Docebo vs Brainshark

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Our analysts compared Docebo vs Brainshark based on data from our 400+ point analysis of LMS Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Docebo is an AI-powered LMS that helps you deliver personalized learning experiences to multiple audiences, including employees, customers and partners. It allows you to create audience-specific pages using flexible, drag-and-drop functionality to quickly set up learning programs.

The solution supports various learning scenarios, including customer education, partner enablement and employee training, as well as social learning and content curation. The platform also integrates with Microsoft Teams, allowing users to deliver training, improve focus and productivity, and simplify the user experience.

AI capabilities in Docebo automate manual tasks like enrollments, translations and content tagging. The LMS supports over 40 languages to localize learning programs and make training accessible. Its mobile app, Go.Learn, enables employees to learn on the go.

The LMS is recognized for its user-friendly design, interactive features and customization options, making it a suitable choice for organizations looking to implement effective training solutions. It offers three main pricing tiers: Engage, Elevate and Enterprise. You can contact the vendor for more information on pricing.

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Brainshark is a comprehensive sales readiness solution that equips client-facing teams with crucial skills to maximize their productivity. Its advanced training materials and detailed analysis of an organization’s sales performance prepare sales executives to capitalize on every selling opportunity. It trains employees to outperform the competition by mastering superior sales techniques and handling tricky situations.

Businesses can author dynamic sales content quickly that can be accessed and imported from anywhere. It fast-tracks onboarding and delivers on-demand training to sales representatives while keeping them updated. Sales executives are coached to exploit every buyer interaction and effectively engage with buyers to bag more deals. It uses scorecards to display sales performance statistics and helps organizations make smart business decisions.
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$25,000 Annually, Quote-based
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$83/User, Monthly
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Product Assistance

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Product Insights

  • Facilitates Multi-Tenant Architecture: For organizations with multiple departments or subsidiaries, Docebo’s multi-tenant architecture allows for the creation of separate learning environments within a single platform. This feature enables tailored content and reporting for different teams while maintaining centralized administration.
  • Top Market Contender: With an impressive analyst rating of 81, Docebo stands out as a leading LMS, on par with industry giants like Absorb LMS, SkyPrep and LearnUpon. It offers a powerful suite of features, many of which are fully operational right out of the box, ensuring a high level of functionality and convenience.
    • Docebo is our best LMS for AI-based capabilities. Its suite of tools includes NLP, AI-based content translations, AI course recommendations and conversational AI.
  • Provides AI-Powered Recommendations: Docebo's AI analyzes learning content to provide personalized course recommendations to learners. The AI breaks down data to a granular level to understand what each learner needs most and when, producing personalized learning experiences. Learners get suggestions for relevant courses based on their interests and behaviors, similar to Netflix recommendations.
  • Improves Organizational Management: Docebo's configurable organizational management allows you to customize different domains, branches and user groups, and deliver targeted training to diverse audiences like employees, partners and customers. You can control access to mandatory content while giving learners the ability to hide completed or irrelevant courses.
  • Provides Versatile Functionality: Docebo scores highly for its ability to support online course sales, generate detailed data reports, manage users and incorporate gamification. It provides essential features such as course selling, custom and pre-built reports, and award tracking, all readily available.
  • Exceptional AI Capabilities: With a top AI score of 86, Docebo leads in artificial intelligence features compared to its alternatives Absorb (43), SkyPrep (29) and D2L Brightspace (43). It uses AI to offer personalized training material suggestions, targeted enrollment recommendations for admins, course suggestions for managers and tailored content for learners, creating a highly customized learning experience.
  • Offers Scalable Content Options: Docebo supports a wide range of content options from in-house resources to third-party and user-generated content. Learners can curate their dashboard by hiding completed or irrelevant courses to focus on the most relevant content. The platform tracks which content learners hide and why, allowing the AI to automatically curate content in the future.
  • Award-Winning LMS: Docebo has been recognized by SelectHub research analysts as one of the top-rated LMS software. In the 2024 SelectHub awards, it earned best-in-class honors in key areas such as assessments, ecommerce, mobile capabilities, platform capabilities, user management, gamification, and integrations and extensibility.
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  • Employee Structuring: Organize salespeople by objectives, activities and importance of tasks. Highlight top-performing executives and publicly reward their achievements. Gather knowledge from experienced sales representatives for reference. 
  • Content Sharing: Empower sales and marketing leadership to send approved, updated and consistent communication to all employees. Let sales executives find and share the best content from a central portal. 
  • Integrations: Integrate with major CRM and financial modules like Salesforce, Highspot, Microsoft Dynamics 365, Seismic, TopOPPS and more to complete sales cycles. Ensure meaningful sales conversations with your existing systems. 
  • Notifications: Correct individual and team behaviors with notifications to avoid company specified prohibited zones. Steer sales processes in the right direction. Real-time updates help sales teams remain aligned to their goals. 
  • Mobile Application: Track progress of sales teams’ readiness and monitor performance on-the-go with its mobile application. Sales representatives have the flexibility to access training content anytime, anywhere, even in the areas with low bandwidth. 
  • Manage Live Events: Develop course materials for live events like webinars, instructor-led-training sessions along with the content for on-demand training programs. Offer flexibility for people to choose the sessions of their choice and schedules. 
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  • AI-Powered Learning: Use AI to deliver personalized learning experiences tailored to each user’s needs.
    • Analyze learner behavior and performance to recommend relevant content and suggest learning paths.
    • Use the virtual tutor for conversational support and guidance.
    • Transform external content into microlearning lessons with the Shape tool.a
    • Automatically translate content into multiple languages with AI-powered translation.
  • Social Learning: Encourage collaboration and knowledge sharing among team members through forums, leaderboards and gamification features. Enable them to engage in discussions, share ideas and ask questions. Recognize and reward achievements with leaderboards and badges to motivate active participation.
  • Personalized Learning Paths: Create personalized learning paths based on roles, skill levels, and career goals. Tailor distinct pathways to learners' competencies and interests, and include a series of courses from basic to advanced levels in each learning path.
  • Gamification: Gamify learning with points, awards and badges to boost engagement and course completion rates. Let learners exchange points for rewards, and track engagement and achievements from a central dashboard. Set specific awards for each branch to cater to diverse groups.
  • Third-Party Integrations: Docebo Connect allows you to integrate your platform with over 400 third-party SaaS systems. Connect with apps like Accredible, BambooHR, ADP Workforce Now, GoToMeeting, HubSpot, Jira, MailChimp, MySQL, Okta and NetSuite. Manage automated workflows, called recipes, to share and exchange data between systems based on specific triggers. Easily create and customize these workflows using a low-code platform.
  • Learning Impact: Understand the impact of your training programs by going beyond basic metrics and addressing challenges like complex data and low response rates. Improve your L&D programs with single-source content management, optimized survey techniques, built-in performance reporting and next-step action plans to make data-driven decisions.
  • Certifications and Retraining App: The Certifications and Retraining App lets you create and manage certification programs. Learners can earn certifications by completing courses, learning plans or external training. The app tracks and views certifications efficiently, allowing learners to see their progress. You can also customize delivery and expiration policies to fit your needs.
  • Course Catalog: Create customized course sets that users can enroll in or purchase. Activate internal catalogs for logged-in users and public (external) catalogs on the login page for broader access. Control user visibility by assigning specific groups to certain catalogs, allowing them to purchase or enroll.
  • eCommerce: Sell your training content online to internal and external customers.
    • Provide a user-friendly interface for customers to browse, preview and purchase content, including options for wire transfers.
    • Set up a professional storefront or integrate with popular eCommerce platforms like Shopify, Drupal, WordPress or Joomla.
    • Offer course bundles through subscription plans, and manage different plans for various customer groups based on licenses or enrollments.
    • Collect payments through global payment gateways like Authorize.net, Paypal, Adyen, Cybersource and Stripe.
  • ILT Classroom: Docebo supports both Instructor-Led Training (ILT) and Virtual Instructor-Led Training (VILT) for in-person and online sessions. You can monitor attendance, manage waitlists and upload essential training materials for learners to access before, during and after courses. You can also track performance for certification purposes, and provide detailed records of evaluations to learners.
  • MOOC Builder: Use it to create and manage Corporate Massive Open Online Courses (MOOCs) on your platform. Make a public course catalog visible to non-registered users, allowing them to browse and explore courses without an account. Enable self-registration directly from the public course page to simplify user access, and sell courses through the E-commerce App with easy payment options and transaction management.
  • Offline Player App: Download SCORM courses to Windows desktop computers to access and complete them offline. When back online, sync progress with the LMS to ensure all activities are updated. This allows learners to study anytime, anywhere, without an internet connection.
  • Docebo Flow: Docebo Flow lets you integrate your Docebo learning platform into other web pages.
    • Embed Docebo on any external website that allows HTML and JavaScript code. This lets you open your Docebo platform in a pop-up window when users click a button or link.
    • Display training content that matches users' actions on the website. This way, learners get relevant information exactly when they need it.
    • Set up Docebo Flow to automatically log users in, so they don’t need to enter credentials separately.
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  • Content Authoring: Create immersive, multimedia content to drive sales readiness. Develop video-based training content for sales representatives that can be accessed from anywhere. Convert Google Slides, PowerPoints, screen recordings, PDFs, webpages and more into compelling voice-based presentations. Include attachments, interactive polls, surveys and examination questions. Update existing content so that sellers can access relevant information. 
  • Onboarding and Training: Provide flexible training to salespeople anytime, anywhere. Help new sales representatives close deals quickly with immersive, on-demand training. Identify learning gaps of sellers and focus on critical skills retention with continuous learning. Ensure mandatory completion of specific training programs and provide badges and certifications once requirements are met. Improve formal training, onboarding, peer learning, certification, skills development and more. 
  • Coaching: Prepare sellers to meet rising revenue goals and hit targets. Create practice activities and training materials to tackle different types of selling scenarios. Curate text and video-based training scenarios to assess and certify the preparedness of sales executives. Make sure that sellers retain training information and demonstrate crucial messages. Promote peer learning through best video examples and boost team performance. 
  • Readiness and Scorecards: Identify and address sellers’ readiness issues before they impact performance. Track team coaching and learning trends to recognize how individual sales representatives are performing. Monitor team activities to identify top scorers, early finishers and those missing the mark. 
  • Machine Analysis: Transform coaching programs with AI-backed feedback and scoring. Generate user scores automatically when they upload a video. Gather actionable insights on a seller’s key metrics like performance, topic coverage and emotions exhibited. Scale coaching using machine learning while prioritizing feedback. 
  • Reporting: Create customizable reports to gauge employee performance. Generate default or customized reports to understand interaction prospects and usability of training materials. Get individual and team insights on staff’s sales readiness. 
  • Learning and Development: Create unique learning paths for sales representatives and other client-facing teams. Access assessments and learning programs created to achieve high customer satisfaction levels. 
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Product Ranking

#5

among all
LMS Software

#84

among all
LMS Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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AI-based Capabilities Assessments Collaboration Compliance Content And Course Management ECommerce Learning Delivery Mobile Capabilities Platform Capabilities Reporting And Dashboard User Management And Gamification 86 71 83 67 88 100 80 87 96 100 100 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 972 reviews
Good User Sentiment 21 reviews
88%
of users recommend this product

Docebo has a 'great' User Satisfaction Rating of 88% when considering 972 user reviews from 5 recognized software review sites.

79%
of users recommend this product

Brainshark has a 'good' User Satisfaction Rating of 79% when considering 21 user reviews from 1 recognized software review sites.

4.8 (14)
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3.93 (21)
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Awards

SelectHub research analysts have evaluated Docebo and concluded it earns best-in-class honors for AI-based Capabilities.

AI-based Capabilities Award

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Synopsis of User Ratings and Reviews

User-Friendly Interface: 85% of users commend Docebo for its intuitive design, which simplifies navigation for both administrators and learners. This ease of use reduces the learning curve, allowing teams to quickly adapt and utilize the platform effectively.
Robust Features: 80% of users highly value the platform's extensive features, including course creation, content management and assessment tools. They appreciate not having to recreate learning plans, as they can reuse existing ones, saving time and effort in course management.
Flexible Customization: The ability to customize the platform according to specific organizational needs is a significant advantage for 65% of users. They appreciate the option to create branded mobile apps and tailor the interface, enhancing user engagement.
Effective Support: According to reviews from 50% of users, the customer support team is very responsive and offers prompt and knowledgeable responses.
AI Capabilities: Nearly 50% of users recognize the potential of AI features in automating tasks and enhancing learning experiences. However, some feel that the AI's effectiveness is overstated, leading to mixed reviews.
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Content Creation: Brainshark enables users to easily create content using a variety of media formats, including video, audio, and screen recordings. This flexibility allows for engaging and interactive learning experiences.
Content Management: The platform offers robust content management features, allowing users to organize, store, and share content efficiently. This streamlines the learning process and makes it easy for learners to access the materials they need.
Analytics and Reporting: Brainshark provides detailed analytics and reporting tools that allow users to track learner progress, identify areas for improvement, and measure the effectiveness of training programs. This data-driven approach helps organizations optimize their learning initiatives.
Integrations: Brainshark integrates with a wide range of other business systems, such as CRM and HR platforms. This allows for seamless data sharing and a more holistic view of learner performance.
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Webinar Integration Problems: Nearly 35% of users report difficulties with webinar functionalities, particularly with the Coach & Share module. This can disrupt training sessions and limit the platform's effectiveness for live learning.
Complex Admin Navigation: The administrative interface is often seen as cumbersome for some users, requiring multiple clicks to perform basic tasks.
Issues with Offline Tracking: 40% of users see the platform's offline training tracking as inadequate, and delays in updating learner records cause issues when training is a prerequisite for other courses.
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Limited Customization: Brainshark's customization options for branding and user interface are restricted, making it challenging to align the platform with specific organizational branding guidelines or user preferences.
Reporting and Analytics: The platform's reporting and analytics capabilities are relatively basic, lacking the depth and flexibility required for comprehensive data analysis and performance tracking. This limitation can hinder organizations in gaining meaningful insights into learner engagement and progress.
Integrations: Brainshark's integration options with other business systems, such as CRM or HR platforms, are limited. This can create challenges in streamlining workflows and data synchronization across different systems.
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Docebo is an AI-driven LMS that caters to a wide range of learning needs, making it particularly well-suited for large enterprises with diverse departments and audiences. Its multi-tenant architecture and configurable organizational management features allow you to manage complex structures, while the user-friendly interface and extensive customization options provide a smooth experience for both administrators and learners.What impressed us most were Docebo's AI capabilities, which automate tasks like content tagging and translations, and offer personalized course recommendations. We appreciate how the platform’s emphasis on personalized learning paths enables users to tailor training experiences to individual roles, skills and goals. The AI-driven suggestions further enhance the learning experience by recommending courses that align with learners' interests and behaviors.We also like Docebo's social learning features, which promote collaboration and knowledge sharing through forums, leaderboards and gamification. The integration with Microsoft Teams significantly amplifies these social learning opportunities, fostering a sense of community and encouraging active participation among users.While Docebo offers impressive features, we found some limitations during our research. Users have reported occasional issues with webinar integrations and found the reporting capabilities limited. The platform also lacks some features like anonymous and automated grading, and the administrative interface is also considered cumbersome by some, requiring multiple steps for basic tasks.Despite these limitations, Docebo's strengths in personalization, AI capabilities and user experience position it as a strong contender in the LMS market. The platform's focus on delivering tailored learning experiences and its extensive feature set make it a valuable tool for organizations seeking to enhance their training and development programs.

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Dive into the deep end of learning with Brainshark: Brainshark users highlight its user-friendly interface and robust reporting features as standout strengths. The platform's ease of use makes content creation and management a breeze, even for non-technical users. Brainshark's reporting capabilities provide valuable insights into learner engagement and progress, allowing organizations to track the effectiveness of their training programs and make data-driven decisions. However, some users note that Brainshark's customization options can be limited compared to other learning management systems (LMS) on the market. Additionally, while Brainshark offers integrations with various third-party tools, some users express a desire for more extensive integration options. These factors are crucial for organizations seeking a highly tailored LMS experience or those with complex integration needs. Brainshark's emphasis on sales enablement and coaching sets it apart from competitors. The platform offers features specifically designed to support sales teams, such as video coaching, role-playing exercises, and content sharing capabilities. This focus on sales makes Brainshark an ideal choice for organizations looking to enhance their sales training and development initiatives. While Brainshark may not be the most customizable LMS available, its user-friendly interface, robust reporting, and sales-specific features make it a compelling option for organizations seeking to streamline their training processes and empower their sales teams. Keep in mind that the LMS landscape is constantly evolving, so it's always a good idea to check for the latest updates and offerings from Brainshark and its competitors.

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Screenshots

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