DigitalChalk vs SuccessFactors LMS

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Our analysts compared DigitalChalk vs SuccessFactors LMS based on data from our 400+ point analysis of LMS Software, user reviews and our own crowdsourced data from our free software selection platform.

SuccessFactors LMS Software Tool

Product Basics

DigitalChalk, a cloud-based eLearning solution from Sciolytix, is designed to make corporate training easy and effective. It offers features like training, eCommerce, course management, course delivery, knowledge management, exam proctoring and more. You can access training content anytime, anywhere, and store it in a learning library.

The platform supports instructor-led training, customized learning paths, progress tracking and real-time analytics. Sell courses, ensure compliance with industry regulations, protect your intellectual property, and get unlimited product support for administrators and users.

Users love DigitalChalk for its responsive customer support, ease of use, and versatile branding and course creation features. For pricing details, please contact the vendor directly.

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SAP SuccessFactors Learning is an HR solution with LMS, talent management, payroll support and other capabilities. Some functionality mentioned below is available through additional modules offered through the wider company. The wide range of HR capabilities include benefits administration, compensation planning, employee lifecycle management, payroll, performance management, time tracking, succession planning and more. Customizable reporting and analytics make more effective measurements and actionable insights possible for users.
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$3,500 Annually, Quote-based
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$2.17/User, Monthly
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Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
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Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Create Courses Quickly: DigitalChalk makes course creation quick and easy, cutting down time spent on the process by up to 75%. Simply upload your videos, SCORM files or PPTs, add interactive elements like quizzes and publish the course.
  • Protect Content Privacy: With Content Fortress, give customers access to your courses on their own LMS without losing control. Protect your intellectual property, reduce losses from overuse or theft, and open new sales opportunities. Track exact usage, monitor learner performance and manage version control easily. You can create your course, package it as a SCORM or AICC file, and upload it to Content Fortress.
  • Innovate on Learning Delivery: Using the UPtick app, onboard staff, create custom simulations and run real-life sales scenarios for trainees. Get feedback from an expert who monitors staff progress and provides learners with the correct answers. Use content from an extensive library customized to various industries and situations.
  • Ensure GDPR Compliance: The solution follows GDPR guidelines and has strong security measures to protect your company and employee data. With Data Privacy Framework Certification and EU Data Residency options, the LMS is fully compliant with GDPR.
  • Save on Commission Fees: The vendor doesn’t charge a commission for transactions made from selling courses through DigitalChalk’s eCommerce system. However, there are additional fees based on the pricing plan you choose. Contact the sales team to discuss the details and find the best pricing model for you.
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  • Improved Experience for Employees: Provides more detailed feedback and an open line of communication between employees with flexible surveys, dashboards varied by role or reporting and planning tools. This allows leaders to better bridge the gap and cater better to their needs.
  • Better Tech Adaptation: Demonstrates where different technology may better serve the staff in their day to day lives. It also provides tools so users can express themselves when management institutes new technologies to ease implementation burdens. After using new software, management can reach out to those who may be struggling more.
  • Greater Employee Engagement: Actively measures employee engagement and gathers feedback on compensation and benefits plans. This allows workers to feel they have more input leading to greater employee buy-in and a more productive office.
  • More Effective Processes: Saves time and money across the organization through automation and analysis of traditionally manual processes, reducing frustrations for employees and HR alike.
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  • Course Creation and Management: Chalkboards let you create courses using video, audio, slides and other media, along with tools like chapters and captions.
    • Add details for each course, such as title, instructor and passing grade.
    • Add various question types such as MCQs, Fill in the Blanks, True/False and more.
    • Manage who has access to modify the course by authoring permissions.
    • Select how the course is considered completed and manage completion criteria.
    • Add grading categories for the course and edit achievements, and remove the course if necessary.
    • Preview what the course will look like to a user and display the list of elements within the course.
    • Upload any of your packaged content, such as SCORM files, AICC files, xAPI files or PowerPoint.
  • Media Library: Store all your course content in the Media Library. Upload content to a course, and it will automatically be added to the library. You can also upload it to the library and add it to your courses from there. List each piece of content in the Media Library with details such as the number of courses it appears in, name, description, versions, captions, chapters, a preview and its usage type in any course.
  • Gamification: Set up games for your users to participate in while they experience your content, and award points based on their completion of various elements. Name your game, describe what it's about and who it's for, create levels based on point thresholds and award badges for completing certain goals.
  • Grading: Grade learners individually or grade course elements in the Gradebook. Review survey results for individual learners or as an aggregate for groups of learners.
  • Data Reporting: Get insights into learner data and analytics with real-time data reports. Track learner progress, top-selling courses, performance trends, course completion rates and more. Filter reports by user type, job role and date range, and download them in CSV and HTML formats.
  • eCommerce: Sell courses online using an integrated eCommerce system. Offer discounts, bulk purchases and gift options, and manage trainees efficiently through bulk imports and automated reporting. Certify learners with badges and issue CPD-accredited certificates automatically.
  • Integrations: Add or develop custom integrations with almost any software tool to meet your specific needs. Connect with GoToMeeting, LinkedIn Learning, Salesforce and Webex, or use the RESTful API and SSO functionality to incorporate other necessary programs.
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  • Learning Management: Provides training and learner experience to aid in employee development and better company-wide compliance. Information from experts makes the courses more engaging and relevant and can be delivered within the workday.
  • Talent Management: Helps leaders find, develop and keep the right staff. Tools include an ATS, cross-boarding, employee lifecycle administration, new hire paperwork, onboarding, performance management, recruiting, talent sourcing and more.
  • Employee Lifecycle: Allows administrators to fix gaps in helping employees develop or guiding them through the hiring process, with tools including:
    • Analytics, custom dashboards and reporting, and event-based triggers to manage employees from start to finish with the company.
    • Feedback after onboarding and offboarding to give deeper insight into the process.
  • Performance Management: Provides employees with the criticism and praise they need to become better at the job. Capabilities include:
    • Career planning, evaluations and reviews, goal management features and individualized reporting.
    • Feedback and analytics so workers and leaders can deliver praise and identify opportunities for improvement.
    • Premade questions for performance reviews, report designs and workflows.
    • Identification of at-risk employees who may be struggling in their position.
  • Succession Planning: Prepares candidates for leadership roles in case of sudden staff shake-ups and for in-house promotions.
    • Defines career path for employees, helping them think about further development.
    • Gets employees more invested in the company
    • Coordinates talent reviews with other factors, making it easier to identify candidates who might be overlooked
  • HR Capabilities: Handles the administration of benefits, payroll, time tracking and other important HR management issues.
    • Benefits: Design benefit packages and take employee feedback to gauge satisfaction. Helps provide clarity to employees about coverage and gives data to HR management to select the best plans. An intelligence engine allows administrators to run simulations based on budget and get employee feedback on their priorities, improving employee and leadership relations.
    • Payroll: Enables leaders to make and implement the best possible compensation and rewards programs. It automates, standardizes and streamlines accurate payment for employees and tax administration for employers.
    • Attendance and Finance: Keeps track of employee hours and transfers them into the payroll program, as well as helps the management team handle all other matters of finance in the organization.
    • Other HR: Manages compliance, organization management, employee profiles and more. Products include compliance, document generation, employee case management, HR ticketing, knowledge management, permits and visas.
  • Reporting and Analytics: Customizable reports measure the most important metrics for success to provide actionable, data-driven insights. Metrics include employee engagement, the effectiveness of HR processes, onboarding programs, technology gaps and more. It also helps with employee retention and workforce planning. Data can be exported and given to employees and other key stakeholders.

  • Limitations

    At the time of this review, these are the product limitations according to user feedback:

    • Difficult to learn
    • Has similar functionality to other solutions
    • Reporting isn’t as customizable as desired

    Suite Support

    mail_outlineEmail: There’s no general-purpose support email, but it’s likely that users can get help from representatives through email.
    phonePhone: Users can reach support for American products and services at +1 (800) 872-1727 and can get to the SAP Business One response center at +1 (888) 227-1727. For help in other countries, a full list is available on the support site.
    schoolTraining: It offers a multitude of training and support. Some training is available through paid courses; however, they do offer some free training as well. Customers also get access to additional resources such as certifications, microlearning, podcasts, videos, virtual events and whitepapers.
    local_offerTickets and Live Chat: Users can access live chat on the website 24/7 and send support tickets through the online portal.

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Product Ranking

#16

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LMS Software

#20

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LMS Software

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User Sentiment Summary

Excellent User Sentiment 135 reviews
Good User Sentiment 277 reviews
94%
of users recommend this product

DigitalChalk has a 'excellent' User Satisfaction Rating of 94% when considering 135 user reviews from 3 recognized software review sites.

76%
of users recommend this product

SuccessFactors LMS has a 'good' User Satisfaction Rating of 76% when considering 277 user reviews from 4 recognized software review sites.

n/a
4.7 (11)
4.6 (28)
3.3 (12)
4.7 (99)
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4.5 (77)
5.0 (8)
3.5 (177)

Awards

DigitalChalk stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Accessibility: An LMS allows students to access course materials and participate in learning activities anytime, anywhere with an internet connection. Its self-paced nature accommodates diverse learning styles and schedules and creates a personalized, inclusive educational experience.
Centralized Content Management: LMSs simplify the creation, storage and distribution of educational materials, ensuring an efficient and user-friendly delivery system. They enable smooth content management, update and dissemination, and make the learning experience structured and effective.
Interactive Learning Experiences: LMS platforms are designed to optimize the user learning experience, offering user-friendly interfaces, interactive features and personalized learning paths.
Centralized Data and Analytics: A centralized platform to collect and analyze student data allows educators to gain insights into learning patterns and tailor course content accordingly. They can get insights into key training metrics like course completion rates, learner progress and activity, top-performing employees and more to make data-driven business decisions.
Cost-Effectiveness: An LMS can be more cost-effective than traditional in-person training. Its long-term benefits often outweigh the initial implementation and maintenance costs, making it a financially viable option for many organizations and institutions.
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Sophisticated Performance Management: Over 90% of reviewers that discussed performance management loved the features and said it was better than other solutions.
Useful for Work: Users who referenced the system’s usefulness found it helpful in over 70% of reviews.
Good Functionality: Over 70% of reviewers mentioning this topic were happy with the various features of the program.
User Recommendations: Users who discussed recommendations and the software said they would recommend it in over 70% of comments.
Excellent Recruiting Tools: Over 70% of reviewers who talked about the talent acquisition features felt they worked well.
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Technical Difficulties: Implementing and maintaining LMS can be challenging for novice users. It may involve integration issues with existing systems and compatibility problems with various software components.
Adoption Challenges: Users unfamiliar or uncomfortable with the technology may have difficulty using the software, and require effective communication, training and support to transition smoothly.
Lack of Face-To-Face Interaction: Online learning can lack personal touch and face-to-face interactions that some employees may prefer, potentially leading to a sense of isolation or disconnection.
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Difficult to Learn: Users found the solution hard to adapt to with a steep learning curve in over 80% of reviews that discussed it.
Poor Administration Tools: Over 80% of reviewers who mentioned the management and administration features felt they were hard to use.
Mixed Reviews for Customer Service: Reviewers that discussed customer service had a nearly 50-50 ratio of good to bad experiences.
Mixed Reviews for Ease of Use: Users who talked about navigation and the UI were almost evenly split on whether or not they felt it worked well.
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SAP SuccessFactors Learning is an LMS and HR management solution. By far and away, the best-reviewed feature was professional development especially for its goal management and career plans. A 2019 PCMag review went as far as to call it the “Cadillac” of performance management. Reviewers were pleased with the features, found it useful to their career and would recommend the system to others. Last, reviewers were pleased with the recruiting tools and felt it aided them during talent acquisition. The useability and customer service for the product had very mixed reviews with an almost equal number of people reporting good or bad experiences. Reviewers who had used learning systems before and had smaller businesses had more positive things to say than new LMS users and large business employees. On the flip side, users felt it was particularly difficult to learn and said they ran into problems during the implementation process. While reviewers were pleased with the learning management overall, they didn’t like the administrator’s abilities, feeling it was lacking and not customizable enough. This may be a good fit for small and medium-sized businesses that are particularly interested in performance management. Do a thorough check of an organization’s requirements before choosing.

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