OpenSesame vs SuccessFactors LMS

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Our analysts compared OpenSesame vs SuccessFactors LMS based on data from our 400+ point analysis of LMS Software, user reviews and our own crowdsourced data from our free software selection platform.

OpenSesame Software Tool
SuccessFactors LMS Software Tool

Product Basics

OpenSesame is a comprehensive software solution designed to streamline the management of learning management systems (LMS), making it an ideal choice for organizations looking to enhance their e-learning capabilities. It stands out for its ability to cater to a wide range of industries by offering a vast library of curated online courses that cover various subjects, from business skills to compliance training. One of the key benefits of OpenSesame is its flexibility in integration, allowing it to seamlessly connect with most LMS platforms, thereby enhancing user experience and facilitating easier access to learning resources. Users particularly appreciate its user-friendly interface and the extensive support provided, which significantly simplifies the process of course selection and deployment. When compared to similar products, OpenSesame is often praised for its comprehensive content library and the effectiveness of its customer support. Pricing considerations vary, typically depending on the number of users and the specific courses selected, with options for subscription-based payments that allow for scalability and adaptability to different organizational needs.

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SAP SuccessFactors Learning is an HR solution with LMS, talent management, payroll support and other capabilities. Some functionality mentioned below is available through additional modules offered through the wider company. The wide range of HR capabilities include benefits administration, compensation planning, employee lifecycle management, payroll, performance management, time tracking, succession planning and more. Customizable reporting and analytics make more effective measurements and actionable insights possible for users.
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$5/Course, Usage-Based
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Tailored to your specific needs
$2.17/User, Monthly
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Tailored to your specific needs
Small
Medium
Large
Small
Medium
Large
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Better Integration: Get adaptable courses with SCORM or AICC-compatible courses. Add courses and monitor progress completion. 
  • Greater Ease of Use: Get pre-built integrations for a better interface and reduce IT burden. 
  • Curated Courses: Choose the best learning and training program according to the enterprise’s needs. Improve learning and employee engagement with advice from advisors. 
  • Upskilled Workers: Build soft skills to develop leadership and management qualities. Improve communication, negotiation and project management. 
  • Reduce Workload: Make implementation easier with constant technical support, simplifying the administration process. 
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  • Improved Experience for Employees: Provides more detailed feedback and an open line of communication between employees with flexible surveys, dashboards varied by role or reporting and planning tools. This allows leaders to better bridge the gap and cater better to their needs.
  • Better Tech Adaptation: Demonstrates where different technology may better serve the staff in their day to day lives. It also provides tools so users can express themselves when management institutes new technologies to ease implementation burdens. After using new software, management can reach out to those who may be struggling more.
  • Greater Employee Engagement: Actively measures employee engagement and gathers feedback on compensation and benefits plans. This allows workers to feel they have more input leading to greater employee buy-in and a more productive office.
  • More Effective Processes: Saves time and money across the organization through automation and analysis of traditionally manual processes, reducing frustrations for employees and HR alike.
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  • Vendor Consolidation: Combine vendors to cut costs and save time. Navigate through comprehensive lists of courses with ease. 
  • Varied Courses: Get access to 22,000+ courses on a variety of topics in various formats. 
  • Certification: Validate skills and competency through professional certifications like PMI/PMP, CompTIA, ITIL, Microsoft, HRCI, Six Sigma and more. 
  • Compliance: Track course completion data with a robust dashboard. Access the latest courses to meet compliance requirements. Ensure adherence to workplace regulations to avoid litigation. 
  • DIE Courses: Train organizations in diversity, equity and inclusion. Access 900 courses on DIE with multiple formats and languages. Take DIE surveys to get actionable insights. 
  • L&D Courses: Learn from a variety of training courses with regular optimization, minimum administration and maximum utilization. 
  • Safety Courses: Implement industry-specific safety courses like OSHA, first aid, ladders and electrical safety to prevent risk and litigation. Get mobile and microlearning formats to learn from anywhere. 
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  • Learning Management: Provides training and learner experience to aid in employee development and better company-wide compliance. Information from experts makes the courses more engaging and relevant and can be delivered within the workday.
  • Talent Management: Helps leaders find, develop and keep the right staff. Tools include an ATS, cross-boarding, employee lifecycle administration, new hire paperwork, onboarding, performance management, recruiting, talent sourcing and more.
  • Employee Lifecycle: Allows administrators to fix gaps in helping employees develop or guiding them through the hiring process, with tools including:
    • Analytics, custom dashboards and reporting, and event-based triggers to manage employees from start to finish with the company.
    • Feedback after onboarding and offboarding to give deeper insight into the process.
  • Performance Management: Provides employees with the criticism and praise they need to become better at the job. Capabilities include:
    • Career planning, evaluations and reviews, goal management features and individualized reporting.
    • Feedback and analytics so workers and leaders can deliver praise and identify opportunities for improvement.
    • Premade questions for performance reviews, report designs and workflows.
    • Identification of at-risk employees who may be struggling in their position.
  • Succession Planning: Prepares candidates for leadership roles in case of sudden staff shake-ups and for in-house promotions.
    • Defines career path for employees, helping them think about further development.
    • Gets employees more invested in the company
    • Coordinates talent reviews with other factors, making it easier to identify candidates who might be overlooked
  • HR Capabilities: Handles the administration of benefits, payroll, time tracking and other important HR management issues.
    • Benefits: Design benefit packages and take employee feedback to gauge satisfaction. Helps provide clarity to employees about coverage and gives data to HR management to select the best plans. An intelligence engine allows administrators to run simulations based on budget and get employee feedback on their priorities, improving employee and leadership relations.
    • Payroll: Enables leaders to make and implement the best possible compensation and rewards programs. It automates, standardizes and streamlines accurate payment for employees and tax administration for employers.
    • Attendance and Finance: Keeps track of employee hours and transfers them into the payroll program, as well as helps the management team handle all other matters of finance in the organization.
    • Other HR: Manages compliance, organization management, employee profiles and more. Products include compliance, document generation, employee case management, HR ticketing, knowledge management, permits and visas.
  • Reporting and Analytics: Customizable reports measure the most important metrics for success to provide actionable, data-driven insights. Metrics include employee engagement, the effectiveness of HR processes, onboarding programs, technology gaps and more. It also helps with employee retention and workforce planning. Data can be exported and given to employees and other key stakeholders.

  • Limitations

    At the time of this review, these are the product limitations according to user feedback:

    • Difficult to learn
    • Has similar functionality to other solutions
    • Reporting isn’t as customizable as desired

    Suite Support

    mail_outlineEmail: There’s no general-purpose support email, but it’s likely that users can get help from representatives through email.
    phonePhone: Users can reach support for American products and services at +1 (800) 872-1727 and can get to the SAP Business One response center at +1 (888) 227-1727. For help in other countries, a full list is available on the support site.
    schoolTraining: It offers a multitude of training and support. Some training is available through paid courses; however, they do offer some free training as well. Customers also get access to additional resources such as certifications, microlearning, podcasts, videos, virtual events and whitepapers.
    local_offerTickets and Live Chat: Users can access live chat on the website 24/7 and send support tickets through the online portal.

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Product Ranking

#98

among all
LMS Software

#20

among all
LMS Software

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User Sentiment Summary

Great User Sentiment 50 reviews
Good User Sentiment 277 reviews
80%
of users recommend this product

OpenSesame has a 'great' User Satisfaction Rating of 80% when considering 50 user reviews from 2 recognized software review sites.

76%
of users recommend this product

SuccessFactors LMS has a 'good' User Satisfaction Rating of 76% when considering 277 user reviews from 4 recognized software review sites.

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4.7 (11)
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3.3 (12)
4.0 (25)
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4.0 (25)
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4.5 (77)
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3.5 (177)

Synopsis of User Ratings and Reviews

Extensive Course Library: OpenSesame boasts a vast collection of over 20,000 courses spanning diverse topics, catering to various industries and professional development needs. This eliminates the need for organizations to create their own content, saving time and resources.
User-Friendly Interface: The platform's intuitive design simplifies course administration, allowing for easy enrollment, progress tracking, and reporting. This streamlines the learning process for both administrators and learners.
Content Curation Tools: OpenSesame empowers administrators to curate customized learning paths by selecting specific courses and organizing them into relevant categories. This enables personalized learning experiences tailored to individual or team requirements.
Integration Capabilities: OpenSesame seamlessly integrates with various Learning Management Systems (LMS) and Human Resource Information Systems (HRIS), facilitating data synchronization and a unified learning ecosystem.
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Sophisticated Performance Management: Over 90% of reviewers that discussed performance management loved the features and said it was better than other solutions.
Useful for Work: Users who referenced the system’s usefulness found it helpful in over 70% of reviews.
Good Functionality: Over 70% of reviewers mentioning this topic were happy with the various features of the program.
User Recommendations: Users who discussed recommendations and the software said they would recommend it in over 70% of comments.
Excellent Recruiting Tools: Over 70% of reviewers who talked about the talent acquisition features felt they worked well.
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Limited Customization: OpenSesame's course builder offers limited options for branding and customization, making it difficult for organizations to create a consistent learning experience that aligns with their brand identity.
Reporting and Analytics: The platform's reporting and analytics capabilities are relatively basic, lacking the depth and flexibility needed for comprehensive learner progress tracking and data-driven decision-making.
Integrations: OpenSesame's integrations with other business systems, such as HRIS or CRM platforms, are limited, potentially hindering seamless data flow and workflow automation.
Customer Support: Some users have reported challenges with OpenSesame's customer support, citing slow response times and difficulty resolving technical issues.
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Difficult to Learn: Users found the solution hard to adapt to with a steep learning curve in over 80% of reviews that discussed it.
Poor Administration Tools: Over 80% of reviewers who mentioned the management and administration features felt they were hard to use.
Mixed Reviews for Customer Service: Reviewers that discussed customer service had a nearly 50-50 ratio of good to bad experiences.
Mixed Reviews for Ease of Use: Users who talked about navigation and the UI were almost evenly split on whether or not they felt it worked well.
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Unlocking the potential of your workforce is no easy feat, but OpenSesame might just be the key. User reviews from the past year paint a picture of a platform with a unique blend of strengths and weaknesses. OpenSesame shines in its user-friendly interface and extensive course library, making it a breeze for administrators to manage training programs and for learners to access a diverse range of content. The platform's reporting and analytics capabilities also receive praise, empowering organizations to track progress and measure the impact of their training initiatives. However, some users point out that OpenSesame's customization options can be limited, and integration with other HR systems may require additional effort. What truly sets OpenSesame apart is its focus on curation and quality. Unlike some competitors that offer a vast but unfiltered selection of courses, OpenSesame carefully vets its content providers to ensure high-quality, engaging learning experiences. This emphasis on curation is particularly valuable for organizations seeking to avoid the pitfalls of information overload and ensure their employees are receiving top-notch training. Ultimately, OpenSesame is best suited for small to mid-sized businesses that prioritize ease of use, a diverse course library, and reliable reporting features. For organizations with complex customization needs or extensive integration requirements, exploring alternative solutions might be wise. Keep in mind that the eLearning landscape is constantly evolving, so it's always a good idea to check for the latest updates and user feedback before making a decision.

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SAP SuccessFactors Learning is an LMS and HR management solution. By far and away, the best-reviewed feature was professional development especially for its goal management and career plans. A 2019 PCMag review went as far as to call it the “Cadillac” of performance management. Reviewers were pleased with the features, found it useful to their career and would recommend the system to others. Last, reviewers were pleased with the recruiting tools and felt it aided them during talent acquisition. The useability and customer service for the product had very mixed reviews with an almost equal number of people reporting good or bad experiences. Reviewers who had used learning systems before and had smaller businesses had more positive things to say than new LMS users and large business employees. On the flip side, users felt it was particularly difficult to learn and said they ran into problems during the implementation process. While reviewers were pleased with the learning management overall, they didn’t like the administrator’s abilities, feeling it was lacking and not customizable enough. This may be a good fit for small and medium-sized businesses that are particularly interested in performance management. Do a thorough check of an organization’s requirements before choosing.

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