through the wider company. The wide range of HR capabilities include benefits administration, compensation planning, employee lifecycle management, payroll, performance management, time tracking, succession planning and more. Customizable reporting and analytics make more effective measurements and actionable insights possible for users.
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Product Insights

  • Revolutionizes Learning with AI: D2L Lumi uses AI to simplify tasks for both teachers and admins in Brightspace. It can automatically generate practice questions and custom learning paths for students, speeding up course setup. For learners, Lumi provides personalized feedback and helps with note-taking, making learning more efficient and boosting training outcomes.
  • Digitizes Courses: Brightspace’s Content Experience platform makes it easy to build interactive courses with videos, images and even external tools like Google Drive and OneDrive. Pre-made templates simplify course design, and tools like Video Note come with automatic captions, ensuring accessibility for learners with special needs.
  • Facilitates Performance Review With Grading Tools: Based on our data, Brightspace scores 93 for the Assessments module. Its Gradebook and Mastery View make it easy to grade and track student progress in one place. With the Creator+ add-on, AI helps you by automatically generating quizzes and practice questions, saving you time. Advanced Analytics give you clear insights into student engagement and performance, so you can quickly spot who may need extra support and adjust your teaching to fit their needs.
  • Improves Decision-Making: With predictive models, you can actually forecast how learners will perform and fill in any knowledge gaps with personalized learning paths. Plus, real-time reports and visualizations give you a clear view of how effective your courses are and how engaged learners are.
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  • Improved Experience for Employees: Provides more detailed feedback and an open line of communication between employees with flexible surveys, dashboards varied by role or reporting and planning tools. This allows leaders to better bridge the gap and cater better to their needs.
  • Better Tech Adaptation: Demonstrates where different technology may better serve the staff in their day to day lives. It also provides tools so users can express themselves when management institutes new technologies to ease implementation burdens. After using new software, management can reach out to those who may be struggling more.
  • Greater Employee Engagement: Actively measures employee engagement and gathers feedback on compensation and benefits plans. This allows workers to feel they have more input leading to greater employee buy-in and a more productive office.
  • More Effective Processes: Saves time and money across the organization through automation and analysis of traditionally manual processes, reducing frustrations for employees and HR alike.
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  • Roles and Permissions: Create, define, modify and delete user roles, and assign permissions to control access to features like creating discussions or editing navigation bars. Apply roles to users for specific org units to determine their access levels, and use cascading roles to extend permissions to all subordinate org units for easier management.
  • Calendar: Display all upcoming events to learners in one central location. Post essential dates like project deadlines, office hours, in-class events and more on the calendar.
  • Assignments: Create and edit assignments using the Assignments tool, track submission times and review work directly. Associate assignments with rubrics and competencies, and return them with grades and feedback. Organize them into categories, and set restrictions by date, group membership or special access.
  • Mobile App: Use the Brightspace Pulse mobile app to let learners access course calendars, assignments, grades and announcements from one place. Send real-time alerts for cancellations, room changes, and new content or grades. Allow them to view schedules and weekly tasks with built-in visualization tools to track what’s due today, this week and later.
  • Portfolio: Use the Portfolio tool to help learners capture and showcase their learning journey. Create and update digital portfolios to track progress over time. Use the app to collect evidence, record audio and video reflections, and document achievements.
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  • Learning Management: Provides training and learner experience to aid in employee development and better company-wide compliance. Information from experts makes the courses more engaging and relevant and can be delivered within the workday.
  • Talent Management: Helps leaders find, develop and keep the right staff. Tools include an ATS, cross-boarding, employee lifecycle administration, new hire paperwork, onboarding, performance management, recruiting, talent sourcing and more.
  • Employee Lifecycle: Allows administrators to fix gaps in helping employees develop or guiding them through the hiring process, with tools including:
    • Analytics, custom dashboards and reporting, and event-based triggers to manage employees from start to finish with the company.
    • Feedback after onboarding and offboarding to give deeper insight into the process.
  • Performance Management: Provides employees with the criticism and praise they need to become better at the job. Capabilities include:
    • Career planning, evaluations and reviews, goal management features and individualized reporting.
    • Feedback and analytics so workers and leaders can deliver praise and identify opportunities for improvement.
    • Premade questions for performance reviews, report designs and workflows.
    • Identification of at-risk employees who may be struggling in their position.
  • Succession Planning: Prepares candidates for leadership roles in case of sudden staff shake-ups and for in-house promotions.
    • Defines career path for employees, helping them think about further development.
    • Gets employees more invested in the company
    • Coordinates talent reviews with other factors, making it easier to identify candidates who might be overlooked
  • HR Capabilities: Handles the administration of benefits, payroll, time tracking and other important HR management issues.
    • Benefits: Design benefit packages and take employee feedback to gauge satisfaction. Helps provide clarity to employees about coverage and gives data to HR management to select the best plans. An intelligence engine allows administrators to run simulations based on budget and get employee feedback on their priorities, improving employee and leadership relations.
    • Payroll: Enables leaders to make and implement the best possible compensation and rewards programs. It automates, standardizes and streamlines accurate payment for employees and tax administration for employers.
    • Attendance and Finance: Keeps track of employee hours and transfers them into the payroll program, as well as helps the management team handle all other matters of finance in the organization.
    • Other HR: Manages compliance, organization management, employee profiles and more. Products include compliance, document generation, employee case management, HR ticketing, knowledge management, permits and visas.
  • Reporting and Analytics: Customizable reports measure the most important metrics for success to provide actionable, data-driven insights. Metrics include employee engagement, the effectiveness of HR processes, onboarding programs, technology gaps and more. It also helps with employee retention and workforce planning. Data can be exported and given to employees and other key stakeholders.

  • Limitations

    At the time of this review, these are the product limitations according to user feedback:

    • Difficult to learn
    • Has similar functionality to other solutions
    • Reporting isn’t as customizable as desired

    Suite Support

    mail_outlineEmail: There’s no general-purpose support email, but it’s likely that users can get help from representatives through email.
    phonePhone: Users can reach support for American products and services at +1 (800) 872-1727 and can get to the SAP Business One response center at +1 (888) 227-1727. For help in other countries, a full list is available on the support site.
    schoolTraining: It offers a multitude of training and support. Some training is available through paid courses; however, they do offer some free training as well. Customers also get access to additional resources such as certifications, microlearning, podcasts, videos, virtual events and whitepapers.
    local_offerTickets and Live Chat: Users can access live chat on the website 24/7 and send support tickets through the online portal.

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Product Ranking

#11

among all
LMS Software

#20

among all
LMS Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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SuccessFactors LMS
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AI-based Capabilities Assessments Collaboration Compliance Content And Course Management ECommerce Learning Delivery Mobile Capabilities Platform Capabilities Reporting And Dashboard User Management And Gamification 43 93 100 100 86 92 100 87 93 100 81 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 911 reviews
Good User Sentiment 277 reviews
87%
of users recommend this product

Brightspace has a 'great' User Satisfaction Rating of 87% when considering 911 user reviews from 4 recognized software review sites.

76%
of users recommend this product

SuccessFactors LMS has a 'good' User Satisfaction Rating of 76% when considering 277 user reviews from 4 recognized software review sites.

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4.7 (11)
4.4 (598)
3.3 (12)
4.3 (217)
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4.1 (18)
4.5 (77)
4.4 (78)
3.5 (177)

Awards

SelectHub research analysts have evaluated Brightspace and concluded it earns best-in-class honors for Assessments, Compliance and Learning Delivery.

Assessments Award
Compliance Award
Learning Delivery Award

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Synopsis of User Ratings and Reviews

Comprehensive Feature Set: Brightspace gets major props for its "all-in-one" feature set that includes tools for creating and managing courses, delivering content in various formats (videos, quizzes, documents) and promoting collaboration. Users appreciate its support for different instructional approaches, whether it's entirely online, blended or traditional classroom settings.
User-Friendly Interface: The platform's interface is generally described as clean and intuitive, which is crucial for both instructors and students. This minimizes the learning curve, allowing users to focus on teaching and learning rather than navigating a complex system.
Customization: Institutions and instructors like the ability to tailor the platform to their branding and specific needs. This includes customizing themes, layouts and navigation.
Analytics and Reporting: Brightspace provides detailed analytics and reporting tools that allow instructors to track student progress, identify areas where students might be struggling and measure the effectiveness of their teaching methods.
Accessibility: Brightspace is built with accessibility in mind, complying with standards like WCAG 2.1, Section 508 and EN 301 549. Features like screen reader compatibility, keyboard navigation and alternative text for images ensure that all learners, including those with disabilities, have equal access to educational content.
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Sophisticated Performance Management: Over 90% of reviewers that discussed performance management loved the features and said it was better than other solutions.
Useful for Work: Users who referenced the system’s usefulness found it helpful in over 70% of reviews.
Good Functionality: Over 70% of reviewers mentioning this topic were happy with the various features of the program.
User Recommendations: Users who discussed recommendations and the software said they would recommend it in over 70% of comments.
Excellent Recruiting Tools: Over 70% of reviewers who talked about the talent acquisition features felt they worked well.
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Learning Curve: While the interface is generally user-friendly, some users, especially those new to Brightspace or transitioning from another LMS, may find the initial setup and learning process to be challenging.
Limited Customization in Certain Areas: Although Brightspace offers extensive customization in many areas, some users have reported limitations in specific areas, such as fine-grained control over page layouts and graphics.
Cost: Depending on your organization's size and requirements, the cost of Brightspace can be a significant factor. Additional costs for add-ons or premium features can further increase the overall investment.
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Difficult to Learn: Users found the solution hard to adapt to with a steep learning curve in over 80% of reviews that discussed it.
Poor Administration Tools: Over 80% of reviewers who mentioned the management and administration features felt they were hard to use.
Mixed Reviews for Customer Service: Reviewers that discussed customer service had a nearly 50-50 ratio of good to bad experiences.
Mixed Reviews for Ease of Use: Users who talked about navigation and the UI were almost evenly split on whether or not they felt it worked well.
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Brightspace is one of our top-rated LMSs with a solid analyst score of 92. It’s designed for large organizations and is popular for both education and corporate training. According to our data, Brightspace has a high score for several LMS modules. These include:  Collaboration: 100 Compliance: 100 Reporting and Dashboard: 100 Assessments: 93One of its standout features is the flexible course builder, allowing you to create interactive courses without technical expertise. With Creator+, you can use ready-made templates to quickly build professional-looking content, complete with quizzes and polls to keep learners engaged.Brightspace also makes it easy to add videos and multimedia, giving courses a dynamic feel. Built-in design styles help ensure that everything looks consistent and polished. The platform’s grading system, including the Gradebook, simplifies the grading process by automatically pulling in scores from assignments, quizzes and discussions. Setting up grading is easy with a step-by-step wizard, and you can provide feedback through text, audio or even annotations.Brightspace’s predictive analytics helps you spot students who might need extra support by analyzing grades, engagement, and activity. Performance+ adds even more reporting power, letting you generate detailed reports, track learning patterns and set up personalized learning paths for each student based on their progress.If you need advanced reporting across courses, the Achievement+ package includes tools for tracking learning outcomes and viewing results over time. This package includes features like the Outcome Achievement Dashboard and the Course Achievement Overview, which offer visual reports that can also be exported for offline use.Brightspace integrates with third-party tools like video conferencing and student information systems. Plus, its mobile-friendly design allows students to access courses from any device, anytime. Based on our data, Brightspace stands out in collaboration, compliance and reporting. Its Performance+ suite offers real-time training insights, and it complies with standards like WCAG and SCORM, while providing strong security measures like encryption and backups.However, compared to other platforms like Docebo or LearnUpon, Brightspace lacks certain AI-powered features such as AI-based tagging and content recommendations, which could be a disadvantage for organizations wanting advanced AI tools. Absorb LMS also offers more options for subscription management and interactive learning, which Brightspace doesn’t fully support — potentially making it less ideal for businesses looking to monetize training or enhance engagement with interactive features.Although Brightspace excels in core features like tracking, reporting, and compliance, it’s missing some capabilities like workload balancing and lesson gating, which can help manage learner progress. Pricing varies by organization size, making it scalable, though some users note a steeper learning curve than with other platforms.For organizations that need a customizable LMS with strong analytics, Brightspace is a worthwhile investment, especially for businesses focused on data-driven training and development strategies.

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SAP SuccessFactors Learning is an LMS and HR management solution. By far and away, the best-reviewed feature was professional development especially for its goal management and career plans. A 2019 PCMag review went as far as to call it the “Cadillac” of performance management. Reviewers were pleased with the features, found it useful to their career and would recommend the system to others. Last, reviewers were pleased with the recruiting tools and felt it aided them during talent acquisition. The useability and customer service for the product had very mixed reviews with an almost equal number of people reporting good or bad experiences. Reviewers who had used learning systems before and had smaller businesses had more positive things to say than new LMS users and large business employees. On the flip side, users felt it was particularly difficult to learn and said they ran into problems during the implementation process. While reviewers were pleased with the learning management overall, they didn’t like the administrator’s abilities, feeling it was lacking and not customizable enough. This may be a good fit for small and medium-sized businesses that are particularly interested in performance management. Do a thorough check of an organization’s requirements before choosing.

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