LearningZen vs SuccessFactors LMS

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Our analysts compared LearningZen vs SuccessFactors LMS based on data from our 400+ point analysis of LMS Software, user reviews and our own crowdsourced data from our free software selection platform.

SuccessFactors LMS Software Tool

Product Basics

LearningZen is a robust Learning Management System (LMS) designed to streamline the training process for businesses, particularly those in industries like healthcare, retail, and hospitality. It excels in creating, managing, and delivering online training courses with ease. The platform is particularly beneficial for organizations seeking to enhance employee skills and ensure compliance with industry standards. One of its standout features is the intuitive course builder, which allows users to develop engaging content without technical expertise. Additionally, LearningZen offers insightful analytics to track learner progress and performance. Users appreciate its user-friendly interface and the ability to customize training paths. While specific pricing details are not publicly available, LearningZen typically offers flexible pricing models that cater to different organizational needs. For precise pricing information, it is advisable to contact SelectHub for a tailored quote. Overall, LearningZen is praised for its efficiency and adaptability in meeting diverse training requirements.
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SAP SuccessFactors Learning is an HR solution with LMS, talent management, payroll support and other capabilities. Some functionality mentioned below is available through additional modules offered through the wider company. The wide range of HR capabilities include benefits administration, compensation planning, employee lifecycle management, payroll, performance management, time tracking, succession planning and more. Customizable reporting and analytics make more effective measurements and actionable insights possible for users.
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$199/User, Monthly
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Tailored to your specific needs
$2.17/User, Monthly
Get a free price quote
Tailored to your specific needs
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Windows
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Chromebook
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Linux
Android
Chromebook
Cloud
On-Premise
Mobile
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On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Easy To Use: Register for an instructor-led training program with an intuitive interface that suits both authors and students. Guide writers step by step in content creation through the comprehensive course building tool. Manage employee performance easily and send them messages quickly. 
  • Customizable: Customize the learning experience for employees by monitoring daily performance and tailoring course content based on employee’s areas of weakness. Provide personalized tests, assessments, curriculum, trainer-led customized guidance, and certificates on course completion to address each employee individually. 
  • Ensure Collaboration: Empower employees to communicate better through an internal messaging system and dialogue boards. Create collaborative easy-to-understand online courses in the form of inactive quizzes and videos with an incorporated course-builder. Also, integrate various content from third-party sources (i.e., SCORM, AICC, xAPI). 
  • Mobile-Friendly: Enable learners to access content easily anytime from anywhere from a mobile-friendly dashboard. Make sure employees never miss any updates related to training. 
  • Offers Scalable Pricing: Its tiered pricing accommodates organizations of all sizes, providing room for smaller businesses to upgrade as they grow. 
  • Generate New Revenue: Make extra income by selling tutorials and customized lessons to other organizations online via e-commerce. 
  • Leverage Proactive Support: The vendor prioritizes customer success and offers all kinds of launch assistance for every event with the help of professionals who physically attend events to assist company workers with product and event launches. Support can also help companies migrate all pre-existing training materials into a single location and accelerate the content assembly process, publishing content as quickly as possible. 
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  • Improved Experience for Employees: Provides more detailed feedback and an open line of communication between employees with flexible surveys, dashboards varied by role or reporting and planning tools. This allows leaders to better bridge the gap and cater better to their needs.
  • Better Tech Adaptation: Demonstrates where different technology may better serve the staff in their day to day lives. It also provides tools so users can express themselves when management institutes new technologies to ease implementation burdens. After using new software, management can reach out to those who may be struggling more.
  • Greater Employee Engagement: Actively measures employee engagement and gathers feedback on compensation and benefits plans. This allows workers to feel they have more input leading to greater employee buy-in and a more productive office.
  • More Effective Processes: Saves time and money across the organization through automation and analysis of traditionally manual processes, reducing frustrations for employees and HR alike.
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  • Student Dashboard: Enable students to start learning as soon as possible, with an intuitive, mobile-friendly e-learning interface in the form of a customizable dashboard, with an integrated help center. Register for instructor-led courses, send messages and track progress with ease on what needs to be started, finished or reviewed. 
  • Collaboration: Enhances communication between learners and educators via built-in forums, discussion boards and an internal messaging system. 
  • Reporting: Monitor overall employee performance. Track exact areas of learner's weaknesses through reports in order to help strengthen them moving forward. 
  • Course Builder: Create online course content with its integrated, easy-to-use course builder and instructional designers. Collaborate directly with employees on various aspects of content authoring to develop appealing multimedia content. 
    • Media Formats: Supports various media types, like Microsoft Office Word documents, PowerPoint presentations, Excel spreadsheets and more; audio and video files both owned and borrowed; and SCORM-compatible materials from products like Adobe Captivate, Articulate, Storyline, etc. 
  • Exams and Assessments: Streamline students’ learning experiences with regular tests, assessments and quizzes that demonstrate knowledge and provide certification for learners. Provide instructor-led feedback for additional insight. 
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  • Learning Management: Provides training and learner experience to aid in employee development and better company-wide compliance. Information from experts makes the courses more engaging and relevant and can be delivered within the workday.
  • Talent Management: Helps leaders find, develop and keep the right staff. Tools include an ATS, cross-boarding, employee lifecycle administration, new hire paperwork, onboarding, performance management, recruiting, talent sourcing and more.
  • Employee Lifecycle: Allows administrators to fix gaps in helping employees develop or guiding them through the hiring process, with tools including:
    • Analytics, custom dashboards and reporting, and event-based triggers to manage employees from start to finish with the company.
    • Feedback after onboarding and offboarding to give deeper insight into the process.
  • Performance Management: Provides employees with the criticism and praise they need to become better at the job. Capabilities include:
    • Career planning, evaluations and reviews, goal management features and individualized reporting.
    • Feedback and analytics so workers and leaders can deliver praise and identify opportunities for improvement.
    • Premade questions for performance reviews, report designs and workflows.
    • Identification of at-risk employees who may be struggling in their position.
  • Succession Planning: Prepares candidates for leadership roles in case of sudden staff shake-ups and for in-house promotions.
    • Defines career path for employees, helping them think about further development.
    • Gets employees more invested in the company
    • Coordinates talent reviews with other factors, making it easier to identify candidates who might be overlooked
  • HR Capabilities: Handles the administration of benefits, payroll, time tracking and other important HR management issues.
    • Benefits: Design benefit packages and take employee feedback to gauge satisfaction. Helps provide clarity to employees about coverage and gives data to HR management to select the best plans. An intelligence engine allows administrators to run simulations based on budget and get employee feedback on their priorities, improving employee and leadership relations.
    • Payroll: Enables leaders to make and implement the best possible compensation and rewards programs. It automates, standardizes and streamlines accurate payment for employees and tax administration for employers.
    • Attendance and Finance: Keeps track of employee hours and transfers them into the payroll program, as well as helps the management team handle all other matters of finance in the organization.
    • Other HR: Manages compliance, organization management, employee profiles and more. Products include compliance, document generation, employee case management, HR ticketing, knowledge management, permits and visas.
  • Reporting and Analytics: Customizable reports measure the most important metrics for success to provide actionable, data-driven insights. Metrics include employee engagement, the effectiveness of HR processes, onboarding programs, technology gaps and more. It also helps with employee retention and workforce planning. Data can be exported and given to employees and other key stakeholders.

  • Limitations

    At the time of this review, these are the product limitations according to user feedback:

    • Difficult to learn
    • Has similar functionality to other solutions
    • Reporting isn’t as customizable as desired

    Suite Support

    mail_outlineEmail: There’s no general-purpose support email, but it’s likely that users can get help from representatives through email.
    phonePhone: Users can reach support for American products and services at +1 (800) 872-1727 and can get to the SAP Business One response center at +1 (888) 227-1727. For help in other countries, a full list is available on the support site.
    schoolTraining: It offers a multitude of training and support. Some training is available through paid courses; however, they do offer some free training as well. Customers also get access to additional resources such as certifications, microlearning, podcasts, videos, virtual events and whitepapers.
    local_offerTickets and Live Chat: Users can access live chat on the website 24/7 and send support tickets through the online portal.

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Product Ranking

#34

among all
LMS Software

#20

among all
LMS Software

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User Sentiment Summary

Excellent User Sentiment 4 reviews
Good User Sentiment 277 reviews
96%
of users recommend this product

LearningZen has a 'excellent' User Satisfaction Rating of 96% when considering 4 user reviews from 1 recognized software review sites.

76%
of users recommend this product

SuccessFactors LMS has a 'good' User Satisfaction Rating of 76% when considering 277 user reviews from 4 recognized software review sites.

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4.7 (11)
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3.3 (12)
4.8 (4)
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4.5 (77)
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3.5 (177)

Awards

LearningZen stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Intuitive Platform: LearningZen is recognized for its user-friendly design, making it simple for administrators to set up and manage training courses, and for employees to navigate and engage with learning materials.
Customizable Training: The platform's course builder and monitoring tools empower businesses to create tailored training solutions that align with their specific requirements and objectives.
Cost and Time Efficiency: LearningZen eliminates the need for traditional training logistics, such as travel and physical accommodations, leading to significant cost savings and reduced time away from work.
Consistent Training: The platform enables businesses, especially those with multiple locations or franchises, to deliver standardized training content, ensuring consistency in knowledge and skills development across the board.
Strong Customer Support: LearningZen is commended for its responsive and helpful customer support team, providing users with assistance and guidance when needed.
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Sophisticated Performance Management: Over 90% of reviewers that discussed performance management loved the features and said it was better than other solutions.
Useful for Work: Users who referenced the system’s usefulness found it helpful in over 70% of reviews.
Good Functionality: Over 70% of reviewers mentioning this topic were happy with the various features of the program.
User Recommendations: Users who discussed recommendations and the software said they would recommend it in over 70% of comments.
Excellent Recruiting Tools: Over 70% of reviewers who talked about the talent acquisition features felt they worked well.
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Limited Customization: While LearningZen offers free templates, businesses with unique branding or course design requirements might find the customization options restrictive.
Potential Feature Limitations: As a cost-effective solution, LearningZen may lack some advanced features found in higher-priced LMS platforms, potentially limiting certain training functionalities.
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Difficult to Learn: Users found the solution hard to adapt to with a steep learning curve in over 80% of reviews that discussed it.
Poor Administration Tools: Over 80% of reviewers who mentioned the management and administration features felt they were hard to use.
Mixed Reviews for Customer Service: Reviewers that discussed customer service had a nearly 50-50 ratio of good to bad experiences.
Mixed Reviews for Ease of Use: Users who talked about navigation and the UI were almost evenly split on whether or not they felt it worked well.
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Is LearningZen truly a state of learning tranquility, or does it leave users feeling like they're stuck in a digital detention? User reviews from the past year suggest that LearningZen is a breath of fresh air in the often-complicated world of Learning Management Systems (LMS). Users consistently praise its intuitive design and user-friendly interface, highlighting how easy it is to create and manage training programs without needing a PhD in computer science. This ease of use is a major differentiating factor, as many other LMS platforms are often bogged down with clunky interfaces and a steep learning curve. Imagine being able to launch a new training program within hours instead of weeks – that's the kind of efficiency LearningZen offers. While LearningZen excels in its simplicity and ease of use, some users have pointed out limitations in certain features. For instance, the platform might not have the same level of advanced customization or integrations as some of its competitors. However, these limitations appear to be minor compared to the overall positive experience reported by most users. LearningZen seems to be a classic case of "doing a few things very well" rather than trying to be everything to everyone. In conclusion, LearningZen is best suited for businesses, particularly franchises, looking to streamline their training processes without getting lost in a maze of complex features. Its intuitive design, coupled with its focus on core LMS functionalities, makes it an ideal choice for organizations that prioritize ease of use and efficiency. If you're searching for a user-friendly LMS that can help you get your training programs up and running quickly, LearningZen is definitely worth considering.

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SAP SuccessFactors Learning is an LMS and HR management solution. By far and away, the best-reviewed feature was professional development especially for its goal management and career plans. A 2019 PCMag review went as far as to call it the “Cadillac” of performance management. Reviewers were pleased with the features, found it useful to their career and would recommend the system to others. Last, reviewers were pleased with the recruiting tools and felt it aided them during talent acquisition. The useability and customer service for the product had very mixed reviews with an almost equal number of people reporting good or bad experiences. Reviewers who had used learning systems before and had smaller businesses had more positive things to say than new LMS users and large business employees. On the flip side, users felt it was particularly difficult to learn and said they ran into problems during the implementation process. While reviewers were pleased with the learning management overall, they didn’t like the administrator’s abilities, feeling it was lacking and not customizable enough. This may be a good fit for small and medium-sized businesses that are particularly interested in performance management. Do a thorough check of an organization’s requirements before choosing.

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